Initial Start Of Electronic Service Agent Processes - IBM TotalStorage NAS Gateway 500 Administrator's Manual

v Expand the Administration property.
v Select UnInstall.
v Select monitored machine to uninstall.
v Select UnInstall.
v Complete the remaining prompts.
If you use the FTP protocol, the Enter the User ID and Password window appears.
Type the password for root. If you can not use root and the root password, you can
change the User ID field to a root-authorized user ID and use that ID's password.
To ensure the uninstall process is successful, monitor the window that appears with
messages.
Note: This process leaves the monitored machine in the Electronic Service Agent

Initial start of Electronic Service Agent processes

The Electronic Service Agent daemons are no longer active when initial installation
has completed, and must be initially activated.
Once the application has been successfully installed the various processes have to
be manually configured and started. This only occurs after the initial or new
installation, the upgrade process does not require this step because Electronic
Service Agent is already running.
Determine what software has been installed and must be configured and started.
v Full installation of new Electronic Service Agent gateway.
v Install only Electronic Service Agent client code.
v Install only Electronic Service Agent Connection Manager.
After the required steps are completed, you should be able to continue the
configuration of Electronic Service Agent information by selecting one of the
Electronic Service Agent User Interfaces.
Use the following steps to get to the appropriate SMIT menu for Electronic Service
Agent:
1. Type smit (case-sensitive) to activate the SMIT.
2. Select Problem Determination.
3. Select Service Agent (revision level).
4. Select the appropriate menu item to complete steps 1, 2 or 3 as described
5. Select Cancel when action is completed and to return to the Electronic Service
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NAS Gateway 500 Administrator's Guide
ServiceAgent User Interface → Select Advanced Text User Interface. Then,
enter the password. The default password is password.
database but removes the Electronic Service Agent program from the
monitored machine.
Complete "Step 1: Start Connection Manager" on page 211 and "Step 2: Start the
Electronic Service Agent gateway" on page 211.
Complete "Step 3: Start the Electronic Service Agent client" on page 212. The
host client should already be in the Electronic Service Agent database
Complete "Step 1: Start Connection Manager" on page 211 only.
below.
Agent menu to complete other steps.