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11. The modem should be connected to an analog telephone line and be
12. Prepare for e-mail alerts. The host that the e-mail is placed under must have
13. Obtain managed systems information. The Electronic Service Agent needs to
14. Predefine the svcagent user ID. The Electronic Service Agent defines the
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NAS Gateway 500 Administrator's Guide
d. Select Link Control Configuration.
e. Select Change/Show a Link Configuration.
If a configuration is displayed, then return to PPP and select Start PPP. If an
error occurs, no link is configured. Follow these steps:
a. Cancel out of Change/Show a link.
b. Select Add a Link Configuration.
c. Fill in the first nine parameters and accept the remaining defaults to build a
single available client interface 0.0.0.0 IP:
v PPP Subsystem name = PPP
v max server connections(num) = 0
v max client Connections(Num) = 1
v max demand connections(Num) = 0
v max IP interfaces(num) = 1
v max async hdlc attachments(num) = 545
v nru = 1500
v async character map (Hex) = 454
v transmit async character map (Hex) = 343
d. Press Enter.
e. Return to PPP and select Start PPP.
operational. Check the physical connections to determine this. Remember the
physical port that the modem is attached to does not equate to the assigned
TTY port. Check TTY configuration to associate physical port to proper TTY.
Continue here if no modem
e-mail service available either locally or through a network. To configure e-mail
using the Electronic Service Agent configuration interface, see "Adding an
e-mail alert" on page 224.
know the host name, machine type, model, serial number, and processor-ID
(should be auto filled) in order to monitor managed machines. This information
is used during configuration of the Electronic Service Agent. The host name
can be determined by typing the command hostname at the command line of
the system being monitored. The serial number, model, and machine type
must be obtained from the labels on the exterior of the machines. Do not use
dashes or spaces when typing the serial number. Use the following table to
record this information:
Table 6. Managed systems information
Host name
Machine type
5198
svcagent user ID to be used by the application. If the account has strict
controls of machine UIDs, $HOME directories, or other requirements, then the
svcagent ID must be created before code is installed. The mkgroup is
required to associate the UID and is needed for a clean uninstallation.
Machine model
Serial number
001
Processor ID
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