Avaya J100 Series User Manual
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Summary of Contents for Avaya J100 Series
- Page 1 IP Office J100 Series Phone User Guide Release 11.0 Issue 2 April 2020...
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Page 2: Table Of Contents
Enabling/Disabling En-Bloc Dialing ...................... 35 Withholding Your Number ...................... 35 Adjusting the Call Volume ......................... 36 Muting a Call ......................... 36 Ending Calls Chapter 3: Answering Calls....................37 April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... - Page 3 ....................62 Switching Mobile Twinning Off ..................... 63 Switching Fallback Twinning On ..................... 63 Switching Fallback Twinning Off Chapter 10: Holding Calls...................... 65 ....................... 65 Holding Conference Calls April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com...
- Page 4 Enabling Bluetooth Support ..................... 90 Pairing a Bluetooth Headset ....................91 Selecting a Paired Headset ......................91 Headset Alert Sounds Chapter 16: Handsfree Speaker Operation................93 ........................93 Using Handsfree April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com...
- Page 5 Logging In on a “Not Logged In” Phone ................121 Logging In on an Unregistered Phone ........................122 Logging Out ....................122 Changing Your Security PIN ......................123 Locking Your Phone April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com...
- Page 6 Chapter 23: Ringer Controls....................140 ......................140 Disabling the Ringer ........................141 Visual Alerting ........................141 Coverage Ring ........................142 Ringer Volume ......................142 Internal Auto-Answer Chapter 24: Display Controls....................143 April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com...
- Page 7 Switch Mobile Twinning Off ........................164 Parked Calls ........................165 System Alarms Chapter 28: Short Codes...................... 166 Chapter 29: System Administration..................169 ..................169 Checking the System Information April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com...
- Page 8 Chapter 31: Entering Text Characters................. 181 ................181 Entering Characters for a Directory Search ................ 181 Entering Additional and Accented Characters ................182 Entering Characters for Other Functions April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com...
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Page 9: Chapter 1: Introduction
This guide covers using the J139, J159, J169 and J179 telephones. It does not cover the J129 which has its own separate user guide. These phones are supported on a number of Avaya telephone systems and support different features depending on the telephone system. This guide covers only the features supported on an IP Office telephone system. -
Page 10: Important Safety Information
9 J129 Telephone The J129 is the basic desk phone in the J100 series. The operation of the J129 telephone is not covered in this manual. Instead, refer to the Using Avaya J129 IP Phone user guide. • 2.3" Grayscale display (128 x 32). -
Page 11: J139 Telephone
• No support for emergency dialing when the phone is not registered with the system. Related links Introduction on page 9 J139 Telephone The J139 telephone is a SIP telephone supported on systems with Release 11.0 Service Pack 1 or higher software. April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... - Page 12 PC. • The phone includes a two-position desk stand. An optional wall mounting stand is available. • The J100 Series phones support the following audio codecs: G.711, G.726a, G.729, G.729a, G.729ab, G.722. • Power via either PoE (Power over Ethernet). The phone is a PoE Class 1 device. An optional 5V power supply unit is available for locations where PoE is not available or suitable.
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Page 13: J169 Telephone
- The button slots can be arranged in either 3-pages of 8 (dual-column mode) or 6-pages of 4 (single column mode). See Single/Dual Column Display on page 144. April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 14: J159 Telephone
PC. • The phone includes a two-position desk stand. An optional wall mounting stand is available. • The J100 Series phones support the following audio codecs: G.711, G.726a, G.729, G.729a, G.729ab, G.722. • Power via either PoE (Power over Ethernet). The phone is a PoE Class 1 device. An optional 5V power supply unit is available for locations where PoE is not available or suitable. - Page 15 PC. • The phone includes a two-position desk stand. An optional wall mounting stand is available. • The J100 Series phones support the following audio codecs: G.711, G.726a, G.729, G.729a, G.729ab, G.722. • Power via either PoE (Power over Ethernet). The phone is a PoE Class 1 device. An optional 5V power supply unit is available for locations where PoE is not available or suitable.
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Page 16: J179 Telephone
• Call alerting, message waiting indication lamp. • Dual 10/100/1000 Mbps Ethernet ports. One for phone network connection. One for PC pass- through to allow co-location with a user PC. April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 17: Button Modules
Button Modules • The phone includes a two-position desk stand. An optional wall mounting stand is available. • The J100 Series phones support the following audio codecs: G.711, G.726a, G.729, G.729a, G.729ab, G.722. • Power via either PoE (Power over Ethernet). The phone is a PoE Class 1 device. An optional 5V power supply unit is available for locations where PoE is not available or suitable. -
Page 18: Phone Keys
During a call it can also be used to toggle the options displayed on the appearance menu. It can also be used to leave the screen saver. Table continues… April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 19: Call Soft Keys
The functions performed by the buttons just below the display change dynamically. Each buttons current function is shown by the label (if any) above it on the display. April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 20: Appearance Buttons
Appearance Buttons Appearance buttons are used to represent calls made and received by you and other users on the telephone system. They are configured by your system administrator. April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 21: Call Appearance Buttons
'forward on busy' setting, if set. Otherwise, calls go to voicemail (if available). By default a=, b= and so on is displayed. This can be replaced by another label if required. April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 22: Bridged Appearance Buttons
The bridged appearance button can be used to retrieve the call if on hold or to join the call if active. • Bridged appearance buttons are not supported between users on different systems in a network. April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 23: Call Coverage Buttons
This guide includes only the features that are available for you to assign if required. April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 24: Status Display
Wi-Fi Connection (J159/J179 only) – This icon is shown if the phone is connected to the network using Wi-Fi. The number of bars indicates the signal strength. No Connection – This icon indicates a loss of Wi-Fi signal or incorrect password. April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 25: Status Letters
• ! = Cannot Retrieve Settings – This indicates that the phone was not able to retrieve all you user settings. If this happens, it may limit some telephone functions. Contact your system administrator. Related links Status Display on page 24 April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 26: Icons
Incoming Call – This icon indicates a call log entry for a call answered by you. • Missed Call – This icon indicates a call log entry for a call that altered at your phone but wasn't answered there. April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 27: The Phone Stand
The phones all include a stand that clips to the base of the phone. The stand allows the phone to be used in either of two different angles. April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... - Page 28 Introduction When changing the position of the stand, be sure to check that the stand has locked into the chosen position. Related links Introduction on page 9 April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com...
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Page 29: Chapter 2: Making Calls
• If the call is to an internal user, and they do not answer, you can set a callback by pressing CallBack and then ending the call by pressing Drop. When a callback is set, the next time a April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 30: Making Additional Calls
Use the left and right cursor keys to select the type of directory entries shown. • All - All directory entries. • Personal - Your own personal directory entries. April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 31: Calling From The Call Log
2. Press Call to call the number displayed in the call record. This option is not available if the caller withheld their number. Related links Making Calls on page 29 April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 32: Redialling A Previous Number
2. The number for the most recent outgoing call in your personal call log is redialed. 3. Continue in the same way as for a normal dialed call. Related links Redialling a Previous Number on page 32 April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 33: Making A
When enabled, calling those users displays Do Not Disturb or On Another Call on your phone if the call is not diverted to voicemail. Related links Making Calls on page 29 April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 34: Bloc Dialing
SPEAKER button to start the call on your phone's handsfree speaker. Related links En-Bloc Dialing on page 34 Enabling/Disabling En-Bloc Dialing You can enable or disable your en-bloc dialing setting through the phone's Features menu. April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 35: Withholding Your Number
Adjusting the Call Volume Whilst talking, you can adjust the volume of the incoming call. The volume is adjusted separately for whichever device is in use (handset, headset or speaker). April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 36: Muting A Call
SPEAKER key is lit. Pressing the key again ends the call. • If connected on the phone's headset, the HEADSETkey is lit. Pressing the key again ends the call. Related links Making Calls on page 29 April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 37: Chapter 3: Answering Calls
• To answer the call using the handset, lift the handset. • To answer the call handsfree, press the SPEAKER key. • To answer the call on a headset, press the HEADSET key. April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 38: Answering Another Call
April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 39: Diverting A Call To Voicemail
• If the call is a direct call to you, dropping it causes it to: - Go to your forward on no answer destination if set and enabled. See Forwarding Calls page 51. April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 40: Page Calls
(except parked calls) is indicated by a separate call appearance button for each call. Changing the currently displayed call before starting a conference affects which calls are conferenced. See Context Sensitive Conferencing on page 82. April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 41: Using Call Pickup
- To answer a call ringing for the hunt group, press the Group soft key. - To return to entering a number, press the Clear key. Related links Answering Calls on page 37 April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 42: Short Codes
• Pickup a Group Members Call: *53*N# – Pickup a call ringing the members of a group (N). This does not necessarily have to be a group call. Related links Answering Calls on page 37 April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 43: Chapter 4: Redialling
2. Press Call to call the number displayed in the call record. 3. Continue in the same way as for a normal dialed call. Related links Redialling a Previous Number on page 32 Redialling on page 43 April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 44: Redialling A Previous Number
• Last Dialled – In this mode, pressing Redial immediately repeats your most recent outgoing call. 5. To change the mode, press Change. 6. When the desired mode is displayed, press Save. Related links Redialling on page 43 April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 45: Chapter 5: Redirecting Calls
External Voicemail Follow Me Follow Me To – – Follow Me Here – – Forward Forward on Busy – – Forward on No Answer – – Table continues… April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... - Page 46 Redirecting Calls Method Calls Redirected Destination Forward Unconditional Do Not Disturb – – – Twinning Internal Mobile – – Fallback – – 1. Configured by your system administrator. April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com...
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Page 47: Chapter 6: Follow Me
4. Dial the number of another user. When it matches a user, their name is displayed. Alternatively, use the Dir soft key to select a user from the directory. April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 48: Follow Me (Status Menu)
3. Use the cursor keys to select Follow Me Here. 4. Use the menu to add or remove users: • Use the up and down cursor keys to scroll through the names. April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 49: Follow Me Here (Status Menu)
• Follow Me Here: *12*N# – Dialed at the extension to which you want your calls redirected. Use your own extension number (N) when dialing the short code. April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... - Page 50 • Cancel All Forwarding: *00 – Switch off any forwarding (includes 'forward unconditional,' 'forward on busy,' 'forward on no answer,' 'follow me,' and 'do not disturb'). Related links Follow Me on page 47 April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com...
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Page 51: Chapter 7: Forwarding Calls
• If you also have voicemail enabled , if the forwarded call is still unanswered, the system redirects the call to voicemail. Note, this is not always possible for calls that have been forwarded to an external number. April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 52: Forward Unconditional (Status Menu)
• To switch off forward unconditional, press the Off soft key. • To change the forwarding settings, press the Details soft key. 3. Press Save. Related links Forwarding Calls on page 51 April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 53: Forward Unconditional (Features Menu)
• To do this during a call, press the PHONE key and then press Features. 2. Use the cursor keys to select Forward. 3. Use the cursor keys to select Forward Busy/No Answer. April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 54: Forward On No Answer (Status Menu)
• To change the destination, highlight Destination and press Edit. Enter the number and press Select. • Press Saveto save any changes. Related links Forwarding Calls on page 51 April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 55: Forward On Busy (Status Menu)
That is indicated by N in the short codes shown below. Forwarding • Forward Unconditional: - Set the Forward Unconditional Destination: *07*N# – Set the destination number (N) for 'forward unconditional' when it is switched on. April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... - Page 56 • Cancel All Forwarding: *00 – Switch off any forwarding (includes 'forward unconditional,' 'forward on busy,' 'forward on no answer,' 'follow me,' and 'do not disturb'). Related links Forwarding Calls on page 51 April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com...
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Page 57: Chapter 8: Do Not Disturb
3. Use the cursor keys to select Do Not Disturb. 4. Press the Change button to select On or Off. 5. Press Save. Related links Do Not Disturb on page 57 April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 58: Dnd Off (Status Menu)
• To add a number, highlight Add Another. Dial the number and press Add. • To remove an existing number, highlight it and press Remove. 4. Press Done when completed. Related links Do Not Disturb on page 57 April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 59: Do Not Disturb Short Codes
• Cancel All Forwarding: *00 – Switch off any forwarding (includes 'forward unconditional,' 'forward on busy,' 'forward on no answer,' 'follow me,' and 'do not disturb'). Related links Do Not Disturb on page 57 April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 60: Chapter 9: Twinning
Reclaiming a Twinned Call on page 62 Switching Mobile Twinning Off on page 62 Switching Fallback Twinning On on page 63 Switching Fallback Twinning Off on page 63 April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 61: Switching Mobile Twinning On
• Use the Bksp to remove the last digit of the existing number. • Use Clear to remove the whole number. • Dial the number you want to use for twinning and press Select. April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 62: Transferring A Call To Your Mobile
60 Switching Mobile Twinning Off If you have been configured as a mobile twinning user, you can use the status menu to switch mobile twinning mode off. April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 63: Switching Fallback Twinning On
Fallback twinning is used when the system cannot detect the normal connection to your phone. The twinning menu is only available if you have been configured by the system administrator to be able to use mobile twinning. April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... - Page 64 4. If no twinning number has been set yet, select Destination and click Edit. Enter the number required and press Select. 5. Select Fallback Twinning. Press Off. 6. Press Save. Related links Twinning on page 60 April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com...
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Page 65: Chapter 10: Holding Calls
You can hold a conference call in the same way as holding a normal call. Holding the conference call does not affect the other conference parties who can continue talking. April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 66: Holding A Call
1. Press the appearance button with the fast-flashing green call appearance. 2. Scroll the display using the up/down cursor keys. To take the call off hold, press the Cancel soft key. Related links Holding Calls on page 65 April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 67: Switching Between Calls
This places the destination call 'on hold pending transfer' so that you can notify the originating caller. c. With the originating call connected, you can now press Complete to connect the two calls. April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... - Page 68 Held calls that are not pending transfer are not affected. Moreover, it is not possible to have more than one call 'on hold pending transfer'. Related links Holding Calls on page 65 Transferring Calls on page 73 April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com...
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Page 69: Chapter 11: Parking Calls
However, your system administrator can remove and change the short codes available to you or all users. To use a short code, you may have to put your currently call on hold. April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 70: Parking Calls (Features Menu)
Status menu. • Your system administrator can configure whether you can access this menu. • This menu is not supported on the J139. April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 71: Park & Page
3. There are several methods by which you can select the user or hunt group that you want to page: • Select one of the pre-configured hunt groups and press Page. April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... - Page 72 • Press Dir. Select the required user or hunt group from the directory and press Page. • Dial the extension number of the user or hunt group that you want to page and then press Page. Related links Parking Calls on page 69 April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com...
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Page 73: Chapter 12: Transferring Calls
• Transferring a call after ringing finishes is called a supervised transfer. Related links Transferring a Call to Voicemail on page 74 Transferring a Held Call on page 67 Transferring a Call to Your Mobile on page 75 April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 74: Transferring A Call To Voicemail
• Press the Transfer soft key and enter the destination manually using the numerical keypad and press Complete. • Alternatively, press Dir to select a destination from the directory or use the Redial option, if applicable. April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 75: Transferring A Call To Your Mobile
• To do this during a call, press the PHONE key and then press Features. 2. Use the cursor keys to select Transfer to Mobile. Related links Transferring Calls on page 73 April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 76: Chapter 13: Account Codes
3. Press the Done soft key. 4. If the account code was not a valid account code, the Reenter Account menu is displayed. Related links Account Codes on page 76 April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 77: Manual Account Code Entry
6. Press the Done soft key. 7. If the account code was not a valid account code, the Failed menu is displayed. Related links Account Codes on page 76 April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 78: Chapter 14: Conferencing
3. Dial the party that you want to add to the conference. • If they answer and want to join the call, press Conf again. This call and your current held calls are turned into a conference call. April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 79: Turning A Normal Call Into A Conference
• If they do not want to join the call or do not answer, press Drop. Then press the appearance key of the previously held call to reconnect to that call. Related links Conferencing on page 78 April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 80: Adding Another Party Without Using Hold
• To add another party to the conference without putting the conference on hold, press Add. • To return to the call display, press the Back soft key. Related links Conferencing on page 78 April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 81: Dropping/Muting Parties
• If you are the only internal user in the conference, depending on your telephone system's configuration, dropping yourself might end the conference. Consult your system administrator for details. April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 82: Context Sensitive Conferencing
Held Pending Call conditions in Conf is Transfer priority order pressed: Connected No call held Conferences – Call pending the connected transfer call and all held calls. Table continues… April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... - Page 83 1. Use the up and down cursor keys to select the current highlighted call appearance. This can be done without affecting any currently connected or held calls. • The currently highlighted button is shown by a white border around the button label. April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com...
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Page 84: Conference Short Codes
That is indicated by N in the short codes shown below. Conference • Conference Held Calls: *47 – Start a conference between yourself and any calls that you have on hold. Related links Conferencing on page 78 April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 85: Chapter 15: Headset Operation
• To switch from the headset to the handset: To switch from the headset to the handset, simply lift the handset. • To switch to handsfree from the headset: To switch to handsfree from the headset, press HEADSET button. Replace the handset. April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 86: Headset Selection
2. Once you stop adjusting the volume, the display returns to normal after a few seconds. • If you set the volume to zero (off), the phone displays a icon. April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 87: Headset Microphone Volume
The following is a list of the headsets tested and supported by Avaya and their matching profile setting. Other headsets may also work but have not been tested by Avaya. -
Page 88: Automatic Gain Control
4. Use the cursor keys to select Automatic gain control. 5. Use the cursor keys to switch between Handset, Headset, or Speaker. 6. To change the highlighted setting, press Toggle. 7. When completed, press Save. April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 89: Default Handsfree Audio Path
See Headset Selection on page 86. Related links Headset Operation on page 85 Enabling Bluetooth Support on page 90 Pairing a Bluetooth Headset on page 90 April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 90: Enabling Bluetooth Support
6. Select the required headset and click Pair. • Once paired, you can highlight the device and click Forget if you want to remove the pairing. Related links Using Bluetooth Headsets on page 89 April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 91: Selecting A Paired Headset
3. Use the cursor keys to select Audio. 4. Select Headset Signalling. 5. Select the headset alerting mode required: • Disabled – The phone does not provide any additional alert sounds through the headset. April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... - Page 92 (three clicks) whenever a call is waiting to be answered. 6. When completed, press Save. 7. Press Back/Exit to exit the menus. Related links Headset Operation on page 85 April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com...
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Page 93: Chapter 16: Handsfree Speaker Operation
• To switch from handsfree to the handset: Simply lift the handset. • To switch to handsfree from the handset: Press the SPEAKER button. The button remains lit whilst you have a call connected handsfree. Replace the handset. April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 94: Speaker Volume
5. Use the left and right cursor keys to switch between Headset or Speaker. 6. When completed, press Save. 7. Press Back/Exit to exit the menus. Related links Handsfree Speaker Operation on page 93 April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 95: Automatic Gain Control
6. To change the highlighted setting, press Toggle. 7. When completed, press Save. 8. Press Back/Exit to exit the menus. Related links Handsfree Speaker Operation on page 93 April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 96: Chapter 17: Contacts
How the Directory Search Works on page 97 Managing External Contacts on page 99 Viewing Contacts on page 99 Making a Call from the Directory on page 100 April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 97: How The Directory Search Works
Tony George Simon Henricks Sales Support Sales Help Alternatively to search for "Henry Jones", you could dial JONES by pressing 56637. Dial 5JKL 6MNO 6MNO 3DEF 7PQRS Table continues… April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... - Page 98 However, the change applies to all phones on the system. Related links Contacts on page 96 April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com...
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Page 99: Managing External Contacts
To view more details of the highlighted name, press Details. To return to the directory press List. 2. When the required entry is highlighted, press Details to display the name, number and type of contact. April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 100: Making A Call From The Directory
• For example, dialing 527 matches all names starting with JAS (for example "Jason") and with KAR (for example "Karl") plus any other letter combinations from those 3 key presses. See How the Directory Search Works on page 97. April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 101: Using The Directory For Other Functions
• If you have been configured as a system phone user by the system administrator, then you can also add, edit and delete some external directory contacts. April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 102: Adding A Contact From Your Call Log
5. When the name and number are set as required, press the Save soft key. To return without saving the name and number, press the Cancel soft key. Related links Contacts on page 96 April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 103: Editing A Contact
You can delete a contact from your own personal directory. • If you have been configured as a system phone user by the system administrator, then you can also add, edit and delete some external directory contacts. April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... - Page 104 List. 2. Locate the required entry and press Details. 3. Press Moreand then Delete. 4. Press Delete again to confirm the action. Related links Contacts on page 96 April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com...
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Page 105: Chapter 18: Using The Call Log
9 missed callers. Related links Using the Call Log on page 105 April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 106: Missed Group Calls
• +Contact – Add the currently highlighted call log record to your personal contacts. 3. To exit the call log, press PHONE button. Related links Using the Call Log on page 105 April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 107: Making A Call From Your Call Log
• Number - The number of the caller if available. • Time and Date - The time of the call. • Call Type Icon - The type of call record. April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 108: Deleting A Call From Your Call Log
Use the up/down cursor keys to scroll through the records. 2. When the required record is highlight, press More and then press Delete. Related links Using the Call Log on page 105 April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 109: Deleting The Whole Call Log
5. When the name and number are set as required, press the Save soft key. To return without saving the name and number, press the Cancel soft key. April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... - Page 110 Using the Call Log Related links Using the Call Log on page 105 April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com...
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Page 111: Chapter 19: Voicemail
The system administrator can also configure it so that you receive new message waiting indications for hunt groups or other users. Related links Voicemail on page 111 April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 112: Accessing The Visual Voice Menus
• To fast forward or rewind the current playing message by 5 seconds, use the left and right cursor keys. • Call – Call the person who left the message. April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 113: Leaving A Message
You can add several numbers. When the list of numbers to which the message should be sent is complete press Send. • Play – Listen to the recording. • Cancel – Abandon the message. Related links Voicemail on page 111 April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 114: Using Voicemail Email
• Depending on how your system is configured, you may be required to enter your voicemail password and then press Done. 2. The Visual Voice menu is displayed. 3. Use the up and down cursor keys to select Greeting and press Select. April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 115: Record Your Name
• Submit - Listen to your current name or the one just recorded. • Delete - Delete your current name. • Cancel - Return to the main visual voice menu. Related links Voicemail on page 111 April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 116: Changing Your Voicemail Code
3. Use the up and down cursor keys to highlight Voicemail. 4. Press the Change to switch between On or Off. 5. Press Save to save the change. Related links Voicemail on page 111 April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 117: Transferring A Call To Voicemail
Some short codes require you to enter some information when you dial them, typically an extension number. That is indicated by N in the short codes shown below. April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... - Page 118 • Voicemail Ringback On: *48 – Have voicemail ring your phone when you have any new messages. It rings after you next use the phone. • Voicemail Ringback Off: *49 – Switch off ringback. Related links Voicemail on page 111 April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com...
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Page 119: Chapter 20: Logging In/Out
• You can set your phone to automatically lock itself after a period of inactivity. Related links Logging In on page 120 Logging Out on page 122 Changing Your Security PIN on page 122 Locking Your Phone on page 123 April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 120: Logging In
4. The login menu is displayed. a. Enter your extension number and press Next . b. Enter your security PIN (login code). c. Press Done. Related links Logging In on page 120 April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 121: Logging In On A "Not Logged In" Phone
4. When you have entered the phone password, press Done. If the details are correct, you user details are loaded into the phone. Related links Logging In on page 120 April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 122: Logging Out
2. Use the cursor keys to select Phone User. 3. Use the cursor keys to select Set Security Pin. 4. Enter your current security PIN if you already have one and press Done. April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 123: Locking Your Phone
The message PHONE LOCKED indicates that the phone has been locked. While locked, the phone can only be used to make internal calls to other extensions and none of the phone and user menus can be accessed. April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 124: Auto Lock
• Disabled - Do not use the inactivity timer. • 1/5/30/60 - Lock the phone after the indicated number of minutes. 6. Press the Save soft key. Related links Logging In/Out on page 119 April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 125: Short Codes
• Log In: *35*N*P# – Log in to a phone using your extension number (N) and login code (P). • Log Out: *36 – Log yourself out from the phone where you are currently logged in. Related links Logging In/Out on page 119 April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 126: Chapter 21: Groups
• This menu is not supported on the J139. Related links Groups on page 126 Switching Your Group Membership On/Off (Status Menu) on page 127 April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 127: Switching Your Group Membership On/Off (Status Menu)
• To do this during a call, press the PHONE key and then press Features. 2. Use the cursor keys to select Group. 3. Use the cursor keys to select Membership. April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 128: Group Service Status And Fallback
Changing a Group’s Service Status (Features Menu) on page 129 Changing a Group’s Service Status (Status Menu) on page 130 Changing a Group’s Fallback Destination on page 130 Short Codes on page 131 April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 129: Changing A Group's Service Status (Features Menu)
5. Use the controls at the bottom on the display to change the currently selected group's status. • Change - Change the status of the selected group. • Save - Exit the menus. Related links Group Service Status and Fallback on page 128 April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 130: Changing A Group's Service Status (Status Menu)
State and Fallback options of a group. If you are not configured for any groups, the Group menu is not shown • This menu is not supported on the J139. April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 131: Short Codes
• Night Service Status Off: *21*N# – Take a hunt group out of night service status by entering its extension number (N). Related links Group Service Status and Fallback on page 128 April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 132: Chapter 22: Programmable Feature Buttons
PHONE key and then press Features. 2. Use the cursor keys to select Phone User. 3. Use the cursor keys to select Self-Administer. 4. Enter your security PIN and press Done. April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 133: Programmable Button Features
Call Pickup Any Button on page 136 Conf Meet Me Button on page 136 Drop Button on page 136 Flash Hook Button on page 137 Group Button on page 137 April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 134: Abbreviated Dial Button
• If the button is set without an account code, pressing the button displays the enter account code menu. See Manual Account Code Entry on page 77. Related links Programmable Button Features on page 133 April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 135: Auto Answer Button
- When you have calls that you parked (other than Park & Page) or others parked against your extension, the button's lamp flashes. Related links Programmable Button Features on page 133 April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 136: Call Park To Other Button
This action can be used to drop your current call without having to highlight it on the display. If the call is connected, pressing the key ends the call. If the call is ringing it may follow several routes. Dropping an Incoming Call on page 39. April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 137: Flash Hook Button
Related links Programmable Button Features on page 133 Ringer Off Button A button configured with this action can be used to turn your phone's ringer on or off. April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 138: Self-Administer Button
Related links Programmable Button Features on page 133 Twinning Button A button configured for this feature allows you to control your phone's mobile twinning operation. Twinning on page 60 April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 139: User Button
- Intrude – Join the user's current call, turning it into a conference call. - Listen – Start silent monitoring of the user's call. Related links Programmable Button Features on page 133 April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 140: Chapter 23: Ringer Controls
3. Use the cursor keys to select Disable Ringer. 4. To change the setting, press Change. Selecting On turns the ringer off. Related links Ringer Controls on page 140 April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 141: Visual Alerting
4. Press the Change soft key to change the setting. • Ring - Use normal ringing. • Abbreviated - Use a single non-repeated ring (abbreviated ring). • Off - No ring. April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 142: Ringer Volume
2. Use cursor keys to select Call Settings. 3. Use the up/down cursor keys to selectt Internal Auto-Answer. 4. To change the setting, press the Change. Related links Ringer Controls on page 140 April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 143: Chapter 24: Display Controls
4. Use the cursor keys to select Contrast. 5. Use the left/right cursor keys to adjust the brightness. 6. When completed, press Save. 7. Press Back/Exit to exit the menus. April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 144: Display Contrast
• To do this during a call, press the PHONE key and then press Features. 2. Use the cursor keys to select Phone User. 3. Use the cursor keys to select Phone Screen Settings. April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 145: Last Call Duration Display
When you have calls alerting on appearance buttons, the phone can include a timer in the appearance details shown on the display. • The timer shows how long the call has been alerting. April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 146: Display Language
6. To select the currently highlighted language, press Select. 7. When completed, press Save. 8. Press Back/Exit to exit the menus. Related links Display Controls on page 143 April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 147: Auto Display Waiting Call
5. Press the Change soft key to change the setting or use the left or right cursor keys. • Disabled - Do not use the inactivity timer. • 30/60 - Apply the inactivity timer after the selected number of seconds. 6. Press Save. April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 148: Background Image
1. Press the button. 2. Use the cursor keys to select Settings. 3. Use the cursor keys to select Display. 4. Use the cursor keys to select Backlight timer. April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 149: Text Size
5. Use the left/right cursor keys to change the text size. 6. When completed, press Save. 7. Press Back/Exit to exit the menus. Related links Display Controls on page 143 April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 150: Chapter 25: Screen Saver
• To view the highlighted one, press Preview. Press Dismiss to return to the list. • To select the highlighted choice, press Select. 7. When completed, press Save. 8. Press Back/Exit to exit the menus. Related links Screen Saver on page 150 April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 151: Manually Activating The Screen Saver
Show the Clock on the Screen Saver You can select whether the phone should display the time and date at the top of the display whilst the screen saver is active. April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... - Page 152 5. Use the cursor keys to select Clock. 6. Press Change 7. When completed, press Save. 8. Press Back/Exit to exit the menus. Related links Screen Saver on page 150 April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com...
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Page 153: Chapter 26: Volume And Sound
4. Use the cursor keys to select Button clicks. 5. When completed, press Save. 6. Press Back/Exit to exit the menus. Related links Volume and Sound on page 153 April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 154: Error Tones
Procedure 1. With the call connected, use the + plus and – minus keys to adjust the volume. 2. The display returns to normal after a few seconds. April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 155: Handset Profile
2. Once you stop adjusting the volume, the display returns to normal after a few seconds. • If you set the volume to zero (off), the phone displays a icon. Related links Volume and Sound on page 153 April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 156: Headset Profile
The following is a list of the headsets tested and supported by Avaya and their matching profile setting. Other headsets may also work but have not been tested by Avaya. -
Page 157: Speaker Volume
If you have a headset attached, you can change the phone's behavior so that the audio is played through the headset by default rather than the speaker. April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... - Page 158 5. Use the left and right cursor keys to switch between Headset or Speaker. 6. When completed, press Save. 7. Press Back/Exit to exit the menus. Related links Volume and Sound on page 153 April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com...
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Page 159: Chapter 27: The Status Menu
2. Use the cursor keys to select Do Not Disturb. 3. To clear the 'do not disturb' setting, press the Off soft key. Related links The Status Menu on page 159 April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 160: Follow Me To
If your phone is set to 'forward on busy' you can clear or change the forward settings through the Status menu. • Your system administrator can configure whether you can access this menu. April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 161: Forward On No Answer
• To select which calls are forwarded, highlight Call type. Press Change to change the option between All Calls or External Only. • To change the destination, highlight Destination and press Edit. Enter the number and press Select. April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 162: Forward Unconditional
PHONE key and then press the Status soft key. 2. Use the up and down cursor keys to highlight Fwd To Here. Related links The Status Menu on page 159 April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 163: Group Membership
A hunt group can also be put into and out of night service automatically by the telephone system using a time profile. April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 164: Switch Mobile Twinning Off
PHONE key and then press the Status soft key. 2. If you have any parked calls, the Parks... option is displayed. The option is not present if you do not have calls parked against your extension. April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 165: System Alarms
2. Scroll to the alarm message text: • If displayed, press Admin to see additional information. • If displayed, press Clear to clear the alarm. Related links The Status Menu on page 159 April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 166: Chapter 28: Short Codes
'do not disturb' exceptions. • Cancel All Forwarding: *00 – Switch off any forwarding (includes 'forward unconditional,' 'forward on busy,' 'forward on no answer,' 'follow me,' and 'do not disturb'). April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... - Page 167 • Log Out: *36 – Log yourself out from the phone where you are currently logged in. Voicemail • Check Messages: *17 – Access mailboxes to check for messages. April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com...
- Page 168 • Voicemail Ringback On: *48 – Have voicemail ring your phone when you have any new messages. It rings after you next use the phone. • Voicemail Ringback Off: *49 – Switch off ringback. April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com...
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Page 169: Chapter 29: System Administration
• This menu is not supported on the J139. 4. Enter your security PIN (login code) and press Done. 5. Use the cursor keys to select System Information. 6. The system displays information about itself. April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 170: Checking The Time Server Status
1. Press the Features soft key if shown. • To do this during a call, press the PHONE key and then press Features. 2. Use the cursor keys to select Phone User. April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 171: Setting The Time
4. Enter your security PIN (login code) and press Done. 5. Use the cursor keys to select Time. 6. The current time being used by the telephone system is displayed. April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 172: Setting The Time Offset
8. When a valid offset has been entered, the Set soft key is displayed. 9. To apply the offset to the current telephone system time, press the Set soft key. Related links System Administration on page 169 April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 173: Restarting The System
7. After pressing OK, you are asked to confirm whether you want to shutdown the system. Only proceed if you are sure. If you are not sure press Back. April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 174: Managing The Memory Cards
Confirm soft key to start the action. • Shut Down (IP500/IP500 V2) – This option is available when an Active card is present. It allows the card to be made inactive. April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 175: Reporting System Alarms
2. Scroll to the alarm message text: • If displayed, press Admin to see additional information. • If displayed, press Clear to clear the alarm. Related links System Administration on page 169 April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 176: Chapter 30: Menus
This menu is accessed by pressing the Status soft key when displayed. The features shown vary depending on the options currently enabled. See The Status Menu on page 159. J159/J169/J179 Status Menu J139 Status Menu April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 177: Features Menu
Features Menu Related links Menus on page 176 Features Menu This menu is accessed by pressing the Features soft key. J159/J169/J179 Features Menu J139 Features Menu April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 178: Main Menu
• If you are restricted from accessing an option, it may still be applied for you by your system administrator. For example, the system administrator may configure call forwarding settings for you. April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... - Page 179 • System Administration Controls – The System Administration option is only shown if you have been configured as a 'System Phone' user. - This menu is not supported on the J139. Related links Menus on page 176 April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com...
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Page 180: J139 Restrictions
J139 Restrictions Menu Support The J139 uses the same Feature and Status menus as other J100 Series telephones except for the following menu options. In some cases, the menu feature may still be usable via short codes, a programmable button and/or using an application. -
Page 181: Chapter 31: Entering Text Characters
For example, though marked with just ABC, the 2 key also matches the accented forms of those characters, for example À, Á, Á, Ã, Ä, Å and Ç. The set of additional unmarked characters matched varies depending on the language settings of your system. April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... -
Page 182: Entering Characters For Other Functions
• Use the left and right cursor keys to move the cursor. • Press Bksp to delete the character before the cursor. Related links Entering Text Characters on page 181 April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com... - Page 183 Auto Lock ................124 Button Module ..............17 Automatic Gain Control ............157 Buttons .................18, Headset ................ Feature Buttons ............Speaker ................ Programmable Buttons ..........23 Auto-Return Display ................147 Call Answer ................37 April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com...
- Page 184 ................122 Display ................. 24, Mailbox ................116 Auto-Return ..............Security PIN ..............122 Background Image ............. Columns ................144 Backlight Timer ............Conference ................Brightness ..............143 Button ................. Call Duration ...............145 April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com...
- Page 185 Status ................. Group ................128 Twinning ..............45, Feature Buttons ............23, Features Menu ..............177 Icons ..................Flash Hook Button ............. Idle Display Timer .............. Follow Me ..............45, April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com...
- Page 186 Short Codes ..............Transfer to ..............117 Main Menu ................. Making Calls ................ OK Button ................Additional Calls .............30 On-Hook Dialing ..............Broadcast ..............En-Bloc Dialing ............. From Contacts .............. April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com...
- Page 187 From the Call Log ............Park ................Replace Voicemail ..............117 Buttons ............... Show Last Call Duration ............ Feature Buttons ............Single-Column ..............Programmable Buttons ..........132 Soft Keys ............... 18, Restrictions Sound ................April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com...
- Page 188 ................73 Held Call ..............67, Mobile ................To Mobile Twin ..............62 To Voicemail ............74, Twin Reclaim call ..............Transfer to .............. 62, Twinning .................45, Button ................. Number .................61 April 2020 J100 Series Phone User Guide Comments on this document? infodev@avaya.com...