Symbol PDT 8100 Series Product Reference Manual page 290

PDT 8100 Series with Windows Mobile 2003 Software for Pocket PCs Product Reference Guide
Table 12-5. Troubleshooting The CRD 8100-4200E (continued)
Symptom
Terminal has successfully
connected through the cradle,
but no data is being transmitted
over the connection.
All Communication Status LEDs
are flashing red.
Power Supply LED is off.
12-18
Cause
Data is being transferred over
the S24 radio link.
The unit could not configure
itself, or it has lost the lease on
its IP address.
Failed automatic cradle
configuration via local DHCP
service.
The Ethernet link may be down. Ensure the ethernet cable is
Overcurrent condition on power
supply.
Faulty cradle or terminal.
Solution
Temporarily disable the radio
link to force data transmission
through the cradle. Tap the
wireless LAN icon from the
systray on the Today screen.
Tap the Mode/General tab.
Enter an in-valid value in the
ESSID: text box and tap the OK
button. Power cycle the
terminal. Verify that your radio
link has been disabled (the
wireless LAN icon has a red box
with a ! on it).
Once you have completed your
data transmission, re-enable
your radio link.
Connect the unit to an Ethernet
network with a correctly
functioning DHCP server.
Connect a properly configured
DHCP server or DHCP relay
agent to the subnet, and power
cycle the cradle. Check the
DHCP server log to verify that
the cradle is receiving a
response to its DHCP request.
connected to an active hub.
Remove power supply input A/C
voltage for 30 seconds, then
reapply power to establish
proper power supply output
voltage.
Check power supply using
different cradle and power
outlet.