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Avaya JEM24 Manuals
Manuals and User Guides for Avaya JEM24. We have
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Avaya JEM24 manuals available for free PDF download: Installing And Administering, Installing
Avaya JEM24 Installing And Administering (354 pages)
Brand:
Avaya
| Category:
IP Phone
| Size: 2.08 MB
Table of Contents
Power over Ethernet (Poe) Statement
4
Radiation Exposure Statement
4
Radio Transmitter Statement
4
Table of Contents
6
Chapter 1: Introduction
10
Knowledge
10
Purpose
10
Skills
10
Tools
10
Change History
11
Chapter 2: Avaya J100 Series IP Phones Overview
12
Button Modules
13
Wi-Fi Module
14
Hardware Specifications
14
Power Specifications
15
Supported Codecs
17
Safety Instructions
17
Insert Name Field Descriptions
19
Examine the Contents of the Shipping
19
J100 Series IP Phone Models
12
Chapter 3: Initial Setup and Connectivity
19
Installing the Wireless Module
20
Before You Begin
20
Wireless Module Configuration
23
Wall Mounting the Phone
23
Wall Mounting Avaya J100 Expansion Module
25
Phone Installation with des
27
DES Server
27
The des Phone Interface
27
Phone Installation Without des
29
Des-Hsm
29
Disabling des
29
Hardware and Software Prerequisites
29
Administration Methods
30
Precedence of Administration Methods
30
Diagram: Phone Deployment Process
31
Diagram: IP Phone Setup
32
Installation Checklist Without des
32
System Manager User Profile Worksheet
33
Downloading and Saving the Software
34
Software Distribution Package
35
Installing the Phone
35
SIP Software Distribution Package Contains
35
Post Installation Checklist
36
Device Upgrade Process
37
Avaya J100 Expansion Module Upgrade
38
Upgrading the Expansion Module
38
About this Task
38
File Server Configuration
40
Chapter 4: Servers, VLAN, and IP Configuration
40
Setting up a File Server
42
Configuration through LLDP
43
LLDPDU Transmitted by the Phones
44
TLV Impact on System Parameter Values
45
DHCP Server Configuration
43
Setting up a DHCP Server
43
Configuration through DHCP
48
DHCP Site Specific Option
48
DHCP Options
50
Virtual LAN (VLAN)
54
VLAN Separation
54
VLAN Separation Modes
55
External Switch Configuration
56
Exceptions to the VLAN Forwarding Rules
57
Special Considerations
57
Special Use of VLAN ID=0
57
Automatic Failback of VLAN Tagging
57
VLAN Parameters
58
VLAN Support on the Computer or PC Port
58
Ipv4 and Ipv6
61
Ipv6 Auto-Configuration
61
Configuring Ipv4 from the Phone Menu
62
Configuring Ipv4 from the Web Interface
62
July 2019 Installing and Administering Avaya J100 Series IP Phones
62
Ipv6 Configuration
63
Dual_Ippref
64
Ipv6Stat
64
Privacy_Slaac_Mode
64
Configuring Ipv6 from the Phone Menu
65
Configuring Ipv6 from the Web Interface
65
Configuring a DHCP Server in the Dual and Ipv6-Only Environments
66
Ipv6 Limitations
67
Configuring the Settings File Parameters
67
Microsoft Exchange Server Integration
67
SIP Phone Administration on Communication Manager
70
Chapter 5: Avaya Aura Configuration for Phones
70
SIP Phone Administration on Session Manager
71
Controllers
72
Administering Emergency Numbers
72
Phone Configuration
74
Configuring the Phone Using Administration Menu
74
Chapter 6: Phone Configuration
74
Parameters for Managing Admin Menu
76
Accessing the Admin Menu after Log in
77
Accessing the Ethernet Ipv4 Settings
78
IP Configuration Field Description
78
Using the Debug Mode
79
Setting the Ethernet Interface Control
80
Group Identifier
81
Setting Event Logging
81
Setting the Group Identifier
81
Administering Enhanced Local Dialing
82
Enhanced Local Dialing Scenarios
84
Restarting the Phone
84
Configuring SIP Settings
85
Configuring Wi-Fi Using Phone UI
85
Setting Site Specific Option Number (SSON)
87
Using the VIEW Administrative Option
87
Setting the 802.1X Operational Mode
88
VIEW Field Description
88
Resetting System Values
89
Administering Display Language Options
90
Configuring the Phone Using the Web Interface
92
Viewing IP Address of the Phone
94
Configuring Network Settings
95
Logging in and Logging out of the Web Interface
95
Network Settings Field Description
96
Configuring Ethernet Settings
98
Ethernet Settings Field Descriptions
99
Wi-Fi Settings Field Descriptions
104
SIP Settings Field Descriptions
109
Configuring Settings
118
Settings Field Descriptions
119
Configuring Date and Time
131
Configuring Management Settings
133
Management Settings Field Descriptions
133
Embedded Public Certificates
134
HTTP Server Address
134
HTTP Server Directory Path
134
HTTPS Provisioning Server
134
Configuration
135
Download Configuration File Using HTTPS Only
135
Firmware
135
Plug-And-Play (PNP) Provisioning
135
Changing the Password of the Web Interface and the Phone Admin
136
Firmware Upgrade
136
Language
136
Language File Uploaded
136
Debugging
137
Debugging Field Descriptions
138
Phone Report
139
RTCP Monitoring
139
Ssh
139
SSH Allowed
139
Packet Capture (Sniffing)
140
SLA Monitor
140
SLA Monitor Agent
140
SLA Monitor Server Address
140
Certificates Field Descriptions
141
Configuring Certificates
141
Serial Port
141
FQDN IP Mapping
142
Match Identity to Trust Certificate
142
Server Certificate Re-Check Hours
142
Trusted Certificates File to Upload
142
Nonce in OCSP Request
143
OCSP Address
143
OCSP Address Preferred
143
OCSP Trusted Certificates
143
CA Identifier
144
Common Name
144
SCEP Server
144
Subject
144
Available Identity Certificate
145
Configuring Environment Settings
145
PKCS12 Password Retry Count
145
Upload Identity Certificate
145
Background Image and Screen Saver Field Description
146
Configuring Background and Screen Saver of the Phone
146
Configuring Calendar of the Phone
147
Screen Saver
147
Screen Saver Image Selectable by User
147
Selected Screen Saver Image
147
Exchange Calendar Field Description
148
Setting Pre-Configuration of Keys
148
Pre-Configuration Fields
149
Restarting Your Phone through Web Interface
150
Configuring the Phone Using the Settings File
151
Resetting the Phone to Default
151
Contents of the Settings File
152
Modifying the Settings File
154
Chapter 7: Feature and Application Configuration
155
Application Configuration
157
Contacts List
157
Configuring Groups List by Using the Web Interface
157
Contacts List Configuration
158
Recents
158
Recents Configuration
159
Calendar
159
Calendar Configuration
159
Exchange_Server_List
160
Exchange_Server_Mode
160
Exchange_Snooze_Time
160
Feature Configuration
162
Configuring Presence by Using the Web Interface
162
Exchange_User_Domain
162
Presence Configuration
163
Dnd_Sac_Link
164
Guest Login
164
Guest Login Configuration
164
Presence_Acl_Confirm
164
Guestduration
165
Guestloginstat
165
Guestwarning
165
Push
165
Push Configuration
166
Pushcap
166
Pushport
166
Multi Device Access Operation in Dual-Stack Mode
167
Multiple Device Access
167
Tpslist
167
Sip_Controller_List_2
168
MLPP Configuration
169
Multiple Level Precedence and Preemption
169
Shared Control
169
Dscpaud_Fl
170
Dscpaud_Fo
170
Dscpaud_Im
170
Dscpaud_Pr
170
Call Forward
171
Configuring Call Forwarding on the Phone Web Interface
171
Long-Term Acoustic Exposure Protection
172
Long-Term Acoustic Exposure Protection Parameter
172
Auto Intercom Group Code
173
Call Park
173
Call Pickup
173
Team Button
174
Team Button Configuration
174
Busy Indicator
175
Exclusion
176
Extension to Cellular
176
Send All Calls
176
Whisper Page
176
Automatic Callback
177
Automatic Callback Configuration
177
Hunt Group Busy Position
177
Limit Number of Concurrent Calls
177
Priority Call
178
Priority Call Configuration
178
Voicemail
178
Configuring Voicemail by Using the Web Interface
179
Voicemail Configuration
179
Malicious Call Tracing
180
Pre-Configuration of Keys
180
Softkey_Configuration
180
Pre-Configuration of Keys Parameter
181
Viewing PHONEKEYLIST Parameter Details
182
Active Call Shortcut Keys
183
Active Call Shortcut Keys Configuration
183
No Hold Conference
184
Shortcut_Action_Autodial
184
Calling Party Number Blocking
185
Calling Party Number Unblocking
185
WML Browser
185
WML Browser Configuration
185
Security Overview
188
Account Management
188
Chapter 8: Security
188
July 2019 Installing and Administering Avaya J100 Series IP Phones
188
Access Control and Security
189
Private Key Storage
189
Security Event Logging
189
Certificate Management
190
IP Information
190
Openssh/Openssl Version
190
Temporary Data
190
Phone Identity Certificates
191
Server Certificate Validation
191
OCSP Trust Certificates
193
Trusted Certificates
193
Configuration for Secure Installation
194
SCEP Parameters
194
Data Categories Containing Personal Data (PD)
196
Chapter 9: Data Privacy Controls Addendum
196
Purpose
196
Personal Data Human Access Controls
197
Personal Data Programmatic or API Access Controls
197
User Data (in Memory)
197
User Data (on Flash)
197
Personal Data at Rest Encryption Controls
198
Personal Data in Transit Encryption Controls
198
Personal Data Retention Period Controls
199
Personal Data Export Controls and Procedures
199
Personal Data View, Modify, Delete Controls and Procedures
200
Personal Data Pseudonymization Operations Statement
200
Redundancy with IP Phone and Avaya Aura
202
Detection of Loss of Connection
202
Chapter 10: Failover and Survivability
202
Failover to a Backup Proxy
203
Restoring the Phone to the Primary Proxy
203
Proxy Determination When the Connection to the Primary Proxy Is Lost
204
Simultaneous Registration
204
Limitations During Failover or Failback
205
Preserved Call
205
Limitations of Call Preservation
205
Limitations after a Successful Failover
206
Failover to a Session Manager
206
Failover to a Branch Session Manager
206
Failover to a Proxy Other than Avaya Aura
206
Indications of Redundancy
207
Acquiring Service
207
Supported Non Avaya Aura Proxies for Redundancy
207
Parameters for Redundancy Provisioning
208
SIP Connection Parameters
208
Redundancy in a Non-Avaya Proxy Environment
212
Backup and Restore Process
213
Chapter 11: Backup and Restore
213
July 2019 Installing and Administering Avaya J100 Series IP Phones
213
Backup Failed
214
Restore Process
214
User Profile Backup on Personal Profile Manager (PPM)
214
User Profile Parameters for Backup
214
Phone Displays Acquiring Service Screen
216
Chapter 12: Troubleshooting
216
SLA Mon ™ Agent
216
Documentation
218
Chapter 13: Resources
218
Finding Documents on the Avaya Support Website
220
Avaya Documentation Portal Navigation
220
Viewing Avaya Mentor Videos
221
Support
222
List of Configuration Parameters
223
Appendix A: Customizable Parameters
223
List of Wi-Fi Configuration Parameters
320
PHONEKEY Parameter Values
323
Nesting of WML Elements
326
WML Syntax Specifications for Avaya J100 Series IP Phones
328
General WML Syntax Specifications
328
WML Elements in Avaya J100 Series IP Phones
329
URI Support
340
Cascading Style Sheet Support
341
Attribute Syntax
341
Appendix B: Public CA Certificates
342
Index
349
Numerics
349
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Avaya JEM24 Installing (282 pages)
Brand:
Avaya
| Category:
IP Phone
| Size: 1.84 MB
Table of Contents
Table of Contents
6
Chapter 1: Introduction
11
Purpose
11
Chapter 2: Avaya J100 Series IP Phones Overview
12
J100 Series IP Phone Models
12
Hardware Specifications
13
Power Specifications
14
Supported Codecs
15
Safety Instructions
16
Button Modules Overview
16
Avaya J100 Expansion Module Upgrade
17
Debugging the Expansion Module
18
Chapter 3: Phone Installation
21
Hardware Setup
21
Wi-Fi Overview
21
Wall Mounting Avaya J100 Series IP Phones
28
Wall Mounting Avaya J100 Expansion Module
29
Software Installation
31
Phone Installation Process
31
Chapter 4: Configuring the Phone Using Web Interface
41
Enabling Access to Web Interface of the Phone
41
Enabling Access to the Web Interface through the Phone Administration Menu
41
Enabling Web Interface Access through the Settings File
42
Viewing IP Address of the Phone
42
Logging in and Logging out of the Web Interface
43
Configuring Network Settings
43
Network Settings Field Description
44
Configuring Ethernet Settings
46
Ethernet Settings Field Descriptions
47
Configuring Wi-Fi Settings
52
Wi-Fi Settings Field Descriptions
52
Configuring SIP Settings
57
SIP Settings Field Descriptions
57
Configuring Settings
66
Settings Field Descriptions
67
Configuring Date and Time
78
Configuring Management Settings
80
Management Settings Field Descriptions
81
Changing the Password of the Web Interface and the Phone Admin
83
Debugging
84
Debugging Field Descriptions
85
Configuring Certificates
88
Certificates Field Descriptions
89
Configuring Environment Settings
92
Configuring Background and Screen Saver of the Phone
93
Background Image and Screen Saver Field Description
94
Configuring Calendar of the Phone
95
Exchange Calendar Field Description
95
Restarting Your Phone through Web Interface
96
Resetting the Phone to Default
96
Chapter 5: Configuring Servers and VLAN
97
Server Configuration
97
File Server Configuration
97
DHCP Server Configuration
104
Configuration through LLDP
105
LLDPDU Transmitted by the Phones
105
TLV Impact on System Parameter Values
107
Configuration through DHCP
108
DHCP Site Specific Option
109
DHCP Options
110
Virtual LAN (VLAN) Overview
114
VLAN Separation
115
External Switch Configuration
117
Exceptions to the VLAN Forwarding Rules
118
Special Considerations
118
VLAN Parameters
119
Ipv4 and Ipv6 Overview
122
Configuring Ipv4 from the Phone Menu
123
Configuring Ipv4 from the Web Interface
123
Ipv6 Configuration
124
Configuring Ipv6 from the Phone Menu
125
Configuring Ipv6 from the Web Interface
126
Ipv6 Limitations
127
Multiple Device Access
127
Multi Device Access Operation in Dual-Stack Mode
128
Shared Control
129
Microsoft Exchange Server Integration
129
Chapter 6: Avaya Aura Configuration for Phones
132
SIP Phone Administration on Communication Manager
132
Administering Emergency Numbers
133
SIP Phone Administration on Session Manager
134
About Controllers
135
Chapter 7: Security
136
Security Overview
136
Access Control and Security
137
Certificate Management
138
Phone Identity Certificates
139
Trusted Certificates
141
OCSP Trust Certificates
141
Configuration for Secure Installation
142
Chapter 8: Phone Administration and Configuration
144
Accessing the Admin Menu During Phone Startup
144
Parameters for Managing Admin Menu
144
Accessing the Admin Menu after Log in
145
Accessing the Ethernet Ipv4 Settings
146
IP Configuration Field Description
146
Using the Debug Mode
147
Setting the Ethernet Interface Control
148
Group Identifier
149
Setting the Group Identifier
149
Setting Event Logging
150
Administering Enhanced Local Dialing
150
Restarting the Phone
153
Configuring SIP Settings
153
Setting Site Specific Option Number (SSON)
154
Using the VIEW Administrative Option
155
VIEW Field Description
155
Setting the 802.1X Operational Mode
156
Chapter 9: Feature Configuration
158
Contacts List
158
Configuring Groups List by Using the Web Interface
158
Contacts List Configuration
158
Recents
159
Recents Configuration
159
Presence
160
Configuring Presence by Using the Web Interface
160
Presence Configuration
160
Calendar
162
Calendar Configuration
162
Guest Login
165
Guest Login Configuration
165
Multiple Level Precedence and Preemption
166
MLPP Configuration
166
Call Forward
167
Configuring Call Forwarding on the Phone Web Interface
168
Call Forwarding Configuration
168
Call Pickup
169
Call Pickup Configuration
170
Call Park
170
Auto Intercom Group Code
170
Team Button
170
Team Button Configuration
171
Whisper Page
172
Exclusion
172
Send All Calls
172
Extension to Cellular
172
Limit Number of Concurrent Calls
172
December 2018 Installing and Administering Avaya J100 Series IP Phones
172
Hunt Group Busy Position
173
Automatic Callback
173
Automatic Callback Configuration
173
Priority Call
173
Priority Call Configuration
174
Voicemail
174
Configuring Voicemail by Using the Web Interface
174
Voicemail Configuration
175
Malicious Call Tracing
175
Calling Party Number Blocking
175
Calling Party Number Unblocking
176
Chapter 10: Failover and Survivability
177
Redundancy with IP Phone and Avaya Aura
177
Detection of Loss of Connection
177
Failover to a Backup Proxy
178
Restoring the Phone to the Primary Proxy
178
Proxy Determination When the Connection to the Primary Proxy Is Lost
179
Simultaneous Registration
179
Limitations During Failover or Failback
180
Preserved Call
180
Limitations of Call Preservation
180
Limitations after a Successful Failover
181
Indications of Redundancy
182
Supported Non Avaya Aura Proxies for Redundancy
182
Parameters for Redundancy Provisioning
183
Redundancy in a Non-Avaya Proxy Environment
187
Chapter 11: Maintenance
188
Resetting System Values
188
Device Upgrade Process
189
User Profile Backup on Personal Profile Manager (PPM)
189
User Profile Parameters for Backup
189
SLA Mon ™ Agent
190
December 2018 Installing and Administering Avaya J100 Series IP Phones
191
Chapter 12: Troubleshooting
192
SLA Mon ™ Agent
192
Phone Displays Acquiring Service Screen
192
Chapter 13: Appendix
194
List of Configuration Parameters
194
Chapter 14: Resources
273
Documentation
273
Finding Documents on the Avaya Support Website
275
Avaya Documentation Portal Navigation
275
Viewing Avaya Mentor Videos
276
Support
277
December
278
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