Table of Contents
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6. Troubleshooting
No.
Type
SC878-03
D
No.
Type
SC880-00
D
No.
Type
SC881-01
D
1044
Error Name/Error Condition/Major Cause/Solution
TCSD error
An error occurred in the TPM software stack.
• TPM, TPM software cannot start
• A file required by TPM is missing
Replace the controller board.
Error Name/Error Condition/Major Cause/Solution
MLB error
Reply to MLB access was not returned within a specified time.
MLB defective
• Replace the MLB.
• Remove the MLB.
Error Name/Error Condition/Major Cause/Solution
Management area error
• A problem was detected in the software
• This error may even occur is an IC card option is not installed.
• This is caused by accumulation of abnormal authentication information in
the software. (User operation will not directly cause it.)
• At login
Example: When a job is sent to the printer/when logged on from the
operation panel/when logged on from a Web browser
Turn the main power OFF/ON.
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Table of Contents
Troubleshooting
