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Symbol PDT 8100 Series Supported Equipment Manual

Symbol PDT 8100 Series Supported Equipment Manual

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For the 8140 Device Manufactured by Symbol Technologies

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  • Page 1 Supported Equipment Manual For the 8140 Device Manufactured by Symbol Technologies...
  • Page 2 Copyright © 1996 - 2006 by Connect, Inc. All rights reserved. This document may not be reproduced in full or in part, in any form, without prior written permission of Connect Inc., 1701 Quincy Avenue, Suites 5 & 6, Naperville, IL 60540. Connect, Inc.

  • Page 3: Table Of Contents

    Table of Contents Chapter 1 • Introduction..................... 1-1 Description………………… ..................1-1 Pictures……………………………..................1-2 Setup Requirements…….....................1-5 Accessories……………….....................1-5 Synchronization Tools….....................1-5 Release Notes…………….....................1-6 Chapter 2 • Terminal Setup..................2-1 Downloading from the WEB ..................2-1 Running Setup from a Download File ................2-1 Installation………………… ...................2-2 Running the Manager…………..
  • Page 4 8140 47-Key Terminal……..................3-13 Diagrams ......................3-13 Table ........................3-16 Chapter 4 • Error Message Resolution Guide ............4-1 • Supported Equipment Manual March, 2006...

  • Page 5: Chapter 1 • Introduction

    The PDT 8100 features a large easy-to-read 1/4 VGA display, a backlit keyboard, and a rechargeable extended-use lithium-ion battery. The PDT 8100 Series operates at 206 MHz, and is equipped with 32 MB or 64 MB of RAM and 32 MB of ROM. The user- accessible CF slot, which can accommodate a flash memory card, offers expansion possibilities.

  • Page 6: Pictures

    Introduction Pictures 28-Key • March, 2006 Supported Equipment Manual...
  • Page 7 Pictures 37-Key • Supported Equipment Manual March, 2006...
  • Page 8 Introduction 47-Key • March, 2006 Supported Equipment Manual...

  • Page 9: Setup Requirements

    Clip-On Modem Module (MDM 8100-100) allows dial-up connections of the PDT 8100 terminal to a remote host computer, while maintaining the portability of the terminal. • Symbol Software Developer’s Kit (SDK) for the PDT 8100 Pocket PC. • Carrying Case (p/n 11-53814-01) Synchronization Tools Pocket PC/Windows Mobile devices require at least version 3.1 of ActiveSync for...

  • Page 10: Release Notes

    Introduction Release Notes Version d 11-29-04 GWK: This patch adds support for Pocket PC and WIN Mobile for the Symbol 8140. • March, 2006 Supported Equipment Manual...

  • Page 11: Chapter 2 • Terminal Setup

    . Click on Partner Services and then click on Software http://www.connectrf.com Downloads. Select the file named PowerNet Twin Client for Symbol. Running Setup from a Download File The downloaded file is a compressed archive. After extraction using a utility such as WinZip or PKWARE, folders are created on the hard disk as shown in the following figure.

  • Page 12: Installation

    Terminal Setup Installation The InstallShield wizard runs and presents the following screen. Click on to begin the installation process. Next To change the default Destination Location, click on and select a location. Then Browse click on Next • March, 2006 Supported Equipment Manual...
  • Page 13 Software Management The default folder is . This default may be changed either by selecting an PowerNet existing program group or by typing in a new name at the prompt. Then click on Next. Read the warning. Select to continue with the installation, and to close the setup.

  • Page 14: Running The Manager

    Terminal Setup When the installation is complete, reboot the system to initialize the Twin Client software. a. To reboot the system immediately, click on Finish b. To reboot later, click on the option to restart the computer later, and click on Finish Running the Manager The PowerNet Twin Client Manager is the utility that manages the terminal software and...

  • Page 15: Quick Start

    Telnet session. Quick Start This section describes how to prepare the Twin Client Manager and the Symbol terminal for a Telnet session with the host. Following an initial serial download, the terminal software and configuration are managed automatically, over the wireless network.
  • Page 16 Terminal Setup Click on , select the desired emulation, and then click on Emulation Setting the Servers The Servers are the Telnet host systems the terminals will access. To set these addresses from the menu, click on Settings Servers • March, 2006 Supported Equipment Manual...
  • Page 17 Software Management Then click on Use the button if you want to load an .svr file. Use the button if you Note: Load Save As want to save your file as an .svr file. Enter the server name, IP address, IP port (normally 23 for Telnet servers), and emulation type.
  • Page 18 "Windows-like". Click on after entering information. See the AirBEAM Operation section in the Symbol Twin Client manual for instructions on the AirBEAM option in this screen. Setting Terminal Model and COM Port The terminal model is , and the default serial connection is through .
  • Page 19 Software Management The following illustrates the terminal model option to select based on your terminal model, under Settings, Options, Terminal Model. Terminal Model Terminal Model Option 8140 8140 Click on the first time around to ensure that all defaults are set, especially Note: when changing emulations.
  • Page 20 Terminal Setup Setting Airloader Auto-Configuration The configuration download and IP address assignment for each terminal will take place automatically by setting the Airloader Auto-Configuration options. Click on the option in the menu. Airloader Tools If the Airloader Auto-Configuration window does not display the options, click on Note: button.
  • Page 21 Software Management This powerful software management tool is described in detail in the section entitled Airloader Auto-Configuration. For now, it is sufficient simply to use it for assignment of the initial terminal configuration and IP address, both of which can be easily changed later.

  • Page 22: Booting The Terminal

    Terminal Setup The display expands to show the default terminal group. Next, click on the New Group icon and use the button to select the configuration file saved earlier. Browse Check the box, and the system is now configured to automatically download IP Active addresses, software, and configuration files to the terminals.

  • Page 23: Configuring The 8140 Terminal For Download

    Software Management It is not necessary to warm boot at this time. However, instructions to perform a warm boot (also known as a soft reset) are as follows. Warm Boot Sequence - Following Power Press Backlight, Func (blue key), and Down Arrow keys all at the same time. Configuring the 8140 Terminal for Download The terminal download requires a serial connection between the terminal and the PC through a cable.

  • Page 24: Starting A Telnet Session

    • Using the Twin Client terminal menu system. To simplify the task for experienced Symbol installers, the standard setup options of both the Twin Client Manager and the terminal menu system match those of other Symbol products. As an additional conversion aid, customized Symbol configuration files can be imported and automatically converted to Twin Client.
  • Page 25 Software Management Then click on the selection, as shown below. VT100 VT220 Click on after the selection is made, and return to the main Twin Client Manager menu. The standard settings tab will now reflect the settings for VT emulation. •...
  • Page 26 Terminal Setup Quadrant Mode This scrolling list option defines the rules by which the terminal display is positioned in the larger host display. As defined by Twin Client, quadrants are fixed position "windows" in the host display, and the terminal display is located on whatever quadrant contains the current cursor position.
  • Page 27 Software Management Click on after the selection is made, and return to the main Twin Client Manager menu. The standard settings tab will now reflect the settings for 5250 emulation. Quadrant Mode This scrolling list option defines the rules by which the terminal display is positioned in the larger host display.
  • Page 28 Terminal Setup always positions on a quadrant boundary regardless of input field boundaries. Soft Viewing keys are enabled. is the same as except the viewing keys are disabled. Hard Soft locks the terminal display origin (upper left corner) to fixed row and column Lock (x,y) coordinates in the host display.
  • Page 29 Software Management Quadrant Mode This scrolling list option defines the rules by which the terminal display is positioned in the larger host display. As defined by Twin Client, quadrants are fixed position "windows" in the host display, and the terminal display is located on whatever quadrant contains the current cursor position.

  • Page 30: Importing Custom Configurations

    This scrolling list selects the attached printer type. The default value is , indicating none that no printer is attached. Importing Custom Configurations Existing installations that use a custom Symbol configuration file are easily converted to Twin Client with the option found under the tab of Twin Client Manager. Import...

  • Page 31: Terminal Setup Using Twin Client Menus

    Software Management Terminal Setup Using Twin Client Menus The Twin Client terminal software provides an internal menu system for configuring certain parameters on the terminal and for switching between Server and Telnet mode of operation. Press uppercase at the startup screen as shown in the following figure. Twin Client ©...
  • Page 32 Terminal Setup The 12-digits displayed at the terminal screen top is the terminal’s Identification Code. 00A0F826E614 Authorization ______________ not authorized <F3> Save <F7> Quit Type the authorization code into the field as it appears on the web site. Punctuation characters, such as the hyphen (-), are required. Press to save the authorization code.

  • Page 33: Authorizing Powernet

    Software Management Authorizing PowerNet Each PowerNet Twin Client will run for 30 minutes at a time without authorization. Uninterrupted operation for a production environment is the result of authorizing the software. The Twin Client Manager can automatically authorize the terminal over the wireless network if the following requirements are met: •...
  • Page 34 Terminal Setup Go to Click on . Click on the http://www.connectrf.com. Partner Services Generate icon at the top of the page. Follow the directions on the web site. Authorization Authorized Terminals The number of terminals authorized, the number of terminals in use, and the number of terminals remaining is provided in the Authorized Terminals box on the lower left side of the screen.
  • Page 35 Software Management Click on an option and move it using the buttons. Down Click on when finished. button is an alternate method of obtaining an authorization Manual Authorization code for a terminal. This method does not utilize Airloader, as does the other method. Click on this button, manually enter your mac address in the screen that appears, and click on .
  • Page 36 Terminal Setup A pop-up box appears with the machine ID and a space for the additional license’s authorization code. Enter the additional license’s authorization code and click on Use the machine ID in the pop-up box instead of the original machine ID to get your authorization code.
  • Page 37 Software Management Transfer Authorization The Transfer Authorization feature is used when moving a site license from one PC to another. After Twin Client Manager is installed on a new PC, you will need the system/machine ID for it. This ID appears in the first box of the authorization screen. From Twin Client Manager, select from under the menu.
  • Page 38 Terminal Setup Listing Click on the button to view authorization codes issued. Listing The authorization codes used along with their corresponding serial numbers will appear. Click on when finished. Click on the button when finished. Close • March, 2006 2-28 Supported Equipment Manual...

  • Page 39: Software Management

    Software Management Software Management In addition to providing functions for the download of files to the terminal via the traditional serial connection, the Twin Client Manager also provides for the management of terminal software and configurations automatically, over the wireless network. Airloader Auto-Configuration The software and supporting configuration files for all Twin Client terminals can be configured for automated management after installing the Twin Client AirLoad Hex file...
  • Page 40 Terminal Setup Synchronizing Configuration Files Click to put a check in the Synchronize Configuration Files box to enable automatic synchronization of configuration files on the terminal. When the terminal is cold booted, its configuration files will be compared with the most recent on the PC. The terminal is updated automatically if it does not have the latest revision.
  • Page 41 Software Management After the Configuration File and all of the other parameters have been set, the group is made active by clicking in the check box. Active A setting under the Group allows you to associate a saved server file (.svr file) Note: with a particular group.
  • Page 42 Terminal Setup Clicking on the button will cause all terminals in this group that are currently Thin Mode running in thick mode to be switched to thin mode the next time Airloader is run on the terminal. Click on the button to view a dialog box for scheduling an automatic Airloader Schedule update.
  • Page 43 Software Management Setting the Segment Checking the button restricts a terminal group to a range of IP addresses. The Segment IP Address can be any valid address on the segment as it is used only to identify the segment. The setting of the Net Mask can be used to restrict the range. This feature is useful for segregating terminal groups by location.

  • Page 44: Mobile Device Manager (Mdm) Features

    Terminal Setup Then, holding the mouse button down, drag the terminal icon to the desired group as shown next. Release the mouse button, which reassigns the terminal. The next time the terminal is rebooted, it will be reconfigured as defined in the group specification.
  • Page 45 Software Management A screen will appear with a display resembling the terminal screen. Clicking on the button on the upper left brings up a screen in which you can modify Font the font settings, as shown below. • 2-35 Supported Equipment Manual March, 2006...
  • Page 46 Terminal Setup Select from the menu. Terminal Messenger Tools You may enter an Address Range in the boxes on this screen. Click on From when finished. Enter a message to send in the space provided, select the terminal to receive this message by clicking on it in the column, and click on the button to send...
  • Page 47 Software Management Select from the menu. RF Monitor Tools RF Monitor is an "Over The Air" diagnostic tool. It's used to collect diagnostic trace information from RF terminals running PowerNet Twin Client software. It runs on a Windows PC and will send a command to the RF terminal to start tracing. The terminal, when it receives this command, will start sending the trace information over the RF link to the PC that issued the command.
  • Page 48 Terminal Setup Click on Select Find, and/or Find Next to search for pieces of information in your Edit. log, or select Clear to clear the search. Click on to select Start Monitor or Stop Monitor. Actions Click on to choose Set Debug Levels or Settings. Tools The options in Set Debug Levels are shown below.
  • Page 49 Software Management The maximum log file size can be set under Settings. Click on to show or hide the Toolbar and the Status Bar. View This is the Toolbar. It is found near the top of the screen. This is the Status Bar. It is found at the bottom of the screen. Click on under to view version number information.
  • Page 50 Terminal Setup RF Monitor is a very small program and does not even require installation. Just place it in a directory on your PC and create a shortcut to run it. It will run on all versions of Windows except V3.1 and Windows 95. 1.
  • Page 51 Software Management 6. With the RF terminal sitting at the prompt, select Press Any Key Actions/Start Monitor 7. Press a key on the RF terminal to open a session, and you should see trace data in the RF Monitor window. When done, end the trace and the file will be named (where is the last 2 octets of the RF terminal’s IP address) in tnxxx.yyy.log...
  • Page 52 Terminal Setup Common Problems with RF Monitor • The trace won’t start. RF Monitor uses UDP to send commands to the RF device. On busy networks UDP packets are not always delivered. The terminal can miss the command to start the trace.
  • Page 53 Software Management a. Emulation protocols (IBM 5250, IBM 3270, DEC VT200, etc.) b. PowerNet Twin Client products c. RF Network concepts d. Wired network concepts e. Telnet sessions f. TCP/IP They are text files that can be read with any editor or viewer and can be useful to end users and integrators even if they may not have all the requirements above.

  • Page 54: Sending Program And Configuration Files To The Terminal

    Terminal Setup Sending Program and Configuration Files to the Terminal Boot the terminal. Go to , and Start Settings Control Panel. Double-click on the icon. Communications Select the tab. PC Connection Change the baud rate here if necessary. Click on 7.
  • Page 55 Software Management 8. Make sure that the box is checked in front of the option entitled, Allow serial cable or infrared connection to this COM port. 9. Click on While ActiveSync is connecting, you will see the following screen. • 2-45 Supported Equipment Manual March, 2006...
  • Page 56 Terminal Setup When ActiveSync has connected, you will see the screen below. 10. Select , and then click Next screen appears. Connected • March, 2006 2-46 Supported Equipment Manual...
  • Page 57 Software Management 11. On the PC, select from the menu in Send Program Files to Terminal Terminal Twin Client Manager. The following screen will appear. 12. Click on The following screen will appear. • 2-47 Supported Equipment Manual March, 2006...
  • Page 58 Terminal Setup 13. Click on 14. On the PC, choose from the menu Send Configuration Files to Terminal Terminal in Twin Client Manager. You will see the following screen. 15. Choose 16. Click on The following screen will appear. • March, 2006 2-48 Supported Equipment Manual...
  • Page 59 Software Management 17. Click on 18. On the terminal, select , and Start Settings System Spectrum 24 Settings 19. Set the ESS ID 20. Click on 21. Click on , and , and Start Settings Connections Network 22. Set the , and IP Address Subnet Mask...
  • Page 60 Terminal Setup This page is intentionally blank. • March, 2006 2-50 Supported Equipment Manual...

  • Page 61: Chapter 3 • Keypad Configuration

    Chapter 3 • Keypad Configuration shift func 8140 28-Key Terminal keytop Diagrams ctrl ctrl-shift space Vw ↑ bksp shift ▲ Vw ← Vw → insert send ► ◄ Vw ↓ scan scan ▼ remove clear erase pg ↑ home pg ↓ find select &...
  • Page 62 Keypad Configuration func shift keytop ctrl ctrl-shift space Vw ↑ shift bksp ▲ reset Vw ← Vw → ► ◄ send Vw ↓ scan scan ▼ clear insert s req home & alpha > ctrl enter func 8140 28-Key 3270 Emulation •...
  • Page 63 Software Management func shift keytop ctrl ctrl-shift Vw ↑ space bksp ▲ shift roll ↑ reset Vw → Vw ← ► send ◄ fld+ fld- print Vw ↓ scan scan ▼ roll ↓ clear erase insert home sreq erase help attn &...

  • Page 64: Table

    Keypad Configuration Table Note: The keyboard default is numeric, producing numbers. Press alpha to toggle between alpha and numeric mode. • In numeric mode, pressing a key produces the number on that key. • In alpha mode, pressing a key produces the letter on that key. (123) = numeric mode (abc) = alpha mode (ABC) = shift key activated in alpha mode...
  • Page 65 Software Management (ABC)<9><9><9> (ABC)<9><9><9> (ABC)<9><9><9> (ABC)<9><9><9><9> (ABC)<9><9><9><9> (ABC)<9><9><9><9> <tab> <tab> <tab> <bksp> <bksp> <bksp> bksp <up> <up> <up> <down> <down> <down> down <left> <left> <left> left <right> <right> <right> right <send> <send> <send> send <end> <end> <end> <shift><clear> <shift><clear> clear <enter>...
  • Page 66 Keypad Configuration <shift><enter> <shift><enter> <shift><enter> escape <ctrl><bksp> <ctrl><bksp> <ctrl><bksp> delete <func><7> <func><8> <func><9> <ctrl><shift><end> duplicate <func><4> <func><4> sys req <func><5> <func><5> <func><5> home <func><4> page up <func><7> page down <func><8> find <func><9> select <ctrl><up> roll up <ctrl><down> roll down <ctrl><left> field - <ctrl><right>...

  • Page 67: 8140 37-Key Terminal

    Software Management num-shift func alpha-shift keytop 8140 37-Key Terminal ctrl ctrl-shift Diagrams space alpha shift shift bksp delete scan home remove send func clear select find vw ↑ ▲ pg ↑ vw ← vw → vw ↓ ◄ ► ▼ pg ↓...
  • Page 68 Keypad Configuration num-shift func alpha-shift keytop ctrl ctrl-shift space alpha shift shift bksp delete scan reset send clear func sreq home erase vw ↑ ▲ vw ↓ vw ← vw → ◄ ► ▼ insert “ & k ‘ < alpha >...
  • Page 69 Software Management num-shift func alpha-shift keytop ctrl ctrl-shift space alpha shift shift bksp scan reset send clear func print erase vw ↑ ▲ sreq roll ↑ vw ↓ vw → vw ← ◄ ► ▼ roll ↓ home fld - fld + &...

  • Page 70: Table

    Keypad Configuration Table Note: The keyboard default is numeric, producing numbers. Press alpha to toggle between alpha and numeric mode. • In numeric mode, pressing a key produces the number on that key. • In alpha mode, pressing a key produces the letter on that key. (123) = numeric mode (abc) = alpha mode (ABC) = shift key activated in alpha mode...
  • Page 71 Software Management (ABC)<y> (ABC)<y> (ABC)<y> (ABC)<z> (ABC)<z> (ABC)<z> <bksp> <bksp> <bksp> bksp (123)<up> (123)<up> (123)<up> (123)<down> (123)<down> (123)<down> down (123)<left> (123)<left> (123)<left> left (123)<right> (123)<right> (123)<right> right <send> <send> <send> send <end> <end> <end> <clear> <clear> <clear> clear <enter> <enter> <enter>...
  • Page 72 Keypad Configuration <ctrl>(123)<6> <ctrl>(123)<6> <ctrl>(123)<6> <ctrl>(123)<7> <ctrl>(123)<7> <ctrl>(123)<7> <ctrl>(123)<8> <ctrl>(123)<8> <ctrl>(123)<8> <ctrl>(123)<9> <ctrl>(123)<9> <ctrl>(123)<9> <ctrl>(123)<0> <ctrl>(123)<0> <ctrl>(123)<0> <ctrl><shift>(123)<1> <ctrl><shift>(123)<1> <ctrl><shift>(123)<1> <ctrl><shift>(123)<2> <ctrl><shift>(123)<2> <ctrl><shift>(123)<2> <ctrl><shift>(123)<3> <ctrl><shift>(123)<3> <ctrl><shift>(123)<3> <ctrl><shift>(123)<4> <ctrl><shift>(123)<4> <ctrl><shift>(123)<4> <func><bksp> <func><bksp> <func><bksp> space <shift><up> <shift><up> <shift><up> view up <shift><down> <shift><down> <shift><down>...

  • Page 73: 8140 47-Key Terminal

    Software Management func shift 8140 47-Key Terminal keytop ctrl shift-ctrl Diagrams space bksp shift delete insert scan home send remove select clear func find ▲ vw ↑ ◄ ► ▼ vw → vw ← vw ↓ pg ↑ pg ↓ &...
  • Page 74 Keypad Configuration func shift keytop ctrl shift-ctrl space bksp shift delete reset scan send home sys req clear func erase ▲ vw ↑ ◄ ► ▼ vw → vw ← vw ↓ insert & > enter 8140 47-Key 3270 • March, 2006 3-14 Supported Equipment Manual...
  • Page 75 Software Management func shift keytop ctrl shift-ctrl space bksp shift delete reset scan send remove print clear func find ▲ vw ↑ ◄ ► ▼ vw → vw ← vw ↓ fld - fld + roll ↑ insert home sysrq roll ↓...

  • Page 76: Table

    Keypad Configuration Table 3270 5250 <a> <a> <a> <b> <b> <b> <c> <c> <c> <d> <d> <d> <e> <e> <e> <f> <f> <f> <g> <g> <g> <h> <h> <h> <i> <i> <i> <j> <j> <j> <k> <k> <k> <l> <l> <l>...
  • Page 77 Software Management <enter> <enter> <enter> enter <1> <1> <1> <2> <2> <2> <3> <3> <3> <4> <4> <4> <5> <5> <5> <6> <6> <6> <7> <7> <7> <8> <8> <8> <9> <9> <9> <0> <0> <0> <.> <.> <.> <shift><.> <shift><.>...
  • Page 78 Keypad Configuration <ctrl><bksp> <ctrl><bksp> <ctrl><bksp> delete <ctrl><m> <ctrl><n> <ctrl><o> <ctrl><k> duplicate <ctrl><send> <ctrl><s> sys req <shift><end> <ctrl><end> <ctrl><r> home <ctrl><o> page up <ctrl><t> page down <ctrl><clear> find <ctrl><end> select <ctrl><send> print <ctrl><end> <ctrl><clear> <ctrl><clear> erase <shift><end> <shift><end> <shift><send> <shift><send> reset <ctrl><p>...

  • Page 79: Chapter 4 • Error Message Resolution Guide

    Chapter 4 • Error Message Resolution Guide Twin Client Error Message Resolution Guide Message Reason Solution Reference Tech Note ENTRY TOO LONG; Trying to key beyond the field size. Ensure that you are entering input into the correct field. ALPHABETIC ONLY; Trying to key a character that is not Ensure that you are entering input into the alphabetic.
  • Page 80 Error Message Resolution Guide Message Reason Solution Reference Tech Note INVALID KEY; The key pressed is not valid. Ensure that you are entering input into the correct field. MUST CLEAR FIELD; Trying to enter data in a field that Ensure that you are entering input into the must be cleared first.
  • Page 81 Error Message Resolution Guide Message Reason Solution Reference Tech Note Connection ERROR.\nREBOOT Could not Connect. Verify that your Network settings are correct T1113, T1114, T1161, MOBILE UNIT; and you are in the correct mode using the T1171, T1187 and correct Port. T1194 Disconnect ERROR.\nREBOOT Could not Disconnect.
  • Page 82 Error Message Resolution Guide Message Reason Solution Reference Tech Note TIMEOUT\n\nSending Data; Mobile Unit out of the coverage Most likely a range, access point, radio, T1113, T1114, T1161, area. host or network issue. Troubleshoot the T1171, T1187 and customer’s environment. T1194 TIMEOUT\n\nReceiving Data;...
  • Page 83 Error Message Resolution Guide Message Reason Solution Reference Tech Note Error receiving host\nlist from Server; Bad Protocol detected. Usually a result of bad cabling, power or faulty transceiver. Also, will receive this if the Mobile Unit is in the wrong mode for server operation.
  • Page 84 Error Message Resolution Guide Message Reason Solution Reference Tech Note User Count Exceeded.\n Session Possible authorization issue. Verify that you have the correct number of Ended; licenses for the number of Mobile Units you are using. Primary Unavailable\nTrying Alternate; First Host IP address not available Verify the host address.
  • Page 85 Error Message Resolution Guide Message Reason Solution Reference Tech Note Unable to Allocate\nFont Memory; Mobile Unit does not have enough Reduce the fonts in use or expand the memory to load the fonts. memory in the Mobile Unit. Font Loading Error; Could not load the font.
  • Page 86 Error Message Resolution Guide Message Reason Solution Reference Tech Note Press any key; Press a key to continue. Advisory message. TwinClient Telnet; Prompt. Advisory message. TwinClient Server; Prompt. Advisory message. TwinClient TN3270; Prompt. Advisory message. TwinClient TN5250; Prompt. Advisory message. TwinClient TNVT;...
  • Page 87 Error Message Resolution Guide Message Reason Solution Reference Tech Note Edit Radio Option; Menu Option. Advisory message. Edit License Key; Menu Option. Advisory message. Run Site Survey; Menu Option. Advisory message. Switch Client Modes; Menu Option. Advisory message. Run TwinClient; Menu Option.
  • Page 88 Error Message Resolution Guide Message Reason Solution Reference Tech Note PLACE IN CRADLE; Place the Mobile Unit in the cradle. Advisory message. REMOVE FROM CRADLE; Remove Mobile Unit from the Advisory message. cradle. ACQUIRING CRADLE BUS; Attempting to access the cradle Advisory message.
  • Page 89 Error Message Resolution Guide Message Reason Solution Reference Tech Note Mobile Unit Out\nOf Range, Mobile Unit out of the coverage Most likely a range, access point, radio, Unable\nTo Receive; area. host or network issue. Troubleshoot the customer’s environment. Printer Not\nResponding; Can not print.
  • Page 90 Error Message Resolution Guide Message Reason Solution Reference Tech Note Domain Name Server\nNot Set; DOMAIN NAME SERVER not Configure the Mobile Unit with the correct configured. network IP information. Domain Name Server\nQuery Memory Memory error on the Mobile Unit Expand the Mobile Unit memory or return Error;...
  • Page 91 Error Message Resolution Guide Message Reason Solution Reference Tech Note Display formatting\ntoo large Mobile Unit does not have enough Expand the Mobile Unit memory or order a for\ncurrent screen; memory to run your configured server from Connect. reformatted screens. Mobile Unit\ninitialization error; Mobile Unit problem.
  • Page 92 Error Message Resolution Guide Message Reason Solution Reference Tech Note Mobile Unit Type; Prompt. Advisory message. WARNING: This will \nend any\ncurrent Prompt. Advisory message. session; Continue (Y/N)?; Prompt. Advisory message. HOST ENTRY; Prompt. Advisory message. VT(100/220) Setup; Prompt. Advisory message. Mobile Unit Info;...
  • Page 93 Error Message Resolution Guide Message Reason Solution Reference Tech Note Control Codes; Prompt. Advisory message. Local Echo; Prompt. Advisory message. <BK SP> Sends; Prompt. Advisory message. New Line Mode; Prompt. Advisory message. Insert Mode; Prompt. Advisory message. Autowrap Mode; Prompt. Advisory message.
  • Page 94 Error Message Resolution Guide Message Reason Solution Reference Tech Note Map Underline; Prompt. Advisory message. Break Key; Prompt. Advisory message. ANSI Setup; Prompt. Advisory message. Control Codes; Prompt. Advisory message. Backspace Key; Prompt. Advisory message. MISCELLANEOUS SETUP; Prompt. Advisory message. Test Options;...
  • Page 95 Error Message Resolution Guide Message Reason Solution Reference Tech Note Scan Code Test; Prompt. Advisory message. LOGIN OPTIONS; Prompt. Advisory message. User Name; Prompt. Advisory message. User Password; Prompt. Advisory message. Prompt. Advisory message. OFF; Prompt. Advisory message. Map; Prompt. Advisory message.
  • Page 96 Error Message Resolution Guide Message Reason Solution Reference Tech Note 7 bit; Prompt. Advisory message. 8 bit; Prompt. Advisory message. Send Delete; Prompt. Advisory message. Send Backspace; Prompt. Advisory message. Mobile Unit Setup; Prompt. Advisory message. Scanner Options; Prompt. Advisory message. Program Options;...
  • Page 97 Error Message Resolution Guide Message Reason Solution Reference Tech Note Backlight Time; Prompt. Advisory message. Enter Key Action; Prompt. Advisory message. Reset Options; Prompt. Advisory message. Font Size; Prompt. Advisory message. Portable Printer; Prompt. Advisory message. Reprint Option; Prompt. Advisory message. Data IDs;...
  • Page 98 Error Message Resolution Guide Message Reason Solution Reference Tech Note Scan Identifier; Prompt. Advisory message. AID Scan Setup; Prompt. Advisory message. Long Scans; Prompt. Advisory message. Scan Send; Prompt. Advisory message. Yes; Prompt. Advisory message. Prompt. Advisory message. Normal; Prompt. Advisory message.
  • Page 99 Error Message Resolution Guide Message Reason Solution Reference Tech Note Errors Only; Prompt. Advisory message. Automatic; Prompt. Advisory message. All Messages; Prompt. Advisory message. Reject; Prompt. Advisory message. Truncate; Prompt. Advisory message. Split; Prompt. Advisory message. Do Not Send; Prompt. Advisory message.
  • Page 100 Error Message Resolution Guide Message Reason Solution Reference Tech Note External; Prompt. Advisory message. none; Prompt. Advisory message. monarch; Prompt. Advisory message. pddumb; Prompt. Advisory message. comtec; Prompt. Advisory message. rascal; Prompt. Advisory message. codewriter; Prompt. Advisory message. comtec(S); Prompt. Advisory message.
  • Page 101 Error Message Resolution Guide Message Reason Solution Reference Tech Note Frequency: Prompt. Advisory message. Duration: Prompt. Advisory message. Delay: Prompt. Advisory message. Select Scanner; Prompt. Advisory message. Setup Scanner; Prompt. Advisory message. Scan Test; Prompt. Advisory message. Scan Operation; Prompt. Advisory message.
  • Page 102 Error Message Resolution Guide Message Reason Solution Reference Tech Note Auto/Pulse; Prompt. Advisory message. Auto/No Pulse; Prompt. Advisory message. Wand Simulation; Prompt. Advisory message. VT100; Prompt. Advisory message. VT220; Prompt. Advisory message. SETUP; Prompt. Advisory message. Mobile Unit IP/Radio; Prompt. Advisory message.

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