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10. After all of the CallController parameters have been entered and verified, enter
T to return to the CallController main panel. If you update any of the fields,
remember to enter S at the User Input prompt to save the changes before
leaving the panel.
11. Enter N at the Would You Like to configure the CallController? prompt.
12. Enter Y at the Would You Like to configure the ConnectionManager? prompt.
13. The first item, Connect to SDR using Dialer, determines the method that
Connection Manager uses to communicate with IBM.
a. If you are going to use an existing Internet or Intranet connection, this field
must be set it to false.
Connect to SDR using Dialer = false
b. If you are going to use a modem connection, this field must be set it to
true.
Connect to SDR using Dialer = true
If you update this field, remember to enter S at the User Input prompt to
save the changes before leaving the panel.
14. Enter T to return to the Connection Manager main panel.
15. Enter N at the Would You Like to configure the Connection Manager prompt.
16. If you choose false to the Connect to SDR using Dialer prompt, proceed to
step 18 on page 220. If you choose true:
a. Enter Y at the Would You Like to Update Dialer data prompt.
b. Enter the appropriate number to set the Location field.
c. Select your country by number from the list. This brings up a city list.
Select the closest city to your location. Additional fields are filled in
automatically. Edit the primary telephone number to add any prefixes or
special sequences required by your location (for example, 9 to get an
outside line).
d. Enter the appropriate number to set the TTY # field. Enter the appropriate
number (on the left) of the TTY for the serial port into which the modem is
plugged (for example, 2 = TTY 1).
Attention:
TTY 1 (Serial port 2) is used for the modem and TTY 0 (Serial
port 1) is used for the boot console. Do NOT select the same TTY port
number that the boot console is using. The terminal resets, and
unpredictable results may occur.
Note: The modem has to be attached to the NAS Gateway 500 used as
the Connection Manager server if communication with the IBM SDR
is desired. If TTY port 1 is in use with a process that is logged on to
it, Electronic Service Agent resets the port number and takes control
when it accesses the port.
Enter the appropriate number to set the modem field. Select the modem
that matches the one installed on your Electronic Service Agent gateway
server (for example, 38 = IBM 7852-400). See Appendix A, "Modem
configurations," on page 255 for further details on modem initialization and
setup.
Opening and selecting a modem produces the values used in the Reset
String and Init String fields. The modem strings are on an "AS IS" basis.
They may need to be modified depending on the environment setup of
your system. If the default modem does not match your attached modem,
219
Chapter 31. Call home
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