Beep Codes - Gateway E-9525R User Manual

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Beep codes

Whenever a recoverable error occurs during the power-on self-test (POST), the BIOS displays an
error message that describes the problem. The BIOS also sounds a beep code (one long tone
followed by two short tones) during POST if the video configuration fails (a faulty video controller)
or if an expansion card is not functioning correctly. One short beep indicates the BIOS will boot
the operating system. No error found.
A PCI expansion card (for example, a RAID controller) can also issue audible errors by itself, usually
consisting of one long tone followed by a series of short tones. For more information on the beep
codes issued, check the documentation for that device.
The following table shows POST error beep codes. Prior to system video initialization, BIOS uses
these codes to inform you of error conditions.
Beeps
1
2
3
4
5
6
7
8
9
10
11
74
CHAPTER 6: Troubleshooting
Remove the top panel by following the instructions in
then make sure that all cables inside the case are attached securely. Also, make sure that
the colored cable edges are aligned correctly and that the connectors do not miss any pins.
If you have the correct test equipment, make sure that the new battery has power. Although
unlikely, your new battery may be defective.
Description
Memory refresh timer error
Parity error in the first 64 KB of memory.
Base memory read/write test error
System board timer not operational.
A processor on the system board generated an
error.
The keyboard controller (8042) may be defective.
The BIOS cannot switch to Protected mode.
General exception error (processor exception
error).
Display memory error (system video adapter).
The ROM checksum value does not match the
value encoded in the BIOS.
The shutdown register for CMOS RAM failed.
The cache memory test failed.
"Opening the server case" on page
Troubleshooting steps
Reseat the memory modules or replace with
modules you know are good.
Same as for 1 beep.
Same as for 1 beep.
Possible system board malfunction. To eliminate
the possibility of an add in-card problem,
remove all expansion cards.
If the beep code occurs even when all expansion
cards have been removed, the system board is
at fault.
If the beep code does not occur when the
expansion cards have been removed, one of the
cards is causing the problem. Install the cards
one at a time until the problem happens again.
When the beep code returns, the most recent
card you installed is at fault.
Remove one of the processors if two are
installed, then try a known good processor in the
first socket.
Same as for 4 beeps.
Remove the keyboard to see if the error goes
away. If it does, try a known good keyboard.
Same as for 4 beeps.
Same as for 5 beeps
If the system video adapter is an add-in card,
replace or reseat the video adapter. If the video
adapter is integrated into the system board, the
board may be faulty. Try using an add-in card.
Same as for 4 beeps.
Same as for 4 beeps.
Same as for 4 beeps.
31,