Ricoh MP C3004 Field Service Manual page 1034

6. Troubleshooting
No.
No.
SC862-00
1026
Type Error Name/Error Condition/Major Cause/Solution
• The HDD is connected but the driver detected the following errors.
• SS_NO.T_READY:/* (-2)HDD does not become READY*/
• SS_BAD_LABEL:/* (-4)Wrong partition type*/
• SS_READ_ERROR:/* (-5)Error occurred while reading or checking
the label*/
• SS_WRITE_ERROR:/* (-6)Error occurred while writing or checking
the label*/
• SS_FS_ERROR:/* (-7)Failed to repair the filesystem*/
• SS_MOUNT_ERROR:/* (-8)Failed to mount the filesystem*/
• SS_COMMAND_ERROR:/* (-9)Drive not responding to
command*/
• SS_KERNEL_ERROR:/* (-10)Internal kernel error*/
• SS_SIZE_ERROR:/* (-11)Drive size too small*/
• SS_NO._PARTITION:/* (-12)The specified partition does not
exist*/
• SS_NO._FILE:/* (-13)Device file does not exist*/
• Attempted to acquire HDD status through the driver but there has
been no response for 30 seconds or more.
• Unformatted HDD
• Label data corrupted
• HDD defective
Format the HDD (SP5-832: HDD formatting) through SP mode.
Type Error Name/Error Condition/Major Cause/Solution
D Number of the defective sector reaches the maximum count
101 defective sectors are generated at the image storage area in the
HDD.
SC863 occurs during the HDD reading and defective sectors are
registered up to 101.
• Format the HDD with SPSP5-832.
• Replace the HDD.