Field Service Ver. 1.0 Apr. 2007
Troubleshooting
10. Fax Error
10.1 Communication Error
10.1.1
Outline
• Error caused by a problem of communication functioning. Five possible causes of errors
are:
1. Communication is discontinued by a machine error.
2. Communication is discontinued by a machine trouble.
3. Communication is discontinued by an error occurring at the destination station.
4. Communication is discontinued by a protocol error.
5. ADF Error on trouble.
• When communication is discontinued due to item 3 or 4, transmission is retried. In other
case, transmission is canceled without retry.
10.1.2
Error occurring during transmission
• The transmission error before "Phase-B" performs redial according to the redial interval
of each country and the number of times.
The transmission error after "Phase-C" performs redial only one time. Transmission is
canceled when an error occurs again. (can change in Soft SW)
When an error occurs by ADF TX, transmission is canceled without redial.
This machine
(Transmission)
[START]
Button press
10.1.3
Error occurring during reception
• Reception is canceled.
G3 machine
(Receiving)
R side start
10. Fax Error
Phase
4980S512AA
117