Avaya J100 Series User Manual
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Avaya J100 Series User Manual

Avaya J100 Series User Manual

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IP Office J100 Series Phone User Guide
Release 12.1
Issue 19
January 2025

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Summary of Contents for Avaya J100 Series

  • Page 1 IP Office J100 Series Phone User Guide Release 12.1 Issue 19 January 2025...
  • Page 2 Avaya can be a criminal, as well as a civil offense or offered within them. Avaya does not guarantee that these links will under the applicable law.
  • Page 3 Avaya Product or Cloud Service. For a list of support telephone numbers and contact addresses, go to the Avaya Support website: https://support.avaya.com (or such successor site as designated by Avaya), scroll to the bottom of the page, and select Contact Avaya Support.

  • Page 4: Table Of Contents

    Redialling in Last Number Mode ...................... 42 Making a Page Call ........................ 42 Busy Indication .......................  43 En-Bloc Dialing ................ 43 Dialing a Number in En-Bloc Mode ................ 43 Enabling/Disabling En-Bloc Dialing January 2025 IP Office J100 Series Phone User Guide Comments on this document?
  • Page 5 Adding Another Party Using Hold .................  68 Adding Another Party Without Using Hold .....................  68 Viewing Conference Details .................... 69 Dropping/Muting Parties .................... 69 Holding a Conference Call January 2025 IP Office J100 Series Phone User Guide Comments on this document?
  • Page 6 Using the Directory for Other Functions .................... 100 Adding a New Contact ................ 101 Adding a Contact from Your Call Log ...................... 102 Editing a Contact ...................... 103 Deleting a Contact January 2025 IP Office J100 Series Phone User Guide Comments on this document?
  • Page 7 Using Bluetooth Headsets .................. 127 Enabling Bluetooth Support .................. 127 Pairing a Bluetooth Headset .................. 128 Selecting a Paired Headset .................... 128 Headset Alert Sounds Chapter 21: Handsfree Speaker Operation.............. 130 January 2025 IP Office J100 Series Phone User Guide Comments on this document?
  • Page 8 Last Call Duration Display ...................... 153 Call Timer Display ...................... 154 Display Language .................... 154 Auto Display Waiting Call .................. 155 Inactivity Timer (Auto-Return) .................. 155 Setting the Background Image January 2025 IP Office J100 Series Phone User Guide Comments on this document?
  • Page 9 .....................  172 Self-Administer Button .................... 172 Send All Calls Button ....................  172 Suppress Digits Button ......................  173 Twinning Button ...................... 173 User Button Part 8: Miscellaneous .....................  174 January 2025 IP Office J100 Series Phone User Guide Comments on this document?
  • Page 10 Entering Characters for Other Functions Part 9: Further Help ...................... 198 Chapter 34: Additional Help and Documentation............ 199 ......................  199 Forgotten Password ........................ 199 Getting Help .................... 200 Additional Documentation January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 11: Part 1: Your Phone

    Part 1: Your Phone January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 12: Chapter 1: Phone Overview

    Chapter 1: Phone Overview This guide covers using the J100 Series telephones on IP Office telephone systems (except the J129 which has its own separate documentation). These phones are supported on a number of Avaya telephone systems and support different features depending on the telephone system.

  • Page 13: Important Safety Information

    12 J129 Telephone The J129 is the basic desk phone in the J100 series. The operation of the J129 telephone is not covered in this manual. Instead, refer to the Using Avaya J129 IP Phone user guide. • 2.3" Grayscale display (128 x 32).

  • Page 14: J139 Telephone

    Related links Phone Overview on page 12 J139 Telephone The J139 telephone is a SIP telephone supported on systems with Release 11.0 Service Pack 1 or higher software. January 2025 IP Office J100 Series Phone User Guide Comments on this document?
  • Page 15 PC. • The phone includes a two-position desk stand. An optional wall mounting stand is available. • The J100 Series phones support the following audio codecs on IP Office: G.711, G.726a, G.729, G.729a, G.729ab, G.722.

  • Page 16: J159 Telephone

    • 4 Additional buttons under the primary display. These are used for context-sensitive soft key functions. The buttons current function is indicated by the display label above it. See Call Soft Keys on page 26. January 2025 IP Office J100 Series Phone User Guide Comments on this document?
  • Page 17 PC. • The phone includes a two-position desk stand. An optional wall mounting stand is available. • The J100 Series phones support the following audio codecs on IP Office: G.711, G.726a, G.729, G.729a, G.729ab, G.722.

  • Page 18: J169 Telephone

    The buttons current function is indicated by the display label above it. See Call Soft Keys on page 26. • Illuminated buttons for missed calls/call log, speaker, headset and mute. January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 19: J179 Telephone

    PC. • The phone includes a two-position desk stand. An optional wall mounting stand is available. • The J100 Series phones support the following audio codecs on IP Office: G.711, G.726a, G.729, G.729a, G.729ab, G.722.

  • Page 20: J189 Telephone

    PC. • The phone includes a two-position desk stand. An optional wall mounting stand is available. • The J100 Series phones support the following audio codecs on IP Office: G.711, G.726a, G.729, G.729a, G.729ab, G.722.
  • Page 21 • 4 Additional buttons under the primary display. These are used for context-sensitive soft key functions. The buttons current function is indicated by the display label above it. See Call Soft Keys on page 26. January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 22: Button Modules

    PC. • The phone includes a two-position desk stand. An optional wall mounting stand is available. • The J100 Series phones support the following audio codecs on IP Office: G.711, G.726a, G.729, G.729a, G.729ab, G.722.

  • Page 23: The Phone Stand

    • When changing the position of the stand, be sure to check that the stand has locked into the chosen position. Related links Phone Overview on page 12 January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 24: Chapter 2: Phone Keys And Display

    The keys below the display have variable functions. When the key is active, its function is indicated by the text label that appears above it. See Call Soft Keys on page 26. Table continues… January 2025 IP Office J100 Series Phone User Guide Comments on this document?
  • Page 25 The button is lit when you are connected to a call handsfree. J159 Phones J159 phones have a number of additional keys. These keys match functions that are also accessible via display soft keys. January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 26: Call Soft Keys

    The following are some of the common soft key options. Note that some soft key options are only be available if enabled by your system administrator. January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 27: Programmable Feature Buttons

    • The use of the button lamps depends on the feature assigned to the button. • Buttons programmed with a feature not supported by the phone, display Invalid. For more details, see Programmable Feature Buttons on page 167. January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 28: Icons

    It also shows the number or missed callers or + if more than 9. • Outgoing Call – This icon indicates a call log entry for a call that was made by you. January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 29: Other Icons

    (the same icon then also appears in the status bar as a reminder that the device is now silenced). Related links Phone Keys and Display on page 24 January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 30: Chapter 3: Status Display

    Wi-Fi Connection (J159/J179/J189) – This icon is shown if the phone is connected to the network using Wi-Fi. The number of bars indicates the signal strength. No Connection – This icon indicates a loss of Wi-Fi signal or incorrect password. January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 31: Status Letters

    In this mode, some features may not be available and calls may be routed differently. Table continues… January 2025 IP Office J100 Series Phone User Guide Comments on this document?
  • Page 32 This indicates that the phone was not able to retrieve all your user settings. If this happens, it may limit some telephone functions. Contact your system administrator. Related links Status Display on page 30 January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 33: Chapter 4: Appearance Buttons

    Related links Call Appearance Buttons on page 34 Bridged Appearance Buttons on page 34 Call Coverage Buttons on page 35 Line Appearance Buttons on page 35 January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 34: Call Appearance Buttons

    A bridged appearance button shows the state of one of another user's call appearance buttons. It can be used to answer or join calls on that other user's call appearance button. January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 35: Call Coverage Buttons

    In that case, incoming calls on that line will alert only on the Line Appearance button and not on any other buttons. These calls will also not follow any forwarding. January 2025 IP Office J100 Series Phone User Guide Comments on this document?
  • Page 36 Appearance Buttons Related links Appearance Buttons on page 33 January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 37: Part 2: Making And Answering Calls

    Part 2: Making and Answering Calls January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 38: Chapter 5: Making Calls

    (dial tone with pauses) as a reminder that your phone is set to not receive calls. January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 39: Making Additional Calls

    In that case, the system automatically only shows the types of contacts supported for the function. Procedure 1. Access the contacts directory: a. Press the CONTACTS key. The directory menu is displayed. January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 40: Calling From The Call Log

    2. Press Call to call the number displayed in the call record. This option is not available if the caller withheld their number. Related links Making Calls on page 38 January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 41: Redialling A Previous Number

    2. The number for the most recent outgoing call in your personal call log is redialed. 3. Continue in the same way as for a normal dialed call. Related links Redialling a Previous Number on page 41 Redialling on page 53 January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 42: Making A

    When enabled, calling those users displays Do Not Disturb or On Another Call on your phone if the call is not diverted to voicemail. Related links Making Calls on page 38 January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 43: Bloc Dialing

    You can enable or disable your en-bloc dialing setting through the phone's Features menu. Procedure 1. Press the Features soft key if shown. • To do this during a call, press the PHONE key and then press Features. January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 44: Withholding Your Number

    1. With the call connected, use the + plus and – minus keys to adjust the volume. 2. The display returns to normal after a few seconds. January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 45: Muting A Call

    • Calls remain muted even if you switch between calls. • The phone's mute control and indication, and those in an application such as Avaya one-X Portal controlling your calls, are separate. Use one or the other to mute calls. Using both will cause confusion.

  • Page 46: Chapter 6: Answering Calls

    A personal directory match overrides any system directory match. Caller Display Text In the table below, Caller represents the name or number of the caller. January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 47: Answering A New Call

    165. 2. Once you have answered the call, you can switch between different talk modes: • To switch to using the handset, lift the handset. January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 48: Answering Another Call

    Related links Answering Calls on page 46 January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 49: Diverting A Call To Voicemail

    - Else, the call continues to ring (drop has no effect). • If the call is returning from being held or parked for too long, you cannot drop it. January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 50: Page Calls

    • The soft keys at the bottom of the display automatically change to reflect actions that can be performed on the call, if any, associated with the currently highlighted button. January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 51: Using Call Pickup

    However, your system administrator can remove and change the short codes available to you or all users. To use a short code, you may have to put your currently call on hold. January 2025 IP Office J100 Series Phone User Guide Comments on this document?
  • Page 52 Pickup a call ringing the members of a group (N). This does Call not necessarily have to be a group call. Related links Answering Calls on page 46 January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 53: Chapter 7: Redialling

    2. Press Call to call the number displayed in the call record. 3. Continue in the same way as for a normal dialed call. Related links Redialling a Previous Number on page 41 Redialling on page 53 January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 54: Redialling In Last Number Mode

    • Last Dialled – In this mode, pressing Redial immediately repeats your most recent outgoing call. 5. To change the mode, press Change. 6. When the desired mode is displayed, press Save. Related links Redialling on page 53 January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 55: Chapter 8: Transferring Calls

    • Transferring a call after ringing finishes is called a supervised transfer. Related links Transferring a Call to Voicemail on page 56 Transferring a Held Call on page 56 Transferring a Call to Your Mobile on page 57 January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 56: Transferring A Call To Voicemail

    • Press Transfer, enter the destination manually using the numerical keypad and press Complete. • Alternatively, press Dir to select a destination from the directory or use the Redial option, if applicable. January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 57: Transferring A Call To Your Mobile

    • To do this during a call, press the PHONE key and then press Features. 2. Use the cursor keys to select Transfer to Mobile. Related links Transferring Calls on page 55 January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 58: Chapter 9: Holding Calls

    Holding a Call on page 59 Taking a Call Off Hold on page 59 Switching Between Calls on page 60 Transferring a Held Call on page 56 January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 59: Holding Conference Calls

    2. Scroll the display using the up/down cursor keys. To take the call off hold, press the Cancel soft key. Related links Holding Calls on page 58 January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 60: Switching Between Calls

    This places the destination call 'on hold pending transfer' so that you can notify the originating caller. c. With the originating call connected, you can now press Complete to connect the two calls. January 2025 IP Office J100 Series Phone User Guide Comments on this document?
  • Page 61 Held calls that are not pending transfer are not affected. Moreover, it is not possible to have more than one call 'on hold pending transfer'. Related links Transferring Calls on page 55 Holding Calls on page 58 January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 62: Chapter 10: Parking Calls

    However, your system administrator can remove and change the short codes available to you or all users. To use a short code, you may have to put your currently call on hold. January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 63: Parking Calls (Features Menu)

    If there are any calls parked against your phone, you can view and unpark them via the Status menu. • Your IP Office system administrator controls whether you can access this menu. January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 64: Park & Page

    3. There are several methods by which you can select the user or hunt group that you want to page: • Select one of the pre-configured hunt groups and press Page. January 2025 IP Office J100 Series Phone User Guide Comments on this document?
  • Page 65 • Dial the extension number of the user or hunt group that you want to page and then press Page. Related links Parking Calls on page 62 January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 66: Chapter 11: Conferencing

    3. Dial the party that you want to add to the conference. • If they answer and want to join the call, press Conf again. This call and your current held calls are turned into a conference call. January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 67: Turning A Normal Call Into A Conference

    • If they do not want to join the call or do not answer, press Drop. Then press the appearance key of the previously held call to reconnect to that call. Related links Conferencing on page 66 January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 68: Adding Another Party Without Using Hold

    • To add another party to the conference without putting the conference on hold, press Add. • To return to the call display, press the Back soft key. Related links Conferencing on page 66 January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 69: Dropping/Muting Parties

    • If you are the only internal user in the conference, depending on your telephone system's configuration, dropping yourself might end the conference. Consult your system administrator for details. January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 70: Context Sensitive Conferencing

    Call held Conferences the connected ✓ – ✓ pending call and the held pending transfer transfer call. Any other held calls are unaffected. Table continues… January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 71: Conference Short Codes

    That is indicated by N in the short codes shown below. • For a list of other common dialing short codes, see Short Codes on page 175. January 2025 IP Office J100 Series Phone User Guide Comments on this document?
  • Page 72 Start a conference between yourself and any calls that you have on hold. Join a Conference *55*N# Join a conference where N is the conference ID. Related links Conferencing on page 66 January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 73: Part 3: Redirecting Your Calls

    - Mobile Twinning – Ring on your extension and an external number. - Fallback Twinning – Ring on an external number when the system cannot detect a connection to your normal phone. January 2025 IP Office J100 Series Phone User Guide Comments on this document?
  • Page 74 Internal ✓ ✓ ✓[1] ✓ ✓ ✓ Mobile – – ✓ ✓ ✓[1] ✓ Fallback – – ✓ ✓ ✓[1] ✓ 1. Configured by your system administrator. January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 75: Chapter 12: Forwarding Calls

    • The 'forward on busy' and 'forward on no answer' options use the same forwarding destination number. If no number is set, they use the same destination as set for 'forward unconditional.' January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 76: Forward Unconditional (Status Menu)

    • To switch off forward unconditional, press the Off soft key. • To change the forwarding settings, press the Details soft key. 3. Press Save. Related links Forwarding Calls on page 75 January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 77: Forward Unconditional (Features Menu)

    1. Press the Features soft key if shown. • To do this during a call, press the PHONE key and then press Features. 2. Use the cursor keys to select Forward. January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 78: Forward On No Answer (Status Menu)

    • To switch 'forward on no answer' on or off, highlight Fwd No Answer and press On or Off. • To select which calls are forwarded, highlight Call type. Press Change to change the option between All Calls or External Only. January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 79: Forward On Busy (Status Menu)

    The Save option is hidden if you enter any other type of number. • Press Save to save any changes. Related links Forwarding Calls on page 75 January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 80: Call Forwarding Short Codes

    Switch off any forwarding (includes 'forward unconditional,' 'forward on busy,' 'forward on no answer,' 'follow me,' and 'do not disturb'). Related links Forwarding Calls on page 75 January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 81: Chapter 13: Do Not Disturb

    2. Use cursor keys to select Call Settings. 3. Use the cursor keys to select Do Not Disturb. 4. Change the setting as required. 5. Press Save. January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 82: Dnd Off (Status Menu)

    • To remove an existing number, highlight it and press Remove. 4. Press Done when completed. Related links Do Not Disturb on page 81 January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 83: Do Not Disturb Short Codes

    Switch off any forwarding (includes 'forward unconditional,' 'forward on busy,' 'forward on no answer,' 'follow me,' and 'do not disturb'). Related links Do Not Disturb on page 81 January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 84: Chapter 14: Follow Me

    4. Dial the number of another user. When it matches a user, their name is displayed. Alternatively, use the Dir soft key to select a user from the directory. January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 85: Follow Me (Status Menu)

    3. Use the cursor keys to select Follow Me Here. 4. Use the menu to add or remove users: • Use the up and down cursor keys to scroll through the names. January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 86: Follow Me Here (Status Menu)

    That is indicated by N in the short codes shown below. • For a list of other common dialing short codes, see Short Codes on page 175. January 2025 IP Office J100 Series Phone User Guide Comments on this document?
  • Page 87 Switch off any forwarding (includes 'forward unconditional,' 'forward on busy,' 'forward on no answer,' 'follow me,' and 'do not disturb'). Related links Follow Me on page 84 January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 88: Chapter 15: Twinning

    Transferring a Call to Your Mobile on page 90 Reclaiming a Twinned Call on page 90 Switching Mobile Twinning Off on page 91 Switching Fallback Twinning On on page 91 January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 89: Switching Mobile Twinning On

    • To do this during a call, press the PHONE key and then press Features. 2. Use the cursor keys to select Forward. 3. Use the cursor keys to select Mobile Twinning. January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 90: Transferring A Call To Your Mobile

    PHONE key and then press the Status soft key. 2. Use the cursor keys to select Mobile Twin Call. 3. Press Connect. Related links Twinning on page 88 January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 91: Switching Mobile Twinning Off

    4. If no twinning number has been set yet, select Destination and click Edit. Enter the number required and press Select. 5. Select Fallback Twinning. Press On. 6. Press Save. Related links Twinning on page 88 January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 92: Switching Fallback Twinning Off

    4. If no twinning number has been set yet, select Destination and click Edit. Enter the number required and press Select. 5. Select Fallback Twinning. Press Off. 6. Press Save. Related links Twinning on page 88 January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 93: Part 4: Contacts And Call Log

    Part 4: Contacts and Call Log January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 94: Chapter 16: Contacts

    • Some external contacts are entered into the telephone system configuration by the system administrator. • Other external contacts are those imported by the telephone system from other directory sources. January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 95: How The Directory Search Works

    4. At any time, you can scroll the list of matches and select one of the matches or press another dialpad key to improve the matching further. For example, to search for "Henry Jones", you can dial HENRY by pressing 43679. January 2025 IP Office J100 Series Phone User Guide Comments on this document?
  • Page 96 London Office Sales Help John Smith Tony George Simon Henricks Sales Support Sales Help Alternatively to search for "Henry Jones", you could dial JONES by pressing 56637. January 2025 IP Office J100 Series Phone User Guide Comments on this document?
  • Page 97 However, the change applies to all phones on the system. Related links Contacts on page 94 January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 98: Managing External Contacts

    2. When the required entry is highlighted, press Details to display the name, number and type of contact. 3. Use the up and down cursor keys to scroll through the contacts. January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 99: Making A Call From The Directory

    "Jason") and with KAR (for example "Karl") plus any other letter combinations from those 3 key presses. See How the Directory Search Works on page 95. • To remove all the characters entered so far, press Clear. January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 100: Using The Directory For Other Functions

    • If you have been configured as a system phone user by the system administrator, then you can also add, edit and delete some external directory contacts. January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 101: Adding A Contact From Your Call Log

    4. Using the telephone keypad and the Bksp soft key you can edit the name and the number. Entering Text Characters on page 196. 5. To return without saving the name and number, press the Cancel soft key. January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 102: Editing A Contact

    To exit without making any changes, press the Cancel soft key. d. When you have entered the name and number, press Save. Related links Contacts on page 94 January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 103: Deleting A Contact

    2. Locate the required entry and press Details. 3. Press More and then Delete. 4. Press Delete again to confirm the action. Related links Contacts on page 94 January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 104: Chapter 17: Using The Call Log

    9 missed callers. Related links Using the Call Log on page 104 January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 105: Missed Group Calls

    • +Contact – Add the currently highlighted call log record to your personal contacts. 3. To exit the call log, press PHONE button. Related links Using the Call Log on page 104 January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 106: Making A Call From Your Call Log

    • Number - The number of the caller if available. • Time and Date - The time of the call. • Call Type Icon - The type of call record. January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 107: Deleting A Call From Your Call Log

    Use the up/down cursor keys to scroll through the records. 2. When the required record is highlight, press More and then press Delete. Related links Using the Call Log on page 104 January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 108: Deleting The Whole Call Log

    5. To return without saving the name and number, press the Cancel soft key. 6. When the name and number are set as required, press the Save soft key. January 2025 IP Office J100 Series Phone User Guide Comments on this document?
  • Page 109 • External Contact - Save the contact as a system contact that all users can see and call. Related links Using the Call Log on page 104 January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 110: Part 5: Voicemail

    Part 5: Voicemail January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 111: Chapter 18: Voicemail

    The system administrator can also configure it so that you receive new message waiting indications for hunt groups or other users. Related links Voicemail on page 111 January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 112: Accessing The Visual Voice Menus

    7. Use the soft keys to control the playback actions for the currently highlighted message: • To select the next message or previous message, use the up and down cursor keys. January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 113: Leaving A Message

    You can add several numbers. When the list of numbers to which the message should be sent is complete press Send. • Play – Listen to the recording. • Cancel – Abandon the message. Related links Voicemail on page 111 January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 114: Using Voicemail Email

    Done. 2. The Visual Voice menu is displayed. 3. Use the up and down cursor keys to select Greeting and press Select. January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 115: Record Your Name

    • Delete - Delete your current name. • Cancel - Cancel any new recording and return to the main visual voice menu. Related links Voicemail on page 111 January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 116: Changing Your Voicemail Code

    3. Use the up and down cursor keys to highlight Voicemail. 4. Press the Change to switch between On or Off. 5. Press Save to save the change. Related links Voicemail on page 111 January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 117: Transferring A Call To Voicemail

    These are useful as they can be dialed from any phone on the system. For example, this allows you to login at a basic analog extension and still control a number of features. January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 118: Other Mailbox Guides

    Using IP Office Embedded Voicemail Intuity Mode • Using a Voicemail Pro Intuity Mode Mailbox • Using a Voicemail Pro IP Office Mode Mailbox Related links Voicemail on page 111 January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 119: Part 6: Other Features

    Part 6: Other Features January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 120: Chapter 19: Account Codes

    3. Press the Done soft key. 4. If the account code was not a valid account code, the Reenter Account menu is displayed. Related links Account Codes on page 120 January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 121: Manual Account Code Entry

    6. Press the Done soft key. 7. If the account code was not a valid account code, the Failed menu is displayed. Related links Account Codes on page 120 January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 122: Chapter 20: Headset Operation

    • To switch from the headset to the handset: To switch from the headset to the handset, simply lift the handset. • To switch to handsfree from the headset: To switch to handsfree from the headset, press HEADSET button. Replace the handset. January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 123: Headset Selection

    122 Headset Selection Some J100 Series phones support more than one type of headset connection. This menu allows you to select the type of headset the phone uses. • HIS Telephony Headsets: Supported by all J100 Series phones.

  • Page 124: Headset Microphone Volume

    The following is a list of the headsets tested and supported by Avaya and their matching profile setting. Other headsets may also work but have not been tested by Avaya.

  • Page 125: Automatic Gain Control

    Procedure 1. Press the button. 2. Use the cursor keys to select Settings. 3. Use the cursor keys to select Audio. January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 126: Default Handsfree Audio Path

    • When enabled, a icon is displayed at the top of the phone display. • This changes to a icon when a Bluetooth headset is connected to the phone. January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 127: Enabling Bluetooth Support

    • Put the headset into pairing mode using the headset manufacturer's instructions. Procedure 1. Press the button. 2. Use the cursor keys to select Settings. 3. Use the cursor keys to select Bluetooth. January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 128: Selecting A Paired Headset

    The phone can provide headset alerts when it goes off and on hook. It can also provide a headset alert when calls are waiting to be answered. That includes calls waiting to be answered when you already have a call connected. January 2025 IP Office J100 Series Phone User Guide Comments on this document?
  • Page 129 (three clicks) whenever a call is waiting to be answered. 6. When completed, press Save or Done. 7. Press Back/Exit to exit the menus. Related links Headset Operation on page 122 January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 130: Chapter 21: Handsfree Speaker Operation

    • To switch from handsfree to the handset: Simply lift the handset. • To switch to handsfree from the handset: Press the SPEAKER button. The button remains lit whilst you have a call connected handsfree. Replace the handset. January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 131: Speaker Volume

    5. Use the left and right cursor keys to switch between Headset or Speaker. 6. When completed, press Save or Done. 7. Press Back/Exit to exit the menus. Related links Handsfree Speaker Operation on page 130 January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 132: Automatic Gain Control

    6. To change the current setting, press Toggle. 7. When completed, press Save or Done. 8. Press Back/Exit to exit the menus. Related links Handsfree Speaker Operation on page 130 January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 133: Chapter 22: Logging In/Out

    • You can set your phone to automatically lock itself after a period of inactivity. Related links Logging In on page 134 Logging Out on page 135 Changing Your Security PIN on page 136 Locking Your Phone on page 137 January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 134: Logging In

    4. The login menu is displayed. a. Enter your extension number and press Next . b. Enter your security PIN (login code). c. Press Done. Related links Logging In on page 134 January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 135: Logging In On A "Not Logged In" Phone

    • This menu is only available if you have a security PIN/login code set. • Your IP Office system administrator controls whether you can access this menu. January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 136: Changing Your Security Pin

    (1234, 1111). You cannot save a new code until those requirements have been meet. Contact your system administrator for details of your system’s settings if necessary. 6. Press Save. Related links Logging In/Out on page 133 January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 137: Locking Your Phone

    1. Press the Unlock soft key. 2. If you have a login code, enter that code to unlock the phone. If you do not know your login code, contact your system administrator. January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 138: Auto Lock

    Short codes are numbers that you can dial to enable and disable various features. The following are default short codes that may be available. However, your system administrator can remove January 2025 IP Office J100 Series Phone User Guide Comments on this document?
  • Page 139 Log in to a phone using your extension number (N) and login code (P). Log Out Log yourself out from the phone where you are currently logged in. Related links Logging In/Out on page 133 January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 140: Chapter 23: Groups

    Related links Groups on page 140 Switching Your Group Membership On/Off (Status Menu) on page 141 Switching Your Group Membership On/Off (Features Menu) on page 141 January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 141: Switching Your Group Membership On/Off (Status Menu)

    • To change your membership to the highlighted group, press Change. • To change your membership to all groups, press More and then press either All Ena or All Dis. Related links Group Membership on page 140 January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 142: Group Service Status And Fallback

    • To do this during a call, press the PHONE key and then press Features. 2. Use the cursor keys to select Group. 3. Use the cursor keys to select State. January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 143: Changing A Group's Service Status (Status Menu)

    A hunt group can also be put into and out of night service automatically by the telephone system using a time profile. January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 144: Changing A Group's Fallback Destination

    However, your system administrator can remove and change the short codes available to you or all users. To use a short code, you may have to put your currently call on hold. January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 145: Hunt Group

    Night Service Status Off *21*N# Take a hunt group out of night service status by entering its extension number (N). Related links Group Service Status and Fallback on page 142 January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 146: Part 7: Phone Configuration

    Part 7: Phone Configuration January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 147: Chapter 24: Ringer Controls

    The message waiting lamp at the top-right corner of the phone can also be used to indicate when you have a call alerting your phone. The lamp is flashed to indicate a call waiting to be answered. January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 148: Coverage Ring

    • Ring - Use normal ringing. • Abbreviated - Use a single non-repeated ring (abbreviated ring). • Off - No ring. Related links Ringer Controls on page 147 January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 149: Ringer Volume

    2. Use cursor keys to select Call Settings. 3. Use the up/down cursor keys to select Internal Auto-Answer. 4. To change the setting, press Change. Related links Ringer Controls on page 147 January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 150: Chapter 25: Display Controls

    4. Use the cursor keys to select Display mode. 5. Use the left/right cursor keys to select Dark or Light mode, or press Toggle to change mode. January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 151: Display Brightness

    4. Use the cursor keys to select Contrast. 5. Use the left/right cursor keys to adjust the contrast as required. 6. When completed, press Save or Done. January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 152: Single/Dual Column Display

    However, the button status is only shown by the left-hand button. In this mode, appearance button labels also show a call status icon (for example: idle, alerting, connected). 6. Press Save. Related links Display Controls on page 150 January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 153: Last Call Duration Display

    2. Use cursor keys to select Call Settings. 3. Use the up/down cursor keys to select Call Timer. 4. Change the setting as required. 5. Press Save. Related links Display Controls on page 150 January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 154: Display Language

    2. Use cursor keys to select Call Settings. 3. Use the up and down cursor keys to highlight Auto Display Waiting Call. 4. Change the setting as required. January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 155: Inactivity Timer (Auto-Return)

    • For phones with JEM24 button modules attached, your IP Office system administrator controls whether the button modules uses the same background and/or screensaver images as the phone's main screen. Procedure 1. Press the button. January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 156: Backlight Timer

    • Use the Bksp soft key to delete any existing value. • Setting the value to 0 disables this feature. • Setting this feature to a lower value than the screen saver overrides the screen saver. January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 157: Text Size

    5. Use the left/right cursor keys to change the text size. 6. When completed, press Save or Done. 7. Press Back/Exit to exit the menus. Related links Display Controls on page 150 January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 158: Chapter 26: Configuring The Screen Saver

    If your IP Office system administrator does not allow you to do this, this option is not shown and the button modules use the same settings as the primary display. January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 159: Manually Activating The Screen Saver

    5. Use the cursor keys to select Timer (min). 6. Use the + and – soft keys to increase or decrease the current setting. • Setting the value to 0 disables the screen saver. January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 160: Show The Clock On The Screen Saver

    5. Use the cursor keys to select Clock. 6. Press Change 7. When completed, press Save or Done. 8. Press Back/Exit to exit the menus. Related links Configuring the Screen Saver on page 158 January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 161: Chapter 27: Volume And Sound

    4. Use the cursor keys to select Button clicks. 5. When completed, press Save or Done. 6. Press Back/Exit to exit the menus. Related links Volume and Sound on page 161 January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 162: Error Tones

    1. With the call connected, use the + plus and – minus keys to adjust the volume. 2. The display returns to normal after a few seconds. January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 163: Handset Profile

    2. Once you stop adjusting the volume, the display returns to normal after a few seconds. • If you set the volume to zero (off), the phone displays a icon. Related links Volume and Sound on page 161 January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 164: Headset Profile

    The following is a list of the headsets tested and supported by Avaya and their matching profile setting. Other headsets may also work but have not been tested by Avaya.

  • Page 165: Speaker Volume

    If you have a headset attached, you can change the phone's behavior so that the audio is played through the headset by default rather than the speaker. January 2025 IP Office J100 Series Phone User Guide Comments on this document?
  • Page 166 5. Use the left and right cursor keys to switch between Headset or Speaker. 6. When completed, press Save or Done. 7. Press Back/Exit to exit the menus. Related links Volume and Sound on page 161 January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 167: Chapter 28: Programmable Feature Buttons

    • To assign a function to the highlighted button press Replace. - Select the required function from the list and press Select. January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 168: Programmable Button Features

    Ringer Off Button on page 172 Self-Administer Button on page 172 Send All Calls Button on page 172 Suppress Digits Button on page 172 Twinning Button on page 173 January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 169: Abbreviated Dial Button

    Set or clear an absence text message for display on your phone. When set, the absence text appears on the display of other Avaya phones when they call you. When setting the message, you can select from a number of pre-configured messages and then add more text if you want.

  • Page 170: Call Park Button

    The target user or group number from which to pickup a call can be set when the button is configured. If no number is set, pressing the button displays a menu for number entry. Related links Programmable Button Features on page 168 January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 171: Call Pickup Any Button

    The button can be configured with the target user or group for the page. If configured without a number, pressing the button displays a menu for number entry before making the page call. Related links Programmable Button Features on page 168 January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 172: Park And

    • When the option to suppress digits is used, the call is not recorded in the call log. Related links Programmable Button Features on page 168 January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 173: Twinning Button

    - Intrude – Join the user's current call, turning it into a conference call. - Listen – Start silent monitoring of the user's call. Related links Programmable Button Features on page 168 January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 174: Part 8: Miscellaneous

    Part 8: Miscellaneous January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 175: Chapter 29: Short Codes

    Join a conference where N is the conference ID. Do Not Disturb Feature Dial Description Switch Do Not Disturb On Set your phone to 'do not disturb.' Table continues… January 2025 IP Office J100 Series Phone User Guide Comments on this document?
  • Page 176 'forward on no answer.' If no number has been set, those Destination functions use the 'forward unconditional' number if set. Switch Forward On Busy On *03 Table continues… January 2025 IP Office J100 Series Phone User Guide Comments on this document?
  • Page 177 Stop voicemail being used to answer calls. Voicemail Ringback On Have voicemail ring your phone when you have any new messages. It rings after you next use the phone. Voicemail Ringback Off January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 178: Chapter 30: System Administration

    4. Enter your security PIN (login code) and press Done. 5. Use the cursor keys to select System Information. 6. The system displays information about itself. Related links System Administration on page 178 January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 179: Checking The Time Server Status

    4. Enter your security PIN (login code) and press Done. 5. Use the cursor keys to select Date. 6. The current date being used by the telephone system is displayed. January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 180: Setting The Time

    8. When a valid time has been entered, the display confirms that by showing the Set soft key. 9. To set the time as the new time to be used by the telephone system, press Set. Related links System Administration on page 178 January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 181: Setting The Time Offset

    Important: • A shutdown must always be used to switch off the system. Simply removing the power cord or switching off the power input may cause errors. January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 182: Managing The Memory Cards

    The memory card menu allows you to check the status of the memory card or cards fitted to your telephone system and to perform a number of actions on the cards. January 2025 IP Office J100 Series Phone User Guide Comments on this document?
  • Page 183 System card in the system control unit. • Upgrade Binaries (IP500 V2) – Copy software files from an Option card to the System card in the system control unit. January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 184: Reporting System Alarms

    2. Scroll to the alarm message text: • If displayed, press Admin to see additional information. • If displayed, press Clear to clear the alarm. Related links System Administration on page 178 January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 185: Chapter 31: The Status Menu

    2. Use the cursor keys to select Do Not Disturb. 3. To clear the 'do not disturb' setting, press the Off soft key. Related links The Status Menu on page 185 January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 186: Follow Me To

    If your phone is set to 'forward on busy' you can clear or change the forward settings through the Status menu. • Your IP Office system administrator controls whether you can access this menu. January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 187: Forward On No Answer

    • To switch 'forward on busy' on or off, highlight Fwd Busy and press On or Off. • To switch 'forward on no answer' on or off, highlight Fwd No Answer and press On or Off. January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 188: Forward Unconditional

    • To do this during a call, press the PHONE key and then press the Status soft key. 2. Use the up and down cursor keys to highlight Fwd To Here. January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 189: Group Membership

    3. Select the required state using the soft keys: • InS (In Service) – The groups operates as normal, distributing calls to available members of the group. January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 190: Switch Mobile Twinning Off

    If there are any calls parked against your phone, you can view and unpark them via the Status menu. • Your IP Office system administrator controls whether you can access this menu. January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 191: System Alarms

    2. Scroll to the alarm message text: • If displayed, press Admin to see additional information. • If displayed, press Clear to clear the alarm. Related links The Status Menu on page 185 January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 192: Chapter 32: Menus

    See The Status Menu on page 185. Related links Menus on page 192 Features Menu This menu is accessed by pressing the Features soft key. January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 193: Main Menu

    The menu is accessed by pressing the key. On some phones, press the key and then select Settings. Note that the options available vary between different models of telephone. January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 194: Menu Access Control

    In addition, the account code menu is only shown if the system has been configured with accounts codes. January 2025 IP Office J100 Series Phone User Guide Comments on this document?
  • Page 195 • System Administration Controls – The System Administration option is only shown if you have been configured as a 'System Phone' user. Related links Menus on page 192 January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 196: Chapter 33: Entering Text Characters

    À, Á, Á, Ã, Ä, Å and Ç. The set of additional unmarked characters matched varies depending on the language settings of your system. January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 197: Entering Characters For Other Functions

    • Use the left and right cursor keys to move the cursor. • Press Bksp to delete the character before the cursor. Related links Entering Text Characters on page 196 January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 198: Part 9: Further Help

    Part 9: Further Help January 2025 IP Office J100 Series Phone User Guide Comments on this document?

  • Page 199: Chapter 34: Additional Help And Documentation

    Some IP Office features require you to enter information such as your username, password, login code (security PIN), voicemail code (mailbox password). Avaya cannot or reset the values for your passwords and codes. However, your system administrator can reset the values if necessary, either doing it theirself or through a request to your Avaya business partner.

  • Page 200: Additional Documentation

    Additional Help and Documentation on page 199 Additional Documentation Avaya Documentation Center website contains user guides and manuals for Avaya products. The links below cover user guides that you may find useful. Phone User Guides • IP Office J100 Series Phone User Guide IP Office J100 Series Quick Reference •...
  • Page 201 Send All Calls ............. Auto-Return Suppress Digits ............Display ................155 Twinning ..............Automatic Gain Control ............165 User ................Headset ..............Button Module ..............22 Speaker ..............Buttons .................24, Feature Buttons ............January 2025 IP Office J100 Series Phone User Guide Comments on this document?
  • Page 202 Login ................138 Change Park ................Buttons ............... Voicemail ..............117 Contacts ..............Directory ................Feature Buttons ............Add ................Programmable Buttons ..........167 Add from the Call Log ..........101 January 2025 IP Office J100 Series Phone User Guide Comments on this document?
  • Page 203 ............114 Default Handsfree Audio Path ........En-Bloc Dialing ..............Default to ..............Enable Pair headset ............... Bluetooth ..............Profile ..............124, End Call ................Select ..............123, Erase January 2025 IP Office J100 Series Phone User Guide Comments on this document?
  • Page 204 Missed Calls ..............Group calls ..............Mobile Mobile Twin Button ............. Language ................154 Mobile Twinning ............73 Last Dialled ..............41, Number .................89 Last Number Reclaim call ..............January 2025 IP Office J100 Series Phone User Guide Comments on this document?
  • Page 205 Ringer Off Button ............Phone Silence ................49 Auto Lock ..............138 Visual Alerting .............147 J129 ................13 Volume ................149 J139 ................14 Ringing Line Preference ............J159 ................16 J169 ................18 January 2025 IP Office J100 Series Phone User Guide Comments on this document?
  • Page 206 Unanswered Calls ..............104 Icons ................Unhold ................. Letters ................31 Unlock ................133, Menu ................192 Unmute ................Status Menu ............... Unpark ................. Suppress Digits Button ............USB headset ..............123 January 2025 IP Office J100 Series Phone User Guide Comments on this document?
  • Page 207 ..............Voicemail guides ..............Volume ................161 Call ................Handset ..............Handsfree ..............Headset .............. 123, Microphone ..............124 Ringer ..............149, Speaker .............. 131, Withhold Number ..............January 2025 IP Office J100 Series Phone User Guide Comments on this document?

This manual is also suitable for:

J129J139J159J169J179J189

Table of Contents