Page 1: User Guide
User Guide What You Can Do with This Machine Getting Started Copy Print Scan Document Server Web Image Monitor Adding Paper and Toner Troubleshooting Information for This Machine For safe and correct use, be sure to read the Safety Information in Read This FIrst before using the machine.
Page 3: Table Of Contents
TABLE OF CONTENTS How to Read the Manuals..........................7 Symbols Used in the Manuals........................7 Model-Specific Information..........................8 Names of Major Features..........................9 1. What You Can Do with This Machine Searching by What You Want to Do......................11 Reducing my Costs............................11 Using Scanned Files on the Computer.......................
Page 4 How to Use the [Home] Screen........................59 Possible Operations on the Standard Application Screen............... 61 Adding Icons to the [Home] Screen......................62 How to Use Each Application......................... 65 [Copy] Screen..............................66 [Fax] Screen..............................68 [Scanner] Screen............................73 Registering Functions in a Program.........................78 Turning On/Off the Power..........................
Page 5 Changing the Number of Sets........................105 Storing Data in the Document Server......................107 4. Fax Basic Procedure for Transmissions (Memory Transmission)............... 109 Registering a Fax Destination........................109 Deleting a Fax Destination........................111 Transmitting while Checking Connection to Destination (Immediate Transmission).........112 Canceling a Transmission..........................113 Canceling a Transmission Before the Original Is Scanned..............113 Canceling a Transmission While the Original Is Being Scanned............
Page 6 6. Scan Basic Procedure When Using Scan to Folder..................... 133 Creating a Shared Folder on a Computer Running Windows/Confirming a Computer's Information..................................133 Registering an SMB Folder........................135 Deleting an SMB Registered Folder......................138 Entering the Path to the Destination Manually..................139 Basic Procedure for Sending Scan Files by E-mail..................140 Registering an E-mail Destination......................140 Deleting an E-mail Destination.........................
Page 7 Disposing of Used Toner...........................184 10. Troubleshooting When a Status Icon Is Displayed........................185 When the Indicator Lamp for [Check Status] Is Lit or Flashing..............187 When the Machine Makes a Beeping Sound.....................189 When You Have Problems Operating the Machine...................190 When Multiple Functions Cannot Be Executed Simultaneously............194 Messages Displayed When You Use the Copy/Document Server Function...........
Page 8 Notes to users in the state of California (Notes to Users in USA) (mainly North America)..................................254 INDEX ................................255...
Page 9: How To Read The Manuals
How to Read the Manuals Symbols Used in the Manuals This manual uses the following symbols: Indicates points to pay attention to when using the machine, and explanations of likely causes of paper misfeeds, damage to originals, or loss of data. Be sure to read these explanations. Indicates supplementary explanations of the machine's functions, and instructions on resolving user errors.
Page 10: Model-Specific Information
Model-Specific Information This section explains how you can identify the region your machine belongs to. There is a label on the rear of the machine, located in the position shown below. The label contains details that identify the region your machine belongs to. Read the label. DLV001 The following information is region-specific.
Page 11: Names Of Major Features
Names of Major Features In this manual, major features of the machine are referred to as follows: • Auto Reverse Document Feeder ARDF • Auto Document Feeder ADF (in this manual, "ADF" refers to the ARDF and the one-pass duplex scanning ADF) •...
Page 13: What You Can Do With This Machine
1. What You Can Do with This Machine You can search for a description by what you want to do. Searching by What You Want to Do You can search for a procedure by what you want to do. Reducing my Costs BRL059S Printing multi-page documents on both sides of sheets (Duplex Copy) See "Duplex Copying", Copy/ Document Server.
Page 14: Using Scanned Files On The Computer
1. What You Can Do with This Machine Checking how much paper is saved ([Information] screen) See "How to Use the [Information] Screen", Getting Started. Reducing electricity consumption See "Saving Energy", Getting Started. See "Timer Settings", Connecting the Machine/ System Settings. Using Scanned Files on the Computer BQX138S Sending scan files...
Page 15: Registering Destinations
Searching by What You Want to Do Managing and using documents converted to electronic formats (Document Server) See "Relationship between Document Server and Other Functions", Copy/ Document Server. Registering Destinations BRL060S Using the control panel to register destinations in the Address Book See "Registering Entered Destinations to the Address Book", Fax.
Page 16: Operating The Machine More Effectively
1. What You Can Do with This Machine Operating the Machine More Effectively BQX139S Registering and using frequently-used settings (Program) See "Registering Functions in a Program", Convenient Functions. Registering frequently-used settings as initial settings (Program as Defaults) See "Changing the Default Functions of the Initial Screen", Convenient Functions. Registering frequently-used printing settings to the printer driver See "Using One Click Presets", Print.
Page 17: What You Can Do With This Machine
What You Can Do with This Machine What You Can Do with This Machine This section describes the features of this machine. Customizing the [Home] Screen The icons of each function are displayed on the [Home] screen. DLV122 • You can add shortcuts to often used programs or Web pages to the [Home] screen. The programs or Web pages can be recalled easily by pressing the shortcut icons.
Page 18: Making Copies Using Various Functions
1. What You Can Do with This Machine Making Copies Using Various Functions CJQ601 • You can make copies in full color. You can switch the color copy mode depending on the type of originals used and the desired finish. See "Copying in Color", Copy/ Document Server.
Page 19: Printing Data Using Various Functions
What You Can Do with This Machine See "Copying onto Various Types of Paper", Copy/ Document Server. • The finisher allows you to sort, staple, and punch holes in your copies. See "Finishing", Copy/ Document Server. Printing Data Using Various Functions CJQ602 •...
Page 20: Utilizing Stored Document
1. What You Can Do with This Machine Utilizing Stored Document You can store files scanned in copier, facsimile, printer, or scanner mode on the machine's hard disk. Web Image Monitor allows you to use your computer to search for, view, print, delete, and send stored files via the network.
Page 21 What You Can Do with This Machine CJQ604 You can use Web Image Monitor to check, print, delete, retrieve, or download documents using your computer (Storing received documents). • See "Confirming/Printing/Deleting Received and Stored Documents", Fax. Transmission You can send a fax from your computer over the network (Ethernet or wireless LAN) to this machine, which then forwards the fax via its telephone connection (LAN-Fax).
Page 22: Sending And Receiving Faxes Via The Internet
1. What You Can Do with This Machine • For details about the machine's settings, see "Network Settings Requirements", Connecting the Machine/ System Settings. • For details about how to use the function, see "Sending Fax Documents from Computers", Fax. Sending and Receiving Faxes via the Internet xxx@xxx.com xxx@xxx.com...
Page 23: Sending And Receiving Faxes By Using The Machine Without Fax Unit Installed
What You Can Do with This Machine • This machine can receive documents sent via Internet Fax (IP-Fax Reception). See "Types of Reception", Fax. • Using a VoIP gateway, this machine can send to G3 facsimiles connected to the public switched telephone network (PSTN).
Page 24: Using The Facsimile And The Scanner In A Network Environment
1. What You Can Do with This Machine Using the Facsimile and the Scanner in a Network Environment CJQ607 • You can send scan files to a specified destination using e-mail (Sending scan files by e-mail). See "Overview of E-Mail Transmission Function", Fax. See "Basic Procedure for Sending Scan Files by E-mail", Scan.
Page 25: Preventing Information Leakage (Security Functions)
What You Can Do with This Machine CUL003 • To use this function, the OCR unit is required. • You can select a file type from [PDF], [High Compression PDF], or [PDF/A]. • This function can optically recognize characters in various languages and up to approximately 40,000 characters a page.
Page 26: Centrally Controlling Scan Conditions And Distribution
1. What You Can Do with This Machine • You can limit the usage of functions for each user. • See Security Guide. Centrally Controlling Scan Conditions and Distribution You can use the distributed scan management (DSM) system in Windows Server 2008 R2/2012 to manage the destinations and scan settings for each individual user in a group and to use the information when distributing scanned data.
Page 27: Preventing Unauthorized Copying
What You Can Do with This Machine CJQ609 You can check which tray is running out of paper, register information in the Address Book, specify the network settings, configure and change the system settings, manage jobs, print the job history, and configure the authentication settings.
Page 28 1. What You Can Do with This Machine • Using the copier function or the printer driver, you can embed a pattern in the printed document. If the document is copied on a machine with the Copy Data Security unit, protected pages are grayed out in the copy.
Page 29: Getting Started
2. Getting Started This chapter describes how to start using this machine. Guide to Names and Functions of Components Guide to Components (mainly Europe) • Do not obstruct the machine's vents. Doing so risks fire caused by overheated internal components. Front and left view DLV002 1.
Page 30 2. Getting Started 3. Control panel See page 57 "Guide to the Names and Functions of the Machine's Control Panel". 4. Main power switch To operate the machine, the main power switch must be on. If it is off, open the main power switch's cover and turn the switch on.
Page 31 Guide to Names and Functions of Components Front and right view DLV003 1. ADF's extender Pull this extender to support large paper. 2. Vents Prevent overheating. 3. Bypass tray Use to copy or print on OHP transparencies, adhesive labels, and paper that cannot be loaded in the paper trays.
Page 32: Guide To Components (Mainly Asia)
2. Getting Started 6. Lower right cover Open this cover when a paper jam occurs. 7. Right cover Open this cover when a paper jam occurs. Rear and left view DLV004 1. Vents Prevent overheating. Guide to Components (mainly Asia) •...
Page 33 Guide to Names and Functions of Components Front and left view DLV002 1. Exposure glass cover or ADF (The illustration shows the ADF.) Lower the exposure glass cover or the ADF over originals placed on the exposure glass. If you load a stack of originals in the ADF, the ADF will automatically feed the originals one by one. 2.
Page 34 2. Getting Started 7. Front cover Open to access the inside of the machine. 8. Paper trays (Trays 1–2) Load paper here. For details, see page 153 "Loading Paper". 9. Lower paper trays Load paper here. For details, see page 153 "Loading Paper". 10.
Page 35 Guide to Names and Functions of Components 3. Bypass tray Use to copy or print on OHP transparencies, adhesive labels, and paper that cannot be loaded in the paper trays. For details, see page 154 "Loading Paper into the Bypass Tray". 4.
Page 36: Guide To Components (Mainly North America)
2. Getting Started Guide to Components (mainly North America) • Do not obstruct the machine's vents. Doing so risks fire caused by overheated internal components. Front and left view DLV002 1. ADF Lower the ADF over originals placed on the exposure glass. If you load a stack of originals in the ADF, the ADF will automatically feed the originals one by one.
Page 37 Guide to Names and Functions of Components 5. Human detection sensor The human detection sensor is on the right side of the machine. For details, see "Human Detection Sensor", Getting Started. 6. Internal tray 1 Copied/printed paper and fax messages are delivered here. 7.
Page 38 2. Getting Started Front and right view DLV003 1. ADF's extender Pull this extender to support large paper. 2. Vents Prevent overheating. 3. Bypass tray Use to copy or print on OHP transparencies, adhesive labels, and paper that cannot be loaded in the paper trays.
Page 39 Guide to Names and Functions of Components 6. Lower right cover Open this cover when a paper jam occurs. 7. Right cover Open this cover when a paper jam occurs. Rear and left view DLV004 1. Vents Prevent overheating.
Page 40: Guide To Functions Of The Machine's Options
2. Getting Started Guide to Functions of the Machine's Options Guide to Functions of the Machine's External Options Check which type of machine you have. See Read This First. External options for Type 1 and 2 (mainly Europe) DLV005 1. Banner Paper Guide Tray Banner paper is loaded here.
Page 41 Guide to Functions of the Machine's Options 4. Tray 3 (LCT) Consists of two paper trays. You can load paper even if Tray 3 (LCT) is in use. It is okay to pull out the left half of the tray while Tray 3 (LCT) is in use.
Page 42 2. Getting Started External options for Type 1 and 2 (mainly Asia) DLV006 1. One-pass duplex scanning ADF Load a stack of originals here. They will feed in automatically. 2. ARDF Load a stack of originals here. They will feed in automatically. 3.
Page 43 Guide to Functions of the Machine's Options 7. Tray 3 (LCT) Consists of two paper trays. You can load paper even if Tray 3 (LCT) is in use. It is okay to pull out the left half of the tray while Tray 3 (LCT) is in use.
Page 44 2. Getting Started External options for Type 1 and 2 (mainly North America) DLV007 1. Handset Used as a receiver when a fax unit is installed. Allows you to use the On Hook Dial and Manual Dial functions. It also allows you to use the machine as a telephone.
Page 45 Guide to Functions of the Machine's Options 6. Large capacity tray (LCT) Paper is loaded here. 7. Lower paper trays Consists of two paper trays. 8. Internal tray 2 If you select this as the output tray, copied/printed paper or fax messages are delivered here face down. 9.
Page 46 2. Getting Started External options for Type 3 and 4 (mainly Europe) DLV008 1. Banner Paper Guide Tray Banner paper is loaded here. 2. Lower paper tray Paper is loaded here. 3. Caster table for lower paper tray To use the lower paper tray, attach the caster table. 4.
Page 47 Guide to Functions of the Machine's Options 6. Lower paper trays Consists of two paper trays. 7. Internal tray 2 If you select this as the output tray, copied/printed paper or fax messages are delivered here face down. 8. Bridge unit Relays paper to the finisher.
Page 48 2. Getting Started External options for Type 3 (mainly Asia) DLV009 1. Banner Paper Guide Tray Banner paper is loaded here. 2. Lower paper tray Paper is loaded here. 3. Caster table for lower paper tray To use the lower paper tray, attach the caster table. 4.
Page 49 Guide to Functions of the Machine's Options 6. Lower paper trays Consists of two paper trays. 7. Internal tray 2 If you select this as the output tray, copied/printed paper or fax messages are delivered here face down. 8. Bridge unit Relays paper to the finisher.
Page 50 2. Getting Started External options for Type 3 (mainly North America) DLV010 1. Handset Used as a receiver when a fax unit is installed. Allows you to use the On Hook Dial and Manual Dial functions. It also allows you to use the machine as a telephone.
Page 51 Guide to Functions of the Machine's Options 6. Large capacity tray (LCT) Paper is loaded here. 7. Lower paper trays Consists of two paper trays. 8. Internal tray 2 If you select this as the output tray, copied/printed paper or fax messages are delivered here face down. 9.
Page 52 2. Getting Started • Finisher booklet tray Copies can be punched if the optional punch unit is installed on the finisher. External options for Type 5 (mainly Europe) DLV011 1. Banner Paper Guide Tray Banner paper is loaded here. 2. Lower paper tray Paper is loaded here.
Page 53 Guide to Functions of the Machine's Options 5. Large capacity tray (LCT) Paper is loaded here. 6. Lower paper trays Consists of two paper trays. 7. Internal tray 2 If you select this as the output tray, copied/printed paper or fax messages are delivered here face down. 8.
Page 54 2. Getting Started External options for Type 4 (mainly Asia) DLV012 1. Banner Paper Guide Tray Banner paper is loaded here. 2. Lower paper tray Paper is loaded here. 3. Caster table for lower paper tray To use the lower paper tray, attach the caster table. 4.
Page 55 Guide to Functions of the Machine's Options 6. Lower paper trays Consists of two paper trays. 7. Internal tray 2 If you select this as the output tray, copied/printed paper or fax messages are delivered here face down. 8. Bridge unit Relays paper to the finisher.
Page 56 2. Getting Started External options for Type 4 (mainly North America) DLV013 1. Handset Used as a receiver when a fax unit is installed. Allows you to use the On Hook Dial and Manual Dial functions. It also allows you to use the machine as a telephone.
Page 57 Guide to Functions of the Machine's Options 6. Large capacity tray (LCT) Paper is loaded here. 7. Lower paper trays Consists of two paper trays. 8. Internal tray 2 If you select this as the output tray, copied/printed paper or fax messages are delivered here face down. 9.
Page 58 2. Getting Started • Finisher booklet tray Copies can be punched if the optional punch unit is installed on the finisher.
Page 59: Guide To The Names And Functions Of The Machine's Control Panel
Guide to the Names and Functions of the Machine's Control Panel Guide to the Names and Functions of the Machine's Control Panel DCH009 1. Display panel This is a touch panel display that features icons, keys, shortcuts, and widgets that allow you to navigate the screens of the various functions and applications and provide you with information about operation status and other messages.
Page 60: Changing The Display Language
2. Getting Started Changing the Display Language You can change the language used on the display. English is set as default. Press [Home] ( ) at the bottom of the screen in the center. Flick the screen to the left, and then press the [Change Langs. Widget]. Select the language you want to display.
Page 61: How To Use The [Home] Screen
How to Use the [Home] Screen How to Use the [Home] Screen The [Home] screen is set as the default screen when the machine is turned on. One icon is assigned to each function, and these icons are displayed on the [Home] screen. You can add shortcuts to frequently used functions or Web pages to the [Home] screen.
Page 62 2. Getting Started 5. Application list icon Press to display the application list. You can create shortcuts to the applications on the [Home] screen. To use an application displayed in the [Widgets] tab and [Program] tab, create a shortcut for the application on the [Home] screen.
Page 63: Possible Operations On The Standard Application Screen
How to Use the [Home] Screen • Counter • Inquiry • Address Book Management • Tray Paper Settings • Current Job / Job History • During interrupt copying • The [Home] screen is set as the default screen when the machine is turned on. You can change this default setting under Function Priority.
Page 64: Adding Icons To The [Home] Screen
2. Getting Started DNE102 • Long tap Place your finger on the screen and hold it there until the next screen appears. You can display the menu screen of the application you are using. DNE101 • Drag Slide your finger while pressing the screen. You can move an icon to where you want to place it on the screen.
Page 65 How to Use the [Home] Screen You can display the icons for the machine's functions and the embedded software applications after you delete them from the [Home] screen. Press [Home] ( ) at the bottom of the screen in the center. Press Press the [Apps] tab to add a shortcut to an application other than the Classic Applications.
Page 66 2. Getting Started When you are using the standard applications or quick applications, press [Menu] ( ) at the bottom of the screen in the center. When you are using the Classic Applications, press [Recall/Program/Change Program] on the bottom left of the screen. Register a program.
Page 67: How To Use Each Application
How to Use Each Application How to Use Each Application You can open the function screens by pressing icons such as [Copy], [Fax], or [Scanner] on the [Home] screen. Three kinds of screens ("Standard Application Screen", "Classic Application Screen", and "Quick Application Screen") can be used by each function.
Page 68: [Copy] Screen
2. Getting Started • [Copier (Classic)] icon, [Fax (Classic)] icon, [Scanner (Classic)] icon, and [Printer (Classic)] icon are displayed in the Application list. For details about how to register them to the [Home] screen, see page 62 "Adding Icons to the [Home] Screen". [Copy] Screen You can switch the two screens described in this section by flicking the screen up or down.
Page 69 How to Use Each Application DLV047 Icon Description You can combine two 1-sided originals or one 2-sided original to one side of a sheet. The machine selects a reproduction ratio automatically and copies the originals onto a single sheet of copy paper. You can sort copies as a set in sequential order and stack copies of each page in a multi-page original.
Page 70: [Fax] Screen
2. Getting Started [Fax] Screen DLV048 Icon Description You can switch between items in type of transmission. The specified destination is shown here. By tapping the destination, you can register it to the Address Book or remove it from the destinations.
Page 71 How to Use Each Application Icon Description This function allows you to dial while listening to the dial tone from the internal speaker with the handset of the machine or external telephone on- hook. The total number of the selected destinations appears.
Page 72 2. Getting Started Icon Description Press to add a destination. Destinations can be added as follows: • Input destinations manually • Select from the transmission history • Specify a registration number from the Address Book • Search for a destination in the Address Book or on the LDAP server •...
Page 73 How to Use Each Application Icon Description Press to specify the density to scan the original. You can also specify the density by touching the icon and dragging it right or left. Press to select the scanning size of the original. Press to select the sides of the original DLV050 Icon...
Page 74 2. Getting Started DLV051 Icon Description Page Separation and Length Reduction. You can specify settings to automatically send files directly or via F-code confidential communication at a specified time. You can select a standard message to be printed. You can send files over a closed network. Once memory transmission is complete, you can have the result printed.
Page 75: [Scanner] Screen
How to Use Each Application [Scanner] Screen DLV053 Icon Description Displays the type of scanner destination. Press to switch between e-mail destinations and folder destinations. The specified destination is shown here. By tapping the destination, you can register it to the Address Book or remove it from the destinations.
Page 76 2. Getting Started Icon Description Press to clear your current settings. Press to display the preview screen after scanning originals. You can check the settings in Send Settings. Press to open the send settings screen. For details, see page 74 "[Send Settings] screen".
Page 77 How to Use Each Application DLV054 Icon Description Press to select the settings that are appropriate for the type of your original and color mode. Press to select a file type. Press to select the resolution to scan the original. Press to select the sides of the original to scan, such as one side or both sides.
Page 78 2. Getting Started Icon Description Press to specify the density to scan the original. You can also specify the density by touching the icon and dragging it right or left. Press to select the orientation of the original. Press to specify the sender. Press to enter the subject of the e-mail.
Page 79 How to Use Each Application Icon Description Press to scan a large number of originals in several batches and send them together as a single job. Place the originals in the ADF one by one. DLV057 Icon Description Press to divide a multi-page original into parts of a specified number of pages each, and then send the documents.
Page 80: Registering Functions In A Program
2. Getting Started Registering Functions in a Program Depending on the functions, the number of programs that can be registered is different. Standard Applications • Copy: 25 programs • Fax: 100 programs • Scanner: 100 programs Quick Applications • Quick Copy: 25 programs •...
Page 81 Registering Functions in a Program Press [Menu] ( ) at the bottom of the screen in the center. Press [Reg. Current Setting to Program]. Press the program number you want to register. Enter the program name. Select the icon for the program. Press [Prev.
Page 82 2. Getting Started • Folder destinations that have protection codes cannot be registered to a program of the scanner mode. • Programs are not deleted by turning the power off or by pressing [Reset] unless the program is deleted or overwritten. •...
Page 83: Turning On/Off The Power
Turning On/Off the Power Turning On/Off the Power • When you push the main power switch, wait at least 10 seconds after it is confirmed that the main power indicator has lit up or gone out. The main power switch is on the right side of the machine. When this switch is turned on, the main power turns on and the main power indicator on the right side of the control panel lights up.
Page 84 2. Getting Started Open the main power switch cover, and push the main power switch. The main power indicator goes out. The main power turns off automatically when the machine shuts down. If the screen on the control panel does not disappear, contact your service representative.
Page 85: Logging In The Machine
Logging In the Machine Logging In the Machine When the Authentication Screen is Displayed If Basic Authentication, Windows Authentication, or LDAP Authentication is active, the authentication screen appears on the display. The machine only becomes operable after entering your own Login User Name and Login Password.
Page 86: Logging Out Using The Control Panel
2. Getting Started Press [Login] on the top right on the screen. Press [User Name]. Enter a Login User Name, and then press [Done]. Press [Password]. Enter a Login Password, and then press [Done]. Press [Login]. Logging Out Using the Control Panel This section explains the procedure for logging out the machine when Basic Authentication, Windows Authentication, or LDAP Authentication is set.
Page 87: Placing Originals
Placing Originals Placing Originals Placing Originals on the Exposure Glass (mainly Europe) • Keep your hands away from the hinges and exposure glass when lowering the ADF. Not doing so may result in an injury if your hands or fingers are pinched. •...
Page 88: Placing Originals On The Exposure Glass (Mainly North America)
2. Getting Started • Do not lift the ADF forcefully. Otherwise, the cover of the ADF might open or be damaged. Lift the ADF or the exposure glass cover. Be sure to lift the ADF or the exposure glass cover by more than 30 degrees. Otherwise, the size of the original might not be detected correctly.
Page 89: Placing Originals In The Auto Document Feeder (Mainly Europe And Asia)
Placing Originals CVA054 1. Positioning mark Lower the ADF. Placing Originals in the Auto Document Feeder (mainly Europe and Asia) Be sure not to load the original untidily. Doing so may cause the machine to display a paper misfeed message. Also, be sure not to place originals or other objects on the top cover. Doing so may cause a malfunction.
Page 90: Placing Originals In The Auto Document Feeder (Mainly North America)
2. Getting Started One-pass duplex scanning ADF DCG008 1. Sensors 2. Original guide Adjust the original guide to the original size. Place the aligned originals squarely face up in the ADF. Do not stack originals beyond the limit mark. The first page should be on the top. (The illustration shows the one-pass duplex scanning ADF.) DLV104 1.
Page 91 Placing Originals DCG008 1. Sensors 2. Original guide Adjust the original guide to the original size. Place the aligned originals squarely face up in the ADF. Do not stack originals beyond the limit mark. The first page should be on the top. DLV104 1.
Page 92 2. Getting Started...
Page 93: Copy
3. Copy This chapter describes frequently used copier functions and operations. For information not included in this chapter, see Copy/ Document Server available on our website. Basic Procedure To make copies of originals, place them on the exposure glass or in the ADF. When placing the original on the exposure glass, start with the first page to be copied.
Page 94: Auto Reduce / Enlarge
3. Copy Auto Reduce / Enlarge The machine automatically detects the original size and then selects an appropriate reproduction ratio based on the paper size you select. CKN008 • If you select a reproduction ratio after pressing [Auto Reduce / Enlarge], [Auto Reduce / Enlarge] is canceled and the image cannot be rotated automatically.
Page 95 Auto Reduce / Enlarge Original location Original size and orientation 11 × 17 , 8 × 14 × 13 × 11 × 8 , 10 × 14 , 7 × 10 , A3 , A4 *1 You can switch the initial setting to determine whether the machine detects either 8 ×...
Page 96: Duplex Copying
3. Copy Duplex Copying Copies two 1-sided pages or one 2-sided page onto a 2-sided page. During copying, the image is shifted to allow for the binding margin. CKN009 There are two types of Duplex. 1 Sided 2 Sided Copies two 1-sided pages on one 2-sided page. 2 Sided 2 Sided Copies one 2-sided page on one 2-sided page.
Page 97: Specifying The Original And Copy Orientation
Duplex Copying Original Original Placing originals Orientation Copy Orientation Top to Top Top to Bottom When Using the Copy Application About how to use the application's screen, see page 66 "[Copy] Screen". Specifying the Original and Copy Orientation Select the orientation of the originals and copies if the original is two-sided or if you want to copy onto both sides of the paper.
Page 98 3. Copy When Using the Copy Application About how to use the application's screen, see page 66 "[Copy] Screen".
Page 99: Combined Copying
Combined Copying Combined Copying This mode can be used to select a reproduction ratio automatically and copy the originals onto a single sheet of copy paper. The machine selects a reproduction ratio between 25 and 400%. If the orientation of the original is different from that of the copy paper, the machine will automatically rotate the image by 90 degrees to make copies properly.
Page 100: One-Sided Combine
3. Copy CKN010 • Originals read from right to left CKN017 One-Sided Combine Combine several pages onto one side of a sheet. CKN014 There are six types of One-Sided Combine. 1 Sided 2 Originals Combine 1 Side Copies two 1-sided originals to one side of a sheet. 1 Sided 4 Originals Combine 1 Side Copies four 1-sided originals to one side of a sheet.
Page 101: Two-Sided Combine
Combined Copying 2 Sided 4 Pages Combine 1 Side Copies two 2-sided originals to one side of a sheet. 2 Sided 8 Pages Combine 1 Side Copies four 2-sided originals to one side of a sheet. When Using the Copy Application About how to use the application's screen, see page 66 "[Copy] Screen".
Page 102 3. Copy 2 Sided 8 Pages Combine 2 Sides Copies four 2-sided originals to one sheet with 4 pages per side. 2 Sided 16 Pages Combine 2 Sides Copies eight 2-sided originals to one sheet with 8 pages per side. When Using the Copy Application About how to use the application's screen, see page 66 "[Copy] Screen".
Page 103: Copying Onto Custom Size Paper
Copying onto Custom Size Paper Copying onto Custom Size Paper Paper that has a horizontal length of 148.0–457.2 mm (5.83–18.00 inches) and a vertical length of 90.0–320.0 mm (3.55–12.59 inches) can be fed in from the bypass tray. When Using the Copy Application About how to use the application's screen, see page 66 "[Copy] Screen".
Page 104: Copying Onto Envelopes
3. Copy Copying onto Envelopes This section describes how to copy onto regular size and custom size envelopes. Place the original on the exposure glass and place the envelope in the bypass tray or paper tray. Specify the thickness of the paper according to the weight of the envelopes you are printing on. For details about the relationship between paper weight and paper thickness and the sizes of envelopes that can be used, see page 168 "Recommended Paper Sizes and Types".
Page 105 Copying onto Envelopes When Using the Copy Application About how to use the application's screen, see page 66 "[Copy] Screen".
Page 106: Sort
3. Copy Sort The machine assembles copies as sets in sequential order. Depending on your model and which options are installed on it, some of these functions might not be available. For details, see "Functions Requiring Optional Configurations", Getting Started. •...
Page 107: Changing The Number Of Sets
Sort When Using the Copy Application About how to use the application's screen, see page 66 "[Copy] Screen". Changing the Number of Sets You can change the number of copy sets during copying. • This function can be used only when the Sort function is selected. When Using the Copy Application About how to use the application's screen, see page 66 "[Copy] Screen".
Page 108 3. Copy Press [Continue]. Copying starts again.
Page 109: Storing Data In The Document Server
Storing Data in the Document Server Storing Data in the Document Server The Document Server enables you to store documents being read with the copy feature on the hard disk of this machine. Thus you can print them later applying necessary conditions. You can check the stored documents on the Document Server screen.
Page 110 3. Copy...
Page 111: Fax
4. Fax This chapter describes frequently used facsimile functions and operations. For information not included in this chapter, see Fax available on our website. Basic Procedure for Transmissions (Memory Transmission) This section describes the basic procedure for transmitting documents using Memory Transmission. You can specify the fax, IP-Fax, Internet Fax, e-mail, or folder destinations.
Page 112 4. Fax Press [ Next]. Press the key for the classification you want to use under "Select Title". The keys you can select are as follows: • [Frequent]: Added to the page that is displayed first. • [AB], [CD], [EF], [GH], [IJK], [LMN], [OPQ], [RST], [UVW], [XYZ], [1] to [10]: Added to the list of items in the selected title.
Page 113: Deleting A Fax Destination
Basic Procedure for Transmissions (Memory Transmission) Deleting a Fax Destination • If you delete a destination that is a specified delivery destination, messages to its registered Personal Box, for example, cannot be delivered. Be sure to check the settings in the fax function before deleting any destinations.
Page 114: Transmitting While Checking Connection To Destination (Immediate Transmission)
4. Fax Transmitting while Checking Connection to Destination (Immediate Transmission) Using Immediate Transmission, you can send documents while checking the connection to the destination. You can specify fax or IP-Fax destinations. If you specify Internet Fax, e-mail, folder destinations, and group or multiple destinations, the transmission mode is automatically switched to Memory Transmission.
Page 115: Canceling A Transmission
Canceling a Transmission Canceling a Transmission This section explains how to cancel a fax transmission. Canceling a Transmission Before the Original Is Scanned Use this procedure to cancel a transmission before pressing [Start]. When Using the Fax Application About how to use the application's screen, see page 68 "[Fax] Screen". Canceling a Transmission While the Original Is Being Scanned Use this procedure to cancel scanning or transmitting of the original while it is being scanned.
Page 116 4. Fax You can cancel transmission of a file while the file is being sent, stored in memory, or if it fails to transmit. All the scanned data is deleted from memory. When Using the Fax Application About how to use the application's screen, see page 68 "[Fax] Screen".
Page 117: Storing A Document
Storing a Document Storing a Document You can store and send a document at the same time. You can also just store a document. The following information can be set for the stored documents as necessary: User Name You can set this function if necessary to know who and what departments stored documents in the machine.
Page 118: Sending Stored Documents
4. Fax Set the user name, file name, and password as necessary. • User Name Press [User Name], and then select a user name. To specify an unregistered user name, press [Manual Entry], and then enter the name. After specifying a user name, press [OK]. •...
Page 119 Storing a Document Press [Select Stored File]. Select the documents to be sent. When multiple documents are selected, they are sent in the order of selection. • Press [User Name] to place the documents in order by programmed user name. •...
Page 120: Printing The Journal Manually
4. Fax Printing the Journal Manually To print the Journal manually, select the printing method: [All], [Print per File No.], or [Print per User]. Prints the results of communications in the order made. Print per File No. Prints only the results of communications specified by file number. Print per User Prints the results of communications by individual senders.
Page 121: Print
5. Print This chapter describes frequently used printer functions and operations. For information not included in this chapter, see Print available on our website. Quick Install You can install the printer drivers easily from the CD-ROM provided with this machine. Using Quick Install, the PCL 6 printer driver is installed under network environment, and the Standard TCP/IP port will be set.
Page 122: Displaying The Printer Driver Properties
5. Print Displaying the Printer Driver Properties This section explains how to open the printer driver properties from [Devices and Printers]. • Manage Printers permission is required to change the printer settings. Log on as an Administrators group member. • You cannot change the machine default settings for individual users. Settings made in the printer properties dialog box are applied to all users.
Page 123: Standard Printing
Standard Printing Standard Printing • The default setting is two-sided printing. If you want to print on only one side, select [Off] for the two-sided printing setting. • If you send a print job via USB 2.0 while the machine is in Sleep mode, an error message might appear when the print job is complete.
Page 124: Printing On Both Sides Of Sheets
5. Print Printing on Both Sides of Sheets This section explains how to print on both sides of each page using the printer driver. • The paper types that can be printed on both sides are as follows: • Plain 1 (60–74 g/m ), Plain 2 (75–81 g/m ), Recycled, Special 1, Special 2, Special 3, Middle Thick (82–105 g/m...
Page 125: Combining Multiple Pages Into Single Page
Combining Multiple Pages into Single Page Combining Multiple Pages into Single Page This section explains how to print multiple pages onto a single sheet. The combine printing function allows you to economize on paper by printing multiple sheets at reduced size onto a single sheet. When Using the PCL 6 Printer Driver Click the menu button of the application you are using, and then click [Print].
Page 126 5. Print From Left to Right/Top to From Right to Left/Top to Orientation Bottom Bottom Landscape 4 Pages per Sheet Right, then Down Down, then Right Left, then Down Down, then Left...
Page 127: Printing On Envelopes
Printing on Envelopes Printing on Envelopes Configure the paper settings appropriately using both the printer driver and the control panel. Configuring Envelope Settings Using the Control Panel Load envelopes in the paper tray. Press [Home] ( ) at the bottom of the screen in the center. Flick the screen to the left, and then press the [User Tools] icon ( ).
Page 128: Saving And Printing Using The Document Server
5. Print Saving and Printing Using the Document Server The Document Server enables you to store documents on the machine's hard disk, and allows you to edit and print them as necessary. • Do not cancel the file transfer process while the data is being sent to the Document Server. The process may not be canceled properly.
Page 129: Managing Documents Stored In Document Server
Saving and Printing Using the Document Server Click [OK]. Change any other print settings if necessary. Click [OK]. Start printing from the application's [Print] dialog box. • You can print the documents stored in the Document Server using the control panel. For details, see page 149 "Printing Stored Documents".
Page 130: Using The Quick Print Release Function
5. Print Using the Quick Print Release Function The quick applications that are installed on this machine allow you to operate some of the printer functions from a single screen. Using the Quick Print Release function, you can view the list of documents that are stored on the machine.
Page 131: Using The Print/Scan(Memory Storage Device) Function
Using the Print/Scan(Memory Storage Device) Function Using the Print/Scan(Memory Storage Device) Function The Print/Scan(Memory Storage Device) function allows you to read and print files that are stored on a memory storage device such as an SD card or USB flash memory device. Also, you can save the scanned data on a memory storage device.
Page 132 5. Print Insert a memory storage device in the media slot. Press [USB] or [SD Card], depending on the type of the storage device that you are using. Specify the location to save the scanned data. Place the original. If necessary, press [Scan Setting] to change the settings such as the file type or scan resolution.
Page 133 Using the Print/Scan(Memory Storage Device) Function • For details about memory storage devices can be used, see "Inserting/Removing a Memory Storage Device", Getting Started.
Page 134 5. Print...
Page 135: Basic Procedure When Using Scan To Folder
6. Scan This chapter describes frequently used scanner functions and operations. For information not included in this chapter, see Scan available on our website. Basic Procedure When Using Scan to Folder • Before performing this procedure, see "Preparation for Sending by Scan to Folder", Scan and confirm the details of the destination computer.
Page 136 6. Scan You can also confirm the IPv4 address. The address displayed under [IPv4 Address] is the IPv4 address of the computer. Enter the command "set user", and then press the [Enter] key. Be sure to put a space between "set" and "user". Confirm the user name.
Page 137: Registering An Smb Folder
Basic Procedure When Using Scan to Folder Step 3: Specifying access privileges for the created shared folder If you want to specify access privileges for the created folder to allow other users or groups to access the folder, configure the folder as follows: Right-click the folder created in Step 2, and then click [Properties].
Page 138 6. Scan Press the key for the classification you want to use under "Select Title". The keys you can select are as follows: • [Frequent]: Added to the page that is displayed first. • [AB], [CD], [EF], [GH], [IJK], [LMN], [OPQ], [RST], [UVW], [XYZ], [1] to [10]: Added to the list of items in the selected title.
Page 139 Basic Procedure When Using Scan to Folder Check that [SMB] is selected. Press [Change] or [Browse Network], and then specify the folder. To specify a folder, you can either enter the path manually or locate the folder by browsing the network.
Page 140: Deleting An Smb Registered Folder
6. Scan If the network does not allow automatic obtaining of IP addresses, include the destination computer's IP address in the path. For example: if the IP address of the destination computer is "192.168.0.191", and the folder name is "Share", the path will be \\192.168.0.191\Share. Press [OK].
Page 141: Entering The Path To The Destination Manually
Basic Procedure When Using Scan to Folder You can search by the registered name, user code, fax number, folder name, e-mail address, or IP- Fax destination. Press [Folder]. Press the protocol which is not currently selected. A confirmation message appears. Press [Yes].
Page 142: Basic Procedure For Sending Scan Files By E-Mail
6. Scan Basic Procedure for Sending Scan Files by E- mail When Using the Scanner Application About how to use the application's screen, see page 73 "[Scanner] Screen". Registering an E-mail Destination Press [Home] ( ) at the bottom of the screen in the center. Flick the screen to the left, and then press the [Address Book Management] icon.
Page 143 Basic Procedure for Sending Scan Files by E-mail • [AB], [CD], [EF], [GH], [IJK], [LMN], [OPQ], [RST], [UVW], [XYZ], [1] to [10]: Added to the list of items in the selected title. You can select [Frequent] and one more key for each title. Press [Email].
Page 144: Deleting An E-Mail Destination
6. Scan Deleting an E-mail Destination Press [Home] ( ) at the bottom of the screen in the center. Flick the screen to the left, and then press the [Address Book Management] icon. Check that [Program / Change] is selected. Select the name whose e-mail address you want to delete.
Page 145: Basic Procedure For Storing Scan Files
Basic Procedure for Storing Scan Files Basic Procedure for Storing Scan Files • You can specify a password for each stored file. We recommend that you protect stored files from unauthorized access by specifying passwords. • Scan file stored in the machine may be lost if some kind of failure occurs. We advise against using the hard disk to store important files.
Page 146: Checking A Stored File Selected From The List
6. Scan Press [OK]. If necessary, press [Scan Settings] to specify scanner settings such as resolution and scan size. Press [Start]. Checking a Stored File Selected from the List This section explains how to preview a file selected from the list of stored files. Press [Select Stored File].
Page 147: Specifying The File Type
Specifying the File Type Specifying the File Type This section explains the procedure for specifying the file type of a file you want to send. File types can be specified when sending files by e-mail or Scan to Folder, sending stored files by e-mail or Scan to Folder, and saving files on a memory storage device.
Page 148: Specifying Scan Settings
6. Scan Specifying Scan Settings When Using the Scanner Application About how to use the application's screen, see page 73 "[Scanner] Screen".
Page 149: Document Server
7. Document Server This chapter describes frequently used Document Server functions and operations. For information not included in this chapter, see Copy/ Document Server available on our website. Storing Data This section describes the procedure for storing documents on the Document Server. •...
Page 150 7. Document Server Specify a user name, and then press [OK]. The user names shown are names that were registered in the Address Book. To specify a name not shown in the screen, press [Manual Entry], and then enter a user name. Press [File Name].
Page 151: Printing Stored Documents
Printing Stored Documents Printing Stored Documents Prints stored documents on the Document Server. The items you can specify on the printing screen are as follows: • Paper tray • The number of prints • [Finishing] ([Sort], [Rotate Sort], [Stack], [Staple], [Punch], [Half Fold: Print Outside]) •...
Page 152 7. Document Server...
Page 153: Web Image Monitor
8. Web Image Monitor This chapter describes frequently used Web Image Monitor functions and operations. For information not included in this chapter, see Connecting the Machine/ System Settings available on our website or Web Image Monitor Help. Displaying Top Page This section explains the Top Page and how to display Web Image Monitor.
Page 154 8. Web Image Monitor 3. Refresh/Help (Refresh): Click at the upper right in the work area to update the machine information. Click the web browser's [Refresh] button to refresh the entire browser screen. (Help): Use Help to view or download Help file contents. 4.
Page 155: Adding Paper And Toner
9. Adding Paper and Toner This chapter describes how to load paper into the paper tray and recommended paper sizes and types. Loading Paper Precautions for Loading Paper • When loading paper, take care not to trap or injure your fingers. •...
Page 156: Loading Paper Into The Bypass Tray
9. Adding Paper and Toner • If a paper tray is pushed vigorously when putting it back into place, the position of the tray's side fences may slip out of place. Check that paper in the paper tray is not being used, and then pull the tray carefully out until it stops.
Page 157 Loading Paper • The maximum number of sheets you can load at the same time depends on paper type. Do not stack paper over the limit mark. For the maximum number of sheets you can load, see page 168 "Recommended Paper Sizes and Types". Open the bypass tray.
Page 158 9. Adding Paper and Toner • You can load envelopes into the bypass tray. Envelopes must be loaded in a specific orientation. For details, see page 178 "Envelopes". • Specify the sizes of paper that are not automatically detected. For details about the sizes that can be detected automatically, see page 168 "Recommended Paper Sizes and Types".
Page 159 Loading Paper DLV125 Raise the banner paper guide tray, and then insert it into the bypass tray until it becomes stable. When loading paper that has a horizontal width of 148–457.2 mm (5.83–18.00 inches), proceed to Step 4. DLV126 Load the paper face down until you hear the beep. Align the paper guides to the paper size.
Page 160 9. Adding Paper and Toner Open the subtray, and then raise the minor banner paper guide tray. When loading paper that has a horizontal width of 148–900.0 mm (5.83–35.4 inches), proceed to Step 7. DLV128 Set the leading edge of the paper according to the paper size. When using paper that has a horizontal width of 1,200 mm (47.24 inches), curl the paper so that its leading edge touches the minor banner paper guide tray.
Page 161 Loading Paper DLV133 When using paper that has a horizontal width of 148–457.2 mm (5.83–18.00 inches), set the paper as loading paper into the bypass tray. DLV134 • You can load up to 10 sheets of paper that has a horizontal width of 457.2–1,260 mm (18.00– 49.60 inches) into the banner paper guide tray.
Page 162: Printing From The Bypass Tray Using The Printer Function
9. Adding Paper and Toner Printing from the Bypass Tray Using the Printer Function • If you select [Machine Setting(s)] in [Bypass Tray] under [Tray Setting Priority] in [System] of the Printer Features menu, the settings made using the control panel have priority over the printer driver settings.
Page 163 Loading Paper Press [Custom Size]. If a custom size is already specified, press [Change Size]. Press [Vertical]. Enter the vertical size using the number keys, and then press [ ]. Press [Horizontal]. Enter the horizontal size using the number keys, and then press [ ]. Press [OK] twice.
Page 164: Loading Paper Into Tray 3 (Lct)
9. Adding Paper and Toner Select the proper items, according to the paper type you want to specify. • Press [OHP (Transparency)] on the [Paper Type] area when loading OHP transparencies. • To load thin or thick paper, press [Do not Display] on the [Paper Type] area, and then select the appropriate paper thickness in the [Paper Thickness] area.
Page 165 Loading Paper Carefully pull out the paper tray until it stops. CVA017 Square the paper and load it print side up. Do not stack paper over the limit mark. • Whole tray pulled out CVA018 • Left half of the tray pulled out CVA019 Carefully push the paper tray fully in.
Page 166: Loading Paper Into The Large Capacity Tray (Lct)
9. Adding Paper and Toner • Load 30 or more sheets of paper in the left half of the tray. Loading Paper into the Large Capacity Tray (LCT) (mainly Europe and Asia) The large capacity tray (LCT) can hold A4 paper only. If you want to print on 8 ×...
Page 167: Loading Orientation-Fixed Paper Or Two-Sided Paper
Loading Paper Loading Orientation-fixed Paper or Two-sided Paper Orientation-fixed (top to bottom) or two-sided paper (for example, letterhead paper, punched paper, or copied paper) might not be printed correctly, depending on how the originals and paper are placed. Settings for the User Tools •...
Page 168 9. Adding Paper and Toner Original orientation Exposure glass Unreadable • Copy orientation • Scanner • Paper orientation • Copier mode Tray 1 or Large capacity Copy side Trays 2–4 Bypass tray tray (LCT) Tray 3 (LCT) One-sided Two-sided • Printer mode Tray 1 or Tray Large capacity Print side...
Page 169 Loading Paper • In copier mode: • For details about how to make two-sided copies, see "Duplex Copying", Copy/ Document Server. • In printer mode: • To print on letterhead paper when [Auto Detect] is specified for [Letterhead Setting], you must specify [Letterhead] as the paper type in the printer driver's settings.
Page 170: Recommended Paper
9. Adding Paper and Toner Recommended Paper Recommended Paper Sizes and Types This section describes recommended paper sizes and types. • If you use paper that curls, either because it is too dry or too damp, a staple clogging or paper jam may occur.
Page 171 Recommended Paper Tray 2 Paper type and weight Paper size Paper capacity 60–300 g/m (16 lb. Bond– Paper sizes that can be 550 sheets 110 lb. Cover) detected automatically Plain Paper 1–Thick Paper 4 A3 , A4 , A5 , B4 JIS , B5 JIS ×...
Page 172 9. Adding Paper and Toner Paper type and weight Paper size Paper capacity *2, 3 60–300 g/m (16 lb. Bond– Custom size 550 sheets 110 lb. Cover) Plain Paper 1–Thick Paper 4 Vertical: 90.0–320.0 mm Horizontal: 148.0–457.2 Vertical: 3.55–12.59 inches Horizontal: 5.83–18.00 inches Envelopes...
Page 173 Recommended Paper Paper type and weight Paper size Paper capacity 60–300 g/m (16 lb. Bond– Select the paper size using the 550 sheets 110 lb. Cover) Tray Paper Settings menu Plain Paper 1–Thick Paper 4 A5 , A6 , B6 JIS , 11 ×...
Page 174 9. Adding Paper and Toner *1 Adjust the supporting side fence before loading B4 JIS , A3 , SRA3 , 11 × 17 , or 12 × 18 paper. *2 There are lines to indicate these paper sizes on the labels attached to the paper trays, however there is no size description for these paper sizes.
Page 175 Recommended Paper Paper type and weight Paper size Paper capacity 52–300 g/m (14 lb. Bond– • 100 sheets (up to 10 mm 110 lb. Cover) in height) Thin Paper–Thick Paper 4 • Thick Paper 1: 40 sheets 11 × 17 , 8 ×...
Page 176 9. Adding Paper and Toner Paper type and weight Paper size Paper capacity Envelopes 10 sheets × 9 × , C5 Env , C6 , DL Env *1 Select the paper size. For copier mode, see "Copying from the Bypass Tray", Copy/ Document Server. For printer mode, see page 160 "Specifying regular sizes using the control panel".
Page 177 Recommended Paper Large capacity tray (LCT) Paper type and weight Paper size Paper capacity 52–300 g/m (14 lb. Bond– 1500 sheets 110 lb. Cover) Thin Paper–Thick Paper 4 × 11 52–300 g/m (14 lb. Bond– 1500 sheets 110 lb. Cover) Thin Paper–Thick Paper 4 B5 JIS , 8 ×...
Page 178 9. Adding Paper and Toner • The paper capacity described in the tables above is an example. Actual paper capacity might be lower, depending on the paper type. • When loading paper, make sure the stack height does not exceed the limit mark of the paper tray. •...
Page 179: Thick Paper
Recommended Paper • Translucent paper easily absorbs humidity and becomes curled. Remove curl in the translucent paper before loading. • Remove copied or printed sheets one by one. • When loading coated paper: • To print on coated paper: press the [User Tools] icon ( ), press [Tray Paper Settings], and then, for each tray's [Paper Type] be sure to specify [Paper Type] to [Coated: Matte], and [Paper Thickness] to the appropriate paper thickness.
Page 180 9. Adding Paper and Toner Direction of Tray 1 or Tray 3 Trays 2–4 Large capacity Bypass tray paper grain (LCT) tray (LCT) recommended recommended • Select [Thick Paper 1], [Thick Paper 2], [Thick Paper 3], or [Thick Paper 4] as the paper thickness in [Tray Paper Settings].
Page 181 Recommended Paper How to load envelopes Orientation of Exposure glass Trays 2–4 Bypass tray envelopes Side-opening envelopes • Flaps: open • Flaps: open • Flaps: open • Bottom side of • Bottom side of • Bottom side of envelopes: toward envelopes: toward envelopes: toward the left of the...
Page 182 9. Adding Paper and Toner How to load envelopes Types of envelopes Trays 2–4 Bypass tray Side-opening envelopes • Flaps: open • Flaps: open • Bottom side of envelopes: • Bottom side of envelopes: toward the right of the toward the left of the machine machine •...
Page 183 Recommended Paper • Output quality on envelopes may be uneven if parts of an envelope have differing thicknesses. Print one or two envelopes to check print quality. • Copied or printed sheets are delivered to the internal tray even if you specified a different tray. •...
Page 184: Adding Toner
9. Adding Paper and Toner Adding Toner This section explains precautions when adding toner, how to send faxes or scanned documents when the toner has run out, and how to dispose of used toner. • Do not incinerate toner (new or used) or toner containers. Doing so risks burns. Toner will ignite on contact with naked flame.
Page 185 Adding Toner • When removing jammed paper or replacing toner, avoid getting toner (new or used) on your clothing. If toner comes into contact with your clothing, wash the stained area with cold water. Hot water will set the toner into the fabric and make removing the stain impossible. •...
Page 186: Sending Faxes Or Scanned Documents When Toner Has Run Out
9. Adding Paper and Toner Toner] screen, press [Check Status], and then press [Check] in the [Mach. Status] area in the [Mach./Applic. Stat] tab. • For details about how to check contact number where you can order supplies, see "Inquiry", Maintenance and Specifications.
Page 187: 10. Troubleshooting
10. Troubleshooting This chapter describes basic troubleshooting procedures. When a Status Icon Is Displayed This section describes the status icons displayed when the machine requires the user to remove misfed paper, to add paper, or to perform other procedures. Status Icon Status : Paper Misfeed icon Appears when a paper misfeed occurs.
Page 188 10. Troubleshooting Status Icon Status : Open Cover icon Appears when one or more covers of the machine are open.
Page 189: When The Indicator Lamp For [Check Status] Is Lit Or Flashing
When the Indicator Lamp for [Check Status] Is Lit or Flashing When the Indicator Lamp for [Check Status] Is Lit or Flashing If the indicator lamp for [Check Status] lights up or flashes, press [Check Status] to display the [Check Status] screen.
Page 190 10. Troubleshooting Problem Cause Solution Documents and reports do The paper output tray is full. Remove the prints from the tray. not print out. Documents and reports do There is no paper left. Load paper. For details about loading not print out. paper, see "Loading Paper", Paper Specifications and Adding Paper.
Page 191: When The Machine Makes A Beeping Sound
When the Machine Makes a Beeping Sound When the Machine Makes a Beeping Sound The following table describes the meaning of the various beep patterns that the machine issues to alert users about left originals and other machine conditions. Beep pattern Meaning Cause Single short beep...
Page 192: When You Have Problems Operating The Machine
10. Troubleshooting When You Have Problems Operating the Machine Problem Cause Solution When the machine is turned Functions other than the Wait a little longer. on, the only icon that copier function are not yet appears on the home screen ready.
Page 193 When You Have Problems Operating the Machine Problem Cause Solution An error message is still Paper is still jammed in the Remove the jammed paper by displayed, even if misfed tray. following the procedures displayed on paper is removed. the control panel. For details about removing jammed paper, see "Removing Jammed Paper", Troubleshooting.
Page 194 10. Troubleshooting Problem Cause Solution Misfeeds occur frequently. The tray's side or end fences • Remove the misfed paper. For may not be set properly. details about removing jammed paper, see "Removing Jammed Paper", Troubleshooting. • Check that the side or end fences are set properly.
Page 195 When You Have Problems Operating the Machine Problem Cause Solution Cannot print in duplex You have selected a paper In "Tray Paper Settings", select a paper mode. type that cannot be used for type that can be used for duplex duplex printing.
Page 196: When Multiple Functions Cannot Be Executed Simultaneously
10. Troubleshooting Problem Cause Solution The function does not run or If you cannot carry out your Wait until the current job is completed cannot be used. job, it may be that the before trying again. machine is being used by For details about Function another function.
Page 197: Messages Displayed When You Use The Copy/Document Server Function
Messages Displayed When You Use the Copy/Document Server Function Messages Displayed When You Use the Copy/ Document Server Function • If you cannot make copies as you want because of the paper type, paper size or paper capacity problems, use recommended paper. For details about recommended paper, see page 168 "Recommended Paper Sizes and Types".
Page 198 10. Troubleshooting Message Cause Solution "Cannot display preview of The image data may have Press [Exit] to display the preview this page." been corrupted. screen without a thumbnail. If the selected document contains several pages, press [Switch] on the "Display Page" area to change the page, and then a preview of the next page will appear.
Page 199 Messages Displayed When You Use the Copy/Document Server Function Message Cause Solution "File being stored exceeded The scanned originals have Press [Exit], and then store again with max. number of pages per too many pages to store as an appropriate number of pages. file.
Page 200 10. Troubleshooting Message Cause Solution "Stapling capacity The number of sheets per set Check the stapler capacity. For details exceeded." is over the staple capacity. about the stapler capacity, see "Specifications for Internal Finisher SR3130", "Specifications for Finisher SR3210", "Specifications for Booklet Finisher SR3220", "Specifications for Finisher SR3230", "Specifications for Booklet Finisher SR3240", or...
Page 201: Messages Displayed When You Use The Facsimile Function
Messages Displayed When You Use the Facsimile Function Messages Displayed When You Use the Facsimile Function Message Cause Solution "Cannot find the specified The name of the computer or Check that the computer name and the path. Please check the folder entered as the folder name for the destination are settings."...
Page 202: When Network Setting Problems Occur
10. Troubleshooting Message Cause Solution "Some page(s) are near The first page of the The original's blank side might have blank." document is almost blank. been scanned. Be sure to place your originals correctly. For details about determining the cause of blank pages, see "Detecting Blank Pages", Fax.
Page 203 Messages Displayed When You Use the Facsimile Function Message Cause Solution "Check whether there are User name registration is • Correct that the correct SIP Server any network problems." refused by SIP server. IP Address and SIP User Name are listed in [SIP Settings] of [Fax [13-17] Features].
Page 204 10. Troubleshooting Message Cause Solution "Check whether there are The "Effective Protocol" and • Check that the correct IP address any network problems." "SIP Server IP Address" is specified for the machine in settings are different, or an [System Settings]. For details [13-26] incorrect IP address has been about IP address, see "Interface...
Page 205 Messages Displayed When You Use the Facsimile Function Message Cause Solution "Check whether there are E-mail transmission was • Check that User Name and any network problems." rejected by SMTP Password for the following authentication, POP before settings in [System Settings] are [14-09] SMTP authentication, or login listed correctly.
Page 206 10. Troubleshooting Message Cause Solution "Check whether there are No POP3/IMAP4 server • Check that the correct Server any network problems." address is registered. Name or Server Address is listed in [POP3 / IMAP4 Settings] of [15-01] [System Settings]. For details about POP3 / IMAP4 Settings, see "File Transfer", Connecting the Machine/ System Settings.
Page 207 Messages Displayed When You Use the Facsimile Function Message Cause Solution "Check whether there are Cannot find the DNS server • Check that the following settings any network problems." or POP3/IMAP4 server. in [System Settings] are listed correctly. [15-11] • IP address of the DNS Server •...
Page 208: When The Remote Fax Function Cannot Be Used
10. Troubleshooting Message Cause Solution "Check whether there are • An IP address has not • Check that the correct IP address any network problems." been registered for the is specified for the machine in main machine. [System Settings]. For details [16-00] about the IP address of the main •...
Page 209 Messages Displayed When You Use the Facsimile Function Message Cause Solution "Authentication with remote The user does not have For details about how to set machine failed. Check permission to use the function permissions, see "Limiting Available remote machine's auth. on the main machine.
Page 210 10. Troubleshooting Message Cause Solution "Connection with the remote The settings or machine For details about the settings and machine has failed. There is configurations for using the machine configurations for using the a problem with the remote remote fax function to remote fax function to connect to a machine structure.
Page 211: Messages Displayed When You Use The Printer Function
Messages Displayed When You Use the Printer Function Messages Displayed When You Use the Printer Function This section describes the principal messages that appear on the display panel, error logs or reports. If other messages appear, follow their instructions. Messages Displayed on the Control Panel When You Use the Printer Function •...
Page 212 10. Troubleshooting Message Cause Solution "Hardware Problem: • The Bluetooth interface Turn off the power, and then confirm Wireless Card" unit was connected while the Bluetooth interface unit is inserted the machine was turned correctly. And then, turn on the (A "wireless LAN board"...
Page 213 Messages Displayed When You Use the Printer Function Message Cause Solution "Paper type of n is The type of the paper in the tray Select a tray containing paper that is mismatched. Select another does not match the paper type the same type as the specified paper tray from the following and specified in the printer driver.
Page 214: Messages Printed On The Error Logs Or Reports When You Use The Printer Function
10. Troubleshooting When using direct print from a memory storage device Message Cause Solution "Exceeded the limit value for • The size of the selected Files or groups of files larger than 1 GB total data size of the file exceeds 1 GB. cannot be printed.
Page 215 Messages Displayed When You Use the Printer Function When print jobs are canceled Message Cause Solution "91: Error" Printing was canceled by the Check that the data is valid. auto job cancel function due to a command error. "A job via the network that Jobs with errors were stored Contact your administrator to check was not printed exists...
Page 216 10. Troubleshooting Message Cause Solution "You reach the usage limit. The number of pages the For details about print volume use This job has been user is permitted to print has limitation, see "Managing Print Volume cancelled." been exceeded. per User", Security Guide. "Receiving data failed."...
Page 217 Messages Displayed When You Use the Printer Function Message Cause Solution "Duplex Cancelled" Duplex printing was canceled. • Select the proper paper size for the duplex function. For details about paper, see "Specifications for the Main Unit", Maintenance and Specifications. •...
Page 218 10. Troubleshooting Message Cause Solution "Staple has been cancelled." Stapling printing was canceled. Check the paper orientation, paper quantity, print orientation, and staple position. Certain settings can produce print results that might not be as expected. When documents cannot be stored in the Document Server Message Cause Solution...
Page 219 Messages Displayed When You Use the Printer Function Message Cause Solution "Exceeded max number of The maximum page Delete some of the files stored in the pages of document server. capacity of the Document Document Server or reduce the number Cannot store."...
Page 220 10. Troubleshooting Message Cause Solution "HDD Full" The hard disk became full Delete unneeded files stored on the while you were printing a machine. Sample Print, Locked Print, Alternatively, reduce the data size of Hold Print, or Stored Print the Sample Print, Locked Print, Hold file.
Page 221 Messages Displayed When You Use the Printer Function When the user lacks privileges to perform an operation Message Cause Solution "No response from the A timeout occurred while Check the status of the server. server. Authentication has connection to the server was failed."...
Page 222 10. Troubleshooting Message Cause Solution "Information for user The user name for LDAP was For details about user authentication, authentication is already already registered in a see "Configuring User Authentication", registered for another user." different server with a Security Guide. different ID, and a duplication of the user name occurred due to a switching...
Page 223 Messages Displayed When You Use the Printer Function Message Cause Solution "Compressed Data Error." The printer detected corrupt • Check the connection between compressed data. the computer and the printer. • Check that the program you used to compress the data is functioning correctly.
Page 224 10. Troubleshooting Message Cause Solution "I/O buffer overflow." An input buffer overflow • In [Printer Features], under [Host occurred. Interface], select [I/O Buffer], and then set the maximum buffer size to a larger value. • Reduce the number of files being sent to the machine.
Page 225: Messages Displayed When You Use The Scanner Function
Messages Displayed When You Use the Scanner Function Messages Displayed When You Use the Scanner Function Messages Displayed on the Control Panel When You Use the Scanner Function This section describes likely causes of and possible solutions for the error messages that appear on the control panel.
Page 226 10. Troubleshooting Message Cause Solution "Exceeded max. number of The maximum number of Check the maximum number of alphanumeric characters for specifiable alphanumeric characters which can be entered, and the path." characters in a path has then enter it again. For details about been exceeded.
Page 227 Messages Displayed When You Use the Scanner Function Message Cause Solution "Scanner journal is full. "Print & Delete Scanner Print or delete Scanner Journal. For Please check Scanner Journal" in [Scanner details about Scanner Features, see Features." Features] is set to [Do not "General Settings", Scan.
Page 228 10. Troubleshooting When documents cannot be scanned properly Message Cause Solution "All the pages are detected No PDF file was created Check whether the original is set as blank. No file was because all the pages of the upside down. created."...
Page 229 Messages Displayed When You Use the Scanner Function Message Cause Solution "Exceeded max. number of The maximum number of Check the files stored by the other files which can be used in files that can be stored in the functions, and then delete unneeded Document Server at the Document Server has been files.
Page 230 10. Troubleshooting When documents cannot be scanned because the memory is full Message Cause Solution "Memory is full. Cannot Because of insufficient hard Try one of the following measures: scan. The scanned data will disk space, the first page • Wait for a while, and then retry be deleted."...
Page 231 Messages Displayed When You Use the Scanner Function When data transmission fails Message Cause Solution "Authentication with the The entered user name or • Check that the user name and destination has failed. Check password was invalid. password are correct. settings.
Page 232 10. Troubleshooting When data cannot be sent because a currently used file is selected Message Cause Solution "Selected file is currently in You cannot change the Cancel transmission ("Waiting..." status use. File name cannot be name of a file whose status cleared), and then change the file changed."...
Page 233 Messages Displayed When You Use the Scanner Function Message Cause Solution "Exceeded maximum Too many files are waiting to Try again after they have been sent. number of file to store. be sent. Delete all unnecessary files." When the WSD scanner function cannot be used Message Cause Solution...
Page 234 10. Troubleshooting Message Cause Solution "Could not send the data A time out occurred when • Reduce the number of originals, because the PC timed out WSD Scanner was used. and then scan again. before it was sent." Time outs occur when too •...
Page 235: Messages Displayed On The Client Computer
Messages Displayed When You Use the Scanner Function Message Cause Solution "Cannot write on the The memory storage device • Check to see if the memory memory storage device. is faulty, or the file name storage device is defective. Check the memory storage contains a character that •...
Page 236 10. Troubleshooting Message Cause Solution "Any of Login User Name, The entered login user Check your login user name, login Login Password or Driver name, password, or driver password, or driver encryption key, Encryption Key is incorrect." encryption key was invalid. and then enter them correctly.
Page 237 Messages Displayed When You Use the Scanner Function Message Cause Solution "Error has occurred in the An error has occurred in the • Check whether the network cable scanner driver." driver. is connected correctly to the client computer. • Check whether the Ethernet board of the client computer is recognized correctly by Windows.
Page 238 10. Troubleshooting Message Cause Solution "Insufficient memory. Reduce Scanner memory is • Reset the scan size. the scanning area." insufficient. • Lower the resolution. • Set with no compression. For details about the settings, see TWAIN driver Help. The problem may be due to the following: •...
Page 239 Messages Displayed When You Use the Scanner Function Message Cause Solution "Scanner is in use for other A function of the machine • Wait for a while, and then function. Please wait." other than the Scanner connect to the network again. function is being used such •...
Page 240 10. Troubleshooting Message Cause Solution "Cannot find "XXX" scanner The machine is not • Check that the previously used used for the previous scan. connected to the network scanner is connected to the "YYY" will be used instead." correctly. network correctly. ("XXX"...
Page 241 Messages Displayed When You Use the Scanner Function Message Cause Solution "Scanner is not available. Network communication is • Check whether the machine's host Check the scanner not available because the name is specified in the Network connection status." machine's IP address could Connection Tool.
Page 242: When Other Messages Appear
10. Troubleshooting When Other Messages Appear Message Cause Solution "Firmware update will start. Automatic firmware update • If you want to start the firmware Press [OK]. It will start is enabled and it is the time update, press [OK], or configure automatically after 30 for an automatic update.
Page 243 When Other Messages Appear Message Cause Solution "Failed to read the PDF file." There is a possibility that the With this machine’s browser PDF files PDF version is not supported other than those whose versions and by the browser’s PDF viewer encryption levels are specified below or an unsupported cannot be viewed.
Page 244: When There Is A Problem Scanning Or Storing Originals
10. Troubleshooting Message Cause Solution XXX is not responding. The machine is busy To continue the current job, press Wait. processing data. To stop the current job, press Force (This message may appear close. while you are using the Smart Operation Panel. "XXX"...
Page 245: When The Address Book Is Updated
When Other Messages Appear When the Address Book Is Updated Message Cause Solution "Updating the destination list A network error has • Check whether the server is has failed. Try again?" occurred. connected. • Antivirus programs and firewalls can prevent client computers from establishing connection with this machine.
Page 246: When Data Cannot Be Sent Due To A Problem With The Destination
10. Troubleshooting When Data Cannot Be Sent Due to a Problem with the Destination Message Cause Solution "Some invalid destination(s) The specified group contains In the message that appears at each contained. Do you want to either an e-mail destination transmission, press [Select].
Page 247 When Other Messages Appear Message Cause Solution "XXX cannot be YYY The device certificate (S/ A new device certificate (S/MIME) because the device MIME) has expired. must be installed. For details about certificate used for the S/ how to install a device certificate (S/ MIME signature is not MIME), see "Communication Paths via currently valid."...
Page 248: When Problems Occur While Logging In
10. Troubleshooting When Problems Occur While Logging In Message Cause Solution "Authentication has failed." The entered login user name For details about the correct login user or login password is not name and login password, see "Basic correct. Authentication", Security Guide. "Authentication has failed."...
Page 249 When Other Messages Appear Message Cause Solution "Exceeded time limit for A network error has • Try the operation again. If the LDAP server search. Check occurred and connection message is still displayed, the the server status." has failed. network may be busy. •...
Page 250 10. Troubleshooting...
Page 251: 11. Information For This Machine
11. Information for This Machine This chapter describes environmental precautions and regulations. Information on Environmental Regulations ENERGY STAR Program ® ENERGY STAR Program Requirements for Imaging Equipment ® This company is a participant in the ENERGY STAR Program. This machine is compliant with the regulations specified by the ®...
Page 252 11. Information for This Machine • The default delay time the machine waits before entering Sleep mode is 1 minute. This default time can be changed. • The machine can print jobs from computers and receive faxes while in Sleep mode. Specification •...
Page 253: User Information On Electrical And Electronic Equipment (Mainly Europe)
Information on Environmental Regulations *2 Achieves ENERGY STAR energy savings; product fully qualifies when packaged with (or used with) a duplex tray and the duplex function is enabled as an option. • (mainly North America) Type 1 Type 2 Type 3 Type 4 Reduced electrical 0.83 W...
Page 254: Note For The Battery And/Or Accumulator Symbol (For Eu Countries Only) (Mainly Europe
If you wish to discard this product, please contact your local authorities, the shop where you bought this product, your local dealer or sales/service representatives. For Turkey only Üretici: Ricoh Company, Ltd. 8-13-1 Ginza, Chuo-ku, Tokyo 104-8222 Japan +81-36278-2111(English only/Sadece İngilizce)
Page 255: Environmental Advice For Users (Mainly Europe)
For details about the return program, please refer to the Web page below or consult your service person. https://www.ricoh-return.com/ Energy efficiency The amount of electricity a machine consumes depends as much on its specifications as it does on the way you use it.
Page 256 11. Information for This Machine For maximum energy savings, we recommend that the default setting for power management is used. Products that comply with the Energy Star requirement are always energy efficient. Notes to users in the state of California (Notes to Users in USA) (mainly North America) Perchlorate Material - special handling may apply.
Page 257: Index
INDEX Control panel........28, 31, 34, 57 Copier..............2 Sided Print............Copy..............66, 91 Copy orientation............ Creating a shared folder........Adding toner............Custom size paper..........Address Book... 13, 109, 111, 135, 137, 138, 140, 142, 243 ADF............9, 27, 31, 34 Data In indicator............
Page 258 Flick................. Lower paper tray..28, 32, 35, 38, 39, 40, 41, 42, 43, 44, 45, 46, 47, 48, 49, 50, 51, 52, 53, 54, 55 Folder destination...... 135, 137, 138, 139 Lower right cover........30, 33, 37 Frequently-used settings........Front cover..........28, 32, 35 Function Compatibility........
Page 259 PictBridge............... Status indicator............Pinch-in..............Stored documents........ 18, 116, 149 Pinch-out..............Stored Print............. Placing originals............ Storing a document..........Preventing information leakage......Storing data..........107, 147 Printer..Storing documents..........121, 209, 212, 213, 214, 216, 217, 218, 219, 220 Storing received documents......... Printer driver properties........
Page 260 MEMO...
Page 261 MEMO...
Page 262 MEMO D241-7002...
Page 264 D241-7002...

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Mp c3004 series Mp c4504 series Mp c5504 series Mp c6004 series Mp c2004 Mp c2504 ... Show all

Ricoh MP C3504 Series User Manual

1 What You Can Do with this Machine

2 Getting Started

3 Copy

4 Fax

5 Print

6 Scan

7 Document Server

8 Web Image Monitor

9 Adding Paper and Toner

10 Troubleshooting

11 Information for this Machine

Quick Links

User Guide

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Summary of Contents for Ricoh MP C3504 Series

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Table of Contents