Cannot Discover Device - Toshiba E-STUDIO520 Network Administration Manual

3. Troubleshooting
Unix Environment:
No
1
2
3
4
5
6
7
8

Cannot Discover Device

Problem Description
This equipment is discovered automatically using SNMP.
When TopAccessDocMon, TWAIN driver, File Downloader, and Address Book Viewer
cannot automatically discover this equipment over the network, the most likely cause is
limitations of the protocols on the supporting computers. In some cases, you need to
add or update network components.
The following checklist helps you identify the source of the error and directs you where
you can find more information about resolving it. If the problem persists after you have
followed all of the steps, contact a authorized dealer for further assistance.
No
1
96
Check...
Are the IP Address proper-
ties correctly set?
Is the LPR/LPD Printing cor-
rectly set?
Did you successfully install
the Unix filters?
Did you successfully create
and set up the print queue?
Can you print to this equip-
ment using LPD as root?
Can you ping this equip-
ment from your computer?
Is the LP Daemon function-
ing?
Can you print to this equip-
ment?
Check...
Is the SNMP enabled on
this equipment?
Is "public" is specify for the
Read Community?
Is "private" is specify for the
Read Write Community?
Yes No For Instruction, Go To...
Setup the IP address correctly.
Next Step
Setup the LPD print service cor-
Next Step
rectly.
See the Printing Guide to install
Next Step
Unix filters.
See the Printing Guide to config-
Next Step
ure the print queue.
Setup Unix access for this equip-
ment to enable other users to
Next Step
print from the Bourne shell. Refer
to your Unix documentation for
more information.
Try remote ping from another
server. If you can reach this
equipment from that server, check
Next Step
for conflicts between this equip-
ment and your current network
segment.
Reload Daemon or restart the
Next Step
system.
Contact your service representa-
End
tive.
Yes No For Instruction, Go To...
Enable the SNMP (MIB) and con-
firm the Read Community and
Read Write Community setting.
Next Step
Network Administration Guide — Troubleshooting Overview