Konica Minolta bizhub 160f Service Manual
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Konica Minolta bizhub 160f Service Manual

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Download this manual See also: User Manual, Illustrated Parts Manual
SERVICE MANUAL
Confidential – for internal use only, do not distribute
FIELD SERVICE
2005.04
2005.04
Ver. 1.0
Ver. 1.0

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Summary of Contents for Konica Minolta bizhub 160f

  • Page 1 SERVICE MANUAL FIELD SERVICE Confidential – for internal use only, do not distribute 2005.04 2005.04 Ver. 1.0 Ver. 1.0...

  • Page 2: Safety And Important Warning Items

    IMPORTANT NOTICE Because of possible hazards to an inexperienced person servicing this product as well as the risk of damage to the product, KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. (hereafter called the KMBT) strongly recommends that all servicing be performed only by KMBT-trained service technicians.

  • Page 3: Safety Warnings

    [1] MODIFICATIONS NOT AUTHORIZED BY KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. KONICA MINOLTA brand products are renowned for their high reliability. This reliability is achieved through high-quality design and a solid service network. Product design is a highly complicated and delicate process where numerous mechanical, physical, and electrical aspects have to be taken into consideration, with the aim of arriving at proper tolerances and safety factors.
  • Page 4 SAFETY AND IMPORTANT WARNING ITEMS [2] POWER PLUG SELECTION In some countries or areas, the power plug provided with the product may not fit wall outlet used in the area. In that case, it is obligation of customer engineer (hereafter called the CE) to attach appropriate power plug or power cord set in order to connect the product to the supply.

  • Page 5: Connection To Power Supply

    SAFETY AND IMPORTANT WARNING ITEMS [3] CHECKPOINTS WHEN PERFORMING ON-SITE SERVICE KONICA MINOLTA brand products are extensively tested before shipping, to ensure that all applicable safety standards are met, in order to protect the customer and customer engi- neer (hereafter called the CE) from the risk of injury. However, in daily use, any electrical equipment may be subject to parts wear and eventual failure.
  • Page 6 SAFETY AND IMPORTANT WARNING ITEMS Power Plug and Cord WARNING • When using the power cord set (inlet type) that came with this product, make sure the connector is securely inserted in the inlet of the product. When securing measure is provided, secure the cord with the fixture properly.
  • Page 7 SAFETY AND IMPORTANT WARNING ITEMS Wiring WARNING • Never use multi-plug adapters to plug multiple power cords in the same outlet. If used, the risk of fire exists. • When an extension cord is required, use a specified one. Current that can flow in the extension cord is limited, so using a too long extension cord may result in fire.
  • Page 8 SAFETY AND IMPORTANT WARNING ITEMS Ventilation CAUTION • The product generates ozone gas during operation, but it will not be harmful to the human body. If a bad smell of ozone is present in the following cases, ventilate the room. a.
  • Page 9 SAFETY AND IMPORTANT WARNING ITEMS Work Performed with the Product Powered On WARNING • Take every care when making adjustments or performing an operation check with the product powered. If you make adjustments or perform an operation check with the external cover detached, you may touch live or high-voltage parts or you may be caught in moving gears or the timing belt, leading to a risk of injury.
  • Page 10 SAFETY AND IMPORTANT WARNING ITEMS Safety Checkpoints WARNING • Check electrode units such as a charging corona unit for deterioration and sign of leakage. Current can leak, leading to a risk of trouble or fire. • Before disassembling or adjusting the write unit (P/H unit) incorporating a laser, make sure that the power cord has been disconnected.

  • Page 11: Handling Of Consumables

    SAFETY AND IMPORTANT WARNING ITEMS Safety Checkpoints WARNING • Make sure that all screws, components, wiring, connec- tors, etc. that were removed for safety check and mainte- nance have been reinstalled in the original location. (Pay special attention to forgotten connectors, pinched cables, forgotten screws, etc.) A risk of product trouble, electric shock, and fire exists.
  • Page 12 SAFETY AND IMPORTANT WARNING ITEMS Handling of Service Materials CAUTION • Use only a small amount of cleaner at a time and take care not to spill any liquid. If this happens, immediately wipe it off. A risk of fire exists. •...

  • Page 13: Internal Laser Radiation

    SAFETY AND IMPORTANT WARNING ITEMS [4] Laser Safety • This is a digital machine certified as a Class 1 laser product. There is no possibility of danger from a laser, provided the machine is serviced according to the instruction in this manual.
  • Page 14 SAFETY AND IMPORTANT WARNING ITEMS [5] Used Batteries Precautions ALL Areas CAUTION Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions. Germany VORSICHT! Explosionsgefahr bei unsachgemäßem Austausch der Batterie.
  • Page 15 SAFETY AND IMPORTANT WARNING ITEMS U.S.A., Canada (CDRH Regulation) • This machine is certified as a Class 1 Laser product under Radiation Performance Stan- dard according to the Food, Drug and Cosmetic Act of 1990. Compliance is mandatory for Laser products marketed in the United States and is reported to the Center for Devices and Radiological Health (CDRH) of the U.S.
  • Page 16 SAFETY AND IMPORTANT WARNING ITEMS Finland, Sweden LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT VAROITUS! • Laitteen käyttäminen muulla kuin tässä käyttöohjeessa mainitulla tavalla saat- taa altistaa käyttäjän turvallisuusluokan 1 ylittävälle näkymättömälle laser- säteilylle. puolijohdelaser Laserdiodin suurin teho 15 mW aallonpituus 770-800 nm VARNING!

  • Page 17: Laser Safety Label

    SAFETY AND IMPORTANT WARNING ITEMS Laser Safety Label • A laser safety label is attached to the inside of the machine as shown below. 4980D070AB Laser Caution Label • A laser caution label is attached to the outside of the machine as shown below. 4980D061AA Confidential –...

  • Page 18: Precautions For Handling The Laser Equipment

    SAFETY AND IMPORTANT WARNING ITEMS PRECAUTIONS FOR HANDLING THE LASER EQUIPMENT • When laser protective goggles are to be used, select ones with a lens conforming to the above specifications. • When a disassembly job needs to be performed in the laser beam path, such as when working around the printerhead and PC Drum, be sure first to turn the printer OFF.

  • Page 19: Warning Indications On The Machine

    SAFETY AND IMPORTANT WARNING ITEMS WARNING INDICATIONS ON THE MACHINE Caution labels shown are attached in some areas on/in the machine. When accessing these areas for maintenance, repair, or adjustment, special care should be taken to avoid burns and electric shock. 4980p0c003aa Do not throw into a fire 4980p0c001aa...

  • Page 20: Service Manual

    SERVICE MANUAL FIELD SERVICE Main Unit Confidential – for internal use only, do not distribute 2005.04 Ver. 1.0...
  • Page 21 Confidential – for internal use only, do not distribute...
  • Page 22 After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.
  • Page 23 Confidential – for internal use only, do not distribute...

  • Page 24: Table Of Contents

    Main Unit....................... 2 2.1.2 GDI Printer Function (bizhub 160 only)............4 2.1.3 PCL Printer Function (bizhub 161 only) ............5 bizhub 160f / bizhub 161f ..................6 2.2.1 Main Unit....................... 6 2.2.2 GDI Printer Function (bizhub 160f only)............8 2.2.3 PCL Printer Function (bizhub 161f only) ............
  • Page 25 6.3.2 Removal of Circuit Boards and Other Electrical Components ....33 6.3.3 NIC Board (Option for bizhub 161/160f/161f) ..........34 6.3.4 NCU Board (bizhub 160f/161f only)............34 6.3.5 PCL Board (bizhub 161/161f only).............. 35 6.3.6 Controller/Mechanical Control Board............35 6.3.7 Control Panel ....................
  • Page 26 8.2.3 Changing the Status Mode functions ............55 8.2.4 TOTAL PAGE....................56 8.2.5 TX/ RX RESULT (bizhub 160f/161f only) ............ 56 8.2.6 PRINT REPORT (bizhub 161/160f/161f only)..........57 Utility Mode (bizhub 160/bizhub 161)..............64 Utility Mode function tree ..................64 Utility Mode setting procedure ................
  • Page 27 12.3.6 FIXED ZOOM CHANGE ................120 12.3.7 FACTORY TEST ..................120 12.3.8 CLEAR DATA .................... 121 Service Mode (bizhub 160f/bizhub 161f) ............122 13.1 Service Mode function tree................122 13.2 Service Mode setting procedure............... 125 13.2.1 Procedure ....................125 13.2.2 Exiting procedure..................
  • Page 28 15.2.2 Exiting Procedure..................169 15.3 Security Mode functions ................... 169 15.3.1 MACHINE COUNTER................169 Soft Switch Set (bizhub 160f/bizhub 161f only)........... 170 16.1 Description......................170 16.2 Default setting....................171 16.2.1 Country for each Marketing area .............. 171 16.3 Default soft switch setting for each market area 1 ..........172 16.4 Default soft switch setting for each market area 2 ..........
  • Page 29 Field Service Ver. 1.0 Apr. 2005 16.8.4 SOFT SWITCH: #04 ................. 186 16.8.5 SOFT SWITCH: #05 ................. 187 16.8.6 SOFT SWITCH: #06 ................. 188 16.8.7 SOFT SWITCH: #07 ................. 188 16.8.8 SOFT SWITCH: #08 ................. 189 16.8.9 SOFT SWITCH: #09 ................. 190 16.8.10 SOFT SWITCH: #10 .................
  • Page 30 Field Service Ver. 1.0 Apr. 2005 16.8.41 SOFT SWITCH: #41 ................. 214 16.8.42 SOFT SWITCH: #42 ................. 215 16.8.43 SOFT SWITCH: #43 ................. 215 16.8.44 SOFT SWITCH: #44 ................. 215 16.8.45 SOFT SWITCH: #45 ................. 216 16.8.46 SOFT SWITCH: #46 ................. 216 16.8.47 SOFT SWITCH: #47 .................
  • Page 31 Field Service Ver. 1.0 Apr. 2005 19.1.1 Misfeed Display Resetting Procedure............240 19.2 Sensor layout....................241 19.3 Solution ......................242 19.3.1 Initial Check Items ..................242 19.3.2 Paper Take-Up/Transport Misfeed ............243 19.3.3 Fusing/Exit Misfeed................... 244 Malfunction code....................245 20.1 Trouble code ..................... 245 20.1.1 Trouble code list ..................
  • Page 32 22.4.13 Printer System: Blank Streaks or Bands........... 267 22.4.14 Printer System: Black Streaks or Bands ........... 268 22.4.15 Printer System: Offset Image..............268 22.4.16 Printer System: Uneven Image ..............269 FAX error (bizhub 160f/bizhub 161f only)............270 23.1 Communication Error..................270 23.1.1 Outline....................... 270 23.1.2...

  • Page 33: Field Service Ver. 1.0 Apr

    Field Service Ver. 1.0 Apr. 2005 Blank page Confidential – for internal use only, do not distribute...

  • Page 34: System Configuration

    Mechanical Counter MC-502 Original Cover OC-503 Expansion memory (32 MB) EM-101 Main Unit NIC NC-501 bizhub 160, bizhub 160f, - Plate NIC Board bizhub 161, bizhub 161f Paper Feed Cassette PF-501 Internet Fax & Network Scan kit SU-502 Confidential – for internal use only, do not distribute...

  • Page 35: Product Specifications

    2. Product specifications Field Service Ver. 1.0 Apr. 2005 Product specifications bizhub 160 / bizhub 161 2.1.1 Main Unit Type Desktop Original scanning system Scanning in main scanning direction with a 3-line color CCD sensor, and scanning in sub-scanning direction with unit scanning and sheet feed- through system Photo conductor type OPC (Organic Photo conductor)
  • Page 36 Field Service Ver. 1.0 Apr. 2005 2. Product specifications Continuous copy speed 12 copies/minute (at full size and 600 dpi × 300 dpi, with ADF) (copies/min.) Continuous print speed More than 16 sheets/minute (sheets/min.) (with plain A4R or Letter R paper) Warm-up time Less than 25 seconds (at a room temperature of 23 °C and at the rated voltage)

  • Page 37: Gdi Printer Function (Bizhub 160 Only)

    2. Product specifications Field Service Ver. 1.0 Apr. 2005 2.1.2 GDI Printer Function (bizhub 160 only) Share with copier. Interfaces IEEE 1284 (Parallel), USB Revision 1.1 (except for Windows NT) Printer Language Fonts Windows Supported Operating Windows XP (SP2 or later), Systems Windows server 2003, Windows 2000 (SP4 or later),...

  • Page 38: Pcl Printer Function (Bizhub 161 Only)

    Field Service Ver. 1.0 Apr. 2005 2. Product specifications 2.1.3 PCL Printer Function (bizhub 161 only) Memory capacity 32MB (on board for image processing). 16MB (on board for file system, input buffer). 64MB/ 128MB (optional, standard DIMM for file system. PC133 is recommended) Interfaces IEEE 1284 (Parallel), USB Revision 1.1 (except for Windows NT)

  • Page 39: Bizhub 160F / Bizhub 161F

    2. Product specifications Field Service Ver. 1.0 Apr. 2005 bizhub 160f / bizhub 161f 2.2.1 Main Unit Type Desktop Original scanning system Scanning in main scanning direction with a 3-line color CCD sensor, and scanning in sub-scanning direction with unit scanning and sheet feed-...
  • Page 40 Field Service Ver. 1.0 Apr. 2005 2. Product specifications Continuous copy speed 12 copies/minute (at full size and 600 dpi × 300 dpi) (copies/min.) Continuous print speed More than 16 sheets/minute (sheets/min.) (with plain A4R or Letter R paper) Warm-up time Less than 25 seconds (at a room temperature of 23 °C and at the rated voltage) First print time...

  • Page 41: Gdi Printer Function (Bizhub 160F Only)

    2. Product specifications Field Service Ver. 1.0 Apr. 2005 2.2.2 GDI Printer Function (bizhub 160f only) Share with copier. Interfaces IEEE 1284 (Parallel), USB Revision 1.1 (except for Windows NT) Printer Language Fonts Windows Supported Operating Windows XP (SP2 or later),...

  • Page 42: Pcl Printer Function (Bizhub 161F Only)

    Field Service Ver. 1.0 Apr. 2005 2. Product specifications 2.2.3 PCL Printer Function (bizhub 161f only) Memory capacity 32MB (on board for image processing). 16MB (on board for file system, input buffer). 64MB/ 128MB (optional, standard DIMM for file system. PC133 is recommended) Interfaces IEEE 1284 (Parallel), USB Revision 1.1 (except for Windows NT)

  • Page 43: Fax Function

    2. Product specifications Field Service Ver. 1.0 Apr. 2005 2.2.4 FAX Function General Compatibility Super G3/ G3/ ECM (Error correction mode) Scanning Resolution STD: CD 8 lines/mm x FD 3.85 lines/mm Fine: CD 8 lines/mm x FD 7.7 lines/mm Super Fine: CD 8 lines/mm x FD 15.4 lines/mm Line PSTN/ PBX Data Transmission Rate...
  • Page 44 Field Service Ver. 1.0 Apr. 2005 2. Product specifications Other Features Automatic paper selection, Backup of memory, Confirmation of communication result, Daylight saving time, Date/Time setting, Display of destination station, Footer, Header, Package reception printing, Pause insert, Quick memory printing, Remote monitor, RX print cancel, RX printing mode (100 %reception/ Reception print mode/ Cut mode), Separate print, Smoothing, Speaker, Time zone, Tone signal transmission, TX cancel, RX cancel...

  • Page 45: Blank Page

    2. Product specifications Field Service Ver. 1.0 Apr. 2005 Blank page Confidential – for internal use only, do not distribute...

  • Page 46: Maintenance

    Field Service Ver. 1.0 Apr. 2005 3. Periodical check Maintenance Periodical check Maintenance Items 3.1.1 Parts to be Replaced by Users (CRU) Class Parts to be replaced Cycle Clean Replace Descriptions ● Toner cartridge 4,300 Processing ● sections Drum Cartridge 16,000 *1: Average number of print during intermittent printing (2 pages/job) 3.1.2...

  • Page 47: Maintenance Parts

    3. Periodical check Field Service Ver. 1.0 Apr. 2005 Maintenance Parts • To ensure that the machine produces good copies and to extend its service life, it is rec- ommended that the maintenance jobs described in this schedule be carried out as instructed.

  • Page 48: Maintenance Procedure (Periodical Check Parts)

    Field Service Ver. 1.0 Apr. 2005 3. Periodical check Maintenance procedure (Periodical check parts) 3.4.1 Remove the Imaging Cartridge 1. Lift up the Exit Tray and remove it. 2. Open the Front Door. 4980E009AA 3. Remove the Imaging Cartridge. NOTE •...

  • Page 49: Replacement Of The Image Transfer Roller

    3. Periodical check Field Service Ver. 1.0 Apr. 2005 3.4.3 Replacement of the Image Transfer Roller 1. Remove the Imaging Cartridge. 2. Place the levers of the Bearings (white) on the right and left ends of the Image Transfer Roller toward this side and remove the Image Transfer Roller from the Image Transfer Roller holder.

  • Page 50: Replacing The Unit

    Field Service Ver. 1.0 Apr. 2005 3. Periodical check Replacing the Unit 3.5.1 Replacement of the Toner Cartridge A. Removal Procedure 1. Remove the Imaging Cartridge. 2. Pull the lever of the Toner Cartridge in the direction shown in the illustra- tion and disconnect the Toner Car- tridge from the Drum Cartridge.

  • Page 51: Replacement Of The Drum Cartridge

    3. Periodical check Field Service Ver. 1.0 Apr. 2005 4. Install the Imaging Cartridge in the printer. NOTE • Insert the Imaging Cartridge along the guide provided on the printer side. Ensure that the Imaging Car- tridge is not slid obliquely. 5.

  • Page 52: Replacement Of The Fusing Unit

    1. Remove the Rear Cover. ☞ 32 2. Remove the NIC Board. (only when the option NC-501 is mounted) ☞ 34 3. Remove the NCU Board. (bizhub 160f/161f only) ☞ 34 4. Remove the PCL Board. (bizhub 161/161f only) ☞ 35 5.
  • Page 53 3. Periodical check Field Service Ver. 1.0 Apr. 2005 8. Remove the Upper Left Cover. 9. Remove the two screws, and then remove the Upper Right Cover and Protective Metal Bracket. NOTE • The Protective Metal Bracket is tightened together with the Upper Right Cover.

  • Page 54: Service Tool

    Field Service Ver. 1.0 Apr. 2005 4. Service tool Service tool CE Tool List • There is not use for the CE tool. Copy materials Parts name Replacing period *1 Toner Cartridge 4,300 copies Drum Cartridge 16,000 copies *1: Life value that can be achieved with a probability of 90% even with product-to-product variations and fluctuating operating environmental conditions taken into consideration, when the T/C is used under the conditions of B/W ratio 6%.

  • Page 55: Firmware Upgrade

    5. Firmware upgrade Field Service Ver. 1.0 Apr. 2005 Firmware upgrade Preparations for Firmware rewriting NOTE • The TWAIN driver must already be installed on the host computer to be used for updating the firmware. • If the printer driver or TWAIN driver is not installed, follow the procedure described below to install the driver.

  • Page 56: Procedure For Upgrading The Firmware (Engine Firmware/ Copier Firmware/ Fax Firmware/ Pcl Firmware)

    5. Display the “System Properties” dialog box (“Properties” for “My Computer”), click the “Hardware” tab, click the [Device Manager] button, select “Imaging devices”, and then check that “KONICA MINOLTA 160 scanner” has been added. 4980f2e001aa 4980D045AA 6. Double-click “Update” file in the “Update Software” folder.
  • Page 57 5. Firmware upgrade Field Service Ver. 1.0 Apr. 2005 7. Click the [Browse] button, and then select “Update” file, which was copied onto drive C in step 3. NOTE • The software identifies the type of firmware. Select the Update” file of the engine firmware, Copier firmware, FAX firmware, or PCL firmware and click the “Browse”...

  • Page 58: Procedure For Upgrading The Fax Firmware (Upgrading Procedure Using Telephone Line From Fax Machine To Fax Machine)

    Field Service Ver. 1.0 Apr. 2005 5. Firmware upgrade 5.2.3 Procedure for Upgrading the FAX Firmware (Upgrading Procedure Using Telephone Line from FAX Machine to FAX Machine) NOTE • The firmware transmitter fax machine must be loaded with the latest version of the firmware.

  • Page 59: Remedy For A Failed Updating Of The Firmware

    5. Firmware upgrade Field Service Ver. 1.0 Apr. 2005 Remedy for a Failed Updating of the Firmware 1. Turn off the printer. 2. Remove the USB cable connecting the printer to the host computer. 3. Remove the Rear Cover. ☞ 32 4.
  • Page 60 Field Service Ver. 1.0 Apr. 2005 5. Firmware upgrade 7. Use a USB cable to connect the printer to the host computer. 8. Start up the host computer. 9. Turn on the printer. The following message appears in the display. 4980D053AA 10.

  • Page 61: Remedy For A Failed Updating Of The Firmware For Pcl (Bizhub 161, Bizhub 161F Only)

    5. Firmware upgrade Field Service Ver. 1.0 Apr. 2005 Remedy for a Failed Updating of the Firmware for PCL (bizhub 161, bizhub 161f only) When Failed Updating of the PCL6 Firmware (such as updating the Firmware turned the power off, couldn’t upgrade the Firmware during the correct method, or if any extraordinary condition happened during upgrading PCL6 firmware), you can use the method step by step as following: 1.
  • Page 62 Field Service Ver. 1.0 Apr. 2005 5. Firmware upgrade 11. Press the following keys in this order to enter the Service mode. Stop → 0 → 0 → Stop → 0 → 1 12. Check the PCL firmware version that in the service mode. →...

  • Page 63: Other

    6. Other Field Service Ver. 1.0 Apr. 2005 Other Disassembly/Adjustment prohibited items A. Paint-locked Screws NOTE • Paint-locked screws show that the assembly or unit secured can only be adjusted or set at the factory and should not be adjusted, set, or removed in the field. B.

  • Page 64: Disassembly/Assembly List (Other Parts)

    Rear Cover ☞ Board and etc. PWB-NIC Network Interface Card Board * NC-501 Option for bizhub 161/160f/161f ☞ PWB-NCU NCU Board * bizhub 160f/161f only ☞ PWB-PCL PCL Board * bizhub 161/161f only ☞ PWB-P Controller/Mechanical Control Board ☞ PWB-O Control Panel ☞...

  • Page 65: Disassembly/Assembly Procedure

    6. Other Field Service Ver. 1.0 Apr. 2005 Disassembly/Assembly procedure 6.3.1 Identification of Exterior Parts and Removal Procedures for Them C4980o003AC C4980o057AB Name Removal Procedure Open the Original Cover → Pull it straight up. Original Cover Exit tray While pressing out one side, remove the Exit tray. Open the Front Door.

  • Page 66: Removal Of Circuit Boards And Other Electrical Components

    Field Service Ver. 1.0 Apr. 2005 6. Other 6.3.2 Removal of Circuit Boards and Other Electrical Components NOTE • When removing a circuit board or other electric component, refer to the precau- tions for handling PWBs and follow the corresponding removal procedures. •...

  • Page 67: Nic Board (Option For Bizhub 161/160F/161F)

    NIC Board. 4980U039AD 3. Remove three screws. 4. Remove the NIC Board. 4980U039AE 6.3.4 NCU Board (bizhub 160f/161f only) 1. Remove the Rear Cover. 2. Disconnect all connectors from the NCU Board. 4980D517AA 3. Remove three screws. 4. Remove the NCU Board.

  • Page 68: Pcl Board (Bizhub 161/161F Only)

    1. Remove the Rear Cover. ☞ 32 2. Remove the NIC Board. (only when the option NC-501 is mounted) ☞ 34 3. Remove the NCU Board. (bizhub 160f/161f only) ☞ 34 4. Remove the PCL Board. (bizhub 161/161f only) ☞ 35 5.

  • Page 69: Control Panel

    6. Other Field Service Ver. 1.0 Apr. 2005 A. Moving the Parameter Chip NOTE • After the Controller/Mechanical Control Board (PWB-P) is replaced, be sure to move the Parameter Chip form the old Controller/Mechanical Control Board to the new one. Remove the Parameter Chip (U39) from the old Controller/Mechanical Control Board, and then attach it to the new Controller/Mechanical Control Board.

  • Page 70: Interface Board

    6. Other 6.3.8 Interface Board 1. Remove the Rear Cover. ☞ 32 2. Remove the NCU Board. (bizhub 160f/161f only) ☞ 34 3. Remove the PCL Board. (bizhub 161/161f only) ☞ 35 4. Unplug the three connectors on the Controller/Mechanical Control Board.

  • Page 71: Plate Nic Board (Option For Bizhub 161/160F/161F)

    6. Other Field Service Ver. 1.0 Apr. 2005 12. Remove the seven screws. 13. Remove the Interface Board. 4980D066AA 6.3.9 Plate NIC Board (Option for bizhub 161/160f/161f) 1. Remove the Rear Cover. ☞ 32 2. Remove the NIC Board. (only when the option NC-501 is mounted) ☞...

  • Page 72: Power Unit

    3. Remove the Rear Cover. ☞ 32 4. Remove the NIC Board. (only when the option NC-501 is mounted) ☞ 34 5. Remove the NCU Board. (bizhub 160f/161f only) ☞ 34 6. Remove the PCL Board. (bizhub 161/161f only) ☞ 35 7.
  • Page 73 10. Unplug all connector on the Control- ler/Mechanical Control Board. NOTE • The two connectors marked with “*” in the illustration are provided for bizhub 160f/161f only. 4980D003AC 11. Remove the three screws. 12. Remove the Circuit Board and Metal Bracket.
  • Page 74 Field Service Ver. 1.0 Apr. 2005 6. Other 18. Remove the two screws. 19. Unhook the tab, and then remove the Left Rear Frame. 4980D010AC 20. Remove the Upper Left Cover. 21. Remove the two screws. 22. Remove the Upper Right Cover and Protective Metal Bracket.

  • Page 75: High Voltage Unit

    6. Other Field Service Ver. 1.0 Apr. 2005 32. Remove four screws. 33. Remove the Power Unit. 4136D002AB 6.3.11 High Voltage Unit 1. Remove the Power Unit Assy. ☞ 39 2. Remove one screw. 3. Remove the High Voltage Unit. 4136D003AB 6.3.12 IR Unit...

  • Page 76: Ph Unit

    Field Service Ver. 1.0 Apr. 2005 6. Other 7. Remove the two screws. 8. Unhook the two tabs, and then remove the IR Unit. 4980D008AB 6.3.13 PH Unit NOTE • NEVER attempt to replace the PH Unit with power being supplied to the printer. Doing that could lead to exposure to the laser beam, resulting in blindness •...

  • Page 77: Original Cover Set Sensor

    6. Other Field Service Ver. 1.0 Apr. 2005 8. Remove three screws. 9. Remove the PH Unit. NOTE • When reinstalling the PH Unit, tighten the screws in the numerical order shown in the illustration. 4136D008AC Precautions for Removal/Reinstallation of the PH Unit •...

  • Page 78: Scanner Motor

    Field Service Ver. 1.0 Apr. 2005 6. Other 6.3.16 Scanner Motor 1. Remove the Original Cover. 2. Remove the Upper Cover Assy. (Original Glass). ☞ 32 3. Remove the Left Cover. ☞ 32 4. Unplug one connector from the Scanner Motor. 4980D007AA 5.

  • Page 79: Belt

    6. Other Field Service Ver. 1.0 Apr. 2005 5. Unplug the Flat Cable. 4980D021AA 6. Remove the Belt and shaft. 7. Remove the Scanner Assy. 4980D022AA 6.3.18 Belt 1. Remove the Original Cover. 2. Remove the Upper Cover Assy. (Original Glass). ☞...

  • Page 80: Paper Empty Sensors

    Field Service Ver. 1.0 Apr. 2005 6. Other 6.3.20 Paper Empty Sensors 1. Remove the Imaging Cartridge. 2. Remove the Front Door. NOTE • The Imaging Cartridge is the Drum Cartridge, to which the Toner Cartridge is mounted. 3. Remove the Left and Right Covers. ☞...

  • Page 81: Paper Take-Up Solenoid

    6. Other Field Service Ver. 1.0 Apr. 2005 8. Remove the Multiple Bypass Tray Paper Empty Sensor. 4980D029AB 9. Remove the Toner Empty detection sensor. 4980D030AA 6.3.21 Paper Take-Up Solenoid 1. Remove the Left Cover. ☞ 32 2. Disconnect one connector of the Paper Take-Up Solenoid.

  • Page 82: Paper Take-Up Clutch Gear

    Field Service Ver. 1.0 Apr. 2005 6. Other Precautions for Installation of the Paper Take-Up Solenoid 1. Mount the Paper Take-Up Solenoid and tighten one screw. 2. Turn the gear in the direction of the arrow shown below so that the flapper of the Paper Take-Up Solenoid catches the stopper of the gear.

  • Page 83: Torque Limiter

    6. Other Field Service Ver. 1.0 Apr. 2005 12. Disconnect one connector of the Paper Take-Up Solenoid. 13. Remove two screws. 14. Remove the Left Frame. 4136D017AC 15. Remove one screw. 16. Remove the Paper Take-Up Sole- noid. 4136D018AA 17. Unhook two tabs and remove the Paper Take-Up Clutch Gear.
  • Page 84 Field Service Ver. 1.0 Apr. 2005 6. Other Precautions for Installation of the Torque Limiter Coupling Gear has five dent for adjustment the Take-Up Roller position. When Torque Limiter is replaced, adjust the set position of the Coupling Gear so that the Take-Up Roller becomes level.

  • Page 85: Option Counter

    6. Other Field Service Ver. 1.0 Apr. 2005 Option Counter 6.4.1 Removal of the Mechanical Counter (Option for bizhub 160/161/160f/161f) 1. Remove the Right Cover. ☞ 32 2. Remove the Rear Cover. ☞ 32 3. Remove the PCL Board. (bizhub 161/161f only) ☞...

  • Page 86: Adjustment/Setting

    Field Service Ver. 1.0 Apr. 2005 7. How to use the adjustment section Adjustment/Setting How to use the adjustment section • “Adjustment/Setting” contains detailed information on the adjustment items and proce- dures for this machine. • Throughout this “Adjustment/Setting,” the default settings are indicated by “ ”. A.

  • Page 87: Status Mode

    • Results of 60 past faxes sent and received and counter information are displayed on the LCD, and various reports are printed. (bizhub 160f/161f only) • The reports and the lists are printed. (bizhub 160f/161f only) Status Mode function tree...

  • Page 88: Status Mode Setting Procedure

    Field Service Ver. 1.0 Apr. 2005 8. Status Mode Status Mode setting procedure 8.2.1 Procedure 1. Press the Status key. 2. The first Status screen appears. 8.2.2 Exiting procedure • Press the Panel Reset key. 8.2.3 Changing the Status Mode functions 1.

  • Page 89: Total Page

    2. Press the Yes key. 3. Press the ▼ and ▲ keys to check the “TOTAL COUNT”, “TOTAL SCAN”, “TX PAGES” or “RX PAGES” values. * : Available only if the bizhub 160f/161f. 8.2.5 TX/ RX RESULT (bizhub 160f/161f only) Functions •...

  • Page 90: Print Report (Bizhub 161/160F/161F Only)

    • The reception/transmission result reports can be checked on screen. For details on viewing the transmission result, refer to “TX/ RX Result.” ☞ * : Available only if the bizhub 160f/161f. ** : Available only if the bizhub 161/160f/161f. Confidential – for internal use only, do not distribute...
  • Page 91 8. Status Mode Field Service Ver. 1.0 Apr. 2005 • TX result report (example) TX RESULT REPORT NAME:ABC 123 TEL:1234567 DATE:Dec.01.2003 15:12 SESSION FUNCTION No. DESTINATION STATION DATE TIME PAGE DURATION MODE RESULT AAA NEWYORK 0001 JAN.23 17:43 00h00min00s 012345678 •...
  • Page 92 Field Service Ver. 1.0 Apr. 2005 8. Status Mode • Memory image print (example) MEMORY IMAGE MEMORY IMAGE PRINT NAME:ABC 123 TEL:1234567 DATE:Dec.01.2003 15:12 SESSION FUNCTION DESTINATION STATION DATE TIME PAGE 0077 DELLY OFFICE JAN.26 16:03 • One-touch list (example) ONE TOUCH LIST NAME:ABC 123 TEL:1234567...
  • Page 93 8. Status Mode Field Service Ver. 1.0 Apr. 2005 • Machine status list (Page1: example) MACHINE STATUS LIST NAME:ABC 123 TEL:1234567 DATE:Dec.01.2004 15:12 ..MACHINE SETTING.. AUTO RESET (min.) ENERGY SAVE MODE (min.) DENSITY (ADF) MODE 1 DENSITY (BOOK) MODE 1 PRINT DENSITY LIGHT DARK...
  • Page 94 Field Service Ver. 1.0 Apr. 2005 8. Status Mode • Machine status list (Page2: example) MACHINE STATUS LIST NAME:ABC 123 TEL:1234567 DATE:Dec.01.2004 15:12 ..COMM SETTING.. TONE/PULSE TONE LINE MONITOR PSTN/PBX PSTN ..REPORTING.. ACTIVITY REPORT RESERVATION REPORT TX RESULT REPORT RX RESULT REPORT ..INITIAL USER DATA..
  • Page 95 8. Status Mode Field Service Ver. 1.0 Apr. 2005 • Configuration page (example: bizhub 160f) KONICA MINOLTA 160f Printer Configuration Page Printer Information Printer F/W : 100 Maser F/W : 100 Total Count : 000000 Size Count : 000000 Printer Configuration...
  • Page 96 IP Address : 000.000.000.000 Subnetmask : 000.000.000.000 Gateway : 000.000.000.000 IPP: HTTP: //000.000.000.000/ipp.cgi DHCP Server : 000.000.000.000 IP Mode : DHCP • PCL font list (example: bizhub 161f) KONICA MINOLTA bizhub 161f PCL Font List Font Symbol Fix/ Pitch Point Stroke Name or Print Sample &...

  • Page 97: Utility Mode (Bizhub 160/Bizhub 161)

    9. Utility Mode (bizhub 160/bizhub 161) Field Service Ver. 1.0 Apr. 2005 Utility Mode (bizhub 160/bizhub 161) • This mode is used to set various machine functions. Utility Mode function tree 1:AUTO PANEL RESET 2:ENERGY SAVE MODE 3:DENSITY(ADF) 4:DENSITY(BOOK) MACHINE SETTING 5:PRINT DENSITY ☞...

  • Page 98: Utility Mode Setting Procedure

    Field Service Ver. 1.0 Apr. 2005 9. Utility Mode (bizhub 160/bizhub 161) Utility Mode setting procedure 9.2.1 Procedure 1. Press the Utility key. 2. The first Utility Mode screen appears. 9.2.2 Exiting procedure • Press the Panel Reset key. 9.2.3 Changing the settings for Utility Mode functions 1.

  • Page 99: Machine Setting

    9. Utility Mode (bizhub 160/bizhub 161) Field Service Ver. 1.0 Apr. 2005 9.2.4 MACHINE SETTING • Various settings for the machine’s operating environment can be specified. A. AUTO PANEL RESET Functions / Use • To specify the time until the auto panel reset operation is performed after a copy cycle has been completed or after the last key operation.

  • Page 100: Paper Source Setup

    Field Service Ver. 1.0 Apr. 2005 9. Utility Mode (bizhub 160/bizhub 161) G. LANGUAGE Functions / Use • To specify the language of screens. Setting/Procedure • The default setting is “ENGLISH.” • The language settings are divided into Type 1 and Type 2. •...

  • Page 101: User Management

    9. Utility Mode (bizhub 160/bizhub 161) Field Service Ver. 1.0 Apr. 2005 9.2.6 USER MANAGEMENT • Various functions for use of the machine can be set. A. CHANGE DC? Functions / Use • To clear the I/C COUNTER value. Setting/Procedure NOTE •...

  • Page 102: Network Setting

    Field Service Ver. 1.0 Apr. 2005 9. Utility Mode (bizhub 160/bizhub 161) F. RESOLUTION Functions / Use • To specify the scanning resolution. Setting/Procedure • The default setting is “600×300.” “600×300” 600×600 9.2.8 NETWORK SETTING • Depending on the network environment in which the machine is located, there may be some restrictions on the network functions that the machine can use.
  • Page 103 9. Utility Mode (bizhub 160/bizhub 161) Field Service Ver. 1.0 Apr. 2005 C. GATEWAY Functions / Use • This function is used to specify the default gateway (IP address) of a router on the network. NOTE • Available only if the NIC NC-501 is installed. •...

  • Page 104: Utility Mode (Bizhub 160F/Bizhub 161F)

    Field Service Ver. 1.0 Apr. 2005 10. Utility Mode (bizhub 160f/bizhub 161f) 10. Utility Mode (bizhub 160f/bizhub 161f) • This mode is used to set various machine functions. 10.1 Utility Mode function tree 1: AUTO PANEL RESET 2: ENERGY SAVE MODE...
  • Page 105 10. Utility Mode (bizhub 160f/bizhub 161f) Field Service Ver. 1.0 Apr. 2005 1: MEMORY RX MODE 2: NO. of RINGS 3: REDUCTION RX 4: RX PRINT 5: RX MODE RX OPERATION ☞ 85 6: FORWARD 7: FOOTER 8: SELECT TRAY...
  • Page 106 Field Service Ver. 1.0 Apr. 2005 10. Utility Mode (bizhub 160f/bizhub 161f) 1: POP3 SERVER** 2: POP3 PORT NO.** 3: POP3 TIMEOUT** 4: POP3 ACCOUNT** E-MAIL SETTING 2** 5: POP3 PASSWORD** ☞ 97 6: AUTO RECEPTION** 7: REPLAY ADDRESS** UTILITY MODE...

  • Page 107: Utility Mode Setting Procedure

    10. Utility Mode (bizhub 160f/bizhub 161f) Field Service Ver. 1.0 Apr. 2005 10.2 Utility Mode setting procedure 10.2.1 Procedure 1. Press the Utility key. 2. The first Utility mode screen appears. 10.2.2 Exiting procedure • Press the Panel Reset key.

  • Page 108: Machine Setting

    Field Service Ver. 1.0 Apr. 2005 10. Utility Mode (bizhub 160f/bizhub 161f) 10.2.4 MACHINE SETTING • Various settings for the machine’s operating environment can be specified. A. AUTO PANEL RESET Functions / Use • To specify the time until the auto panel reset operation is performed after a copy cycle has been completed or after the last key operation.
  • Page 109 10. Utility Mode (bizhub 160f/bizhub 161f) Field Service Ver. 1.0 Apr. 2005 G. LANGUAGE Functions / Use • To specify the language of screens. Setting/Procedure • The default setting is “ENGLISH.” • The language settings are divided into Type 1 and Type 2.

  • Page 110: Paper Source Setup

    Field Service Ver. 1.0 Apr. 2005 10. Utility Mode (bizhub 160f/bizhub 161f) 10.2.5 PAPER SOURCE SETUP • Various settings for the paper tray can be specified. A. TRAY1 PAPER Functions / Use • To specify the type and size of paper loaded into Tray1.

  • Page 111: Admin. Management

    10. Utility Mode (bizhub 160f/bizhub 161f) Field Service Ver. 1.0 Apr. 2005 10.2.7 ADMIN. MANAGEMENT • Various functions for controlling the use of the machine can be set. • In order to set an “ADMIN. MANAGEMENT” function, the administrator number (ADMIN.
  • Page 112 Field Service Ver. 1.0 Apr. 2005 10. Utility Mode (bizhub 160f/bizhub 161f) NOTE Precautions for Changing the Setting of ADMIN. MANAGEMENT/REMOTE MONITOR If the user machine setting has been changed from “LIMITED” to “FULL” or vice versa while RSD (Remote Setup Diagnostic) communication is established, perform the following operations: •...

  • Page 113: Copy Setting

    10. Utility Mode (bizhub 160f/bizhub 161f) Field Service Ver. 1.0 Apr. 2005 10.2.8 COPY SETTING • The default settings for each copy function can be specified. A. PAPER PRIORITY Functions / Use • To specify the paper tray that is given priority.

  • Page 114: Fax Registration

    Field Service Ver. 1.0 Apr. 2005 10. Utility Mode (bizhub 160f/bizhub 161f) 10.2.9 FAX REGISTRATION • From the “FAX REGISTRATION” menu, various settings can be specified in order to take advantage of this machine’s many fax functions. A. ONE-TOUCH DIAL Functions / Use •...
  • Page 115 10. Utility Mode (bizhub 160f/bizhub 161f) Field Service Ver. 1.0 Apr. 2005 D. PROGRAM DIAL Functions / Use • This function can be used to program one-touch dial keys (No. 12 to 15) with fax numbers and a transmission/reception function (such as timer transmission or polling reception), allowing that function to be carried out by pressing just the corresponding one-touch dial key.

  • Page 116: Tx Operation

    Field Service Ver. 1.0 Apr. 2005 10. Utility Mode (bizhub 160f/bizhub 161f) 10.2.10 TX OPERATION • From the “TX OPERATION” menu, various functions for sending faxes can be set A. SCAN CONTRAST Functions / Use • This function can be used to set the default scanning contrast level to one of five settings between “LIGHT”...
  • Page 117 10. Utility Mode (bizhub 160f/bizhub 161f) Field Service Ver. 1.0 Apr. 2005 D. HEADER Functions / Use • This function can be used to specify mailbox IDs in order to receive faxes with mailbox reception only if the mailbox ID sent by the caller matches the mailbox ID set on this machine.

  • Page 118: Rx Operation

    Field Service Ver. 1.0 Apr. 2005 10. Utility Mode (bizhub 160f/bizhub 161f) 10.2.11 RX OPERATION • From the RX OPERATION menu, various functions for receiving faxes can be set. A. MEMORY RX MODE Functions / Use • This function can be used to set whether to allow (“ON”) memory reception or not (“OFF”).
  • Page 119 10. Utility Mode (bizhub 160f/bizhub 161f) Field Service Ver. 1.0 Apr. 2005 C. REDUCTION RX Functions / Use • This function can be used to set whether documents longer than the paper are printed reduced (“ON”), split (“OFF”), or discarded (“CUT”). However, when sending a document more than 24 mm (1 in.) longer than the paper, “CUT”...
  • Page 120 Field Service Ver. 1.0 Apr. 2005 10. Utility Mode (bizhub 160f/bizhub 161f) (2) 100 % RX mode • All receiving data is divided into 2 pages or more, and is printed. Recording Length of Footer Printing paper size received image...
  • Page 121 10. Utility Mode (bizhub 160f/bizhub 161f) Field Service Ver. 1.0 Apr. 2005 (3) Cut mode • The data that is larger than 1-page record area is cut and not recorded (to 18 mm). Recording Length of Footer Printing paper size...
  • Page 122 Field Service Ver. 1.0 Apr. 2005 10. Utility Mode (bizhub 160f/bizhub 161f) D. RX PRINT Functions / Use • This function can be used to set whether the fax is only printed after all docu- ment pages have been received (“MEMORY RX”) or printing begins as soon as the first page of the document is received (“PRINT RX”).
  • Page 123 10. Utility Mode (bizhub 160f/bizhub 161f) Field Service Ver. 1.0 Apr. 2005 G. FOOTER Functions / Use • This function can be used to set whether or not the reception information (RX data and time, RX management number, RX page number, Transmitter’s ID) is printed at the bottom of each received document.

  • Page 124: Comm. Setting

    Field Service Ver. 1.0 Apr. 2005 10. Utility Mode (bizhub 160f/bizhub 161f) CLOSED NETWORK Functions / Use • This function can be used to set whether or not the fax is received if the sender's fax number does not match the fax number programmed in this machine's one- touch dial keys.

  • Page 125: Reporting

    10. Utility Mode (bizhub 160f/bizhub 161f) Field Service Ver. 1.0 Apr. 2005 C. PSTN/ PBX Functions / Use • This function can be used to set whether the connected telephone wiring is a public switched telephone network (PSTN) or a private branch exchange (PBX).

  • Page 126: Initial User Data

    Field Service Ver. 1.0 Apr. 2005 10. Utility Mode (bizhub 160f/bizhub 161f) 10.2.14 INITIAL USER DATA • Various settings for the machine’s user data can be specified. A. DATE & TIME Setting value Description Hour 00 to 23 Minute 00 to 59...

  • Page 127: Network Setting

    10. Utility Mode (bizhub 160f/bizhub 161f) Field Service Ver. 1.0 Apr. 2005 10.2.15 NETWORK SETTING • Depending on the network environment in which the machine is located, there may be some restrictions on the network functions that the machine can use. Make the network settings to suit the functions and environment required for customer’s location.
  • Page 128 Field Service Ver. 1.0 Apr. 2005 10. Utility Mode (bizhub 160f/bizhub 161f) C. GATEWAY Functions / Use • This function is used to specify the default gateway (IP address) of a router on the network. NOTE • Available only if the NIC NC-501 is installed.

  • Page 129: E-Mail Setting 1

    10. Utility Mode (bizhub 160f/bizhub 161f) Field Service Ver. 1.0 Apr. 2005 10.2.16 E-MAIL SETTING 1 • Available only if the Internet Fax & Network Scan Kit SU-502 is installed. • Depending on the network environment in which the machine is located, there may be some restrictions on the network functions that the machine can use.

  • Page 130: E-Mail Setting 2

    Field Service Ver. 1.0 Apr. 2005 10. Utility Mode (bizhub 160f/bizhub 161f) F. TEXT INSERT Functions / Use • This function is used to specify whether or not to insert text explaining that an image has been attached to an e-mail message, when sending scan data as an E-mail attachment.
  • Page 131 10. Utility Mode (bizhub 160f/bizhub 161f) Field Service Ver. 1.0 Apr. 2005 C. POP3 TIMEOUT Functions / Use • This function is used to specify the length of time (in seconds) before the con- nection to the POP3 server times out. (30 to 300 seconds) Setting/Procedure •...

  • Page 132: Scan Setting

    Field Service Ver. 1.0 Apr. 2005 10. Utility Mode (bizhub 160f/bizhub 161f) 10.2.18 SCAN SETTING • Available only if the Internet Fax & Network Scan Kit SU-502 is installed. • The scan settings can be specified from the control panel or using the administrator mode of Page Scope Web Connection.

  • Page 133: Adjustment Item List

    11. Adjustment item list Field Service Ver. 1.0 Apr. 2005 11. Adjustment item list Replacement Part/Service Job Adjustment/Setting Items Re-entry of Service Choice set- tings Service Choice Edge Erase (Leading, Trailing, Vertical) PRN Main Regist PRN Sub Regist CCD Main Zoom CCD Sub Zoom Adjust CCD Main Regist...

  • Page 134: Service Mode (Bizhub 160/Bizhub 161)

    Field Service Ver. 1.0 Apr. 2005 12. Service Mode (bizhub 160/bizhub 161) 12. Service Mode (bizhub 160/bizhub 161) • This mode is used to check, specify, adjust and register service functions. 12.1 Service Mode function tree SHIPMENT DESTINATION LEADING EDGE ERASE TRAILING EDGE ERASE VERTICAL EDGE ERASE 1.
  • Page 135 12. Service Mode (bizhub 160/bizhub 161) Field Service Ver. 1.0 Apr. 2005 PAPER FEED TEST PRINT TEST PATTERN ADF FEED TEST 5. FUNCTION COPY ADF GLASS AREA ☞ 118 CCD MOVE TO HOME SCAN TEST REDUCTION 2 REDUCTION 1 9. FIXED ZOOM CHANGE SERVICE MODE EXPANTION 1 ☞...

  • Page 136: Service Mode Setting Procedure

    Field Service Ver. 1.0 Apr. 2005 12. Service Mode (bizhub 160/bizhub 161) 12.2 Service Mode setting procedure NOTE • Be sure to keep the access procedure for the Service mode from any unauthorized persons not involved with service operations. 12.2.1 Procedure 1.

  • Page 137: Service Mode Functions

    12. Service Mode (bizhub 160/bizhub 161) Field Service Ver. 1.0 Apr. 2005 12.3 Service Mode functions 12.3.1 SERVICE’S CHOICE • Various machine service functions can be specified. A. SHIPMENT DESTINATION Functions / Use • To switch the fixed zoom ratios and paper sizes according to the selected mar- keting area.
  • Page 138 Field Service Ver. 1.0 Apr. 2005 12. Service Mode (bizhub 160/bizhub 161) C. TRAILING EDGE ERASE Functions • To change the laser emission timing to adjust the width of the image area that is erased at the trailing edge. • When the PH unit has been replaced •...
  • Page 139 12. Service Mode (bizhub 160/bizhub 161) Field Service Ver. 1.0 Apr. 2005 E. FLS PAPER SIZE Functions • To specify the paper size for foolscap. • When the FLS paper size has been changed • Upon setup Setting/Procedure • The default setting is “330∗210.” 330∗203 “330∗210”...

  • Page 140: Adjust

    Field Service Ver. 1.0 Apr. 2005 12. Service Mode (bizhub 160/bizhub 161) 12.3.2 ADJUST Precautions for making test copies with functions from the “ADJUST” menu • The test pattern should be positioned vertically. • Use paper loaded into Tray1 to make the test copy. TEST PATTERN 1 TEST PATTERN 2 4980S530AA...
  • Page 141 12. Service Mode (bizhub 160/bizhub 161) Field Service Ver. 1.0 Apr. 2005 B. PRN MAIN REGIST Functions • To vary and adjust the print start position in the main scanning direction. • If the image on the copy deviates in the main scan direction •...
  • Page 142 Field Service Ver. 1.0 Apr. 2005 12. Service Mode (bizhub 160/bizhub 161) C. PRN SUB REGIST Functions • To vary and adjust the print start position in the sub-scanning direction. • After the PRN MAIN REGIST adjustment has been performed •...
  • Page 143 12. Service Mode (bizhub 160/bizhub 161) Field Service Ver. 1.0 Apr. 2005 D. CCD MAIN ZOOM Functions • To adjust for variations in the accuracy of IR parts and their mounting accuracy by varying the scanning zoom ratio in the main scanning direction. •...
  • Page 144 Field Service Ver. 1.0 Apr. 2005 12. Service Mode (bizhub 160/bizhub 161) E. CCD SUB ZOOM Functions • To adjust for variations in the accuracy of IR parts and their mounting accuracy by varying the scanning zoom ratio in the sub-scanning direction. •...
  • Page 145 12. Service Mode (bizhub 160/bizhub 161) Field Service Ver. 1.0 Apr. 2005 F. CCD MAIN REGIST Functions • To adjust for variations in the accuracy of IR parts and their mounting accuracy by varying the scanning start position in the main scanning direction. •...
  • Page 146 Field Service Ver. 1.0 Apr. 2005 12. Service Mode (bizhub 160/bizhub 161) G. CCD SUB REGIST Functions • To adjust for variations in the accuracy of IR parts and their mounting accuracy by varying the scanning start position in the sub-scanning direction. •...
  • Page 147 12. Service Mode (bizhub 160/bizhub 161) Field Service Ver. 1.0 Apr. 2005 H. ADF SUB ZOOM ☞ For details, see DF-501 Service Manual. Functions • To adjust for variations in the accuracy of all parts and their mounting accuracy by varying the scanning zoom ratio in the sub-scanning direction when using the Auto- matic Document Feeder.

  • Page 148: Counter

    Field Service Ver. 1.0 Apr. 2005 12. Service Mode (bizhub 160/bizhub 161) 12.3.3 COUNTER • The counter values can be displayed. NOTE The following counters continue counting even while operations are performed in Service Mode. • PM COUNTER • IC COUNTER •...
  • Page 149 12. Service Mode (bizhub 160/bizhub 161) Field Service Ver. 1.0 Apr. 2005 F. PRINTER JAM COUNTER Functions / Use • To display the number of misfeeds that occurred while printing. Setting/Procedure • To clear the counter data, use the functions on the “CLEAR DATA” menu of Ser- vice mode.

  • Page 150: Display

    Field Service Ver. 1.0 Apr. 2005 12. Service Mode (bizhub 160/bizhub 161) 12.3.4 DISPLAY • Various information can be displayed. Function Purpose Setting Details/Precautions MAIN F/W VER. To display the version of the Copier firmware. ENGINE F/W VER. To display the version of the engine firmware. PCL F/W VER.

  • Page 151: Function

    12. Service Mode (bizhub 160/bizhub 161) Field Service Ver. 1.0 Apr. 2005 12.3.5 FUNCTION • The service functions (paper feed test and image printing) can be checked and adjusted. A. PAPER FEED TEST Functions • To check the paper feeding in the paper take-up/transport sections without print- ing on the paper.
  • Page 152 Field Service Ver. 1.0 Apr. 2005 12. Service Mode (bizhub 160/bizhub 161) D. ADF FEED TEST Functions • To check the paper feeding in the paper take-up/transport sections in the Auto- matic Document Feeder. • When a document misfeed occurs Setting/Procedure 1.

  • Page 153: Fixed Zoom Change

    12. Service Mode (bizhub 160/bizhub 161) Field Service Ver. 1.0 Apr. 2005 12.3.6 FIXED ZOOM CHANGE Functions/Use • The fixed zoom ratios can be changed. Setting/Procedure 1. Select the fixed zoom ratio that you wish to change. 2. Use the 10-Key Pad to type in the desired fixed zoom ratio. A.

  • Page 154: Clear Data

    Field Service Ver. 1.0 Apr. 2005 12. Service Mode (bizhub 160/bizhub 161) 12.3.8 CLEAR DATA • Each type of data can be cleared. A. MEMORY CLEAR Functions/Use • To clear the settings for the functions listed at the right and return the functions to their default settings.

  • Page 155: Service Mode (Bizhub 160F/Bizhub 161F)

    13. Service Mode (bizhub 160f/bizhub 161f) Field Service Ver. 1.0 Apr. 2005 13. Service Mode (bizhub 160f/bizhub 161f) • This mode is used to check, specify, adjust and register service functions. 13.1 Service Mode function tree MARKETTING AREA SHIPMENT DESTINATION...
  • Page 156 Field Service Ver. 1.0 Apr. 2005 13. Service Mode (bizhub 160f/bizhub 161f) TOTAL COUNTER PM COUNTER I/C COUNTER APPLICATION COUNTER 3. COUNTER SCAN COUNTER ☞ 142 PRINTER JAM COUNTER ADF JAM COUNTER TROUBLE COUNTER MAIN F/W VER. ENGINE F/W VER.
  • Page 157 13. Service Mode (bizhub 160f/bizhub 161f) Field Service Ver. 1.0 Apr. 2005 SERVICE DATA LIST ERROR CODE LIST 7. REPORT ☞ 148 T.30 PROTOCOL LIST 8. ADMIN. REGISTRATION ☞ 153 REDUCTION 2 REDUCTION 1 9. FIXED ZOOM CHANGE EXPANTION 1 ☞...

  • Page 158: Service Mode Setting Procedure

    Field Service Ver. 1.0 Apr. 2005 13. Service Mode (bizhub 160f/bizhub 161f) 13.2 Service Mode setting procedure NOTE • Be sure to keep the access procedure for the Service mode from any unauthorized persons not involved with service operations. 13.2.1 Procedure 1.

  • Page 159: Service Mode Functions

    13. Service Mode (bizhub 160f/bizhub 161f) Field Service Ver. 1.0 Apr. 2005 13.3 Service Mode functions 13.3.1 SERVICE’S CHOICE A. MARKETTING AREA • Set the marketing area. • If you change the marketing area, the soft switch (1-64) will change automatically.
  • Page 160 Field Service Ver. 1.0 Apr. 2005 13. Service Mode (bizhub 160f/bizhub 161f) • Using [▲ / ▼] key to select any number from 16 to 48. Marketing area Marketing area GREECE POLAND ISRAEL ROMANIA AUSTRIA RUSSIA GERMANY SINGAPORE FRANCE MALAYSIA...
  • Page 161 13. Service Mode (bizhub 160f/bizhub 161f) Field Service Ver. 1.0 Apr. 2005 C. LEADING EDGE ERASE Functions • To change the laser emission timing to adjust the width of the image area that is erased at the leading edge. • When the PH unit has been replaced •...
  • Page 162 Field Service Ver. 1.0 Apr. 2005 13. Service Mode (bizhub 160f/bizhub 161f) E. VERTICAL EDGE ERASE Functions • To change the laser emission timing to adjust the width of the image area that is erased on both sides (main scan direction).
  • Page 163 13. Service Mode (bizhub 160f/bizhub 161f) Field Service Ver. 1.0 Apr. 2005 TX LEVEL Functions/Use • PSK/FSK signal output level. Setting/Procedure • The default setting is “-9 dBm.” -2 dBm -3 to -8 dBm “-9 dBm” -10 to -16 dBm -17 dBm J.
  • Page 164 Field Service Ver. 1.0 Apr. 2005 13. Service Mode (bizhub 160f/bizhub 161f) P. Toner Empty Report Functions/Use • Select to generate a report to a specific destination when toner empty status occurs in the engine. Setting/Procedure • The default setting is “OFF.”...
  • Page 165 13. Service Mode (bizhub 160f/bizhub 161f) Field Service Ver. 1.0 Apr. 2005 Q. PROTOCOL REPORT Functions/Use • Print communication report. • Choose one from among the following. Setting/Procedure • The default setting is “OFF.” “OFF” : Disable T.30 communication report.
  • Page 166 Field Service Ver. 1.0 Apr. 2005 13. Service Mode (bizhub 160f/bizhub 161f) T. PRE-ROTATION Functions / Use • To select if the pre-rotation operation for the Fusing Roller is performed when the Start key is pressed. Setting/Procedure • The default setting is “ON.”...

  • Page 167: Adjust

    13. Service Mode (bizhub 160f/bizhub 161f) Field Service Ver. 1.0 Apr. 2005 13.3.2 ADJUST Precautions for making test copies with functions from the “ADJUST” menu • The test pattern should be positioned vertically. • Use paper loaded into Tray1 to make the test copy.
  • Page 168 Field Service Ver. 1.0 Apr. 2005 13. Service Mode (bizhub 160f/bizhub 161f) B. PRN MAIN REGIST Functions • To vary and adjust the print start position in the main scanning direction. • If the image on the copy deviates in the main scan direction •...
  • Page 169 13. Service Mode (bizhub 160f/bizhub 161f) Field Service Ver. 1.0 Apr. 2005 C. PRN SUB REGIST Functions • To vary and adjust the print start position in the sub-scanning direction. • After the PRN MAIN REGIST adjustment has been performed •...
  • Page 170 Field Service Ver. 1.0 Apr. 2005 13. Service Mode (bizhub 160f/bizhub 161f) D. CCD MAIN ZOOM Functions • To adjust for variations in the accuracy of IR parts and their mounting accuracy by varying the scanning zoom ratio in the main scanning direction.
  • Page 171 13. Service Mode (bizhub 160f/bizhub 161f) Field Service Ver. 1.0 Apr. 2005 E. CCD SUB ZOOM Functions • To adjust for variations in the accuracy of IR parts and their mounting accuracy by varying the scanning zoom ratio in the sub-scanning direction.
  • Page 172 Field Service Ver. 1.0 Apr. 2005 13. Service Mode (bizhub 160f/bizhub 161f) F. CCD MAIN REGIST Functions • To adjust for variations in the accuracy of IR parts and their mounting accuracy by varying the scanning start position in the main scanning direction.
  • Page 173 13. Service Mode (bizhub 160f/bizhub 161f) Field Service Ver. 1.0 Apr. 2005 G. CCD SUB REGIST Functions • To adjust for variations in the accuracy of IR parts and their mounting accuracy by varying the scanning start position in the sub-scanning direction.
  • Page 174 Field Service Ver. 1.0 Apr. 2005 13. Service Mode (bizhub 160f/bizhub 161f) H. ADF SUB ZOOM ☞ For details, see DF-501 Service Manual. Functions • To adjust for variations in the accuracy of all parts and their mounting accuracy by varying the scanning zoom ratio in the sub-scanning direction when using the Auto- matic Document Feeder.

  • Page 175: Counter

    13. Service Mode (bizhub 160f/bizhub 161f) Field Service Ver. 1.0 Apr. 2005 13.3.3 COUNTER • The counter values can be displayed. A. TOTAL COUNTER Functions / Use • To display the total number of pages used. Setting/Procedure COPY : Number of copies printed PRINT : Number of computer printouts printed •...
  • Page 176 Field Service Ver. 1.0 Apr. 2005 13. Service Mode (bizhub 160f/bizhub 161f) G. ADF JAM COUNTER Functions / Use • To display the number of misfeeds that occurred while using the Automatic Doc- ument Feeder. Setting/Procedure • To clear the counter data, use the functions on the “CLEAR DATA” menu of Ser- vice mode.

  • Page 177: Display

    13. Service Mode (bizhub 160f/bizhub 161f) Field Service Ver. 1.0 Apr. 2005 13.3.4 DISPLAY • Various information can be displayed. Function Purpose Setting Details/Precautions MAIN F/W VER. To display the version of the Copier firmware. ENGINE F/W VER. To display the version of the engine firmware.

  • Page 178: Function

    Field Service Ver. 1.0 Apr. 2005 13. Service Mode (bizhub 160f/bizhub 161f) 13.3.5 FUNCTION • The service functions (paper feed test and image printing) can be checked and adjusted. A. PAPER FEED TEST Functions • To check the paper feeding in the paper take-up/transport sections without print- ing on the paper.
  • Page 179 13. Service Mode (bizhub 160f/bizhub 161f) Field Service Ver. 1.0 Apr. 2005 D. ADF FEED TEST Functions • To check the paper feeding in the paper take-up/transport sections in the Auto- matic Document Feeder. • When a document misfeed occurs Setting/Procedure 1.

  • Page 180: Soft Switch Function

    Field Service Ver. 1.0 Apr. 2005 13. Service Mode (bizhub 160f/bizhub 161f) 13.3.6 Soft Switch Function • Refer to the chapter of soft switch for the explanation of soft switch. ☞ 170 SOFT SWITCH SERVICE MODE #01= 10000000 6.SOFT SWITCH Bit No.

  • Page 181: Report

    13. Service Mode (bizhub 160f/bizhub 161f) Field Service Ver. 1.0 Apr. 2005 13.3.7 REPORT • The following list is selected, and press YES key. • After service mode ends, the list is automatically printed. Indication on LCD SERVICE DATA LIST ERROR CODE LIST T.30 PROTOCOL LIST...
  • Page 182 Field Service Ver. 1.0 Apr. 2005 13. Service Mode (bizhub 160f/bizhub 161f) (1) Service Data List (example) SERVICE DATA LIST (example) SW01 = Hex 01 = 0000 0001 Bit no. = 8 7 6 5 4 3 2 1 NAME:ABC 123 Bit No.8 = 0 Bit No.4 =0...
  • Page 183 13. Service Mode (bizhub 160f/bizhub 161f) Field Service Ver. 1.0 Apr. 2005 SERVICE DATA LIST NAME:ABC 123 TEL:1234567 DATE:Dec.01.2003 15:12 -- ADJUST -- PRINT MAIN REGIST: 77 PRN: SUB REGIST: 100 CCD MAIN ZOOM: 100 CCD: SUB ZOOM: 100 CCD MAIN REGIST: 100...
  • Page 184 Field Service Ver. 1.0 Apr. 2005 13. Service Mode (bizhub 160f/bizhub 161f) B. ERROR CODE LIST • Print out error code as following table. (example) ☞ See Troubleshooting Error Code. ERROR CODE LIST CODE ERROR TIMES CODE ERROR TIMES CODE...

  • Page 185: Protocol List

    13. Service Mode (bizhub 160f/bizhub 161f) Field Service Ver. 1.0 Apr. 2005 13.3.8 T.30 PROTOCOL LIST • Print out T.30 or V8 protocol after communication. 1. SESSION NUMBER 2. FUNCTION NAME 3. DESTINATION NAME/TELEPHONE NUMBER 4. COMMUNICATION DATE & TIME 5.

  • Page 186: Admin. Registration (Administrator Number Registration)

    Field Service Ver. 1.0 Apr. 2005 13. Service Mode (bizhub 160f/bizhub 161f) B. V.34 Communication (example) PROTOCOL MONITOR REPORT NAME: ABC TEL:886 3 4733507 DATE: APR.10’97 12:20 SESSION FUNCTION DESTINATION STATION DATE TIME PAGE DURATION MODE RESULT 0001 DEC.02 15:00...

  • Page 187: Fixed Zoom Change

    13. Service Mode (bizhub 160f/bizhub 161f) Field Service Ver. 1.0 Apr. 2005 13.3.10 FIXED ZOOM CHANGE Functions/Use • The fixed zoom ratios can be changed. Setting/Procedure 1. Select the fixed zoom ratio that you wish to change. 2. Use the 10-Key Pad to type in the desired fixed zoom ratio.
  • Page 188 Field Service Ver. 1.0 Apr. 2005 13. Service Mode (bizhub 160f/bizhub 161f) B. SRAM CLEAR Functions • To clear the settings for the functions listed at the right and return the functions to their default settings. • The following items are cleared (initialization).
  • Page 189 13. Service Mode (bizhub 160f/bizhub 161f) Field Service Ver. 1.0 Apr. 2005 MODE Initialized Items Default Report/ List ☞ UTILITY E-MAIL SETTING 1 SENDER NAME None MACHINE STATUS LIST MODE E-MAIL ADDRESS None SMTP SERVER None SMTP TIMEOUT TEXT INSERT...
  • Page 190 Field Service Ver. 1.0 Apr. 2005 13. Service Mode (bizhub 160f/bizhub 161f) C. MEMORY CLEAR Functions • To clear the settings for the functions listed at the right and return the functions to their default settings. • The following items are cleared (initialization).
  • Page 191 13. Service Mode (bizhub 160f/bizhub 161f) Field Service Ver. 1.0 Apr. 2005 MODE Initialized Items Default Report/ List ☞ UTILITY REPORT ACTIVITY REPORT MACHINE STATUS LIST MODE RESERV. REPORT TX RESULT REPORT RX RESULT REPORT ☞ INIRTIAL USER DATE & TIME...
  • Page 192 Field Service Ver. 1.0 Apr. 2005 13. Service Mode (bizhub 160f/bizhub 161f) D. TOTAL CLEAR Functions/Use • The following counter are cleared (initialization). Setting/Procedure • PM counter • I/C counter • Application counter • Scan counter • Printer jam counter •...

  • Page 193: Board Switch

    14. Board Switch Field Service Ver. 1.0 Apr. 2005 14. Board Switch 14.1 Names of control panel parts and their functions 14.1.1 bizhub 160/ bizhub 161 4980S001AA Key Name Function Printer key Press to enter Printer mode. Utility key Press to enter Utility mode. Error lamp The indicator lights up if an error or malfunction occurs.

  • Page 194: Bizhub 160F/ Bizhub 161F

    Press to display each counter value. Sort key Press to select the “Sort” function. 2in1 key Press to select the “2in1” copy function. 14.1.2 bizhub 160f/ bizhub 161f 22 21 14 13 12 C4980o408CB 25 26 27 28 29 30 C4980o407CB...
  • Page 195 14. Board Switch Field Service Ver. 1.0 Apr. 2005 Key Name Function Use to enter the number of copies to be made and any 10-Key Pad other numeric data. Use to enter text such as a name. Press to enter Scan mode. The indicator lights up in green to indicate that the machine is in Scan mode.

  • Page 196: Circuit Board Locations

    Field Service Ver. 1.0 Apr. 2005 14. Board Switch Key Name Function Re-dials the last number called. During dialing, use to generate a pause when transferring Redial/Pause key from an internal to an external line or receiving information services. Use to dial previously programmed fax numbers repre- Speed Dial key sented by 3-digit numbers.

  • Page 197: Bizhub 160

    Field Service Ver. 1.0 Apr. 2005 14.2.2 bizhub 161 PWB-IF PWB-NIC (NC-501, Option) NIC-IF PWB-P (NC-501, Option) 4980D501AA 14.2.3 bizhub 160f PWB-P PWB-IF PWB-NIC (NC-501, Option) PWB-NCU 4980S002AB NIC-IF (NC-501, Option) Confidential – for internal use only, do not distribute...

  • Page 198: Bizhub 161F

    PWB-NCU (NC-501, Option) 14.3 Functions of switches and parts on PWBs 14.3.1 PWB-P (Controller/Mechanical Control Board) PWB-NIC (NU-501,Option) Socket (bizhub 161/160f/161f only) 4980S003AC EM-101 (Option) Socket NCU Socket (bizhub 160f/161f only) Confidential – for internal use only, do not distribute...

  • Page 199: Pwb-If (Interface Board)

    14. Board Switch Field Service Ver. 1.0 Apr. 2005 14.3.2 PWB-IF (Interface Board) IEEE1284 (parallel) port USB port FAX port (Line) (bizhub 160f/161f only) FAX port (TEL) (bizhub 160f/161f only) TCP/ IP port (for NIC) 4980S004AB 14.3.3 NCU (Network Control Unit Board) •...

  • Page 200: Nc-501: Pwb- Nic (Network Interface Card Board)

    Field Service Ver. 1.0 Apr. 2005 14. Board Switch 14.3.5 NC-501: PWB- NIC (Network Interface Card Board) • Option for bizhub 161, bizhub 160f, bizhub 161f 4980S508AA Internet Fax & Network Scan Kit SU-502 (Option: bizhub 161/160f/161f only) Socket 14.3.6 NC-501: NIC-IF (Plate NIC Board) •...

  • Page 201: Adjustment Of Jumper Switches On Ncu Board

    14. Board Switch Field Service Ver. 1.0 Apr. 2005 14.4 Adjustment of jumper switches on NCU board • Make the correct settings of the jumper switches at six places on the NCU Board accord- ing to the applicable marketing area. •...

  • Page 202: Security Mode

    Field Service Ver. 1.0 Apr. 2005 15. Security Mode 15. Security Mode • This mode is used to set various security functions. 15.1 Security Mode function tree SECURITY MACHINE COUNTER 15.2 Security Mode setting procedure NOTE • Be sure to keep the access procedure for the Security mode from any unautho- rized persons not involved with service operations.

  • Page 203: Soft Switch Set (Bizhub 160F/Bizhub 161F Only)

    16. Soft Switch Set (bizhub 160f/bizhub 161f only) Field Service Ver. 1.0 Apr. 2005 16. Soft Switch Set (bizhub 160f/bizhub 161f only) 16.1 Description • This machine is provided with a soft switches used for making various adjustments. The initial values can be changed, defined to comply with the requirements unique to each individual country.

  • Page 204: Default Setting

    Field Service Ver. 1.0 Apr. 2005 16. Soft Switch Set (bizhub 160f/bizhub 161f only) 16.2 Default setting 16.2.1 Country for each Marketing area NOTE • A different country may be applicable depending on the communications stan- dard. • The marketing area settings can be set using the Service’s choice of Service Mode.

  • Page 205: Default Soft Switch Setting For Each Market Area 1

    16. Soft Switch Set (bizhub 160f/bizhub 161f only) Field Service Ver. 1.0 Apr. 2005 16.3 Default soft switch setting for each market area 1 Marketing area Standard U.S.A. West europe Asia Soft (Initial setting) switch No. Bit No. Bit No.
  • Page 206 Field Service Ver. 1.0 Apr. 2005 16. Soft Switch Set (bizhub 160f/bizhub 161f only) Marketing area Standard U.S.A. West europe Asia Soft (Initial setting) switch No. Bit No. Bit No. Bit No. Bit No. 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8...

  • Page 207: Default Soft Switch Setting For Each Market Area 2

    16. Soft Switch Set (bizhub 160f/bizhub 161f only) Field Service Ver. 1.0 Apr. 2005 16.4 Default soft switch setting for each market area 2 Marketing area Austria China Germany Japan Soft switch No. Bit No. Bit No. Bit No. Bit No.
  • Page 208 Field Service Ver. 1.0 Apr. 2005 16. Soft Switch Set (bizhub 160f/bizhub 161f only) Marketing area Austria China Germany Japan Soft switch No. Bit No. Bit No. Bit No. Bit No. 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8...

  • Page 209: Default Soft Switch Setting For Each Market Area 3

    16. Soft Switch Set (bizhub 160f/bizhub 161f only) Field Service Ver. 1.0 Apr. 2005 16.5 Default soft switch setting for each market area 3 Marketing area Korea New Zealand South Africa Taiwan Soft switch No. Bit No. Bit No. Bit No.
  • Page 210 Field Service Ver. 1.0 Apr. 2005 16. Soft Switch Set (bizhub 160f/bizhub 161f only) Marketing area Korea New Zealand South Africa Taiwan Soft switch No. Bit No. Bit No. Bit No. Bit No. 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8...

  • Page 211: Default Soft Switch Setting For Each Market Area 4

    16. Soft Switch Set (bizhub 160f/bizhub 161f only) Field Service Ver. 1.0 Apr. 2005 16.6 Default soft switch setting for each market area 4 Marketing area Marketing area Singapore Singapore Soft Soft switch No. switch No. Bit No. Bit No.

  • Page 212: Soft Switch List

    Field Service Ver. 1.0 Apr. 2005 16. Soft Switch Set (bizhub 160f/bizhub 161f only) 16.7 Soft switch list Switch Bit No. Designation Page No. ☞ # 01 Detect CED or not after Dial V.34 CI signal byte number reserved ☞...
  • Page 213 16. Soft Switch Set (bizhub 160f/bizhub 161f only) Field Service Ver. 1.0 Apr. 2005 Switch Bit No. Designation Page No. ☞ # 12 ECM Mode capability V.34 fall back level for V.34 TX. Send CTC after 4th PPR Send EOR after lowest speed TCF transmission timing after DCS ☞...
  • Page 214 Field Service Ver. 1.0 Apr. 2005 16. Soft Switch Set (bizhub 160f/bizhub 161f only) Switch Bit No. Designation Page No. ☞ # 30 Pause delay time within digit 6/5/4/3/2/1 Signal tone sensitivity after dial for busy tone ☞ # 31 Reserved ☞...
  • Page 215 16. Soft Switch Set (bizhub 160f/bizhub 161f only) Field Service Ver. 1.0 Apr. 2005 Switch Bit No. Designation Page No. ☞ # 46 Delight savings timer RX print Default TX mode Header for FAX TX Print model name ☞ # 47...

  • Page 216: Soft Switch Definition

    Field Service Ver. 1.0 Apr. 2005 16. Soft Switch Set (bizhub 160f/bizhub 161f only) Switch Bit No. Designation Page No. ☞ # 64 Print RX error report on RX side if no FAX signal is detected 10 pps & 20 pps selectable by user 16.8 Soft switch definition...

  • Page 217: Soft Switch: #02

    16. Soft Switch Set (bizhub 160f/bizhub 161f only) Field Service Ver. 1.0 Apr. 2005 16.8.2 SOFT SWITCH: #02 Designation Function Initial Setting Time between phase C RX Insensitivity 70 ms 120 ms 180 ms 60 ms to phase D signal in Bit 8 V.17...

  • Page 218: Soft Switch: #03

    Field Service Ver. 1.0 Apr. 2005 16. Soft Switch Set (bizhub 160f/bizhub 161f only) 16.8.3 SOFT SWITCH: #03 Designation Function Initial Setting Send out NSF frame 1: Yes with station ID 0: No Number of pause 0: No limitation within phone number 1: Max.

  • Page 219: Soft Switch: #04

    16. Soft Switch Set (bizhub 160f/bizhub 161f only) Field Service Ver. 1.0 Apr. 2005 16.8.4 SOFT SWITCH: #04 Designation Function Initial Setting Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Visible alarm 0: No for RTN signal 1: Yes - display message while sending / receiving RTN signal (RTN= Return To Negative).

  • Page 220: Soft Switch: #05

    Field Service Ver. 1.0 Apr. 2005 16. Soft Switch Set (bizhub 160f/bizhub 161f only) 16.8.5 SOFT SWITCH: #05 Designation Function Initial Setting Push button on/off Timing timing (PB) (ms) Bit 8 Bit 7 Relation between dialed No. and No. of...

  • Page 221: Soft Switch: #06

    16. Soft Switch Set (bizhub 160f/bizhub 161f only) Field Service Ver. 1.0 Apr. 2005 16.8.6 SOFT SWITCH: #06 Designation Function Initial Setting Ring on time to Time (ms) ignore ring off time at Bit 8 1st cycle Bit 7 Reserved...

  • Page 222: Soft Switch: #08

    Field Service Ver. 1.0 Apr. 2005 16. Soft Switch Set (bizhub 160f/bizhub 161f only) 16.8.8 SOFT SWITCH: #08 Designation Function Initial Setting Sending RTN signal 0: (Normal, Fine)=(12,24) continue error line level 1: (Normal, Fine)=(6,12) continue error line Detect busy tone...

  • Page 223: Soft Switch: #09

    16. Soft Switch Set (bizhub 160f/bizhub 161f only) Field Service Ver. 1.0 Apr. 2005 16.8.9 SOFT SWITCH: #09 Designation Function Initial Setting Ringer frequency Ringer detection 10 to 75 20 to 20 to 75 10 to 75 frequency 57.5 range (Hz)

  • Page 224: Soft Switch: #10

    Field Service Ver. 1.0 Apr. 2005 16. Soft Switch Set (bizhub 160f/bizhub 161f only) 16.8.10 SOFT SWITCH: #10 Designation Function Initial Setting Print out RTN page 0: Not to Print report 1: Print Out RTN page report after transaction for TX/...

  • Page 225: Soft Switch: #11

    16. Soft Switch Set (bizhub 160f/bizhub 161f only) Field Service Ver. 1.0 Apr. 2005 16.8.11 SOFT SWITCH: #11 Designation Function Initial Setting Reserved Reserved Detect dial tone after 0: No pre-fix number 1: Yes Pulse dial allowed to 0: Yes...

  • Page 226: Soft Switch: #13

    Field Service Ver. 1.0 Apr. 2005 16. Soft Switch Set (bizhub 160f/bizhub 161f only) 16.8.13 SOFT SWITCH: #13 Designation Function Initial Setting MR capability for G3 0: Yes 1: No Delay time between Description (sec) transaction Bit 7 Bit 6 Super fine printing 0: No.

  • Page 227: Soft Switch: #14

    16. Soft Switch Set (bizhub 160f/bizhub 161f only) Field Service Ver. 1.0 Apr. 2005 16.8.14 SOFT SWITCH: #14 Designation Function Initial Setting Reserved Reserved Reserved Reserved Memory size level To 1: Up to 128 KB 0: Based on system configuration...

  • Page 228: Soft Switch: #16

    Field Service Ver. 1.0 Apr. 2005 16. Soft Switch Set (bizhub 160f/bizhub 161f only) 16.8.16 SOFT SWITCH: #16 Designation Function Initial Setting Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Fax communication Coding coding method JBIG...

  • Page 229: Soft Switch: #18

    16. Soft Switch Set (bizhub 160f/bizhub 161f only) Field Service Ver. 1.0 Apr. 2005 16.8.18 SOFT SWITCH: #18 Designation Function Initial Setting Reserved Reserved Reserved Reserved G3 mode training Definition Level1 Level2 Level3 Level4 quality level Bit 6 Bit 5...

  • Page 230: Soft Switch: #19

    Field Service Ver. 1.0 Apr. 2005 16. Soft Switch Set (bizhub 160f/bizhub 161f only) 16.8.19 SOFT SWITCH: #19 Designation Function Initial Setting CNG signal level Level (dBm) -17 -16 -15 -14 -13 -12 -11 -10 Bit 8 Bit 7 Bit 6...

  • Page 231: Soft Switch: #20

    16. Soft Switch Set (bizhub 160f/bizhub 161f only) Field Service Ver. 1.0 Apr. 2005 16.8.20 SOFT SWITCH: #20 Designation Function Initial Setting Reserved Reserved Reserved Reserved Reserved Reserved Redefine redial Interval (min) 0 1 2 3 4 5 6 7 8 9 10 11...

  • Page 232: Soft Switch: #21

    Field Service Ver. 1.0 Apr. 2005 16. Soft Switch Set (bizhub 160f/bizhub 161f only) 16.8.21 SOFT SWITCH: #21 Designation Function Initial Setting NSS signal before 0: Not to send NSS signal if remote side is same model 1: Send NSS signal if remote side is same model...

  • Page 233: Soft Switch: #22

    16. Soft Switch Set (bizhub 160f/bizhub 161f only) Field Service Ver. 1.0 Apr. 2005 16.8.22 SOFT SWITCH: #22 Designation Function Initial Setting Detect busy tone 1: Check busy tone within dial tone detection before dial 0: Not to check Regard dial tone...

  • Page 234: Soft Switch: #24

    Field Service Ver. 1.0 Apr. 2005 16. Soft Switch Set (bizhub 160f/bizhub 161f only) 16.8.24 SOFT SWITCH: #24 Designation Function Initial Setting Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved 16.8.25 SOFT SWITCH: #25...

  • Page 235: Soft Switch: #26

    16. Soft Switch Set (bizhub 160f/bizhub 161f only) Field Service Ver. 1.0 Apr. 2005 16.8.26 SOFT SWITCH: #26 Designation Function Initial Setting Dial tone detection time Time (sec) before disconnected Bit 8 Bit 7 Dial tone insensitivity Level 0 -1 -2 -3 -4 -5 -6 -7 -8 -9 -10...

  • Page 236: Soft Switch: #27

    Field Service Ver. 1.0 Apr. 2005 16. Soft Switch Set (bizhub 160f/bizhub 161f only) 16.8.27 SOFT SWITCH: #27 Designation Function Initial Setting Bit HEX Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Immunity for dial Level (dBm) -1 -2 -3...

  • Page 237: Soft Switch: #28

    16. Soft Switch Set (bizhub 160f/bizhub 161f only) Field Service Ver. 1.0 Apr. 2005 16.8.28 SOFT SWITCH: #28 Designation Function Initial Setting Time to dial after dial Time (sec) 0.1 0.2 0.3 0.4 0.5 0.6 0.7 tone on the line...

  • Page 238: Soft Switch: #29

    Field Service Ver. 1.0 Apr. 2005 16. Soft Switch Set (bizhub 160f/bizhub 161f only) 16.8.29 SOFT SWITCH: #29 Designation Function Initial Setting Bit HEX Reserved Reserved Reserved Reserved Reserved Reserved Time to dial after size Time 0.2 0.4 0.6 0.8 1.0 1.2 1.4 1.6 1.8...

  • Page 239: Soft Switch: #30

    16. Soft Switch Set (bizhub 160f/bizhub 161f only) Field Service Ver. 1.0 Apr. 2005 16.8.30 SOFT SWITCH: #30 Designation Function Initial Setting Pause delay time within Time (sec) digits Bit 8 Ex. 002Pxxxxxx Bit 7 Signal tone sensitivity Level 0 -1 -2 -3 -4 -5 -6 -7 -8 -9 -10...

  • Page 240: Soft Switch: #31

    Field Service Ver. 1.0 Apr. 2005 16. Soft Switch Set (bizhub 160f/bizhub 161f only) 16.8.31 SOFT SWITCH: #31 Designation Function Initial Setting Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved 16.8.32 SOFT SWITCH: #32...

  • Page 241: Soft Switch: #33

    16. Soft Switch Set (bizhub 160f/bizhub 161f only) Field Service Ver. 1.0 Apr. 2005 16.8.33 SOFT SWITCH: #33 Designation Function Initial Setting Bit HEX Reserved Reserved V.17 echo protection 0: Off tone 1: On V.29 echo protection 0: Off tone...

  • Page 242: Soft Switch: #35

    Field Service Ver. 1.0 Apr. 2005 16. Soft Switch Set (bizhub 160f/bizhub 161f only) 16.8.35 SOFT SWITCH: #35 Designation Function Initial Setting Dial tone table switch Time (ms) 1000 2000 time Bit 8 Bit 7 Dial tone frequency Frequency 375 to 462 310 to 380 462 to 580...

  • Page 243: Soft Switch: #36

    16. Soft Switch Set (bizhub 160f/bizhub 161f only) Field Service Ver. 1.0 Apr. 2005 16.8.36 SOFT SWITCH: #36 Designation Function Initial Setting Bit HEX Re-dial attempts con- 0: No any limitation tinue fail counter 1: limit up to bit 1 to 4...

  • Page 244: Soft Switch: #37

    Field Service Ver. 1.0 Apr. 2005 16. Soft Switch Set (bizhub 160f/bizhub 161f only) 16.8.37 SOFT SWITCH: #37 Designation Function Initial Setting Bit HEX Polling TX type for V.34 0: V.34 modem 1: V.17 Auto dial learning for 0: Yes- skip V.34 handshaking with remote side V.34 modem...

  • Page 245: Soft Switch: #38

    16. Soft Switch Set (bizhub 160f/bizhub 161f only) Field Service Ver. 1.0 Apr. 2005 16.8.38 SOFT SWITCH: #38 Designation Function Initial Setting Bit HEX Fine tune of 33.6 kbps/ 0: No - modem default setting 31.2 kbps receiving 1: Yes speed for V.34 modem...

  • Page 246: Soft Switch: #40

    Field Service Ver. 1.0 Apr. 2005 16. Soft Switch Set (bizhub 160f/bizhub 161f only) 16.8.40 SOFT SWITCH: #40 Designation Function Initial Setting Bit HEX V.17 RX start speed V.17 V.17 V.17 V.17 Speed (bps) 14400 12200 9600 7200 Select receiving start Bit 8 speed for V.17...

  • Page 247: Soft Switch: #41

    16. Soft Switch Set (bizhub 160f/bizhub 161f only) Field Service Ver. 1.0 Apr. 2005 16.8.41 SOFT SWITCH: #41 Designation Function Initial Setting Bit HEX V.17 TX start speed V.17 V.17 V.17 V.17 Speed (bps) 14400 12200 9600 7200 Select receiving start Bit 8 speed for V.17...

  • Page 248: Soft Switch: #42

    Field Service Ver. 1.0 Apr. 2005 16. Soft Switch Set (bizhub 160f/bizhub 161f only) 16.8.42 SOFT SWITCH: #42 Designation Function Initial Setting Bit HEX Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved 16.8.43...

  • Page 249: Soft Switch: #45

    16. Soft Switch Set (bizhub 160f/bizhub 161f only) Field Service Ver. 1.0 Apr. 2005 16.8.45 SOFT SWITCH: #45 Designation Function Initial Setting Bit HEX Reserved Reserved Reserved Reserved Closed network 0: OFF 1: ON Reserved Reserved Reserved Reserved Reserved Reserved...

  • Page 250: Soft Switch: #47

    Field Service Ver. 1.0 Apr. 2005 16. Soft Switch Set (bizhub 160f/bizhub 161f only) 16.8.47 SOFT SWITCH: #47 Designation Function Initial Setting Bit HEX Reserved Reserved Reserved Reserved RX mode 0: Auto RX mode 1: Manual RX mode Footer 0: Off 1: On –...

  • Page 251: Soft Switch: #49

    16. Soft Switch Set (bizhub 160f/bizhub 161f only) Field Service Ver. 1.0 Apr. 2005 16.8.49 SOFT SWITCH: #49 Designation Function Initial Setting Bit HEX Reserved Reserved Reserved Reserved Print RX mailbox report 0: Based on RX RESULT REPORT setting method...

  • Page 252: Soft Switch: #51

    Field Service Ver. 1.0 Apr. 2005 16. Soft Switch Set (bizhub 160f/bizhub 161f only) 16.8.51 SOFT SWITCH: #51 Designation Function Initial Setting Bit HEX Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved T30 monitor report Descrip- Not to Print report...

  • Page 253: Soft Switch: #53

    16. Soft Switch Set (bizhub 160f/bizhub 161f only) Field Service Ver. 1.0 Apr. 2005 16.8.53 SOFT SWITCH: #53 Designation Function Initial Setting Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved 16.8.54 SOFT SWITCH: #54...

  • Page 254: Soft Switch: #55

    Field Service Ver. 1.0 Apr. 2005 16. Soft Switch Set (bizhub 160f/bizhub 161f only) 16.8.55 SOFT SWITCH: #55 Designation Function Initial Setting Bit HEX Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved 16.8.56...

  • Page 255: Soft Switch: #58

    16. Soft Switch Set (bizhub 160f/bizhub 161f only) Field Service Ver. 1.0 Apr. 2005 16.8.58 SOFT SWITCH: #58 Designation Function Initial Setting Bit HEX Time out from PSK to 0: 6 sec FSK delay time 1: 30 sec Reserved Reserved...

  • Page 256: Soft Switch: #59 Part 1

    Field Service Ver. 1.0 Apr. 2005 16. Soft Switch Set (bizhub 160f/bizhub 161f only) 16.8.59 SOFT SWITCH: #59 Part 1 Designation Function Initial Setting Bit HEX Reserved Reserved Reserved Reserved Time between GMT Greenwich mean time + T Time between...

  • Page 257: Soft Switch: #59 Part 2

    16. Soft Switch Set (bizhub 160f/bizhub 161f only) Field Service Ver. 1.0 Apr. 2005 16.8.60 SOFT SWITCH: #59 Part 2 Designation Function Initial Setting Bit HEX Reserved Reserved Reserved Reserved Time between GMT Greenwich mean time + T Time between...

  • Page 258: Soft Switch: #59 Part 3

    Field Service Ver. 1.0 Apr. 2005 16. Soft Switch Set (bizhub 160f/bizhub 161f only) 16.8.61 SOFT SWITCH: #59 Part 3 Designation Function Initial Setting Bit HEX Reserved Reserved Reserved Reserved Time between GMT Greenwich mean time + T Time between...

  • Page 259: Soft Switch: #60

    16. Soft Switch Set (bizhub 160f/bizhub 161f only) Field Service Ver. 1.0 Apr. 2005 16.8.62 SOFT SWITCH: #60 Designation Function Initial Setting Bit HEX Reserved Reserved Reserved Reserved Quick memory TX 0: Ineffective 1: Effective Reserved Reserved Reserved Reserved Print mailbox RX image...

  • Page 260: Soft Switch: #62

    Field Service Ver. 1.0 Apr. 2005 16. Soft Switch Set (bizhub 160f/bizhub 161f only) 16.8.64 SOFT SWITCH: #62 Designation Function Initial Setting Bit HEX Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved Reserved 16.8.65...

  • Page 261: Soft Switch: #64

    16. Soft Switch Set (bizhub 160f/bizhub 161f only) Field Service Ver. 1.0 Apr. 2005 16.8.66 SOFT SWITCH: #64 Designation Function Initial Setting Bit HEX Reserved Reserved Reserved Reserved Print RX error report 0: No on RX side if no FAX...

  • Page 262: Fax Protocols

    Field Service Ver. 1.0 Apr. 2005 17. Fax Protocols 17. Fax Protocols 17.1 G3 ECM (G3 Error Correction Mode) • G3 ECM is the error correction system newly recommended by Consultative Committee of International Telephone & Telegraph of 1988. • By G3 ECM, documents are divided into blocks (called partial page) for transmission. If any error takes place in any frame (one partial page consists of 256 frames) on a partial page, the receiving party generates the retransmit request with erroneous frame num- bers.

  • Page 263: Line Control

    17. Fax Protocols Field Service Ver. 1.0 Apr. 2005 17.2 Line control 17.2.1 Procedure of G3 mode communication • Basic communications diagram of G3 mode. This machine G3 machine (Transmission) (Receiving) Phase [START] key press R side start This machine G3 machine (Receiving) (Transmission)

  • Page 264: Table Of Reference Code

    Field Service Ver. 1.0 Apr. 2005 17. Fax Protocols 17.3 Table of reference code Code Function Confirmation to Receive. 1850 Hz or 1650 Hz 3 sec. Calling Station Identification. Command Repeat. Called Subscriber Identification. Disconnect. Digital Identification Signal. Digital Transmit Command. Digital Transmit Command.

  • Page 265: How To Analyze The T30 Protocol Monitor

    17. Fax Protocols Field Service Ver. 1.0 Apr. 2005 17.4 How to analyze the T30 protocol monitor • DCS or DIS • HEX Data as printed on page. ☞ 132, 152 • Example: V.17 Communication PROTOCOL MONITOR REPORT NAME: ABC TEL:886 3 4733507 DATE: APR.23’04 12:20 SESSION...
  • Page 266 Field Service Ver. 1.0 Apr. 2005 17. Fax Protocols DIS(DTC)/ DCS Bit Allocation Table of FIF (Facsimile Information Field) Designation DIS/DTC “0”= Invalid “1”= Store-and-forward switching Internet fax simple mode Set to “0” “0”= Invalid “1”= Real-time Internet fax Set to “0” Set to “0”...
  • Page 267 17. Fax Protocols Field Service Ver. 1.0 Apr. 2005 Designation DIS/DTC “0”= Invalid “0”= Invalid “1”= Two-dimensional coding capability “1”= Two-dimensional coding Bit No. Data signalling rate 18 17 Scan line length 215 mm ± Bit No. Data signalling rate Scan line length 215 mm ±...
  • Page 268 Field Service Ver. 1.0 Apr. 2005 17. Fax Protocols Designation DIS/DTC “0”= Invalid “1”= ECM Frame size 0: 256 octets 28 Set to “0” Frame size 1: 64 octets 29 Set to “0” 30 Set to “0” “0”= Invalid “0”= Invalid “1”= T.6 coding capability “1”= T.6 coding enabled “0”= Without...
  • Page 269 17. Fax Protocols Field Service Ver. 1.0 Apr. 2005 Designation DIS/DTC “0”= Invalid “0”= Invalid “1”= Password/ Sender Identification capability (DIS)/ “1”= Sender Identification transmis- Password transmission (DTC) sion “0”= Invalid Set to “0” “1”= Ready to transmit a data file (polling) 52 Set to “0”...
  • Page 270 Field Service Ver. 1.0 Apr. 2005 17. Fax Protocols Designation DIS/DTC “0”= Invalid “1”= Nonstandard radiation light “0”= Invalid “1”= Nonstandard is mute range “0”= Invalid “0”= Invalid “1”= North American Letter (215.9 mm × 279.4 mm) capac- “1”= North American Letter (215.9 mm ×...
  • Page 271 17. Fax Protocols Field Service Ver. 1.0 Apr. 2005 Designation DIS/DTC “0”= Invalid “1”= T.44 (Mixed raster content) mode “0”= Invalid “1”= Page length maximum strip size for T.44 (Mixed raster content) “0”= Without 96 Extend field “1”= With “0”= Invalid “1”= Color/mono-color multi-value 300 pixels x 300 pixels or 400 pixels x 400 pixels / 25.4 mm “0”= Invalid “1”= R4 x 3.85 lines/mm and/or 100 pixels x 100 pixels / 25.4 mm for color/mono-color multi-value...

  • Page 272: Troubleshooting

    Field Service Ver. 1.0 Apr. 2005 18. Introduction Troubleshooting 18. Introduction • This chapter contains the items required or used when troubleshooting various printer problems. 18.1 Overall Control Configuration • Understanding the overall control configuration will help perform the troubleshooting pro- cedures for paper misfeeds, malfunctions, and image problems.

  • Page 273: Jam Display

    19. Jam display Field Service Ver. 1.0 Apr. 2005 19. Jam display 19.1 Misfeed Displays • The Error indicator lights up and a message appears in the display when a paper mis- feed occurs. Paper Take-Up Section Misfeed 4980P555DA Transport Section Misfeed 4980P502DA 19.1.1 Misfeed Display Resetting Procedure...

  • Page 274: Sensor Layout

    Field Service Ver. 1.0 Apr. 2005 19. Jam display 19.2 Sensor layout Exit Sensor (PS1) Paper Take-Up Switch (S1) 4980M005AA Confidential – for internal use only, do not distribute...

  • Page 275: Solution

    19. Jam display Field Service Ver. 1.0 Apr. 2005 19.3 Solution 19.3.1 Initial Check Items • When a paper misfeed occurs in the printer, first make the following initial checks. Check Action Does the paper meet product specifications? • Replace paper. Is the paper curled, wavy, or damp? •...

  • Page 276: Paper Take-Up/Transport Misfeed

    Field Service Ver. 1.0 Apr. 2005 19. Jam display 19.3.2 Paper Take-Up/Transport Misfeed A. Detection Timing Type Description MP tray Pick-up The Paper Take-Up Switch does not turn on after the predetermined period of time has elapsed after paper take-up began. 2nd tray Pick-up Bypass tray Pick-up Jam...

  • Page 277: Fusing/Exit Misfeed

    19. Jam display Field Service Ver. 1.0 Apr. 2005 19.3.3 Fusing/Exit Misfeed A. Detection Timing Type Description Fuser Jam The Exit Sensor is not unblocked after the predetermined period of time has elapsed after the Paper Take-Up Switch is turned on. Remains paper If all of the following conditions are met Jam 1...

  • Page 278: Malfunction Code

    Field Service Ver. 1.0 Apr. 2005 20. Malfunction code 20. Malfunction code • The CPU performs a self-diagnosis on the condition of the unit, and if a malfunction is detected, the warning appears alternately with the error code in the display. 4980P550DA <Procedure for cancelling a malfunction display>...
  • Page 279 20. Malfunction code Field Service Ver. 1.0 Apr. 2005 Malfunction Malfunction Name Description Code C0510 Fuser temperature low • The temperature detected by the Thermistor remains lower than the set temperature continuously for a predetermined period of time while the fusing temperature control is being provided.

  • Page 280: Solution

    Field Service Ver. 1.0 Apr. 2005 20. Malfunction code 20.2 Solution 20.2.1 C0045: Fuser Fan Motor Error A. Detection Timing Description • The LOCK signal remains HIGH or LOW continuously for a predetermined period of time while the Cooling Fan Motor remains energized. B.

  • Page 281: C0500: Fuser Warm Up Error

    20. Malfunction code Field Service Ver. 1.0 Apr. 2005 20.2.3 C0500: Fuser Warm Up Error A. Detection Timing Description • The voltage of the Thermistor remains low for a predetermined period of time when a warm-up cycle is started. • The temperature detected by the Thermistor remains lower than a reference value for a predeter- mined period of time for the period of time that begins 5 sec.

  • Page 282: C0510: Fuser Temperature Low

    Field Service Ver. 1.0 Apr. 2005 20. Malfunction code 20.2.4 C0510: Fuser Temperature Low A. Detection Timing Description • The temperature detected by the Thermistor remains lower than the set temperature continuously for a predetermined period of time while the fusing temperature control is being provided. (The set tem- peratures are as follows: 140 °C during a print mode at 600 dpi;...

  • Page 283: C0520: Fuser Overheat

    20. Malfunction code Field Service Ver. 1.0 Apr. 2005 20.2.5 C0520: Fuser Overheat A. Detection Timing Description • The temperature detected by the Thermistor remains higher than 235 °C for a predetermined period of time while the fusing temperature control is being provided. B.

  • Page 284: C1200: Asic Memory Abnormal

    Field Service Ver. 1.0 Apr. 2005 20. Malfunction code 20.2.7 C1200: ASIC Memory Abnormal A. Detection Timing Description • An error occurred while writing to or reading the SRAM on the Control Board (PWB-C). B. Troubleshooting Procedures Relevant Electrical Components Controller/Mechanical Control Board (PWB-P) WIRING DIAGRAM Step...

  • Page 285: C133B: Communication With Option Error

    20. Malfunction code Field Service Ver. 1.0 Apr. 2005 20.2.9 C133B: Communication with Option Error A. Detection Timing Description • Communication could not be established with the Controller Control Board within 5 seconds while printing. B. Troubleshooting Procedures Relevant Electrical Components Controller/Mechanical Control Board (PWB-P) WIRING DIAGRAM Step...

  • Page 286: C133D: Rom Checksum Error

    Field Service Ver. 1.0 Apr. 2005 20. Malfunction code 20.2.11 C133D: ROM Checksum Error A. Detection Timing Description • A malfunction occurred in the ROM. B. Troubleshooting Procedures Relevant Electrical Components Controller/Mechanical Control Board (PWB-P) Step Action WIRING DIAGRAM Control Signal Location (Electric Parts) Replace PWB-P.

  • Page 287: C1468: Parameter Chip Error

    20. Malfunction code Field Service Ver. 1.0 Apr. 2005 20.2.13 C1468: Parameter Chip Error A. Detection Timing Description • An Parameter Chip not written with initial data was detected. B. Troubleshooting Procedures Relevant Electric Parts Controller/Mechanical Control Board (PWB-P) WIRING DIAGRAM Step Action Location...

  • Page 288: Power Supply Trouble

    Field Service Ver. 1.0 Apr. 2005 21. Power supply trouble 21. Power supply trouble 21.1 Power is not turned ON. Relevant Electric Parts Controller/Mechanical Control Board (PWB-P) Power Unit (PU1) Wiring Diagram Step Check Result Action (Location) Is the power cord plugged into –...

  • Page 289: Image Quality Problem

    22. Image quality problem Field Service Ver. 1.0 Apr. 2005 22. Image quality problem 22.1 Troubleshooting Image Quality Problems • This chapter is divided into two parts: “Initial Checks” and “Troubleshooting for Specific Image Quality Problems”. • If an image quality problem occurs, first go through the “Initial Checks” and, if the cause is still not identified, continue to “Troubleshooting for Specific Image Quality Problems”.

  • Page 290: Troubleshooting For Specific Image Quality Problems

    Field Service Ver. 1.0 Apr. 2005 22. Image quality problem 22.3 Troubleshooting for Specific Image Quality Problems • Determine if the failure is attributable to the input system (Image Reading Section) or the output system (Engine section). Check Result Cause Full-size copy Reduced copy Copy made at a reduced...

  • Page 291: Solution

    22. Image quality problem Field Service Ver. 1.0 Apr. 2005 22.4 Solution 22.4.1 Image Reading System: Blank or Black Prints <Sample of Image Quality Problem> 4011T035AA 4011T036AA A. Troubleshooting Procedures Step Check Result Action Are there no bent connector pins on the cables Correctly plug in the connectors.

  • Page 292: Image Reading System: Foggy Background Or Rough Image

    Field Service Ver. 1.0 Apr. 2005 22. Image quality problem 22.4.3 Image Reading System: Foggy Background or Rough Image <Sample of Image Quality Problem> 4011T004AA A. Troubleshooting Procedures Step Check Result Action Does sunlight or any other extraneous light Protect the copier from extraneous enter the machine? light.

  • Page 293: Image Reading System: Black Streaks Or Bands

    22. Image quality problem Field Service Ver. 1.0 Apr. 2005 22.4.4 Image Reading System: Black Streaks or Bands <Sample of Image Quality Problem> 4011T017AA 4011T023AA A. Troubleshooting Procedures Step Check Result Action Is the document damaged or dirty? Replace the document. Is the Original Pad dirty? Clean it.

  • Page 294: Image Reading System: Black Spots

    Field Service Ver. 1.0 Apr. 2005 22. Image quality problem 22.4.5 Image Reading System: Black Spots <Sample of Image Quality Problem> 4011T521AA A. Troubleshooting Procedures Step Check Result Action Is the document damaged or dirty? Replace the document. Is the Original Pad dirty? Clean it.

  • Page 295: Image Reading System: Blank Streaks Or Bands

    22. Image quality problem Field Service Ver. 1.0 Apr. 2005 22.4.6 Image Reading System: Blank Streaks or Bands <Sample of Image Quality Problem> 4011T015AA 4011T020AA A. Troubleshooting Procedures Step Check Result Action Is the document damaged or dirty? Replace the document. Is the Original Pad dirty? Clean it.

  • Page 296: Image Reading System: Uneven Image

    Field Service Ver. 1.0 Apr. 2005 22. Image quality problem 22.4.7 Image Reading System: Uneven Image <Sample of Image Quality Problem> 4011T528AA A. Troubleshooting Procedures Step Check Result Action Is the Scanner Motor drive being transmitted? Correct drive coupling mechanisms. Replace it.

  • Page 297: Printer System: Blank Or Black Prints

    22. Image quality problem Field Service Ver. 1.0 Apr. 2005 22.4.8 Printer System: Blank or Black Prints <Typical Faulty Images> 4011T035AA 4011T036AA A. Troubleshooting Procedures Step Check Result Action Is a printed page blank? Check PH Unit connectors for proper connection.

  • Page 298: Printer System: Blank Spots

    Field Service Ver. 1.0 Apr. 2005 22. Image quality problem 22.4.9 Printer System: Blank Spots <Typical Faulty Image> 4011T008AA A. Troubleshooting Procedures Step Check Result Action Is paper damp? Replace paper for one just unwrapped. Is the PC Drum scratchy? Replace Drum Cartridge.

  • Page 299: Printer System: Low Image Density

    22. Image quality problem Field Service Ver. 1.0 Apr. 2005 22.4.11 Printer System: Low Image Density <Typical Faulty Image> 4011T003AA A. Troubleshooting Procedures Step Check Result Action Is paper damp? Replace paper for one just unwrapped. Is there toner left in Toner Cartridge? Replace Toner Cartridge.

  • Page 300: Printer System: Foggy Background

    Field Service Ver. 1.0 Apr. 2005 22. Image quality problem 22.4.12 Printer System: Foggy Background <Typical Faulty Image> 4011T004AA A. Troubleshooting Procedures Step Check Result Action Is PC Drum scratchy? Replace Drum Cartridge. Is developing bias contact terminal in good Clean contact terminal or check termi- contact with the mating part? nal position.

  • Page 301: Printer System: Black Streaks Or Bands

    22. Image quality problem Field Service Ver. 1.0 Apr. 2005 22.4.14 Printer System: Black Streaks or Bands <Typical Faulty Images> 4011T017AA 4011T023AA A. Troubleshooting Procedures Step Check Result Action Is paper path dirty with toner? Clean. Is PC Drum scratchy or dirty? Replace Drum Cartridge.

  • Page 302: Printer System: Uneven Image

    Field Service Ver. 1.0 Apr. 2005 22. Image quality problem 22.4.16 Printer System: Uneven Image <Typical Faulty Images> 51-mm-pitch uneven image 51.8-mm-pitch uneven image 4136T004AA 4136T008AA 75.3-mm-pitch uneven image 94.2-mm-pitch uneven image 4136T005AA 4136T006AA A. Troubleshooting Procedures Step Check Cause Result Action Is uneven image at a pitch...

  • Page 303: Fax Error (Bizhub 160F/Bizhub 161F Only)

    23. FAX error (bizhub 160f/bizhub 161f only) Field Service Ver. 1.0 Apr. 2005 23. FAX error (bizhub 160f/bizhub 161f only) 23.1 Communication Error 4980P513AA 23.1.1 Outline • Error caused by a problem of communication functioning. Five possible causes of errors are: 1.

  • Page 304: Error Code

    Field Service Ver. 1.0 Apr. 2005 23. FAX error (bizhub 160f/bizhub 161f only) 23.2 Error Code 23.2.1 Reception Code Possible Causes of Error. 0001 No G3 signal received within 35 sec. in manual receive mode. 0003 Received DIS after sending DIS signal.
  • Page 305 23. FAX error (bizhub 160f/bizhub 161f only) Field Service Ver. 1.0 Apr. 2005 Code Possible Causes of Error. 0031 Received incorrect signal at phase D (not EOP, MPS, EOM, DCS PPS_Q, PPS_Q, etc.). 0032 Did not receive carrier signal within 6 sec.after sending MCF. or RTP, RTN signal.

  • Page 306: Transmission

    Field Service Ver. 1.0 Apr. 2005 23. FAX error (bizhub 160f/bizhub 161f only) Code Possible Causes of Error. 0064 Did not detect any control channel signal in phase D within 60 seconds even though energy still on the line. 0065 Did not detect any control channel signal within 60 seconds after detect silence in phase D.
  • Page 307 23. FAX error (bizhub 160f/bizhub 161f only) Field Service Ver. 1.0 Apr. 2005 Code Possible Causes of Error. 00B1 Did not finish V.8 procedure or detect V.21 signal after ANSam signal within 35 seconds. 00B2 Did not detect phase B signal after our side sending CJ signal within 30 seconds.
  • Page 308 Field Service Ver. 1.0 Apr. 2005 23. FAX error (bizhub 160f/bizhub 161f only) Code Possible Causes of Error. 00E0 At phase-D, transmitting unit sends out PPS_NULL 3 times consecutively but receives no answer. 00E1 Received incorrect response after sending PPS_NULL.
  • Page 309 23. FAX error (bizhub 160f/bizhub 161f only) Field Service Ver. 1.0 Apr. 2005 Blank page Confidential – for internal use only, do not distribute...

  • Page 310: Appendix

    Field Service Ver. 1.0 Apr. 2005 24. Parts layout drawing Appendix 24. Parts layout drawing 24.1 Main Unit [23] [24] [25] [26] [22] [21] [20] [19] [18] [17] [16] [15] [14] [13] 4980f5c001aa [12] [11] [10] Controller/Mechanical control Board (PWB-P) [14] Plat NIC Board (NIC-IF) High Voltage Unit (HV1)

  • Page 311: Df-501 (Option)

    24. Parts layout drawing Field Service Ver. 1.0 Apr. 2005 24.2 DF-501 (Option) 1382M006AA Control Board (PWB-A DF) Main Motor (M5-DF) Paper take-Up Sensor (PC2-DF) DF door set switch (S3-DF) Paper take-Up clutch (CL1-DF) Original detection Sensor (PC1-DF) Leading Edge Detection Sensor (PC3-DF) Confidential –...

  • Page 312: Pf-501 (Option)

    Field Service Ver. 1.0 Apr. 2005 24. Parts layout drawing 24.3 PF-501 (Option) 4516M002AA 2nd Drawer Control Board (PWB-A PF) 2nd Drawer Take-up solenoid (SL2-PF) Cassette type Detecting Switch (SW1-PF) Confidential – for internal use only, do not distribute...

  • Page 313: Connector Layout Drawing

    25. Connector layout drawing Field Service Ver. 1.0 Apr. 2005 25. Connector layout drawing Description ➀ Number of Pin Possible to confirm by removing external cover. Not possible to confirm by removing external cover. 25.1 Main Unit 4980M011AA CN No. Location CN No.
  • Page 314 SERVICE MANUAL FIELD SERVICE DF-501 Confidential – for internal use only, do not distribute 2005.04 Ver. 1.0...
  • Page 315 Confidential – for internal use only, do not distribute...
  • Page 316 After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.
  • Page 317 Confidential – for internal use only, do not distribute...
  • Page 318 Field Service Ver. 1.0 Apr. 2005 CONTENTS General Product specification ....................1 Maintenance Periodical check ...................... 3 Maintenance procedure ..................3 2.1.1 Feed Roller....................3 2.1.2 Pick-Up Roller ....................5 2.1.3 Removal of the Pick-Up Roller ..............5 2.1.4 Registration Rollers..................5 2.1.5 Exit Roller......................
  • Page 319 Field Service Ver. 1.0 Apr. 2005 Troubleshooting Paper Misfeed ....................... 19 Initial Check Items ....................19 Paper Misfeed Displays ..................19 Locations of Misfeed Detection Sensors ............20 Misfeed Detection Timing and Troubleshooting Procedures ......21 7.4.1 The Original misfeeds................. 21 Timing Chart ......................

  • Page 320: Product Specification

    Field Service Ver. 1.0 Apr. 2005 1. Product specification General Product specification Name Automatic Document Feeder Installation method Inserted at upper-rear side of main unit Original type Plain paper: 35 to 128 g/m (9 to 34 lb.) A5, B5, A4, 8.5 × 14 (Legal), 8.5 × 11 (Letter), 5.5 × 8.5 (Invoice), Detectable Original sizes Custom size width: 138 to 216 mm;...
  • Page 321 1. Product specification Field Service Ver. 1.0 Apr. 2005 Blank page Confidential – for internal use only, do not distribute...

  • Page 322: Maintenance

    Field Service Ver. 1.0 Apr. 2005 2. Periodical check Maintenance Periodical check Maintenance procedure 2.1.1 Feed Roller A. Cleaning of the Feed Roller 1. Open the Document Feeder Cover. 2. Using a soft cloth, wipe clean the surface of the Feed Roller. 1382E002AA B.
  • Page 323 2. Periodical check Field Service Ver. 1.0 Apr. 2005 5. Remove the Pick-Up Roller/Feed Roller Assy. 1382E009AA NOTE • When installing the Pick-Up Roller/ Feed Roller Assy., make sure that the notch in the shaft of the Feed Roller is positioned on the top. 1382E013AC 6.

  • Page 324: Pick-Up Roller

    Field Service Ver. 1.0 Apr. 2005 2. Periodical check 2.1.2 Pick-Up Roller A. Cleaning of the Pick-Up Roller 1. Open the Document Feeder Cover. 2. Using a soft cloth, wipe clean the surface of the Pick-Up Roller. 1382E001AA 2.1.3 Removal of the Pick-Up Roller 1.

  • Page 325: Exit Roller

    2. Periodical check Field Service Ver. 1.0 Apr. 2005 2.1.5 Exit Roller A. Cleaning of the Exit Roller 1. Open the Document Feeder Cover. 2. While turning the Document Feed Knob in the direction shown in the illustration, use a soft cloth to wipe clean the Exit Roller.

  • Page 326: Other

    Field Service Ver. 1.0 Apr. 2005 3. Other Other Disassembly/Assembly list (Other Parts) Section Part name Ref. page ☞ External Parts Document Feeder Cover ☞ Document Feeder Tray ☞ Rear Cover ☞ Board Control Board ☞ Other Main Motor Disassembly/Assembly procedure 3.2.1 External Parts 1382D001AB...

  • Page 327: Control Board

    3. Other Field Service Ver. 1.0 Apr. 2005 3.2.2 Control Board NOTE • When removing a circuit board, refer to the precautions for handling printed circuit boards and follow the corresponding removal procedures. • The following removal procedures omit the removal of the applicable component from connectors and circuit board supports.

  • Page 328: Main Motor

    Field Service Ver. 1.0 Apr. 2005 3. Other 3.2.3 Main Motor A. Removal of the Main Motor 1. Remove the Rear Cover. 2. Unplug the connector on the Control Board. 3. Remove the two screws, and then remove the Main Motor. 1382D005AA Confidential –...
  • Page 329 3. Other Field Service Ver. 1.0 Apr. 2005 Blank page Confidential – for internal use only, do not distribute...

  • Page 330: Adjustment/Setting

    Field Service Ver. 1.0 Apr. 2005 4. How to use the adjustment section Adjustment/Setting How to use the adjustment section • “Adjustment/Setting” contains detailed information on the adjustment items and proce- dures for this machine. • Throughout this “Adjustment/Setting,” the default settings are indicated by “ ”. A.

  • Page 331: Service Mode

    5. Service Mode Field Service Ver. 1.0 Apr. 2005 Service Mode Accessing the Service Mode 1. Press the Utility key. 2. Press the following keys in order to enter the Service mode. Stop → 0 → 0 → Stop → 0 → 1 NOTE •...

  • Page 332: Adjust

    Field Service Ver. 1.0 Apr. 2005 5. Service Mode ADJUST 5.2.1 ADF SUB ZOOM Functions • To adjust for variations in the accuracy of all parts and their mounting accuracy by varying the scanning zoom ratio in the sub-scanning direction when using the Auto- matic Document Feeder.

  • Page 333: Adf Main Regist

    5. Service Mode Field Service Ver. 1.0 Apr. 2005 5.2.2 ADF MAIN REGIST Functions • To adjust for variations in the accuracy of all parts and their mounting accuracy by varying the scanning start position in the main scanning direction when using the Automatic Document Feeder.

  • Page 334: Adf Sub Regist

    Field Service Ver. 1.0 Apr. 2005 5. Service Mode 5.2.3 ADF SUB REGIST Functions • To adjust for variations in the accuracy of all parts and their mounting accuracy by varying the scanning start position in the sub-scanning direction when using the Auto- matic Document Feeder.

  • Page 335: Function

    5. Service Mode Field Service Ver. 1.0 Apr. 2005 FUNCTION 5.3.1 ADF FEED TEST Functions • To check the paper feeding in the paper take-up/transport sections in the Auto- matic Document Feeder. • When a document misfeed occurs Setting/Procedure 1. Load paper into the Automatic Document Feeder. 2.

  • Page 336: Mechanical Adjustment

    Field Service Ver. 1.0 Apr. 2005 6. Mechanical adjustment Mechanical adjustment Height Adjustment 1. Check the gap between the Original Glass and the spacer on the Auto- matic Document Feeder. NOTE • Be sure to open, then close the Automatic Document Feeder, and then check during pre-lighting of the scanner.

  • Page 337: Leading Edge Tilt Adjustment

    6. Mechanical adjustment Field Service Ver. 1.0 Apr. 2005 Leading Edge Tilt Adjustment 1. Print the test pattern. 2. Draw lines 100 mm (A and B) from the center of the test pattern, as shown in the illustration. 100 mm 100 mm 1382D007AA 3.

  • Page 338: Troubleshooting

    Field Service Ver. 1.0 Apr. 2005 7. Paper Misfeed Troubleshooting Paper Misfeed Initial Check Items • When a paper misfeed occurs in the printer, first make the following initial checks. Check Action Does the paper meet product specifications? Replace paper. Is the paper curled, wavy, or damp? Replace paper.

  • Page 339: Locations Of Misfeed Detection Sensors

    7. Paper Misfeed Field Service Ver. 1.0 Apr. 2005 Locations of Misfeed Detection Sensors Paper Take-Up Sensor (PC2-DF) Original Detection Sensor (PC1-DF) 4980T002AA Leading Edge Detection Sensor (PC3-DF) Confidential – for internal use only, do not distribute...

  • Page 340: Misfeed Detection Timing And Troubleshooting Procedures

    Field Service Ver. 1.0 Apr. 2005 7. Paper Misfeed Misfeed Detection Timing and Troubleshooting Procedures 7.4.1 The Original misfeeds A. Detection Timing Type Description ADF Jam • The Paper Take-Up Sensor is not unblocked after the predetermined period of time has elapsed after document feeding began. •...

  • Page 341: Timing Chart

    8. Timing Chart Field Service Ver. 1.0 Apr. 2005 Timing Chart Confidential – for internal use only, do not distribute...
  • Page 342 SERVICE MANUAL FIELD SERVICE PF-501 Confidential – for internal use only, do not distribute 2005.04 Ver. 1.0...
  • Page 343 Confidential – for internal use only, do not distribute...
  • Page 344 After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.
  • Page 345 Confidential – for internal use only, do not distribute...
  • Page 346 Field Service Ver. 1.0 Apr. 2005 CONTENTS General Product specification ....................1 Maintenance Periodical check ...................... 3 Maintenance procedure ..................3 2.1.1 Feed Roller....................3 Other ........................4 Disassembly/Assembly list (Other parts) .............. 4 Disassembly/Assembly procedure................ 4 3.2.1 External Parts ....................4 3.2.2 2nd Drawer Control Board ................
  • Page 347 Field Service Ver. 1.0 Apr. 2005 Blank page Confidential – for internal use only, do not distribute...

  • Page 348: Product Specification

    Field Service Ver. 1.0 Apr. 2005 1. Product specification General Product specification Name 2nd Paper Feed Cassette Type of paper Plain and recycled paper: 60 to 90 g/m (16 to 24 lb) Media sizes A4 and Letter Paper capacity Maximum 500 sheets (80 g/m ) (21 lb) Registration Center...
  • Page 349 1. Product specification Field Service Ver. 1.0 Apr. 2005 Blank page Confidential – for internal use only, do not distribute...

  • Page 350: Maintenance

    Field Service Ver. 1.0 Apr. 2005 2. Periodical check Maintenance Periodical check Maintenance procedure 2.1.1 Feed Roller A. Cleaning of the Feed Roller 1. Raise the main unit to separate it from the Paper Feed Cassette. 2. Using a soft cloth, wipe clean the surface of the Feed Roller.

  • Page 351: Other

    3. Other Field Service Ver. 1.0 Apr. 2005 Other Disassembly/Assembly list (Other parts) Section Part name Ref. page ☞ External Parts Rear Cover ☞ Right Cover ☞ Left Cover ☞ Board 2nd Drawer Control Board ☞ Other 2nd Drawer Paper Take-Up Unit ☞...

  • Page 352: 2Nd Drawer Control Board

    Field Service Ver. 1.0 Apr. 2005 3. Other 3.2.2 2nd Drawer Control Board NOTE • When removing a circuit board, refer to the precautions for handling printed circuit boards and follow the corresponding removal procedures. • The following removal procedures omit the removal of the applicable component from connectors and circuit board supports.

  • Page 353: Cassette Type Detecting Switch

    3. Other Field Service Ver. 1.0 Apr. 2005 3. Remove the actuator. 4136D035AA 4. Remove the six screws, unplug the two connectors, and then remove the 2nd Drawer Paper Take-Up Unit. 4516D004AA 3.2.4 Cassette Type Detecting Switch A. Removal of the Cassette Type Detecting Switch 1.
  • Page 354 SERVICE MANUAL FIELD SERVICE NC-501/SU-502 Confidential – for internal use only, do not distribute 2005.04 Ver. 1.0...
  • Page 355 Confidential – for internal use only, do not distribute...
  • Page 356 After publication of this service manual, the parts and mechanism may be subject to change for improvement of their performance. Therefore, the descriptions given in this service manual may not coincide with the actual machine. When any change has been made to the descriptions in the service manual, a revised version will be issued with a revision mark added as required.
  • Page 357 Confidential – for internal use only, do not distribute...
  • Page 358 Field Service Ver. 1.0 Apr. 2005 CONTENTS General Product specifications ..................... 1 Maintenance Other ........................3 Disassembly/Assembly list (Other parts) .............. 3 Disassembly/Assembly procedure................ 3 2.2.1 Network Interface Card (NC-501) ..............3 2.2.2 Plate NIC Board (NC-501) ................4 2.2.3 Internet Fax &...
  • Page 359 Field Service Ver. 1.0 Apr. 2005 Blank page Confidential – for internal use only, do not distribute...

  • Page 360: Product Specifications

    Field Service Ver. 1.0 Apr. 2005 1. Product specifications General Product specifications Name Network Interface Card (NC-501) Interface Ethernet 10/100Base T /TX (RJ-45) TCP/IP Service ARP, BootP, DHCP, IPP, Ipr/lpd, Raw Socket, HTTPd1.1, SLP, AutoIP Netware Services Bindery, NDS, PServer mode, NPrinter mode, NDPS Frame Type (802.3, 802.2, 802.3 SNAP, Ethernet-ll, Auto Detect) Name Internet Fax &...
  • Page 361 1. Product specifications Field Service Ver. 1.0 Apr. 2005 Blank page Confidential – for internal use only, do not distribute...

  • Page 362: Maintenance

    Field Service Ver. 1.0 Apr. 2005 2. Other Maintenance Other Disassembly/Assembly list (Other parts) Section Option Part name Ref. page ☞ Board NC-501 Network Interface Card (PWB-NIC) ☞ Plate NIC Board (NIC-IF) ☞ SU-502 Internet Fax & Network Scan Kit Disassembly/Assembly procedure NOTE •...

  • Page 363: Plate Nic Board (Nc-501)

    2. Other Field Service Ver. 1.0 Apr. 2005 5. Disconnect hookup connector P402 of the Network Interface Card. P402 6. Disconnect hookup connector P502 of the Plate NIC Board. P502 1383U016AA 7. Remove the four screw, and the Net- work Interface Card (unplug the hookup connector provided on the backside of the Network I/F Card).

  • Page 364: Internet Fax & Network Scan Kit (Su-502)

    Field Service Ver. 1.0 Apr. 2005 2. Other 4. Remove the one screw, and the Plate NIC Board. 4980U049AA 2.2.3 Internet Fax & Network Scan Kit (SU-502) A. Removal of the Internet Fax & Network Scan Kit 1. Remove the Internet Fax & Network Scan Kit from IC socket BC31 of the Network Interface Card.

  • Page 365: Firmware Upgrade

    3. Firmware upgrade Field Service Ver. 1.0 Apr. 2005 Firmware upgrade 1. Connect the Network Interface Card and PC with the network by using the RJ45 net- work cables. 2. Start up the [MS-DOS prompt] or [Command prompt] of PC. 3.
  • Page 366 Field Service Ver. 1.0 Apr. 2005 3. Firmware upgrade 17. Input “type flash”. C:\>type flash 18. Check that the firmware has been updated properly using the following messages that should appear. step 1: Command format is correct step 2: Program’s header is right step 4: Flash ROM erase OK step 5: Flash ROM write OK step 6: Program complete...
  • Page 367 3. Firmware upgrade Field Service Ver. 1.0 Apr. 2005 Blank page Confidential – for internal use only, do not distribute...

  • Page 368: Troubleshooting

    Field Service Ver. 1.0 Apr. 2005 4. Malfunctions/Warning Troubleshooting Malfunctions/Warning Troubleshooting Procedure Overview • If the following symptoms occur when the machine is restarted after the Network Inter- face Card or the Internet Fax & Network Scan Kit has been mounted, check the board and connectors for proper connection.

  • Page 369: Main Error Messages And Their Remedies

    4. Malfunctions/Warning Field Service Ver. 1.0 Apr. 2005 Main Error Messages and Their Remedies Message Cause Remedy *COMM.ERROR* Communication is not possible Check the transmission results. XXXX SERVER because of some problem in the Consult with the network admin- machine or the condition of the net- istrator.

  • Page 370: Troubleshooting Functions

    Field Service Ver. 1.0 Apr. 2005 4. Malfunctions/Warning Troubleshooting Functions 4.4.1 Scan to E-Mail Transmission Condition Cause Action Transmission is not The connections are incor- Check the LED indicator on the hub, possible. rect. and check the connections. The settings necessary for Specify the necessary network settings.

  • Page 371: Internet Fax Reception

    4. Malfunctions/Warning Field Service Ver. 1.0 Apr. 2005 4.4.3 Internet Fax Reception Condition Cause Action Reception is not pos- The connections are incor- Check the LED indicator on the hub, sible. rect. and check the connections. The setting to not automati- Specify a time interval for automatically cally check for new e-mail checking for new e-mail messages.

  • Page 372: Direct Fax Sending (Gateway Tx)

    Field Service Ver. 1.0 Apr. 2005 4. Malfunctions/Warning 4.4.4 Direct Fax Sending (Gateway TX) Condition Cause Action Data does not arrive The Unimessage Pro I-Net Check the Unimessage Pro I-Net Portal at the copier. Portal settings are incorrect. settings. Since the size of the received Reduce the size of the data, for exam- data is large, it cannot be ple, by decreasing the number of pages,...
  • Page 373 4. Malfunctions/Warning Field Service Ver. 1.0 Apr. 2005 Condition Cause Action Some characters can- Depending on the operating — not be specified or dis- system, some characters played. cannot be specified or dis- played. Space characters can- Spaces entered at the end of —...

  • Page 374: List Of Communication Error Codes

    Field Service Ver. 1.0 Apr. 2005 4. Malfunctions/Warning List of Communication Error Codes • The following error codes appear in TX Result Report, RX Result Report. Error code Description 0072 A connection to the SMTP server cannot be established. 0073 Communication is not possible because of some problem in the machine or the condition of the network or SMTP Server.
  • Page 375 4. Malfunctions/Warning Field Service Ver. 1.0 Apr. 2005 Blank page Confidential – for internal use only, do not distribute...
  • Page 376 Confidential – for internal use only, do not distribute...
  • Page 377 Confidential – for internal use only, do not distribute...
  • Page 378 Confidential – for internal use only, do not distribute...
  • Page 379 © 2005 KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. © 2005 KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. Printed in Japan Printed in Japan Use of this manual should be strictly supervised to Use of this manual should be strictly supervised to DD4980PE1-1000 DD4980PE1-1000 avoid disclosure of confidential information.

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