Avaya J100 Manual

Avaya J100 Manual

Using expansion module for sip
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Using Avaya J100 Expansion Module for
SIP
Release 4.0.6
Issue 1
June 2020

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Summary of Contents for Avaya J100

  • Page 1 Using Avaya J100 Expansion Module for Release 4.0.6 Issue 1 June 2020...
  • Page 2 RESERVES THE RIGHT TO TAKE LEGAL ACTION AGAINST YOU the express behalf of Avaya. End User agrees to indemnify and hold AND ANYONE ELSE USING OR SELLING THE SOFTWARE harmless Avaya, Avaya's agents, servants and employees against all WITHOUT A LICENSE.
  • Page 3 MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE HTTP:// written consent of Avaya can be a criminal, as well as a civil offense WWW.MPEGLA.COM. under the applicable law. Compliance with Laws...
  • Page 4 Device Usage Consent By using the Avaya device you agree that Avaya, from time to time,may collect network and device data from your device and may use suchdata in order to validate your eligibility to use the device. U.S. Federal Communications Commission (FCC) Statements...
  • Page 5: Table Of Contents

    Chapter 6: Resources...................... 21 .............. 21 Finding documents on the Avaya Support website .................  21 Avaya Documentation Center navigation .................... 22 Viewing Avaya Mentor videos .......................... 23 Support June 2020 Using Avaya J100 Expansion Module for SIP Comments on this document? infodev@avaya.com...
  • Page 6: Chapter 1: Introduction

    Chapter 1: Introduction Purpose This document is intended for end users and provides an overview of the features available on Avaya J100 Expansion Module for SIP firmware. It also describes procedures to set up Avaya J100 Expansion Module functionalities. Change history...
  • Page 7: Chapter 2: Overview

    Switching between pages Applications 72 (24 on each page) Avaya J100 Expansion Module can be placed in two stand positions and a wall mount position together with the phone. Note: The wall mounting bracket for Avaya J100 Expansion Module should be ordered separately, along with the wall mounting kit.
  • Page 8: Physical Layout

    Overview Physical layout June 2020 Using Avaya J100 Expansion Module for SIP Comments on this document? infodev@avaya.com...
  • Page 9: Avaya J100 Expansion Module Icons

    LED is lit permanently. Avaya J100 Expansion Module icons Avaya J100 Expansion Module uses the icons of the phone model it is attached to. Note: The icons of Avaya J100 Expansion Module attached to Avaya J169 IP Phone are grayscaled.
  • Page 10: The Expansion Module Lines And Icons In Ccms Mode

    Overview The expansion module lines and icons in CCMS mode In the IP Office environment, Avaya J169/J179 IP Phones use CCMS over SIP mode which provides an extended feature set. ® In the Avaya Aura environment, the lines are numbered in rows. You can scroll from the top right line to the top left one, then you are switched to the row below.
  • Page 11: Chapter 3: Call Operations

    LED. Procedure Do one of the following: • Press the flashing line button on Avaya J100 Expansion Module to activate the default audio device and answer the call. • Pick up the handset.
  • Page 12: Answering A Call When On Another Call

    Some feature labels might be preset by the system administrator. Procedure On the Avaya J100 Expansion Module, press the labelled line button next to the feature you want to enable or disable. The LED flashes green or red depending on whether the feature is enabled or disabled.
  • Page 13: Accessing Applications

    Accessing applications Procedure On the Avaya J100 Expansion Module, press the labelled line button next to the application you want to access. Avaya J100 Expansion Module will display the application screen or activate the selected application immediately.
  • Page 14: Chapter 4: Settings

    Avaya J100 Expansion Module display settings can be changed from the phone menu. In the Settings menu, you can change the background image, the screen saver, the font size and adjust the expansion module brightness. Adjusting the contrast is not supported by Avaya J100 Expansion Module.
  • Page 15: Setting The Screen Saver

    4. Scroll to Brightness, and press Select. 5. Scroll to Module. 6. (Optional) If there are more than one Avaya J100 Expansion Module attached, select the module by the module number. 7. Use the horizontal Arrow keys to increase or decrease the brightness.
  • Page 16: Setting The Text Size

    5. Scroll to Customize key, and press Select. 6. Use Navigation keys to select an empty line. 7. Press Add, and select one of the following: • Contact June 2020 Using Avaya J100 Expansion Module for SIP Comments on this document? infodev@avaya.com...
  • Page 17: Relabeling A Key

    Relabeling a key About this task Avaya J100 Expansion Module labels are preset by the system administrator. You can change these labels as required. The first 24 keys are to customize the phone display screen. Keys 25 — 48 are to customize active page 1 of the button module.
  • Page 18: Deleting A Key

    3. Scroll to Phone, and press Select. 4. Scroll to Phone keys customization, and press Select. 5. Scroll to Restore, and press Select. 6. In the confirmation window, press Restore. June 2020 Using Avaya J100 Expansion Module for SIP Comments on this document? infodev@avaya.com...
  • Page 19: Chapter 5: Troubleshooting

    4. Scroll to Button modules, and press Select. The phone displays the name, software version, and current status of the expansion module. The status can be Connected, Disabled, Upgrading or empty. June 2020 Using Avaya J100 Expansion Module for SIP Comments on this document? infodev@avaya.com...
  • Page 20: Common Troubleshooting Scenario

    • Avaya J100 Expansion Module display screen is dark. • The expansion module lines are not displayed. • The action on Avaya J100 Expansion Module does not cause the corresponding result on the phone. • The action on the phone does not cause the corresponding result on Avaya J100 Expansion Module.
  • Page 21: Chapter 6: Resources

    Customer documentation for some programs is now available on the Avaya Documentation Center website at https://documentation.avaya.com. Important: For documents that are not available at Avaya Documentation Center, click More Sites > Support on the top menu to open https://support.avaya.com. Using the Avaya Documentation Center, you can: •...
  • Page 22: Viewing Avaya Mentor Videos

    Avaya Mentor videos provide technical content on how to install, configure, and troubleshoot Avaya products. About this task Videos are available on the Avaya Support website, listed under the video document type, and on the Avaya-run channel on YouTube. • To find videos on the Avaya Support website, go to https://support.avaya.com/...
  • Page 23: Support

    The Video content type is displayed only when videos are available for that product. In the right pane, the page displays a list of available videos. • To find the Avaya Mentor videos on YouTube, go to www.youtube.com/AvayaMentor and do...
  • Page 24 ............finding content .............. navigation ..............document changes ..............troubleshooting common steps .............. expansion module details videos .................. Administration menu ..........19 Main menu .............19 icons ................June 2020 Using Avaya J100 Expansion Module for SIP Comments on this document? infodev@avaya.com...
  • Page 25 Index watch list ................June 2020 Using Avaya J100 Expansion Module for SIP Comments on this document? infodev@avaya.com...

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