Symbol PDT 8100 Series Product Reference Manual page 281

Table 12-1. Troubleshooting The Terminal (continued)
Problem
The terminal does not accept
scan input.
Cause
Scanning application is not
loaded.
Unreadable bar code.
Distance between exit window
and bar code is incorrect.
Terminal is not programmed for
the bar code.
Terminal is not programmed to
generate a beep.
Battery is low.
Maintenance and Troubleshooting
Solution
Verify that the unit is loaded with
a scanning application. See
your System Administrator.
Ensure the symbol is not
defaced.
Ensure you are within proper
scanning range.
Ensure the terminal is
programmed to accept the type
of bar code you are scanning.
If you are expecting a beep on a
good decode and don't hear
one, check that the application
is set to generate a beep on
good decode.
If the scanner stops emitting a
laser beam when you press the
trigger, check the battery level.
Note 1: By default, each scan
trigger appears to be Trigger #1.
The actual trigger cannot be
determined via software. A
registry entry exists to have the
Triggers act independently as
Trigger #1 to Trigger #5, so that
separate actions can be
assigned to the triggers. For
more details, refer to the
Windows CE Help File for
Symbol Terminals (Help File).
Note 2: If the scanner is still not
reading symbols, contact your
distributor or Symbol
Technologies.
12-9