Page 1: Series Ip Phones
Installing and Administering Avaya J100 Series IP Phones Release 4.0.2 Issue 2 July 2019...
Page 2 RESERVES THE RIGHT TO TAKE LEGAL ACTION AGAINST YOU the express behalf of Avaya. End User agrees to indemnify and hold AND ANYONE ELSE USING OR SELLING THE SOFTWARE harmless Avaya, Avaya's agents, servants and employees against all WITHOUT A LICENSE.
Page 3 MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE HTTP:// written consent of Avaya can be a criminal, as well as a civil offense WWW.MPEGLA.COM. under the applicable law. Compliance with Laws...
Page 4 AC adapters shipped with the equipment or specified by device. Avaya to be used with the equipment. If you use any other equipment, it may cause failures, malfunctioning, Le présent appareil est conforme aux CNR d'Industrie Canada or fire.
Page 5 Device Usage Consent interference by one or more of the following measures: By using the Avaya device you agree that Avaya, from time to time, may collect network and device data from your device and may use • Reorient or relocate the receiving antenna.
Page 6: Table Of Contents
Contents Chapter 1: Introduction......................10 ..........................10 Purpose ........................11 Change history Chapter 2: Avaya J100 Series IP Phones overview............. 12 ....................12 J100 Series IP Phone models ........................13 Button modules ......................... 14 Wi-Fi Module ......................14 Hardware specifications ......................
Page 7: Table Of Contents
Busy Indicator ....................... 176 Whisper Page ........................176 Exclusion ....................... 176 Send All Calls ..................... 176 Extension to Cellular ................... 177 Limit Number of Concurrent Calls July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 8: Table Of Contents
Limitations of call preservation ..................206 Limitations after a successful failover ....................207 Indications of redundancy ® .............. 207 Supported non Avaya Aura proxies for redundancy July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 9: Table Of Contents
PHONEKEY parameter values ....................326 Nesting of WML elements ..........328 WML syntax specifications for Avaya J100 Series IP Phones Appendix B: Public CA Certificates..................342 July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 10: Chapter 1: Introduction
Chapter 1: Introduction Purpose This document focuses on preparing Avaya J100 Series IP Phones for installation, initial administration, and administration tasks. This document is intended for the administration engineers or support personnel who install, administer, and maintain Avaya J100 Series IP Phones.
Page 11: Change History
• Minor phrasing and spelling improvements throughout the document Release 3.0 June 2018 • Added Avaya J139 IP Phone specification and features • Extended Device Enrollment Services description • Added “Feature administration” chapter • Updated Appendix • Minor phrasing and spelling improvements throughout the document Release 4.0...
Page 12: J100 Series Ip Phone Models
Chapter 2: Avaya J100 Series IP Phones overview Avaya J100 Series IP Phones provide a range of applications and features for unified communications. The phones leverage the enterprise IP network and eliminate the need of a separate voice network. The phones offer superior audio quality with the amplified handsets and customization with low power requirements in a Session Initiation Protocol (SIP) environment.
Page 13: Button Modules
The Avaya J100 Expansion Module provides 72 additional lines. You can connect up to three button modules to Avaya J100 Series IP Phones. Each button module can be placed in both stand and wall mount positions together with the phone.
Page 14: Chapter 2: Avaya J100 Series Ip Phones Overview
Avaya J100 Series IP Phones overview Wi-Fi Module The Avaya J100 Wireless Module enables the phone to connect to a wireless network. The phone displays the Wi-Fi status icon when the Wi-Fi network is in use. If the phone loses connection to one Wi-Fi network, it continues to operate with another redundantly configured wireless network or Ethernet network.
Page 15: Power Specifications
GSPPoE power adapter Power specifications Avaya J100 Series IP Phones can be powered using Power over Ethernet (PoE) or a 5V DC adapter. You must purchase the power adapter separately. ® Avaya J100 Series IP Phones are ENERGY STAR compliant.
Page 16 Avaya J100 Series IP Phones overview • Avaya J169 IP Phone supports three JBM24 Button Modules or two Avaya J100 Expansion Modules on PoE. For additional button modules, use 5V DC power adapter. • Avaya J179 IP Phone supports two JBM24 Button Modules or one Avaya J100 Expansion Module on PoE.
Page 17: Supported Codecs
• Follow all warnings and instructions marked on the phone. • Do not immerse Avaya J100 Series IP Phones in water and do not use the phone when you are wet. If you accidentally drop the phone into water, do not retrieve it until you have first unplugged the line cord from the modular wall jack.
Page 18 The phone’s electrical contacts could generate a tiny spark, which could ignite heavy concentrations of gas. • Never push objects of any kind into Avaya J100 Series IP Phones through housing slots. The objects may touch hazardous voltage points or short out parts resulting in electric shock.
Page 19: Chapter 3: Initial Setup And Connectivity
Avaya J100 Series IP Phone Overview and package to make sure all the relevant Specifications components are available. Avaya J100 Series IP Phones ship in a box containing an IP Phone, a handset with a cord, a dual-position phone stand, and a regulatory/safety sheet.
Page 20: Installing The Wireless Module
Installing the wireless module Before you begin Obtain the following items: • Phillips #1 screw driver to install the screw of the Avaya J100 Wireless Module. • A flat screw driver that fits in the opening of the module panel. Procedure 1.
Page 21 Installing the wireless module 2. To remove the module panel, slide the panel out in the direction of the arrow. 3. Insert the Avaya J100 Wireless Module to the edge connector. July 2019 Installing and Administering Avaya J100 Series IP Phones...
Page 22 Initial setup and connectivity 4. Use the Phillips #1 screwdriver to fasten the module. 5. Slide the module panel inward to close. July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 23: Wireless Module Configuration
Wall mounting the phone About this task The wall mounting procedure for all Avaya J100 Series IP Phones is similar. Wall mounting brackets look different for Avaya J169/J179 IP Phone. You can order the wall mounting kit separately, using the part numbers that correspond to the phone model.
Page 24 3. Attach the phone to the wall mount bracket by inserting the two upper tabs of the wall mount bracket into the slots on the back of the phone. The lower pair of tabs rest against July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 25: Wall Mounting Avaya J100 Expansion Module
Wall mounting Avaya J100 Expansion Module About this task Wall mounting procedure for an Avaya J100 Expansion Module is similar to the one for Avaya J100 Series IP Phones. You can order the wall mounting bracket for Avaya J100 Expansion Module separately, along with the kit.
Page 26 2. Place the expansion module bracket on one level to the right of the phone bracket, drill holes, and then affix the #8 screws. 3. Attach the Avaya J100 Expansion Module to the wall mount bracket by inserting the upper tab of the wall mount bracket into the slot on the back of the expansion module.
Page 27: Phone Installation Process
Phone installation with DES DES server Device Enrollment Services (DES) is an Avaya cloud service used to automate the deployment of phones, especially during initial deployment. DES exposes interfaces to allow different entities to interact with the service.
Page 28 Config URL config URL found? Config URL found? Code Connect to Connect to Enrollment config URL config URL code? Cancel Prompt for Config URL Success? Done July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 29: Phone Installation Without Des
- 802.3af PoE - 802.3af PoE injector Note: You can also power the phone using the Avaya DC 5 volt AC power adapter which can be ordered with the device. Software prerequisites Ensure that your network already has the following components installed and configured: ®...
Page 30 Session Border Controller 7.0 or later • If applicable, IP Office IPO 11.0.0 or later • A DHCP server for providing dynamic IP addresses to the Avaya J100 Series IP Phones. ® • A file server, an HTTP, HTTPS, or the Avaya Aura...
Page 31 Communi c ati o n Profi l e File Server DHCP File Server NTP Server DHCP Server NTP Server Configure security Unpack and assemble Connect IP Phone to the network certificates July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 32 Configure VLAN. Virtual LAN (VLAN) on page 54 for more information. Install the phone. Installing the phone on page 35 for more information. July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 33 Secondary Session Manager Survivability Server CM Endpoint Profile section System Profile Type Use Existing Endpoints Extension Endpoint Template Voice Mail Number Presence server Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 34 1. Go to the https://support.avaya.com/ website. 2. In the Enter Your Product Here field, enter Avaya J100 Series IP Phones. 3. In the Choose Release field, click the required release number. 4. Click the Downloads tab. The system displays a list of the latest downloads.
Page 35: Installing The Phone
Review the release notes and any Read Me files associated with a distribution package. Ensure that the Settings file is not cached in your browser. To do this, clear the browser cache before downloading the settings file from the Avaya support Web site, so that you don’t get an old version.
Page 36 To ensure that the phone is properly installed and running properly, verify that the following requirements are complete. Task Reference Has the phone acquired an IP address? N/A Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 37: Device Upgrade Process
Platform Feature Description Device upgrade process Avaya J100 Series IP Phones are upgraded to a newer version using the APPNAME parameter. Alternatively, you can use the APPNAME_IN _USE parameter which checks the firmware version installed on the phone to perform a corresponding upgrade action, for example: IF $APPNAME_IN_USE SEQ 4.0.2.0.11 GOTO CROSSGRADE...
Page 38: Avaya J100 Expansion Module Upgrade
The upgrade events are logged under NOTICES level in the Syslog file. Avaya J100 Expansion Module upgrade You can upgrade the Avaya J100 Expansion Module firmware to a new version using Avaya J100 Series IP Phones software distribution package. For more information about downloading and...
Page 39 2. Set the expansion module firmware file name in J100Supgrade.txt. 3. Reboot the phone. The expansion module will reboot automatically. Related links Avaya J100 Expansion Module upgrade on page 38 July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 40: Server Configuration
Chapter 4: Servers, VLAN, and IP configuration Server configuration To install Avaya J100 Series IP Phones in your telephony environment, you must configure the following servers: • DHCP server: To dynamically assign IP addresses to the devices and provide the device configuration parameters.
Page 41 Network server / parameters Switch (LLDP) for provisioning Avaya Aura ® ® Figure 1: Diagram: Phone setup in Avaya Aura environment System Manager July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 42: Chapter 4: Servers, Vlan, And Ip Configuration
3. Extract the distribution package, and save the extracted files and the 46xxsettings.txt settings file on the file server. Related links File Server configuration on page 40 July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 43: Dhcp Server Configuration
LLDP to manage power and administer VLANs, DSCP, and 802.1p priority fields. The transmission and reception of LLDP is specified in IEEE 802.1AB-2005. The Avaya J100 Series IP Phones use Type-Length-Value (TLV) elements specified in IEEE 802.1AB-2005, TIA TR-41 Committee - Media Endpoint Discovery (LLDP-MED, ANSI/TIA-1057), and Proprietary elements.
Page 44: Lldpdu Transmitted By The Phones
Servers, VLAN, and IP configuration The Avaya J100 Series IP Phones running SIP software support IEEE 802.1AB if the value of the configuration parameter LLDP_ENABLED is “1” (On) or “2” (Auto). If the value of LLDP_ENABLED is “0” (off), the transmission and reception of Link Layer Discovery Protocol (LLDP) is not supported.
Page 45: Tlv Impact On System Parameter Values
The value of the PHY2VLAN parameter on the phone is VLAN ID configured from the value of the Port VLAN identifier in the TLV. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 46 0.0.0.0. • The Application Type is not 1 (Voice) or 2 (Voice Signaling). • The Unknown Policy Flag (U) is set to 1. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 47 • The current L2QVLAN value was set by an IEEE 802.1 VLAN name. • The current L2QVLAN value was set by a TIA LLDP MED Network Policy (Voice) TLV. July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 48: Configuration Through Dhcp
Servers, VLAN, and IP configuration Configuration through DHCP The Avaya J100 Series IP Phones obtain network and configuration information using DHCP protocol. You can configure the DHCP server to provide the following information to the device: ® • Avaya Aura Session Manager address.
Page 49 Configuration through DHCP Parameter Description HTTPPORT Sets the TCP port used for HTTP file downloads from non-Avaya servers. The default is HTTPSRVR IP addresses or DNS names of HTTP file servers used for downloading settings, language, and firmware files during startup.
Page 50: Dhcp Options
- X if the OUI is anything else • hhhhhh are the ASCII characters for the hexadecimal representation of the last three octets of the phone MAC address. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 51 Option 43 is processed only if the first code in the Option is 1 with a value of 6889. The value 6889 is an Avaya enterprise number. All values are interpreted as strings of ASCII characters that are accepted with or without a null termination character.
Page 52 Option 43 and the corresponding parameters are as follows: Code Parameter Does not set any parameter. The value must be 6889. HTTPSRVR HTTPDIR HTTPPORT TLSSRVR TLSDIR TLSPORT TLSSRVRID L2QVLAN PHY1STAT Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 53 SIP_CONTROLLER_LIST Extending use of DHCP lease Avaya J100 Series IP Phones support configuration of network parameters to the phone using DHCP as per RFC 2131. However, when a DHCP server becomes unreachable and the DHCP lease currently held by the phone expires, the phones continues to use the same lease until the DHCP server becomes reachable.
Page 54: Virtual Lan (Vlan)
58 VLAN separation The Avaya J100 Series IP Phones has an internal network switch that is capable of using VLANs to segregate traffic between the LAN port, the PC port and the internal port that goes to the CPU of the phone.
Page 55 55 VLAN separation modes Avaya J100 Series IP Phones supports two VLAN separation modes: • No VLAN separation mode: In this mode, the CPU port of the port receives untagged frames and tagged VLAN frames on any VLAN irrespective of whether the phone sends untagged frames or tagged frames.
Page 56: External Switch Configuration
VLAN ID= PHY2VLAN. In this mode, there is a complete separation between the CPU port and the PC port. In order to configure Avaya J100 Series IP Phones to work in this mode, all the following conditions must be met:...
Page 57: Exceptions To The Vlan Forwarding Rules
DHCPOFFER. If VLANTEST= 0, then the phone does not fail back and keeps sending DHCP requests by using tagged VLAN frames with VLAN ID = L2QVLAN. July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 58: Vlan Parameters
• A name equal to value pair in DHCPACK message • SET command in the Settings file • DHCP option 43 • LLDP Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 59: Settings File
• 1: Does not strip tags. VLAN tags are not stripped from Ethernet frames leaving the Computer (PC) port of the phone. PHY2TAGS is configured through the Settings file. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 60 L2QSIG parameter are set to priority 0. Valid values are 0 through 7. L2QAUD is configured through: • SET command in the Settings file • LLDP Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 61: Ipv4 And Ipv6
54 IPv4 and IPv6 Avaya J100 Series IP Phones support IPv4 and IPv6 dual mode, as well as only IPv6 mode. All the IPv4 functionality is retained for IPv6. IPv6 protocol is enabled by default. Avaya J100 Series IP Phones support the following combinations of IPv4 and IPv6 IP address configuration: •...
Page 62: July 2019 Installing And Administering Avaya J100 Series Ip Phones
Note: Do not use DHCPv6 and SLAAC simultaneously for same subnet. Avaya J100 Series IP Phones can have multiple IPv6 addresses, all of which can be SLAAC. For more information about configuring parameters for assigning an IPv6 address, see IPv6 configuration on page 63.
Page 63: Ipv6 Configuration
(continue to use IPv6 address, if DHCPv6 lease expires). • 1: DHCPv6 complies with IETF RFC 8415 standard (immediately release IPv6 address, if DHCPv6 lease expires). Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 64 Value operation: • 0: Only IPv4 mode is enabled. • 1(Default): Dual mode is enabled. • 2: Only IPv6 mode is enabled. July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 65: Configuring Ipv6 From The Phone Menu
Obtain the access code to Administration menu. On the phone, use Administration menu for the following: • Enable the web server. • Get the IP address of the phone. July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 66: Configuring A Dhcp Server In The Dual And Ipv6-Only Environments
• In the IPv6-only environment, specify the IP address of the file server using DHCPv6. 2. Configure the DHCPv6 server to send a Vendor-Specific Information (VSI) option with an enterprise number of 6889 which is the Avaya Enterprise Number. 3. Include the vendor-specific option 17 with an opt-code of 242 within that option.
Page 67: Ipv6 Limitations
DHCPv4 or a DHCPv6 server. IPv6 limitations After upgrading Avaya J100 Series IP Phones to the current release firmware version, if IPv6 was not enabled previously, the phone will function in dual mode to get valid IPv6 address from the network.
Page 68 The value can contain from 0 to 255 characters. EXCHANGE_USER_DOMAIN Null Specifies the Exchange email user domain. The value can contain from 0 to 255 characters. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 69 The value can contain up to 255 characters. The file names should be separated by commas without intervening spaces, for example: digicertroot.txt,digicertgl obalCA.txt,ITserverCA.txt July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 70: Sip Phone Administration On Communication Manager
Chapter 5: Avaya Aura configuration for phones SIP phone administration on Communication Manager The SIP-based calling features in the following table can be invoked directly on Avaya J100 Series ® IP Phones or using a feature button provisioned using Avaya Aura Communication Manager.
Page 71: Sip Phone Administration On Session Manager
Transfer upon hang-up — SIP phone administration on Session Manager Avaya J100 Series IP Phones might display a prompt asking for the extension and password ® during the administration on Avaya Aura Session Manager. The phones use the extension and ®...
Page 72: Chapter 5: Avaya Aura Configuration For Phones
- Avaya IP Office Platform Feature Description Controllers ® A controller is a proxy server that routes the calls. A controller, such as Avaya Aura Session Manager or IP Office, also works as a registrar and an interface between Communication Manager and phones.
Page 73 Emerg softkey is pressed. In Avaya J100 Series IP Phones you can set up to 100 additional emergency numbers to dial. You can define the numbers using the following parameter: •...
Page 74: Chapter 6: Phone Configuration
Chapter 6: Phone configuration Phone configuration Avaya J100 Series IP Phones can be configured by using one of the following methods: • the Administration menu on the phone • the web interface of the phone Administration menu • 46xxsettings.txt file...
Page 75 Procedure 1. Press Main Menu softkey. 2. On the Access code screen, enter the admin menu password using the dialpad. 3. Press Enter. July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 76 You must provide at least four ASCII numbers. • Null: Specifies that no authentication code is required to access Admin menu. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 77 2. In the Access code field, enter the administration password. The default access code is 27238. 3. Press Enter. Related links Configuring the phone using Administration menu on page 74 July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 78 Specifies the time in seconds, the phone waits for the DHCP server response. The available format is ddd. The following parameters are available in the Servers menu: Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 79 The phone displays the following debug options: • Serial port mode • Port mirroring • Phone report • SSH access • SSH fingerprint • Clear SSH lockout July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 80 7. Use the Right Arrow key or the Change softkey to change the PC Ethernet setting to one of the following: • Auto • 10Mbps half • 10Mbps full • 100Mbps half • 100Mbps full • Disabled 8. Press Save. July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 81: Group Identifier
Setting event logging Procedure 1. Press Main Menu > Administration. 2. In the Access code field, enter the admin menu password. 3. Press Enter. 4. Select Log. July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 82 Value operation: • 0: Disables algorithm. • 1: Enables algorithm, but not for contacts. • 2: Enables algorithm, including contacts. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 83 (*), and pound key (#). Note: • The parameter values must be relevant to the location of the Avaya Media Server where the IP phones are registered. For example, if a phone is in Japan and its media server is in the United States, set the PHNCC value to 1 for the United States.
Page 84: Restarting The Phone
A restart does not affect user-specified data and settings, such as contact data or the phone login and password. Related links Configuring the phone using Administration menu on page 74 July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 85 The settings are based on the SIP values set in the IP Office system configuration. Procedure 1. Press Main Menu > Admin. 2. In the Access code field, enter the admin menu password. July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 86 The two modes to detect the available environment are as follows: - Auto: Detects the Avaya environment automatically. - No: Does not detect the Avaya environment and switches to a non-AST mode. • Reg. policy: Specifies the registration policy for SIP.
Page 87 Use this procedure to view the parameters associated with the admin procedures. Procedure 1. Press Main Menu > Administration. 2. In the Access code field, enter the admin menu password. 3. Press Enter. July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 88: Before You Begin
• DOT1X: To support 802.1X Pass-thru operation, set the parameter to zero or one. • DOT1XSTAT: To support supplicant operation, set the parameter to one or two. July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 89 This procedure erases all static information, without any possibility of recovering the data. Procedure 1. Press Admin menu > Administration. 2. In the Access code field, enter the admin menu password. July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 90: Administering Display Language Options
This is applicable to the phones in an Open SIP environment only. Note: Avaya J100 Series IP Phones parameters stored for a particular user are not reflected in other phones, for example, it is not reflected in 9600 Series IP Deskphones, even if the SIP user is the same.
Page 91 Traditional Chinese is supported only for J169/179 SIP IP Phones. Note: Avaya J129 IP Phone does not support Arabic and Thai languages. For better readability, the deskphones can display the English fonts in a bigger font-size. For information on how to administer this feature, see Setting a larger display font size. All downloadable language files contain all the information needed for the phone to present the language as part of the user interface.
Page 92: Configuring The Phone Using The Web Interface
Phone configuration Note: Specifying a language other than English in the configuration file has no impact on Avaya Communication Manager settings, values, or text strings. Related links Phone configuration on page 74 Configuring the phone using the web interface The web interface menu contains the same configuration sections as the phone Administration menu and can be used instead of a provisioning server.
Page 93 1. On the phone, press Main Menu. 2. Scroll to Administration, and press Select. 3. In the Access code field, enter the administration password. The default access code is 27238. July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 94 7. Scroll to Phone. The IP address is displayed next to the Phone. Related links Enabling access to web interface of the phone on page 93 July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 95: Configuring Network Settings
7. To log out of the web UI, click Logout. Configuring network settings About this task Avaya J100 Series IP Phones display the details of the configuration fields in the Description section of the screen. Procedure 1. Log in to the web interface as an administrator.
Page 96 Specifies the type of the ICMP destination unreachable messages. The options are: • No • Limited Port Unreachable messages (default) • Protocol and Port Unreachable messages Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 97 HTTP. The valid value is an integer from 80 to 65535. The default port number is 80. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 98 Configuring network settings on page 95 Configuring Ethernet settings About this task Avaya J100 Series IP Phones display the details of the configuration fields in the Description section of the screen. Procedure 1. Log in to the web interface as an administrator.
Page 99 Specifies the IP address of the phone. You can enter the IP address in this field. The valid value is an IP address in the dotted decimal name format. The maximum number of characters is 15. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 100 Value format: eight groups of four hexadecimal digits. The default value is null. Use SLAAC Specifies whether to use Stateless Auto-Configuration. The options are: • Yes (default) • No Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 101 • On: To support the VLAN functionality by using the internal switch of the phone. • Off: To disable the VLAN functionality of the phone. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 102 Specifies the layer 3 Differentiated Services (DiffServ) code point for signaling frames generated by the phone. The valid value is an integer from 0 to 63. The default value is 34. LLDP Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 103 Configuring Ethernet settings on page 98 Configuring Wi-Fi settings About this task Avaya J100 Series IP Phones display the details of the configuration fields in the Description section of the screen. July 2019 Installing and Administering Avaya J100 Series IP Phones...
Page 104 Use of 802.11d Configures the 802.11d specifications automatically to the local regulatory domain for the WLAN network. The options are: • Disable (default) • Enable Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 105 The valid value is the IP address in the dotted decimal name format. The maximum number of characters is 15. The default value is “0.0.0.0”. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 106 The value must include 10 hexadecimal digits for 64 bit keys and 26 hexadecimal digits for 128 bit keys. The default value is empty. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 107 • TLS EAP Phase 2 Authentication Method Specifies the type of EAP Phase 2 authentication method. The options are: • None (default) • MSCHAPV2 Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 108 The valid value is an integer from 0 to 63. The default value is Related links Configuring Wi-Fi settings on page 103 July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 109 Phone configuration Configuring SIP settings About this task Avaya J100 Series IP Phones display the details of the configuration fields in the Description section of the screen. Procedure 1. Log in to the web interface as an administrator. 2. In the navigation pane, click SIP.
Page 110 ® This is an Avaya Aura setting which is ignored in an Open SIP environment. The options are: • Yes (default) • No Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 111 The valid value is an integer from 4 to 3,600. The default value is 32 seconds. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 112 • Enable with Annex B support G.711u law Specifies whether the G.711u law codec is enabled. The options are: • Disable • Enable (default) Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 113 Protocol Extended Reports (RTCP XR) (RFC 3611) is sent as part of the RTCP packets to a remote peer or an RTCP monitoring server. The options are: • Yes • No (default) Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 114 Specifies an estimate in milliseconds for the Round Trip Time (RTT). The valid value is an integer from 500 to 10,000. The default value is 500 milliseconds. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 115 PPM server. The valid value is an integer from 2 to 3,600. The default value is 600 seconds. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 116 Specifies the URI for Avaya Aura Conferencing or network conferencing in Open SIP environments. The valid value is a string of up to 255 ASCII characters. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 117 • avaya-ccs-profile, which is identical to ccs For the third-part call control setup, you can use message-summary. Voice Mail Access Code Specifies the number to access the voice mail in a non-Avaya environment. 100rel Specifies whether the 100rel option tag is included in the SIP INVITE header field.
Page 118 Phone configuration Configuring Settings About this task Avaya J100 Series IP Phones display the details of the configuration fields in the Description section of the screen. Procedure 1. Log in to the web interface as an administrator. 2. In the navigation pane, click Settings.
Page 119 1. Do Not Disturb Specifies the status of the Do Not Disturb feature. The options are: • Do Not Allow • Allow (default) Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 120 The options are: • Call to Contact destination (default) • Transfer to Contact destination • Blind transfer to Contact destination • Conference to Contact destination Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 121 Specifies whether the network configuration can be modified by the user. The options are: • Do Not Allow to Modify • Allow to Modify (default) Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 122 Specifies the format of the contact name to be displayed in the Contacts list. The options are: • 'Last Name' 'First Name' (default) • 'First Name' 'Last Name' Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 123 Enable Phone Lock Specifies whether the Lock feature is enabled on the phone. The options are: • Do Not Allow (default) • Allow Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 124 • 4 – Voicemail Value format: numbers from 0 to 4 and a comma (,). The default value is “0,1,2”. Branding Volume Specifies the volume level at which the Avaya audio brand is played. The options are: • 12db below nominal •...
Page 125 • Disable • Enable (default) AGC Speaker Specifies the Automatic Gain Control setting for the speaker. The options are: • Disable • Enable (default) Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 126 Specifies the acoustic exposure protection mode. Protection Mode The options are: • Off (Default) • Dynamic • 4 hours • 8 hours Dialing Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 127 The valid value is up to 4 dialable characters. The default value is 011. Value format: digits from 0 to 9, *, #. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 128 Administration access code after the login is locked. The valid value is an integer from 5 to 1440. The default value is 10 minutes. MLPP Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 129 The valid value is an integer from 1 to 15. The default value is 5 minutes. Save Extension Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 130 CCMS Media Preservation Specifies whether a call will be preserved when there is no SIP connectivity to IP Office. ® This setting is applied only in the Avaya Aura environment. The options are: • Disable • Enable (default) Preserved Call Duration Specifies the time interval in minutes during which the call is preserved.
Page 131: Configuring Date And Time
118 Configuring date and time About this task Avaya J100 Series IP Phones display the details of the configuration fields in the Description section of the screen. Procedure 1. Log in to the web interface as an administrator.
Page 132 “L” for local time or “U” for Universal Time. 5. Click one of the following : • Save: To save the configuration changes. • Reset to Default: To revert to the default values. July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 133 Configuring the phone using the web interface on page 92 Configuring management settings About this task Avaya J100 Series IP Phones display the details of the configuration fields in the Description section of the screen. Procedure 1. Log in to the web interface.
Page 134 The valid value is a string of up to 127 ASCII characters without spaces. This field is empty by default. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 135 Displays the version of the SIP software. This field is empty by default. Backup Software Version Displays the backup software version. This field is empty by default. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 136 ('), lesser than (<), greater than (>), comma (,), period (.), question mark (?), forward slash (/). Procedure 1. Log in to the web interface by using your username and current password. 2. In the navigation pane, click Password. July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 137 Configuring the phone using the web interface on page 92 Debugging About this task Avaya J100 Series IP Phones display the details of the configuration fields in the Description section of the screen. Procedure 1. Log in to the web interface as an administrator.
Page 138 Specifies the SNMP community name string. The valid value is a string of up to 32 ASCII characters. The default value is empty. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 139 The valid value is a string of up to 64 ASCII characters. The default value is empty. Note: You can add maximum four certificates. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 140 Specifies the port used to receive packets from an SLA Monitor server. test messages Valid value is an integer from 6000 to 65535. The default value is 50011. Other Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 141 Debugging on page 137 Configuring certificates About this task Avaya J100 Series IP Phones display the details of the configuration fields in the Description section of the screen. Procedure 1. Log in to the web interface as an administrator. 2. In the navigation pane, click Certificates.
Page 142 The options are: • Certificate revocation operation will accept certificates (default) • Certificate is considered to be revoked and TLS connection is closed Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 143 Specifies the time interval in minutes for the OCSP cache expiry. The valid value is an integer from 60 to 10080. The default value is 2880 minutes. SCEP Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 144 PKCS#12 file is to be downloaded. The valid value is a string of up to 255 ASCII characters without any intervening spaces. The default value is empty. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 145 Configuring certificates on page 141 Configuring Environment Settings About this task Avaya J100 Series IP Phones display the details of the configuration fields in the Description section of the screen. Procedure 1. Log in to the web interface as an administrator.
Page 146 92 Configuring Background and Screen Saver of the Phone About this task Avaya J100 Series IP Phones display the details of the configuration fields in the Description section of the screen. Procedure 1. Log in to the web interface as an administrator.
Page 147 146 Configuring Calendar of the phone About this task Avaya J100 Series IP Phones display the details of the configuration fields in the Description section of the screen. Procedure 1. Log in to the web interface as an administrator.
Page 148 You can configure the pre-configured keys for the phone and button module. The number of configuration keys are available as follows: • Keys– 1 to 24 Phone keys. July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 149 92 Pre-configuration fields on page 149 Pre-configuration fields In the key configuration tab, the following fields are available for the phone and button module. July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 150 3. In the confirmation window Phone will restart if the phone is in idle state. Do you want to continue?, click OK. Related links Configuring the phone using the web interface on page 92 July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 151: Configuring The Phone Using The Settings File
(ASCI 8220) and the right double quotation mark (ASCII 8221). Related links Phone configuration on page 74 Contents of the settings file on page 152 Modifying the Settings file on page 154 July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 152: Contents Of The Settings File
The Avaya-provided upgrade file includes a line that tells the phones to GET 46xxsettings.txt. This line cause the phone to use HTTP/HTTPS to attempt to download the file specified in the GET command.
Page 153 PHNIC PHNLDLENGTH PHNLD PHNLAC PHNOL RFSNAME SNMPADD SNMPSTRING SCREENSAVERON TEAM_BUTTON_RING_T YPE TPSLIST VLANTEST Related links Configuring the phone using the settings file on page 151 July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 154 On the next poll, the phones download the Settings file and apply the configuration settings. Related links Configuring the phone using the settings file on page 151 List of configuration parameters on page 223 July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 155 172 Call Pickup To answer an incoming call on Call Pickup on page 173 behalf of another call pickup group member. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 156: Chapter 7: Feature And Application Configuration
Pre-configuration of keys To configure a set of phone keys Pre-configuration of keys for accessing features, page 180 applications or line appearances. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 157: Application Configuration
3. In the Group Number field, specify the group numbers if available. The value must be between 0 and 99. Related links Contacts list on page 157 July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 158: Recents
: • View the call history details. • Place a call. • Delete a call record. • Clear the Recent list. • Add a contact. July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 159: Calendar
Calendar information is updated whenever the user log in to the phone. Note: Avaya J139 IP Phone does not support the Calendar feature. Calendar configuration Use 46xxsettings.txt file to set the following parameters:...
Page 160 Specifies the number of minutes in which a reminder must be displayed again after it is temporarily dismissed. Valid values are 0 through 60. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 161 Specifies whether or not a tone will be generated the first time an Exchange reminder is displayed. Value operation: • 0: Tone not generated. • 1: Tone generated. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 162: Feature Configuration
Configuring Presence by using the web interface About this task Use this procedure to enable or disable complete presence options. July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 163 • 0: To disable DND and SAC link button. • 1: To enable DND and SAC link button. Note: Only Avaya J169/J179 IP Phone supports this feature. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 164: Guest Login
With the Guest Login feature, a guest user can login to another end user’s primary phone and use the phone for a specific period. Guest Login configuration Use the 46xxsettings file to set following parameters: July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 165: Push
Valid values are integers from 1 to Push The Push feature allows trusted applications to send their content to Avaya J100 Series IP Phones without any action required from the user. The Push process is a two-step operation which consists of the following: •...
Page 166 • 2: controls top line Push requests Note: The display Push request (the WML browser) is not supported by the Avaya J129 IP Phone and the Avaya J139 IP Phone. PUSHPORT Specifies the TCP port number to be used by the HTTP server for Push.
Page 167: Multiple Device Access
Push on page 165 Multiple Device Access Avaya J100 Series IP Phones support Multiple Device Access (MDA) with which you can simultaneously register up to 10 SIP devices for one user. With MDA, you can do the following: • Make and receive calls on any registered device.
Page 168 Session Manager IP address is selected according to the parameter SIP_CONTROLLER_LIST_2. Valid values are: • 4: IPv4. This is the default value. • 6: IPv6 July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 169: Multiple Level Precedence And Preemption
• SIP signaling must be set to TLS for the phone and the soft client. For security reasons, TCP is not supported with Shared Control. • Avaya J100 Series IP Phones now supports the Shared Control feature on all phone models.
Page 170 Value Operation: • 1: Routine • 2: Priority • 3: Immediate • 4: Flash • 5: Flash Override Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 171: Call Forward
• Call Forward No Answer: Forwards incoming calls that are not answered within a stipulated time to another number. ® You must activate this feature on the Avaya Aura Communication Manager. Enhanced Call Forward Enhanced Call Forward feature is used to set rules on call forwarding. The rules can be set by entering the internal and external phone numbers in the corresponding call forward types.
Page 172: Long-Term Acoustic Exposure Protection
RJ9 connector, when the headset profile is set to Profile1. You can configure this feature by using either the web interface or the 46xxsettings.txt file. Note: Avaya J129 IP Phone does not support long-term acoustic exposure protection. Related links Feature and application configuration...
Page 173: Call Pickup
If the call pickup feature is active on your phone, your call appearance will display an incoming call of your group member to your phone. ® Avaya J100 Series IP Phones supports the call pickup feature in Avaya Aura Communication Manager.
Page 174: Team Button
• Speed dial to call a monitored station that is idle. • Override the call redirection feature that includes SAC, CFWD, or ECF to ensure that a call rings on the monitored phone. ® To override call redirection, you must configure the monitored phone on Avaya Aura System Manager. ®...
Page 175: Busy Indicator
PHONEKEY parameter values on page 323 for more details. Note: ® This feature is available only in the Avaya Aura environment. Busy Indicator limitations The following are the limitations for the Busy Indicator feature: • Do not add more than 48 Busy Indicator lines per phone due to possible low performance.
Page 176: Whisper
Extension to Cellular With the Extension to Cellular (EC500) feature, you can do the following: • Receive an incoming call of your Avaya phone on your personal phone by using EC500 button when you are away from your desk. • Extend an ongoing call to your cell phone by using Extend Call button. When you answer the extended call on your cell phone, the call remains active on your office phone.
Page 177: Limit Number Of Concurrent Calls
A hunt group is a collection of users who handle similar types of calls. A user can take part in multiple hunt groups. ® The Hunt Group Busy feature must be configured on Avaya Aura System Manager. Related links...
Page 178: Priority Call
The Voicemail feature is used to dial the configured voice mail number to receive a voice message. Note: ® You must specify the voicemail number in the corresponding field in Avaya Aura System Manager before starting installation of the phone. July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 179 1. Log in to the web interface as an administrator. 2. In the navigation pane, click SIP. 3. In the Miscellaneous area, specify the number to access the voice mail in a non-Avaya environment. 4. Click one of the following: •...
Page 180: Malicious Call Tracing
The administrator must set up the phone system to trace and track malicious calls and there should be an attendant or controlling user to oversee the trace. ® This feature must be activated on the Avaya Aura Communication Manager. Related links...
Page 181 Setting Pre-configuration of keys on page 148 for more details. Note: ® The Pre-configuration of keys feature does not support all features of Avaya Aura Call Center Elite. The Pre-configuration of keys feature is not supported in the IP Office environment.
Page 182 Viewing IP address of the phone on page 94. Procedure 1. Open your MIB browser application. 2. Navigate to File > Load MIBs to upload the required .mib file. July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 183: Active Call Shortcut Keys
Note: ® Using Autodial keys as shortcuts is available only in the Avaya Aura environment. The following actions call can be specified for these keys: • Attended call transfer: the phone puts an active call on hold, and the user is able to talk to the destination (an Autodial user or a contact) first.
Page 184: No Hold Conference
Using the No Hold Conf feature button you can add more participants to the no hold conference. If the participants do not answer the call within a prescribed time limit, Avaya J100 Series IP Phones will display an error on the phone screen.
Page 185: Calling Party Number Blocking
WML browser The WML browser feature allows the user to view WML web pages. Wireless Markup Language (WML) is an XML-based markup language used by Avaya J100 Series IP Phones. With the WML browser feature, the user can access a pre-configured Home page, Click to Dial and Add to Contacts applications.
Page 186 8080 Specifies the TCP port number of the HTTP proxy server set as the WMLPROXY value. Allowed values are from 0 to 65535. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 187 Allowed values can contain up to 255 characters and must be separated by commas without any intervening spaces. Related links WML browser on page 185 July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 188 Avaya J100 Series IP Phones provide several updated security features. For example: SIP-based Avaya J100 Series IP Phones provides several updated security features. When the phone is in a locked state, a user can only receive calls or make emergency calls. User logs and data are protected with the user account.
Page 189: Access Control And Security
The phone stores the private key in PKCS#12 and PEM file formats. The phone sends the device identity certificate and a private key along with the encrypted password to the WPA supplicant. EAP-MD5 password is sent to the WPA supplicant securely. July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 190: Certificate Management
The Trusted and OCSP trust certificates are root or intermediate Certification Authority (CA) certificates that are installed on the phone through the 46xxsettings.txt file. Enhancements for installing identity certificates: • SCEP over HTTPS is supported for enrollment. July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 191: Phone Identity Certificates
Extended Key Usage endptIdentityCertExtendedKeyUsage Basic Constraints endptIdentityCertBasicContraints Server certificate validation A server always provides a server certificate when the phone initiates a SIP-TLS, EAP-TLS or HTTPS connection. July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 192 The phone checks for an IP address server identity match with the following in the specified order until a match is found: 1. Field of type IP address in the SAN extension July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 193: Trusted Certificates
OCSP Trust Certificates are installed in the same way as those for System Manager. However, OCSP Trust Certificates use a different parameter name called OCSP_TRUSTCERTS. This parameter follows the same format as that for TRUSTCERTS. July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 194: Configuration For Secure Installation
Specifies the private key length in bits to be created in the device for a certificate enrollment. The range is from 1024 to 2048. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 195 If the value contains $SERIALNO, $SERIALNO is replaced by the value of SERIALNO. If the value contains $MACADDR, $MACADDR is replaced by the value of MACADDR without the colon separators. July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 196: Chapter 9: Data Privacy Controls Addendum
Chapter 9: Data Privacy Controls Addendum Purpose Data privacy controls addendum applies to Avaya J100 Series IP Phones (J129, J139, J169, J179, JEM24), version 4.0.1.0. Personal Data is stored internally in the phone’s flash file system which is not directly externally accessible except through SSH to the limited privilege “craft”...
Page 197: Personal Data Human Access Controls
• No Access User data (on flash) • SSH – Limited to Avaya Services login to “craft” account with EASG authentication. “craft” account has limited access to filesystem. • Web Admin – Access is limited to a predefined “admin” account where the password is defined by the customer.
Page 198: Personal Data At Rest Encryption Controls
User data in logs (on flash) • TLS 1.2 (HTTPs) to send data with servers when it is being sent as a phone report • SSH July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 199: Personal Data Retention Period Controls
BRURI setting • While logged in to “craft” via SSH, log files containing user data can be transmitted July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 200: Personal Data View, Modify, Delete Controls And Procedures
• The Administrator can modify and delete selected data using the Admin web page or delete all data using the Reset to Default function Personal data pseudonymization operations statement User data (in memory) • Not applicable July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 201 • Not applicable Call Logs (on flash) • Not applicable User Passwords (on flash) • Not applicable User data in logs (on flash) • Not applicable July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 202: Chapter 10: Failover And Survivability
Session Manager. The third Session Manager can only be a Branch Session Manager. Alternatively, a non-Avaya Aura proxy can be used as a survivable proxy. In this case, when the connection is lost between the phone and the Session Manager, the phone again registers with the non-Avaya Aura proxy and attempts to continue the service with little disruption.
Page 203: Failover To A Backup Proxy
If the proxy fails to respond to the re-registration message, the phone starts a failover. The parameter REGISTERWAIT in ® the 46xxsettings.txt file defines the period of re-registration. However, the Avaya Aura System Manager parameter Registration Expiration Time takes precedence over the 46xxsettings.txt file parameter.
Page 204: Proxy Determination When The Connection To The Primary Proxy Is Lost
All Session Manager and Branch Session Manager instances support simultaneous registration while non-Avaya Aura proxies do not support simultaneous registration. For example, if your configuration is two Session Manager instances and a non-Avaya Aura proxy, then the value of SIMULTANEOUS_REGISTRATIONS is 2.
Page 205: Limitations During Failover Or Failback
• Call conferencing cannot be initiated. If a user disconnects a preserved call, the other end might not be disconnected because of the loss of signaling. July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 206: Limitations After A Successful Failover
® Failover to a proxy other than Avaya Aura ® The limitations after a phone fails over to a proxy other than Avaya Aura are: • A conference is limited to three parties and is hosted by the phone. • Contacts can be used and new contacts can be saved on the phone. New contacts are ®...
Page 207: Indications Of Redundancy
• Avaya IP Office ™ ™ • Audiocodes MediaPack 11x series and Mediant series gateways Note: All secondary gateways must be configured to support connection reuse. July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 208: Parameters For Redundancy Provisioning
Valid values are from 0 to 32. value set in System Manager overwrites the Value operation: value in the • 0: Timer is disabled 46xxsettings.txt file. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 209 The first element of the list has the highest priority, and the last element has the lowest priority. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 210 Manager. This enables the phone to access the full list of assigned servers after the phone logs in. You must provide at least one primary and secondary server to the phone to make the initial login July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 211 DHCP, LLDP, or the 46xxsettings.txt file, then you must not include it. In this case, the phone gains access to it after login. Dial Plan parameters for use when failing over to a proxy other than Avaya Aura Parameter name...
Page 212: Redundancy In A Non-Avaya Proxy Environment
INTER_DIGIT_TIMEOUT timer to expire. Redundancy in a non-Avaya proxy environment In an Avaya environment, the SIP proxy list is defined using dotted decimal notation to define the proxy addresses. In a non-Avaya environment, where FQDNs are used to define the SIP proxy, there can only be one proxy.
Page 213 Chapter 11: Backup and restore Backup and restore process Avaya J100 Series IP Phones support the backup and restore of the user-specific data. The phone supports HTTP over TLS (HTTPS) for backup and restore. The following user-specific data are supported for backup and restore: •...
Page 214: User Profile Backup On Personal Profile Manager (Ppm)
The following table lists the parameters that are backed up on Personal Profile Manager (PPM). Parameter Default Description value CLICKS Specifies if the phone button can generate click sounds. OUTSIDE_CALL_RING_TYP Specifies the default outside call ring type. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 215 Specifies whether the Lock softkey and the Lock feature button are displayed on the phone. SHOW_CALL_APPEARANC Specifies whether for a user the device displays call E_NUMBERS appearance numbers in the call containers. July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 216: Chapter 12: Troubleshooting
Chapter 12: Troubleshooting ™ SLA Mon agent ™ SLA Mon technology is a patented Avaya technology embedded in Avaya products to facilitate ™ advanced diagnostics. The phones support SLA Mon agent which works with Avaya Diagnostic ™ ™ Server (ADS). SLA Mon...
Page 217 4. Use the Left arrow key to configure the Reg. policy as Alternate and press Save. 5. Use the Up and Down arrow keys to go to the Avaya Environ screen. 6. Use the Left arrow key to configure the Avaya Environ as No and press Save. Cause There is a problem with the SIP proxy configuration.
Page 218: Chapter 13: Resources
Platform. ® Upgrading Avaya Aura Session See upgrading checklists and procedures. For people who Manager perform upgrades of ® Avaya Aura Session Manager. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 219 Using Avaya IP Office Platform See information about the maintenance For people who System Status Application tasks for System Status Application. maintain System Status Application. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 220: Finding Documents On The Avaya Support Website
Customer documentation for some programs is now available on the Avaya Documentation Portal at https://documentation.avaya.com. Important: For documents that are not available on the Avaya Documentation Portal, click Support on the top menu to open https://support.avaya.com. Using the Avaya Documentation Portal, you can: •...
Page 221: Viewing Avaya Mentor Videos
Avaya Mentor videos provide technical content on how to install, configure, and troubleshoot Avaya products. About this task Videos are available on the Avaya Support website, listed under the video document type, and on the Avaya-run channel on YouTube. Procedure •...
Page 222: Support
Resources • To find the Avaya Mentor videos on YouTube, go to www.youtube.com/AvayaMentor and do one of the following: - Enter a key word or key words in the Search Channel to search for a specific product or topic. - Scroll down Playlists, and click the name of a topic to see the available list of videos posted on the website.
Page 223: Appendix A: Customizable Parameters
Value operation: • Off • Dynamic • 4 hours • 8 hours Note: Avaya J129 IP Phone does not support long-term acoustic exposure protection. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 224 Specifies the duration for lockout when a user reaches the maximum attempts limit for accessing the Administration menu. Valid values are from 5 min. to 1440 min. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 225 Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 226 Used to check which firmware version is installed on the phone to perform a corresponding action, for example: IF $APPNAME_IN_USE SEQ 4.0.2.0.11 GOTO CROSSGRADE Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 227 Valid values are 0 through299. This parameter affects settings for AGC dynamic range and handset noise reduction thresholds. Always consult Avaya before changing this parameter. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 228 • 6: Five levels softer than normal • 7: Six levels softer than normal • 8: One level louder than normal • 9: Two levels louder than normal Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 229 • The maximum file size is 256 KB. • The file names are case sensitive. Example: SET BACKGROUND_IMAGE [xxx.jpg] Note: Avaya J139 IP Phone does not support Background image feature. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 230 46xxsettings.txt file. • 1: To set Backlight Timer value according to user settings. Note: Only Avaya J169/J179 IP Phone supports this feature. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 231 • 6: 3db above nominal • 5: nominal • 4: 3db below nominal • 3: 6db below nominal • 2: 9db below nominal • 1:12db below nominal Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 232 Syslog message will be also generated. Valid values are from 90 to 730. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 233 AUTO_SELECT_ANY_IDLE_AP PR is ignored. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 234 If the parameter is set to a value that is outside the range then default value is selected. Note: The parameter is set to 0 in IP Office environment. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 235 Specifies the number of seconds the phone will wait to complete the maintenance check for monitored controllers. Valid values are 4 through 3600. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 236 • Use %y for year without century (For example, 07). • Use %Y for year with century (For example, 2007). Any character not preceded by % is reproduced exactly. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 237 • 2: DES discovery is enabled • 3: to set the devices to automatically use DES without the need to select yes on the prompt. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 238 (continue to use IPv6 address, if DHCPv6 lease expires). • 1: DHCPv6 complies with IETF RFC 8415 standard (immediately release IPv6 address, if DHCPv6 lease expires). Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 239 OpenSSH versions are displayed in the Administration menu. Value operation: • 0: OpenSSL and OpenSSH versions are not displayed. • 1: OpenSSL and OpenSSH versions are displayed. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 240 • 2: EAPOL multicast pass-through disabled. DOT1XEAPS Specifies the authentication method to be used by 802.1X. Valid values are MD5, and TLS. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 241 Valid values are from 0 to 63. DSCPMGMT Specifies the DSCP value for OA&M management packet. Valid values are from 0 to 63. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 242 (the first Sunday in November at 2AM local time). DTMF_PAYLOAD_TYPE Specifies the RTP payload type to be used for RFC 2833 signaling. Valid values are 96 through 127. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 243 EASG responses for SSH login. The URLs must be separated by commas without any intervening spaces. Valid values are 0 to 255 ASCII characters. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 244 Third-party call control setup environment. Value operation: • 0: Disabled • 1: Enabled Set the parameter to 0 for Avaya ® Aura and IP Office environment. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 245 • 1: Yes Note: The parameter is set to 1 in IP Office 10.1 or later. In previous releases it is set to 0. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 246 Value operation: • 0: Disabled • 1: Enabled ENABLE_G726 Specifies if the G.726 codec is enabled. Value operation: • 0: Disabled • 1: Enabled Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 247 ENABLE_MLPP Specifies that whether the Multiple Level Precedence and Preemption (MLPP) is enabled or not. Value operation: • 0: Disabled. • 1: Enabled. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 248 • 0: No, TLS is not required. • 1: Yes, TLS is required. Note: A value of 0 is only intended for testing purposes. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 249 Note: On Avaya J129 IP Phone, the Lock option is in the Main menu. There is no Lock softkey or feature button. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 250 ENABLE_PPM_SOURCED_SIPPROXYSRVR Enables PPM as a source of SIP proxy server information. ® The parameter is only available in an Avaya Aura environment. Value operation: • 0: Proxy server information received from PPM is not used. • 1: Proxy server information received from PPM is not used.
Page 251 Value operation: • 0: PSTN access prefix is retained in the outgoing number. • 1: PSTN access prefix is removed from the outgoing number. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 252 • 2: Emergency softkey is displayed with a confirmation screen. Note: The parameter is set to 0 for IP Office environment. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 253 • 1: SRTCP is enabled. ENFORCE_SIPS_URI Specifies if a SIPS URI must be used for SRTP. Value operation: • 0: Not enforced • 1: Enforced Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 254 II or Avaya Aura Conferencing 6.0 or later. Valid values are 0 through 1000. This parameter is used only for development and debugging purposes. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 255 Specifies whether or not a tone will be generated the first time an Exchange reminder is displayed. Value operation: • 0: Tone not generated. • 1: Tone generated. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 256 End Call softkey. Valid values are 5 through 999. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 257 FORCE_WEB_ADMIN_PASSWORD Null Specifies the password to access the phone through Web as Administrator. Valid values are 8 to 31 alphanumeric characters. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 258 + or - (+ is assumed if omitted), followed by 0 through 12 (hours), followed by a colon (:), followed by 00 through 59 (minutes). Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 259 Valid values are integers from 1 to HANDSET_PROFILE_DEFAULT Specifies the number of the default handset audio profile. Valid values are 1 through 20. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 260 There is no way to prevent a profile from being displayed. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 261 The default value is null. HTTPPORT Sets the TCP port used for HTTP file downloads from non-Avaya servers. Values range from 0 to 65535. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 262 • 0: No messages are generated. • 1: Limited port unreachable messages are generated. • 2: Protocol and port unreachable messages are generated. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 263 Specifies whether IPv6 will be supported or not. Value operation: • 0: IPv6 will not be supported. • 1: Dual mode. • 2: IPv6 only mode. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 264 • A name equal to value pair in DHCPACK message • SET command in a settings file • DHCP option 43 • LLDP Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 265 Valid values are 0 through 7. Note: This parameter can also be set through: • SET command in a settings file • LLDP Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 266 Specifies whether LLDP is enabled. Value operation: • 0: Disabled • 1: Enabled • 2: Enabled, but only begins transmitting if an LLDP frame is received. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 267 • 1: User need to dial area code. When enabled, the area code parameter (PHNLAC) should also be configured. Note: This parameter is supported when the phone is failed over. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 268 Emergency events are logged Warning: Setting the value to 7 can impact the performance of the phone because of the number of events generated. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 269 LOCALLY_ENFORCE_PRIVACY_HEADER Specifies whether the phone displays Restricted instead of ® The parameter is only available in an Avaya Aura CallerId information when a Privacy environment. header is received in a SIP INVITE message for an incoming call. Value operation: •...
Page 270 SIP signalling. Value operation: • 4: IPv4 • 6: IPv6 • 46: Prefer IPv4 over IPv6 • 64: Prefer IPv6 over IPv4 Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 271 • 1: Phone does not preserve a call. As soon as the phone detects link failure to IP Office, the phone drops a call and makes re-registration attempt. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 272 SDP- OFFER (for audio only) when the SDP-OFFER is pass through. Note: You should not use unauthenticated media encryption (SRTP) files. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 273 Note: This parameter is applicable in Avaya Aura environment. In case of IP Office and third party environment, use the parameter PSTN_VM_NUM. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 274 Certificate Authorities. The value can contain zero to 255 ASCII characters. The parameter is only available in ® an Avaya Aura environment. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 275 2048. MYCERTRENEW Specifies the percentage of the identity certificate's validity interval after which renewal procedure is initiated. Valid values are 1 through 99. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 276 TLS connection will be closed. • 1: Certificate revocation operation will accept certificates for which the certificate revocation status is unknown. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 277 This applies to when the OCSP responder is using a different CA. Spaces are not permitted in this parameter. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 278 Valid values are 60 through 31536000 (one year). The default value is 86400 (one day). Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 279 PHNLAC is a string representing the local area code the phone. Note: This parameter is supported when the phone is failed over. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 280 Specifies the interval of idle time, in minutes, after which the phone will automatically lock. The phone will lock irrespective of the value of ENABLE_PHONE_LOCK. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 281 Ethernet interface when VLAN separation is enabled. The parameter is not supported when VLANSEPMODE is 1. Valid values are 0 through 7. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 282 Ethernet frames leaving the Computer (PC) port of the phone. Note: This parameter is configured through the settings file. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 283 PKCS12 filename on the file server includes MAC address without colons. PKCS12 file download is preferred over SCEP if PKCS12URL is defined. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 284 The value of this parameter is used from PPM and not from the settings file. This parameter is not supported in IP Office environment as presence is not supported. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 285 • 1: Enable Privacy Extensions and prefer public addresses to temporary addresses. • 2: Enable Privacy Extensions and prefer temporary addresses to public addresses. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 286 Value operation: • 0: The call forward ringtone option is not provided (default). • 1: The call forward ringtone option is provided. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 287 Value operation: • 0: Not displayed • 1: Displayed (default) Note: Avaya J139 IP Phone does not support Exchange integration feature. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 288 This parameter is set to 0 in IP Office environment. PROVIDE_NETWORKINFO_SCREEN Specifies if the Network Information menu is displayed on the phone. Value operation: • 0: No • 1: Yes Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 289 For example, when you press the Message Waiting button. Note: This parameter is supported when the phone is failed over. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 290 Specifies the TCP port number to be used by the HTTP server in the phone for push. Valid values are 80 through 65535. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 291 PPM server again after a failed attempt. Each subsequent retry is delayed by double the previous delay. Valid values are 2 through 60. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 292 • 1: Call recording tone is not generated. RECORDINGTONE_INTERVAL Specifies the number of seconds between call recording tones. Valid values are 1 through 60. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 293 Valid values are 10 through 36000. REDIRECT_TONE Specifies the tone to play when a call goes to coverage. Valid values are from 1 to 4. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 294 Ring tone files must be single-channel WAV files coded in ITU-T G.711 u-law or A-law PCM with 8-bit samples at 8kHz. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 295 • 0: No • 1: Yes RTCPCONT Specifies if the sending of RTCP is enabled. Value operation: • 0: No • 1: Yes Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 296 This value is added to RTP_PORT_LOW to determine the upper limit of the UDP port range. The values can range from 32 through 64511. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 297 Allows the administrator to display the desired screen saver image. Note that If BACKGROUND_IMAGE_SELECT ABLE is set to 1 then the end user may override this setting. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 298 Specifies if SDP capability negotiation is enabled. Value operation: • 0: SDP capability negotiation is disabled. • 1: SDP capability negotiation is enabled. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 299 Specifies whether to display last extension after logout. Value operation: • 0: To hide last extension after logout. • 1: To display the last extension after logout. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 300 The single IPv6 mode phone ignores SIGNALING_ADDR_MODE and SIP_CONTROLLER_LIST and selects the SIP controller's IPv6 addresses from SIP_CONTROLLER_LIST_2. Value operation: • 4: IPv4 • 6: IPv6 Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 301 • [:port] is an optional port number. • [;transport=xxx] is an optional transport type where xxx can be TLS, TCP, or UDP. For example, SIP_CONTROLLER_LIST="10.13 8.251.56:5060;transport=tc p" Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 302 5060 Specifies the port the phone opens to receive SIP signaling messages. Valid values are 1024 through 65535. The default value is 5060. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 303 Specifies whether the SLA Monitor agent is enabled for phone control. Value operation: • 0: Disabled • 1: Enabled • 2: Controlled from admin menu. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 304 This parameter impacts the phone's SLA Mon agent configuration. A corresponding configuration must also be made on the SLA Mon server agentcom- slamon.conf file. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 305 SLA Mon server agentcom-slamon.conf file SLMSTAT Specifies if the SLA Monitor agent is enabled or not. Value operation: • 0: Disabled • 1: Enabled Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 306 NTP servers. Valid values are from 60 to 2880 minutes. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 307 • 1: Enabled • 2: Configured using local admin procedure. When this mode is configured, then by default the SSH server is disabled. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 308 The values are case insensitive. For IPO the recommended value shall be reg, message-summary, avaya-ccs-profile. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 309 UDP Source Port number does not match the UDP Destination Port number that the phone includes in RTP/ SRTP datagrams intended for that phone. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 310 Specifies the number of seconds that the telephone waits before sending out a TCP keep-alive (TCP ACK) message. Valid values are from 10 through 3600 Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 311 PPM. Value operation: • 0: AM or PM format. • 1: 24 hour format Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 312 Valid values contain 0 to 255 ASCII characters, including commas. This parameter can also be changed through LLDP. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 313 CA certificates (in PEM format) that are downloaded, saved in non-volatile memory, and used by the telephone to authenticate received identity certificates Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 314 Contacts is disabled. UUIDISPLAYTIME Specifies the duration, in seconds, that the UUI Information screen is be displayed. Valid values are 5 through 60. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 315 If there is no change to volume levels, there will be no backup to PPM service. Valid values are 2 through 900. The default value is 2. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 316 Un-registration includes termination of registration and all active dialogs. Valid values are 4 through 3600. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 317 Specifies the port on which the Web Server running on the phone will be accessed using HTTP. Valid values are 0, 80, 1024 to 65535. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 318 The allowed value contains not more than one URL of up to 255 characters. Note: If the value is set to default, the WML browser is disabled. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 319 WMLPROXY value will not be used. Allowed values can contain up to 255 characters and must be separated by commas without any intervening spaces. July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 320: List Of Wi-Fi Configuration Parameters
• wpapsk: WPA security standard with pre-shared key is defined. • wpa2e: WPA enterprise security standard is defined. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 321 PEAP and WLAN_WPA2E_EAP_PHASE2 is MSCHAPV2. The password must be from 8 to 63 characters. Note that the space and ASCII 0x20 are not supported. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 322 ASCII 0x20 are not supported. WLAN_L2QAUD Specifies the layer 2 priority value for audio frames generated by the telephone. Valid value is from 0 to 7. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 323: Phonekey Parameter Values
Priority Call whisperpage Whisper Paging callpark Call Park callunpark Call Unpark callpickup Call Pickup callpickupext Call Pickup Extended callpickupdir Call Pickup Directed Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 324 Waiting attr1: SET PHONEKEY "Key=1;Type=feature;Name=autmsgwt;at tr1=6837;forced" team Team button (Required) Specify the phone extension as attr1: SET PHONEKEY "Key=1;Type=feature;Name=team;attr1= 6837;forced" limitcall Limit Call Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 325 "Key=1;Type=line;Name=primary;attr1= 1;forced" Bridged Call (Required) Specify the bridged line Appearance appearance index as attr1 and bridge extension as attr2: SET PHONEKEY "Key=1;Type=line;Name=bca;attr1=1;at tr2=6837;forced" Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 326: Nesting Of Wml Elements
Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 327 Related links WML syntax specifications for Avaya J100 Series IP Phones on page 328 July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 328: Wml Syntax Specifications For Avaya J100 Series Ip Phones
Customizable parameters WML syntax specifications for Avaya J100 Series IP Phones General WML syntax specifications The following table shows WML syntax requirements supported by Avaya J100 Series IP Phones and exceptions to them: Specification External standard Exception reference Support for HTTP and...
Page 329 Phones display the “Page cannot be rendered” notification. WML elements in Avaya J100 Series IP Phones The following table shows WML elements supported by the Avaya J100 Series IP Phones WML browser, their attributes, values, and description: Element Attributes and values...
Page 330 <onevent> element. <br> Only style attribute is supported for A WML element which defines a line break. this element. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 331 For more information about this attribute values, see URI support page 340. • style • title: specified a title for the element. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 332 (n) or as a percentage of the scroll panel height (n%). The default value is 0 pixels. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 333 (Page 1 softkeys) • first <do> • second <do> • empty • More (Page 2 softkeys) • Home • Refresh • Exit • More Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 334 • More (Page 3 softkeys) • empty • empty • Exit • More If five <do> elements are specified, they are displayed as follows: Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 335 (Page 2 softkeys) • fourth <do> • fifth <do> • empty • More (Page 3 softkeys) • Home • Refresh • Exit • More Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 336 The method used to • name obtain a deck is defined by method in a <go> • value element. This element is not visually rendered. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 337 The History Stack is not changed when a card is refreshed. This element is not visually rendered. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 338 If the value bound to the variable specified by the name attribute is not Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 339 • value: specifies the value bound to the variable specified by the name attribute of the <select> element that contains the <option> element. Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 340 341 URI support URI support is provided in a Avaya J100 Series IP Phones WML browser. When an element containing an href attribute with a value that begins with an HTTP or HTTPS scheme is activated, it is processed as defined in the standard WML 1.3 specification.
Page 341 Nesting of WML elements The following are other URI schemes supported by Avaya J100 Series IP Phones: • When an element containing a href attribute with a wtai://wp/mc;number;name! result URI value is activated, a phone call is initiated to the specified phone extension.
Page 342: Appendix B: Public Ca Certificates
07 E0 32 E0 20 B7 Trusted Trusted 9 8:07 2C 3F 19 2F 06 28 Network CA Network A2 59 3A 19 A7 0F 06 9E Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 343 59 DB AD 0C 4C 9A EV Root CA Root G4 40 9B 8F E6 D3 8F 1A 61 C7 0B 79 F2 DC 25 AE 46 25 Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 344 91 70 0D 64 51 D7 50 D0 91 FB 56 F0 B2 AB 1D Authority 3B 8E B0 70 E5 6E - EC1 DF F5 Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 345 B5 30 91 F7 32 92 08 Authority - G2 Certificat 9E 6E 5A 63 E2 74 9D D3 AC A9 19 8E Authority - G2 Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 346 F2 CE B8 25 DC BC DD 24 0E 2B 3B 5B A0 4D AF 58 B4 7E A7 26 F0 18 40 75 28 Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 347 FC 6D 1F F6 2C 44 FD 10 1D 1F 0F A8 BC 77 F0 04 1F 76 34 B1 9E 5D B2 58 CA 58 01 5D Table continues… July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 348 8A CC B0 81 19 64 Authority 1B BC 64 3B 74 9C 89 89 64 Authority 0E 35 03 B1 74 6D 46 C3 D4 CB D2 July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 349 Environment Setting ........... Ethernet interface control ..........Exchange Calendar ............ Auto Intercom group code ..........pre-configuration of keys ..........Automatic Callback ............Settings ............... configuration ............... Configuring July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 350 ............Background Image ............. navigation ..............document changes ...............11 Screen Saver ..............146 download and save the software ......... field descriptions certificates ..............Ethernet settings ............99 July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 351 IPv6 configuration Administration menu .............65 web interface ..............IPv6 operation OCSP trust certificates configuration parameters ..........63 security configurations ..........193 DHCPv6 configuration ..........Option 43 codes July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 352 Priority Call ................ ™ SLA Mon agent ............... configuration ............... software ................feature administration ..........downloading and saving ..........Priority Call configuration ..........178 specifications process hardware ...............14 July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...
Page 353 VLAN separation mode ...........55 no VLAN ............... VLAN settings configure VLAN settings ..........VLAN tagging automatic failback ............57 Voicemail ................configuration ............... voice VLAN data VLAN ..............July 2019 Installing and Administering Avaya J100 Series IP Phones Comments on this document? infodev@avaya.com...

This manual is also suitable for:

J139 J169 J179 Jbm24 J129 Jem24

Avaya J100 Series Installing And Administering

Chapter 1: Introduction

Chapter 2: Avaya J100 Series IP Phones Overview

Chapter 3: Initial Setup and Connectivity

Chapter 4: Servers, VLAN, and IP Configuration

Chapter 5: Avaya Aura Configuration for Phones

Chapter 6: Phone Configuration

Chapter 7: Feature and Application Configuration

Chapter 8: Security

Chapter 9: Data Privacy Controls Addendum

Chapter 10: Failover and Survivability

Quick Links

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Summary of Contents for Avaya J100 Series

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Table of Contents