Tray 2 Transport Sensor : Late Jam : Cause Code 012 - Ricoh MP C3004 Field Service Manual

6. Troubleshooting
Checking paper status, pick-up roller, feed roller, and friction roller for 1st feed tray
Check the paper position (Check whether or not the leading
edge of the paper, side paper guide, and end paper guide
are positioned according to the manual.)
Check if the paper has reached the maximum stackable limit of
the side paper guide.
Check if the sheets are stuck to each other due to edge
roughness, coating, stain, or temperature.
Check if extra thin paper or thick paper exceeding the
supported paper thickness is being used.
Check if the paper thickness and size are detected correctly.
Check if the paper being used produces a lot of paper dust.
Check if the paper roller is not stained with paper dust.

Tray 2 Transport Sensor : Late Jam : Cause Code 012

Target Part/SP No.:Transport Sensor (2nd Feed Tray) / SP5-803-005 (Transport Sensor 2)
Execute an INPUT check when there is no paper at the position
of the referenced sensor.
Execute an INPUT check when there is paper at the position of
the referenced sensor.
Solution:
• Clean the sensor.
• Reconnect the connector.
• Replace the sensor.
• Replace the Paper Transport IOB.
• Replace the harness.
1110
Cause verification
• Check the paper orientation.
• Turn the paper in the feed tray
upside down.
Reduce the paper to below the
stackable limit.
Fan the paper
Use a supported paper type.
Set the paper thickness and size to
the correct value.
Change the paper type (if possible).
Clean the pick-up roller, feed roller,
and friction roller for 1st feed tray.
Problem Judgement
0 :Paper detected
1: Paper not detected