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Figure 49. Welcome screen
6. When you enter the ASCII interfaces the first time, you are prompted to
Performing the basic Electronic Service Agent configuration
Complete the following steps to perform basic Electronic Service Agent
configuration:
216
NAS Gateway 500 Administrator's Guide
IBM Electronic Service Agent for pSeries and RS/6000
+-----------------------------------------------------------------------------+
| Welcome
+------------------------------------------------------------- screen 1 of 2 -+
|
| Use the Service Agent Basic ASCII Interface to define monitored machines
| and configure a communications link to IBM so that Service Agent data can
| be sent to IBM for problem analysis.
|
| You need to update (or take IBM-supplied defaults) to the following prompts |
| in the Service Agent interface:
|
| Network
| Gateway
| Dialer
| Machines
| Import/Export
| Registration
| Connection to IBM
|
|
+-----------------------------------------------------------------------------+
Would you like to continue? [Y/E] :
complete certain required parameters and fields as shown in Table 7.
Table 7. Required parameters and fields for the ASCII interface
Field name
Name of the customer that IBM support can contact
E-mail address of the customer that IBM support can
contact
Telephone number of the customer that IBM support
can contact
Address > Queue Country
Gateway > Type
Gateway > Serial Number
Gateway > Model
Note: ¹Queue Country is selected from a list. Scroll using the N and P keys
until you see your country. For information about navigating through the
ASCII interface, see "Navigating the configuration panels" on page 212.
Note: ²For NAS Gateway 500, the machine type is always 5198 and model is
always 001. The serial number is located on the operator panel (front of
the machine) just below the LCD. Do not include dash or spaces that
may be shown in the serial number. For a description of the parameters,
see "Network property" on page 227.
version (R3.1.0.0) (Basic)
[N [#]]-NextScreen [E]xit |
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[F <text>]-Find [H]elp |
Input
John or Jane Doe
doe@ company.com
1-123-456-7890
162(USA)¹
5198²
XXXXXXX
001²
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