Tray 2 No Feeding: Late Jam : Cause Code 004 - Ricoh MP C3004 Field Service Manual

6. Troubleshooting
Check if extra thin paper or thick paper exceeding the
supported paper thickness is being used.
Check if the paper thickness and size are detected
correctly.
Check if the paper being used produces a lot of paper
dust.
Check if the paper feed tray is not stained with paper
dust.
Check if the paper roller is not stained with paper dust.

Tray 2 No Feeding: Late Jam : Cause Code 004

Target Part/SP No.:Limit Sensor (2nd Feed Tray) / SP5-803-018 (Tray 2: Upper Limit Sensor)
Execute an INPUT check when there is no paper at the position of
the referenced sensor.
Execute an INPUT check when there is paper at the position of the
referenced sensor.
Solution:
• Clean the sensor.
• Reconnect the connector.
• Replace the sensor.
• Replace the Paper Transport IOB.
• Replace the harness.
Target Part/SP No.:Paper End Sensor (2nd Feed Tray) / SP5-803-019 (Tray 2: Paper End
Detection)
Execute an INPUT check when there is no paper at the position of
the referenced sensor.
Execute an INPUT check when there is paper at the position of the
referenced sensor.
1106
Cause verification
Cause verification
Use supported paper types.
Set the paper thickness and size to the
correct value.
Change the paper type (if possible).
Clean the paper feed tray.
Clean the pick-up roller, feed roller, and
friction roller for 1st feed tray.
Problem Judgement
1: limit
0: Not limit
Problem Judgement
1: Paper detected
0: Paper not detected