Cannot Discover Device - Toshiba GL-1010 Administrator's Manual

Resolving Network Connectivity and Printing Issues (Continued)
Network
Configuration
Macintosh
Environment
• AppleTalk and TCP/
IP protocols
• Peer to Peer net-
working
• Clients running on
the Macintosh plat-
form

Cannot Discover Device

Problem Description
Controllers are discovered automatically using SNMP. When
TopAccessDocMon cannot automatically discover an installed controller
over the network, the most likely cause is limitations of the protocols on
the supporting workstations. In some cases, you need to add or update
network components.
302
Check...
1 Is AppleTalk enabled on
the controller?
2 Is TCP/IP set up on the
controller?
3 Is the controller
available in the Chooser
(MacOS 9.2.2+) or the
Print Center (Mac OS
10.2.6+) when you click
on the LaserWriter
8.6.5+ printer icon?
4 Can you access any
other network device
from the Macintosh
workstation?
5 Can another Macintosh
workstation on the
network print to the
controller? If so,
compare the settings to
determine which need to
be changed to support
printing from this
machine.
For Instructions,
Yes No
Configuring
Next
AppleTalk
Step
page 224.
Configuring TCP/IP
Next
Protocol Settings
Step
page 28.
Next Make sure the
Step AppleTalk zone is
supported by the
Macintosh client.
Next Refer to your Macintosh
Step networking
documentation or
contact Macintosh
technical support.
End Refer to your Macintosh
networking
documentation or
contact Macintosh
technical support.
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