Avaya 4400 User Manual
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Avaya 4400 User Manual

Avaya 4400 User Manual

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IP Office
4400, 4600 & 6400 Telephones
40DHB0002USAL - Issue 1 (11/30/2001)

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Summary of Contents for Avaya 4400

  • Page 1 IP Office 4400, 4600 & 6400 Telephones 40DHB0002USAL - Issue 1 (11/30/2001)

  • Page 2: Table Of Contents

    4400, 4600 & 6400 Telephones Page ii Contents 4400, 4600 & 6400 Phone Controls.......17 Telephones ....... 3 Labeling Softkey Functions......17 Display the Date and Time ......17 Introduction ..........3 Call Timer ..........17 Phone Key Symbols........4 Display Call Information......18 The Display ..........

  • Page 3: 4400, 4600 & 6400 Telephones

    Page 3 4400, 4600 & 6400 Telephones Introduction This guide covers the use of 4400, 4600 and 6400 series telephones on IP Office telephone systems. Note that this guide assumes that the phone you are using has its default settings. Be aware that the System Administrator can reprogram the system and/or individual extensions to offer different sets of features.

  • Page 4: Phone Key Symbols

    4400, 4600 & 6400 Telephones Page 4 Phone Key Symbols Your phone may use either text or icon markings for some keys. • Spkr: The light above the key is lit when working handsfree. See "Handsfree Operation" on page 10.

  • Page 5: Making Calls

    5. When the name you want is shown select Call. 6. If you cannot find the name you want press Exit twice. 4400, 4600 & 6400 Telephones Page 5 IP Office...

  • Page 6: Redial

    To send a message indication: 1. Press Menu twice. 2. Select Call. 3. Enter the extension number (use the top-left display key to backspace). 4. Select Messa. 5. Press Exit 4400, 4600 & 6400 Telephones Page 6 IP Office 40DHB0002USAL - Issue 1 (11/30/2001)

  • Page 7: Arrange A Callback

    3. Enter the extension or group number (use the top-left display key to backspace). 4. Press and select Vmail. 5. You should hear the mailbox greeting and then be prompted to leave a message. 4400, 4600 & 6400 Telephones Page 7 IP Office 40DHB0002USAL - Issue 1 (11/30/2001)

  • Page 8: Answering Calls

    DSS key, see page 21). 3. Enter the extension number and then select Done. Note that a DSS key cannot be used to enter the extension number. 4400, 4600 & 6400 Telephones Page 8 IP Office...

  • Page 9: Answering A Message Indicator

    See "Make a Page Call" on page 6. To answer a page and turn it into a normal call between you and the person doing the paging, press the Conf key. 4400, 4600 & 6400 Telephones Page 9 IP Office 40DHB0002USAL - Issue 1 (11/30/2001)

  • Page 10: Other Call Controls

    • To answer a call handsfree press the Spkr key. • While working handsfree pressing the Spkr key again will end the call. 4400, 4600 & 6400 Telephones Page 10 IP Office 40DHB0002USAL - Issue 1 (11/30/2001)

  • Page 11: Drop A Call

    While a call is muted, the lamp above the Mute key is on (on the 6400 sets) and flashing (on 4400 and 4600 sets). Display the Call History The number shown in the right-hand of the phone display while idle is the number of incoming calls stored in your phones call history.

  • Page 12: Conferencing Calls

    5. Use the and keys to see the details of the different callers in the conference. • To remove a caller from the conference: Select Drop. 4400, 4600 & 6400 Telephones Page 12 IP Office 40DHB0002USAL - Issue 1 (11/30/2001)

  • Page 13: Diverting Calls

    Divert number. Then select Done. 4. Press Exit To clear call forwarding: 1. Press Menu 2. Using the and keys, display and then select CFrwd. 3. Press Exit 4400, 4600 & 6400 Telephones Page 13 IP Office 40DHB0002USAL - Issue 1 (11/30/2001)

  • Page 14: Send All Calls (Do Not Disturb)

    Done. You can use the top-left display key to backspace. 8. To display the message select SET. 9. Press Exit To clear your absence text: 1. Repeat the process above but select Clear when available. 4400, 4600 & 6400 Telephones Page 14 IP Office 40DHB0002USAL - Issue 1 (11/30/2001)

  • Page 15: Hold, Park & Transfer

    5. The displays show the parked calls using the number assigned to each parked call. 6. To unpark a particular call, press the display key under the parked call. 4400, 4600 & 6400 Telephones Page 15 IP Office 40DHB0002USAL - Issue 1 (11/30/2001)

  • Page 16: Holding Calls

    If the extension answers and will accept the transfer press Transfr again. • To do a blind transfer, simply end your call after dialing the transfer to number and hearing ringing. 4400, 4600 & 6400 Telephones Page 16 IP Office 40DHB0002USAL - Issue 1 (11/30/2001)

  • Page 17: Phone Controls

    Note that after ending a caller the timer is switched off. To start the call timer:. 1. Press Menu 2. Select Timer (This feature can also be set under a DSS key, see page 21). 4400, 4600 & 6400 Telephones Page 17 IP Office 40DHB0002USAL - Issue 1 (11/30/2001)

  • Page 18: Display Call Information

    2. You will hear a ring. Press Conf again to hear another ring type. 3. Repeat pressing Conf until you hear the ring that you want. Wait until you hear a ring again and then a tone. The ring is now saved. 4400, 4600 & 6400 Telephones Page 18 IP Office...

  • Page 19: Hot Desking

    2. Press and select ProgA. 3. Select Bar. 4. Select Change to switch the phone between locked and unlocked, then select Done. 5. Press Exit 4400, 4600 & 6400 Telephones Page 19 IP Office 40DHB0002USAL - Issue 1 (11/30/2001)

  • Page 20: Change The Password

    4. Use the and keys to display the different language options. DEFAULT is the system's default language. 5. When the text is as you require press Done. 6. Press Exit 4400, 4600 & 6400 Telephones Page 20 IP Office 40DHB0002USAL - Issue 1 (11/30/2001)

  • Page 21: Dss Key Functions

    5. Press the required DSS key. 6. Select Done. 7. Select another DSS key or press Exit 4400, 4600 & 6400 Telephones Page 21 IP Office 40DHB0002USAL - Issue 1 (11/30/2001)

  • Page 22: Storing User, Park Slot And Queue Numbers

    If the DSS key is already set you will see options to Replace, Keep or Delete the existing function. Select the option required. 7. When BUTTON PROGRAMMED is shown select Cont. 8. Press Exit 4400, 4600 & 6400 Telephones Page 22 IP Office 40DHB0002USAL - Issue 1 (11/30/2001)

  • Page 23: Programming Functions Against Dss Keys

    DPkup: Pickup call for a specific destination • Rngof: Ringing disabled • Spres: Abbreviated Dialing Suppression is similar to Abbreviated Dialing except that the digits are not displayed. 4400, 4600 & 6400 Telephones Page 23 IP Office 40DHB0002USAL - Issue 1 (11/30/2001)

  • Page 24: System Features

    Note that if your phone rings for any longer than a specified period (15 seconds in default), any re-direction feature that you have activated, such as voicemail or call forwarding, will come into effect. 4400, 4600 & 6400 Telephones Page 24 IP Office...

  • Page 25: Call Waiting

    – *13*N# to re-direct the calls back to your own extension, before you return to it. At your own extension: – *14*N# from your own extension. – *14*# to cancel either feature from your own extension. 4400, 4600 & 6400 Telephones Page 25 IP Office 40DHB0002USAL - Issue 1 (11/30/2001)

  • Page 26: Do Not Disturb

    The System Administrator also specifies the reception number, to which the call is diverted if the caller dials 0, and your email address if your voicemail and email are integrated. 4400, 4600 & 6400 Telephones Page 26 IP Office 40DHB0002USAL - Issue 1 (11/30/2001)

  • Page 27: The System Administrator

    *33*N# Call Queue *12*N# Follow Me Here Voicemail Ringback On *13*N# Follow Me Here Cancel Voicemail Ringback Off *14*N# Follow Me To *57*N# Forward on busy number 4400, 4600 & 6400 Telephones Page 27 IP Office 40DHB0002USAL - Issue 1 (11/30/2001)
  • Page 28 System Features Page 28 4400, 4600 & 6400 Telephones Page 28 IP Office 40DHB0002USAL - Issue 1 (11/30/2001)

  • Page 29: Index

    Volume 18 Incoming Calls 11 Directory 5 Name 20 CallB 7 Xfer 12 Callback 7 Handset CFrwd 13 PAGE 4, 6 Volume 18 Clear a call 11 4400, 4600 & 6400 Telephones Page 29 IP Office 40DHB0002USAL - Issue 1 (11/30/2001)
  • Page 30 Lucent Technologies has been transferred or licensed to Avaya. This confidential document is the property of Avaya and without its prior written consent may not be disclosed to a third party nor copied. Any comments or suggestions regarding this document should be sent to "gsspublishing@avaya.com".

This manual is also suitable for:

46006400

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