Accessing The Basic Configuration Interface - IBM TotalStorage NAS Gateway 500 Administrator's Manual

Accessing the basic configuration interface

1. Select Select Service Agent User Interfaces.
2. Select Basic Text User Interface.
3. Read and accept the license agreement during initial installation.
4. You are prompted for the password. The initial password is password. Type the
5. Type Y on the Welcome panel, and then press Enter to continue.
Note: The graphics version is not supported by NAS Gateway 500.
Notes:
a. You are not asked to accept the license agreement if you selected Yes in
step 11 on page 206.
b. The Electronic Service Agent basic window appears posting, Connecting to
Server. This is where the user interface is establishing communications with
the ESS on the Electronic Service Agent gateway server. If the password
prompt does not appear within a minute or two, check Electronic Service
Agent Status from the SMIT menu to verify that the server processes are
running. If the password prompt does not appear on the Electronic Service
Agent splash screen, the user interface is having problems connecting to the
database process.
password and press Enter. The Welcome panel is displayed.
Note: No characters are displayed when you type the password. The
administrator should change this password to one that is unknown to
anyone except authorized personnel to protect the Electronic Service
Agent configuration setup from unauthorized modifications. Typing a
wrong password causes an error message to be displayed indicating the
password entered does not match the one expected. You have up to six
chances to enter the password correctly. On the sixth mismatch, the
logon quits and the user interface must be selected from SMIT again.
The password can be changed later by going to the administration folder
and selecting the Electronic Service Agent access property later from the
advanced interface. If the password has been changed, it carries the
password to the new level of the Electronic Service Agent. To restore to
the default password, you must complete a new or clean install of the
Electronic Service Agent.
If Electronic Service Agent hangs, when you are expecting to get the
password prompt, then the User Interface is not connecting to the ESS
database process on the ESA gateway. Check that the
/var/svcagent/properties file is pointing to the correct server. Check that
the ESS process is running on the server with the ps -ef |grep svca
command. Use netstat -a | grep 1199 to see if the direct connect port
has been properly registered. If this all appears to be correct, contact
your IBM service representative.
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Chapter 31. Call home