Avaya 4400 User Manual
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Also See for 4400:
- User manual (52 pages) ,
- Quick reference manual (2 pages) ,
- User manual (36 pages)
Table of Contents
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Table of Contents
Related Manuals for Avaya 4400
Summary of Contents for Avaya 4400
- Page 1 IP Office 4400, 4600 and 6400 Phone User Guide Issue 10f (15th September 2005)
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Page 3: Table Of Contents
Changing the Ringer Sound ........................26 Hot Desking .............................. 27 Group Enable/Disable ..........................27 Lock/Unlock the Phone..........................28 Change the Login Code..........................28 Change the Extension Name........................28 4400, 4600 and 6400 Phone User Guide Page iii IP Office Issue 10f (15th September 2005) - Page 4 Diverting Calls ............................42 Do Not Disturb ............................43 Voicemail ..............................43 The System Administrator ........................44 Default Speed Dial and Feature Codes ....................44 Index............................45 4400, 4600 and 6400 Phone User Guide Page iv IP Office Issue 10f (15th September 2005)
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Page 5: 44Xx, 46Xx And 64Xx Telephones
4400, 4600 and 6400 Telephones 4400, 4600 and 6400 Telephones This guide covers the use of most 4400, 4600 and 6400 Series telephones, running in Key and Lamp mode, on Avaya IP Office telephone systems. • Note: The following phones have their own separate IP Office user guides: 2402, 2410, 2420, 4601, 4602, 4610, 4620, 5402, 5410, 5601, 5602, 5610 and 5620. -
Page 6: Call Appearance Keys
This would severely restrict the use of features such as conference and transfer. It is for these reasons that it is strongly recommended that all Call Appearance keys remain at their default settings. 4400, 4600 and 6400 Phone User Guide Page 6 IP Office... -
Page 7: Phone Key Symbols
Exit: Use this key to exit the administration menus and return to normal phone operation. (Not available on the 4406D+, 4606D+ and TransTalk MDW 9040). 4400, 4600 and 6400 Phone User Guide Page 7 IP Office Issue 10f (15th September 2005) -
Page 8: The Display
12 softkey functions. Use and to show the functions and press the display key beneath an option to select it. • Pressing Menu twice gives access to additional functions. 4400, 4600 and 6400 Phone User Guide Page 8 IP Office Issue 10f (15th September 2005) -
Page 9: Making Calls
2. When answered either pickup the handset or, if your phone supports it, continue handsfree, see Handsfree Operation. 3. To end the call either put down the handset or if working handsfree press Spkr . 4400, 4600 and 6400 Phone User Guide Page 9 IP Office... -
Page 10: Using The Directory
When the name you want is shown select Call. d. If you cannot find the name you want press Exit twice. 4400, 4600 and 6400 Phone User Guide Page 10 IP Office Issue 10f (15th September 2005) -
Page 11: Redial
To send a message indication: Press Menu twice. Select Call. Enter the extension number (use the top-left display key to backspace). Select Messa. Press Exit 4400, 4600 and 6400 Phone User Guide Page 11 IP Office Issue 10f (15th September 2005) -
Page 12: Arrange A Callback
3. Enter the extension or group number (use the top-left display key to backspace). 4. Press and select Vmail. 5. You should hear the mailbox greeting and then be prompted to leave a message. 4400, 4600 and 6400 Phone User Guide Page 12 IP Office... -
Page 13: Answering Calls
Programming Functions Against DSS Keys). 3. Enter the extension number and then select Done. Note that a DSS key cannot be used to enter the extension number. 4400, 4600 and 6400 Phone User Guide Page 13 IP Office... -
Page 14: Answering A Message Indicator
To answer a page and turn it into a normal call between you and the person doing the paging, press the Conf key. TransTalk MDW 9040 users can make Page Calls, but cannot receive them. 4400, 4600 and 6400 Phone User Guide Page 14 IP Office Issue 10f (15th September 2005) -
Page 15: Other Call Controls
Package you are using. The recording is placed into your voicemail mailbox. To record a call: 1. During the call, press Menu twice. 2. Select Func and then Recor. 4400, 4600 and 6400 Phone User Guide Page 15 IP Office Issue 10f (15th September 2005) -
Page 16: Handsfree Operation
The Mute key allows you to stop the caller from hearing you while still allowing you to hear them. While a call is muted, the lamp above the Mute key is on (on the 6400 sets) and flashing (on 4400 and 4600 sets). -
Page 17: Display The Call History
4. You can then select to either callback the caller or delete the call from the call history. • To delete the call from call history: Select Delet. • To call the caller: Select Call. 4400, 4600 and 6400 Phone User Guide Page 17 IP Office Issue 10f (15th September 2005) -
Page 18: Conferencing Calls
To remove a caller from the conference: Select Drop. Note: If the conference only contains two parties, using drop to remove the last caller will end the conference. 4400, 4600 and 6400 Phone User Guide Page 18 IP Office Issue 10f (15th September 2005) -
Page 19: Diverting/Forwarding Calls
6. Use the display keys to switch OnBsy (foward on busy) and/or NoAns (forward on no answer) on or off. When on, a V symbol is shown above the option. 7. Select Done. 8. Press Exit 4400, 4600 and 6400 Phone User Guide Page 19 IP Office Issue 10f (15th September 2005) -
Page 20: Call Forwarding
2. Using the and keys, display and then select SAC (This feature can also be set under a DSS key, see Programming Functions Against DSS Keys). A V above it indicates it is on. 3. Press Exit 4400, 4600 and 6400 Phone User Guide Page 20 IP Office... -
Page 21: Setting Absence Text
8. To display the message select SET. 9. Press Exit To clear your absence text: 1. Repeat the process above but select Clear when available. 4400, 4600 and 6400 Phone User Guide Page 21 IP Office Issue 10f (15th September 2005) -
Page 23: Hold, Park & Transfer
For example, for extension 206, the first parked call is 2060, the next parked call is 2061. 4. Select the call to unpark. 4400, 4600 and 6400 Phone User Guide Page 23 IP Office Issue 10f (15th September 2005) -
Page 24: To Retrieve A Parked Call At Another Extension
If the extension answers and will accept the transfer press Transfr again. To do a blind transfer, hang up the call or hit the transfer button again. 4400, 4600 and 6400 Phone User Guide Page 24 IP Office Issue 10f (15th September 2005) -
Page 25: Phone Controls
2. Select Call. 3. Enter the extension or group number (use the top-left display key to backspace). 4. Press and select Listen. 5. Press Exit 4400, 4600 and 6400 Phone User Guide Page 25 IP Office Issue 10f (15th September 2005) -
Page 26: Changing The Volume
The ring is now saved. This alters the tone and style of ringing used by the phone, the ring pattern is still controlled by the IP Office according to the call type. 4400, 4600 and 6400 Phone User Guide Page 26... -
Page 27: Hot Desking
1. Press Menu twice. 2. Using the and keys, display and then select Group. A above it indicates group membership is enabled. 3. Press Exit 4400, 4600 and 6400 Phone User Guide Page 27 IP Office Issue 10f (15th September 2005) -
Page 28: Lock/Unlock The Phone
L press the 5 key and then press Rotat until an L is displayed. You can use the top-left display key to backspace. 5. When the text is as you require press Done. 6. Press Exit 4400, 4600 and 6400 Phone User Guide Page 28 IP Office Issue 10f (15th September 2005) -
Page 29: Change The Phone Language
5. Enter the new value. Use the * key to enter a : in times. Use the # key to enter a / in dates. 6. After entering the new date or time, select Done. 7. Press Exit 4400, 4600 and 6400 Phone User Guide Page 29 IP Office... -
Page 31: Ip Office Issue 10F (15Th September
A user can program a button on the 4450 in the same manner that they would a button on their phone. In the following sections, the "DSS key" can either be a button on the actual station, or a button on the 4450 DSS module. 4400, 4600 and 6400 Phone User Guide Page 31 IP Office... -
Page 32: Programming Functions Against Dss Keys
The menu of programmable functions that is available via the ProgA key. See Programming Using The ProgA Menu for instructions on how to program these functions. Name Description Toggles Data Park Park User User Group Group Number Dial 4400, 4600 and 6400 Phone User Guide Page 32 IP Office Issue 10f (15th September 2005) -
Page 33: Programming Using The Admin Menu
5. Select Delet to remove the function. 6. Press the key below Cont. 7. Either select another function to program another key or press Exit 4400, 4600 and 6400 Phone User Guide Page 33 IP Office Issue 10f (15th September 2005) -
Page 34: Admin Functions
This function does not require any data entered when programmed. When a callback is set the appropriate DSS key lamp is lit. The DSS key can be pressed again to cancel the callback. 4400, 4600 and 6400 Phone User Guide Page 34 IP Office... -
Page 35: Cfrwd
This feature is intended mainly for call center headset users and so returns silence rather than dial tone to the user. 4400, 4600 and 6400 Phone User Guide Page 35 IP Office Issue 10f (15th September 2005) -
Page 36: Grppg
Switches the phones audible ringer on/off. This function does not require any data entered when programmed. The appropriate DSS key lamp is lit whilst this function is on. Pressing the DSS key again turns the function off. 4400, 4600 and 6400 Phone User Guide Page 36 IP Office... -
Page 37: Sac
Replaces the user name and number details on the phone display with the date and time. This function does not require any data entered when programmed. When on the appropriate DSS key lamp is lit. 4400, 4600 and 6400 Phone User Guide Page 37 IP Office... -
Page 38: Programming Using The Proga Menu
If the DSS key is already set you will see options to Replace, Keep or Delete the existing function. Select the option required. 7. When BUTTON PROGRAMMED is shown select Cont. 8. Press Exit 4400, 4600 and 6400 Phone User Guide Page 38 IP Office Issue 10f (15th September 2005) -
Page 39: Storing Abbreviated Dialing Under A Dss Key
5. Press the required DSS key. 6. Select Done. 7. Select another DSS key or press Exit 4400, 4600 and 6400 Phone User Guide Page 39 IP Office Issue 10f (15th September 2005) -
Page 41: System Features
Note that if your phone rings for any longer than a specified period (15 seconds in default), any re- direction feature that you have activated, such as voicemail or call forwarding, will come into effect. 4400, 4600 and 6400 Phone User Guide Page 41... -
Page 42: Call Waiting
*13*N# to re-direct the calls back to your own extension, before you return to it. At your own extension: • *14*N# from your own extension. • *14*# to cancel either feature from your own extension. 4400, 4600 and 6400 Phone User Guide Page 42 IP Office Issue 10f (15th September 2005) -
Page 43: Do Not Disturb
The System Administrator also specifies the reception number, to which the call is diverted if the caller dials 0, and your email address if your voicemail and email are integrated. 4400, 4600 and 6400 Phone User Guide Page 43 IP Office... -
Page 44: The System Administrator
*12*N# Follow Me Here Voicemail Ringback On *13*N# Follow Me Here Cancel Voicemail Ringback Off *14*N# Follow Me To *57*N# Forward on busy number 4400, 4600 and 6400 Phone User Guide Page 44 IP Office Issue 10f (15th September 2005) -
Page 45: Index
Default Buttons 5 Avaya IP Office 5 Call Pick Up Group During Default Speed Dial Do Not Disturb 20 Call Pickup 32 During 20 4400, 4600 and 6400 Phone User Guide Page 45 IP Office Issue 10f (15th September 2005) - Page 46 13, 14, 16, 18, 26, 34 Administrator 15, On/off 32, 38 Handsfree Operation forwarding 34 ProgA key 32 Listen 25 On/off 20, 27, 34 Programming Hdesk 27 4400, 4600 and 6400 Phone User Guide Page 46 IP Office Issue 10f (15th September 2005)
- Page 47 SAC 20, 32, 34 Users 5, 38 Softkey 8, 34 See 16 Your Extension 23 Uses Softkeys 11 See Using Headsets TmDay 25 Speed Dial 44 4400, 4600 and 6400 Phone User Guide Page 47 IP Office Issue 10f (15th September 2005)
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Page 48: Ip Office Issue 10F (15Th September
Performance figures and data quoted in this document are typical, and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments to the detailed specifications at its discretion.