Chs 8100-4000C - Symbol PDT 8100 Series Product Reference Manual

PDT 8100 Series with Windows Mobile 2003 Software for Pocket PCs Product Reference Guide
Table 12-2. Troubleshooting The CRD 8100-1200S (continued)
Symptom
Spare battery is not charging.
During data communications,
no data was transmitted, or
transmitted data was
incomplete.

CHS 8100-4000C

Table 12-3. Troubleshooting The CHS 8100-4000C
Problem
LED does not light when the
cradle is powered on.
LED stays green when the
terminal is inserted.
12-12
Possible Cause
Battery not fully seated in
charging slot.
Battery inserted incorrectly.
Battery is faulty.
Terminal removed from cradle
during communications.
Incorrect cable configuration.
Communications software is not
installed or configured properly.
Cause
Cradle is not receiving power.
Terminal is not seated firmly in
the cradle.
The battery is not properly
installed in the terminal.
The battery is charged.
Action
Remove and re-insert the spare
battery into the cradle, ensuring
it is firmly seated.
Ensure the contacts are facing
down and toward the back of
the cradle.
Verify that other batteries
charge properly. If so, replace
the faulty battery.
Replace terminal in cradle and
retransmit.
See your system administrator.
Perform setup as described in
Communication Setup
4-6.
Solution
Ensure the power supply is
securely connected and
receiving power.
Ensure the battery is properly
installed in the terminal, and re-
seat the terminal in the cradle.
Normal status
on page