Swapping Extension Users - Avaya 4600 Series Installation Manual

S wapping Extension Users
7 7 B
Occasionally, for example for office moves, users may want to move all their settings permanently to
another extension.
Objective
Change the default user associated with an extension port.
Procedure 1: Swapping Analog and Digital Extension Users Using Structured Cabling
For installations where structured cabling has been used, the simplest way to swap users is to swap the
cable connections are the RJ45 patch panel. This moves the user settings between phones without
requiring any change to the IP Office configuration. If done this way, ensure that records of the cable
connections are updated.
Procedure 2: Swapping Avaya 4600/5600 Series IP Extensions
These phones cannot be swapped through cabling as the phone retains its settings including its default
associated user. The phone can be physically exchanged. Alternatively the extensions can be
disconnected and then as each is reattached reset using HOLD RESET#. Refer to the 4600/5600 IP
Phone Installation manual.
Procedure 3: Swapping Users Using Configuration Change
This method can be used when physical access to the system is not practical, for example for remote
maintenance.
1. This process requires an IP Office system reboot as it changes extension port settings.
2. Select Extension.
3. Change the Base Extension number to match the user extension who should now be associated
with that physical port by default.
4. Click OK. Manager will probably give a validation error message due to a user being associated
with two extensions. This can be ignored until all the user moves have been completed.
5. If swapping or moving several users repeat the process for another extension.
6. Click to revalidate the configuration and check that no conflicts between users and associated
extensions remain.
7. If the configuration changes are complete, send the configuration back to the IP Office and select
appropriate settings for the reboot.
Installation Manual
IP Office 3.2 15-601042 Issue 14b (13th November 2007)
B. Phone Installation
Page 131