Symbol PDT 8100 Series Product Reference Manual page 295

Table 12-6. Troubleshooting the MDM8100-150 (continued)
Symptom
Dial-out fails
Cause
Location setting is incorrect.
Incorrect server phone number. Verify the phone number you
For Pocket PC 2003 - 'Trouble
Connecting: There is no answer
at the number dialed. Verify the
phone...' error message
appears.
For Pocket PC 2003 - the
Connection Manager routes are
incorrect.
For Pocket PC 2003 - eConnect
is not configured.
Maintenance and Troubleshooting
Solution
Verify Dialing Locations. Verify
Dialing Patterns are correct for
your current location. For
example, enter 'G' in the 'For
local calls, dial:' field to dial
directly, or '9,G' if your
telephone system requires '9' to
be dialed first to access an
outside line.
are connecting to in the
Connecting dialog boxes.
Modem may be required to be
powered prior to opening port
for dial-out. Tap Start - Settings
- System - Symbol Settings -
Settings - External5VoltPower
and select ActiveOn.
Warm reset your terminal (see
Performing a Soft Reset
page 2-34). Confirm the
connection settings.
Ensure installation instructions
included with eConnect have
been performed. Verify
eConnect files are present on
terminal. Verify connection
name is 'SnapOnModem'.
on
12-23