Toshiba GL-1010 Administrator's Manual page 321

Troubleshooting Checklist
Resolving Network Connectivity and Printing Issues
Network
Configuration
You can change network protocol settings using the copier LCD touch screen or TopAccess
(Administration page).
Windows Environment:
• TCP/IP Protocol
• Windows Peer to
Peer networking ser-
vices
• Clients running on
Windows 98/Me/XP/
2000 or Windows
NT.
• Using Peer to Peer,
LPR/LPD, or IPP
printing services.
GL-10x0 Administrator's Guide
Check...
1 Are the IP Address
properties correctly set?
2 Is Microsoft Printing
enabled? Is the
Microsoft Computer
Name (Device Name)
unique? Is the
Workgroup name valid
and correctly entered?
3 If you are using LPR/
LPD printing, is the IP
Address of the controller
correct?
4 If you are setting up IPP
printing, are the port
configuration and URL
correct?
5 Can you see the
controller in Windows
Network Neighborhood?
6 Were the proper printer
drivers installed?
7 Is the driver port name
valid?
8 Can you print to the
controller?
For Instructions,
Yes No
Configuring TCP/IP
Next
Protocol Settings
Step
page 28.
Peer to Peer Printing
Next
Step on page 174.
LPR/LPD Printing
Next
Step page 175.
LPR/LPD Printing
Next
Step page 175.
Cannot See the
Next
Controller
Step
page 328.
Next See the Operator's
Step Guide.
Driver Mapped to
Next
Wrong Port
Step
page 272.See the
Operator's Guide.
Cannot Print to the
End
Controller
page 330.
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