Controls - Polycom QDX 6000 Administrator's Manual

Controls

Symptom Problem
The system does No, low, or dead batteries in
not respond to the the remote control.
remote control.
The batteries are installed
incorrectly in the remote
control.
The room lights operate in
the 38 Khz range and
interfere with the remote
control signals.
The infrared sensor is not
receiving signals from the
remote control.
The external infrared
sensor is not operating
properly.
Administrator's Guide for Polycom QDX 6000 Systems
Corrective Action
Install three AAA batteries in the remote control.
Insert the batteries in the correct +/- position.
Turn off the lights in the room and try the remote
control again.
To check the remote control: Point the remote control
directly at the system or camera and press a button. If
the light on the system flashes, the remote control
works properly.
Make sure you are pointing the remote control at the
infrared sensor on the front of the system or the
camera.
Check the connections between the rear panel, cable
adapter, and infrared sensor cable.
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