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server and the client machines. Follow the steps below to restart the Electronic
Service Agent daemons on the Electronic Service Agent gateway server:
1. Enter smit (case-sensitive) from the command line. If you are already in SMIT,
2. Select Problem Determination.
3. Select Service Agent.
4. Select Manage Service Agent Gateway.
5. Select Start Service Agent Processes.
You have now created new inittab entries for the ESS, ODS, and SACM daemon
processes that restart the Gateway server's Service Agent processes. If Connection
Manager is not on this gateway then it is not started.
Restarting the Electronic Service Agent daemons on the client machines:
Follow the steps below to restart the Service Agent program on the Gateway server:
1. Enter smit (case-sensitive) from the command line of the client machine. If you
2. Select Problem Determination.
3. Select Service Agent.
4. Select Manage Service Agent Client.
5. Select Start Service Agent processes (ODS).
You have now created a new inittab entry for the ODS daemon that restarts the
client machine's Electronic Service Agent processes.
Restarting the Electronic Service Agent Connection Manager: Follow the steps
below to restart just the Electronic Service Agent Connection Manager program and
add an inittab entry:
1. Enter smit (case-sensitive) from the command line. If you are already in SMIT,
2. Select Problem Determination.
3. Select Service Agent (revision level).
4. Select Manage Service Agent Connection Manager.
5. Select Start Connection Manager process.
You have now created new inittab entry for the SACM daemon process that restarts
the server's Electronic Service Agent Connection Manager process.
Configuration property parameter details
This section describes the Configuration properties, parameters, and their fields.
Network property
The Network property allows you to update the contact information for callback from
the local IBM Support Center. The following fields are required:
v Name
v Telephone number
v E-mail address of the contact
v Country where the gateway server is located
go to the next step.
are already in SMIT, go to the next step.
go to the next step.
227
Chapter 31. Call home
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