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Chapter 7: Troubleshooting
Warning
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If you have the correct test equipment, make sure that the new battery has power.
Although unlikely, your new battery may be defective.
Beep codes
Whenever a recoverable error occurs during the power-on self-test (POST), the BIOS
displays an error message that describes the problem. The BIOS also sounds a beep code
(one long tone followed by two short tones) during POST if the video configuration fails
(a faulty video controller) or if an expansion card is not functioning correctly. One short
beep indicates the BIOS will boot the operating system. No error found.
A PCI expansion card (for example, a RAID controller) can also issue audible errors by itself,
usually consisting of one long tone followed by a series of short tones. For more
information on the beep codes issued, check the documentation for that device.
The following table shows POST error beep codes. Prior to system video initialization, BIOS
uses these codes to inform users of error conditions.
Beeps
Description
1
Memory refresh timer error
2
Parity error in the first 64 KB of memory.
3
Base memory read/write test error
150
To avoid bodily injury, do not attempt to troubleshoot your server
problem if:
Power cords or plugs are damaged
■
Liquid has been spilled into your server
■
Your server was dropped
■
The case was damaged
■
Instead, unplug your server and contact a qualified computer
technician. If your server was damaged during shipment from
Gateway, contact Gateway Customer Care.
www.gateway.com
Troubleshooting steps
Reseat the memory modules or replace with
modules you know are good.
Same as for 1 beep.
Same as for 1 beep.
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Table of Contents
Troubleshooting
