Ricoh MP C3004 Field Service Manual page 964

6. Troubleshooting
No.
SC681 Details
No.
01 - 04 Invalid device ID
06 - 09 Channel error
11 - 14 Device Error
16 - 19 Communication
error (interrupted)
21 - 24 Communication
timeout
26 - 29 Device stops
(logically)
31 - 34 Full of buffer
(request)
36 - 39 Verification error
• If the last digit of the SC's branch number (-**) is:
956
Type Error Name/Error Condition/Major Cause/Solution
Turn the main power off, and then do the following.
1. Clean ID chip connections inside the toner bottle, and check if any of
the ID Chip Contact Board connector pins have snapped. If there are
any snapped pin, follow step 5.
2. Reconnect the connectors between Imaging IOB and ID Chip
Contact Board.
3. Reconnect the FFC between Imaging IOB and BCU.
4. Replace the ID Chip Contact Board.
5. Reconnect the harness between Imaging IOB and ID Chip Contact
Board.
6. Replace the FFC between Imaging IOB and BCU.
7. Replace the Imaging IOB.
8. Replace the BCU.
Detail
Noise, Incorrect connection, Malfunction
Noise, Incorrect connection, Malfunction
Noise, Incorrect connection
Noise, Incorrect connection
Noise, Incorrect connection, Malfunction
Noise, Incorrect connection, Malfunction
Noise, Incorrect connection, Malfunction
Noise, Incorrect connection
Causes Retry
3
3
3
3
3
3
3
2