Ricoh MP C3004 Field Service Manual page 1040

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6. Troubleshooting
No.
SC868-**
SC868-00
SC868-01
1032
Type
Error Name/Error Condition/Major Cause/Solution
SD card access error
D
The SD controller returned an error during operation.
(An error occurred at the mount point of /mnt/sd0)
The SD controller returned an error during operation.
D
(An error occurred at the mount point of /mnt/sd1)
• SD card defective
• SD controller defective
Slot number is displayed on the sub code.
Detail code is described in SMC print can confirm the details of the error.
• -13 to -3: File system check error
• Otherwise (no code, -2) : Device access error
SD card that starts an application
1.
Turn the main power off and check the SD card insertion
status.
2.
If no problem is found, insert the SD card and turn the
main power on.
3.
If an error occurs, replace the SD card.
4.
If the error persists even after replacing the SD card,
replace the controller board.
SD card for users
1.
In case of a file system error, reformat the SD card (using
the "SD Formatter" made by Panasonic).*
In case of a device access error
1.
Turn the main power off and check the SD card insertion
status.
2.
If no problem is found, insert the SD card and turn the
main power on.
3.
If an error occurs, use another SD card.
4.
If the error persists even after replacing the SD card,
replace the controller board.

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