Field Service Ver. 1.0 Apr. 2007
2.2.2
Procedure when upgrading the firmware has failed
NOTE
• Perform the following procedure only when upgrading from PC using ordinary
USB connection has failed and the machine has not started properly.
• Prepare the special USB device driver because it is not possible to upgrade the
firmware with the usual TWAIN/printer driver.
1. Prepare the USB device driver (TWAIN/printer driver) for the firmware upgrade, and
copy the USB device driver to the host computer.
2. Turn ON the power switch of the machine while pressing the Utility key on the control
panel.
3. Check to make sure that [TENRYU-S BOOTROM] is displayed on the control panel.
4. Start the host computer.
5. Copy the "Update Software" folder and "Update" file to drive C. (Copy them into the
highest directory on drive C.)
6. Connect the machine to the host computer using a USB cable.
(The new hardware wizard dialog box will appear, and install the driver that has been
copied onto the host computer in step 1.)
7. Double-click the "Update" file in the "Update Software" folder.
The "TenryuS Update F/W-VXXX" screen will appear.
8. Click the [Browse] button. Then, select the "Update" file that has been copied onto drive
C in step 5.
9. Click the [Update] button to start the transfer of the firmware data. (Wait until data
transfer is completed.)
2. Firmware upgrade
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