Recent Calls; Call Detail Report (Cdr) - Polycom QDX 6000 Administrator's Manual

Recent Calls

When the Call Detail Report setting is enabled, Recent Calls shows a list of up
to 99 calls made by the system. It includes the following information:
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The home screen can be configured to include Recent Calls. For more
information about including the Recent Calls list on the home screen, see
Customizing the Home Screen.
To view the Recent Calls screen:

You can see more details about any call by highlighting an entry and
pressing
and name, and the type, speed (bandwidth), and duration of the call.
If you need even more detail about calls, you can view or download the Call
Detail Report (CDR) from the Polycom QDX 6000 Web interface.

Call Detail Report (CDR)

When enabled, the Call Detail Report (CDR) provides the system's call
history. You can view the CDR from the Polycom QDX 6000 web interface.
Every call that connects is added to the CDR, whether it is a call that you
make or that you receive. If a call does not connect, the report shows the
reason.
The CDR does not include incoming calls that the Polycom QDX 6000 system
does not answer, so if calls were missed while Do Not Disturb was enabled,
details will not be included in the CDR.
To view and download the CDR via the Polycom QDX 6000 web interface:
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Site name or number
Date and time
Call in or out
The Recent Calls list shows incoming and outgoing calls that connect, as
well as outgoing calls that do not connect.
If Do Not Disturb has been enabled, any incoming calls attempted by other
sites will not be listed.
Go to System > Admin Settings > Network > Recent Calls.
Help on the remote. Information includes the far site's number
On a PC, open a web browser.
In the browser address line, enter the system's IP address, for example,
http://10.11.12.13, to go to the Polycom QDX 6000 Web interface.
If prompted, enter admin as the user name, and enter the admin
password.
Click Utilities > Call Detail Report to view the details of the file.
Click Save and then specify a location on your computer to save the file.
Administrator's Guide for Polycom QDX 6000 Systems
10-5