Gateway E-9220T User Manual
Gateway E-9220T User Manual

Gateway E-9220T User Manual

Gateway e-9220t server user guide
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Gateway E-9220T Server

User Guide

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Summary of Contents for Gateway E-9220T

  • Page 1: User Guide

    Gateway E-9220T Server User Guide...
  • Page 2: Table Of Contents

    Contents 1 Checking Out Your Gateway Server Front ..............2 Back .
  • Page 3 Installing drives ............38 Installing or replacing a fixed or removable-media drive .
  • Page 4 A Server Specifications System specifications ............90 System board specifications .
  • Page 5 www.gateway.com...
  • Page 6: Checking Out Your Gateway Server

    Chapter 1 Checking Out Your Gateway Server • Locating drives, ports, jacks, and controls • Locating system board components • Getting help...
  • Page 7: Front

    Chapter 1: Checking Out Your Gateway Server Front DVD/CD drive Additional 5.25-inch drive bay Power button/ Power indicator www.gateway.com Diskette drive Additional 3.5-inch drive bay USB ports...
  • Page 8: Back

    Back Cover release lever Power connector Power supply LEDs Case cover thumbscrew Power supply module latch Card retention bar Power supply modules www.gateway.com Back Power supply LEDs Power connector Power supply module latch NIC (RJ-45) USB ports Serial port Keyboard port Mouse port PCI slots (shown with...
  • Page 9: Interior

    Chapter 1: Checking Out Your Gateway Server Interior 5.25-inch drive bays 3.5-inch drive bays Front fan Processor air duct Internal 3.5-inch drive bays Power supply modules www.gateway.com Cover release latch Memory slots Battery Back fan...
  • Page 10: System Board

    System board Front fan connector Power connector J3F3 jumper Diskette drive connector Power button connector Rear fan connector Memory slots www.gateway.com System board CMOS Battery NIC (RJ-45) IDE connector USB connectors SATA connectors USB connectors Serial port Keyboard and mouse ports) Main power connector PCIe slot 1 - x1...
  • Page 11: Getting Help

    Chapter 1: Checking Out Your Gateway Server Getting Help In addition to your operating system’s documentation, you can use the following information resources to help you use your server. Gateway Web site Gateway provides a variety of information on its Web site to help you use your server. Visit the Gateway Web site at Technical documentation and product guides ■...
  • Page 12: Setting Up Your Server

    Chapter 2 Setting Up Your Server • Using your server safely • Starting and turning off your server • Restarting (rebooting) your server • Setting up the operating system...
  • Page 13: Setting Up The Hardware

    Chapter 2: Setting Up Your Server Setting up the hardware To make sure that your working environment is safe: Use a clean, dry, flat, stable surface for your server. Allow at least 6 inches at the ■ back of the server for cabling and air circulation. Use the instructions on your server’s setup poster to set up your hardware.
  • Page 14: Protecting From Power Source Problems

    Protecting from power source problems Protecting from power source problems Line conditioners, and uninterruptible power supplies can help protect your server against power source problems. Line conditioners A line conditioner protects your server from the small fluctuations in voltage from an electrical supply.
  • Page 15: Starting Your Server

    Chapter 2: Setting Up Your Server Starting your server Before you start your server for the first time: Make sure that the server and monitor are plugged into a power outlet or UPS and ■ that the UPS (if you are using one) is turned on. Make sure that all cables are connected securely to the correct ports and jacks on ■...
  • Page 16: Understanding The Power-On Self-Test

    If nothing happens when you press the power button: Make sure that the UPS, if you are using one, is connected securely to an ■ electrical outlet, turned on, and working correctly. Make sure that the monitor is connected to the server, plugged into the power ■...
  • Page 17: Turning Off Your Server

    Chapter 2: Setting Up Your Server Turning off your server Every time you turn off your server, first shut down the operating system. You may lose data if you do not follow the correct procedure. To turn off the server: See the operating system’s documentation or online help for instructions on shutting down the operating system.
  • Page 18: Setting Up The Operating System

    Setting up the operating system If you ordered your server with the operating system already installed by Gateway, in most cases it is completely installed and the basic settings are already configured. The Windows Small Business Server operating system may require additional installation, depending on the version you ordered.
  • Page 19 Chapter 2: Setting Up Your Server www.gateway.com...
  • Page 20: Maintaining Your Server

    Chapter 3 Maintaining Your Server • Caring for your server • Preparing for system recovery • System administration • Using Active Management Technology...
  • Page 21: Caring For Your Server

    Chapter 3: Maintaining Your Server Caring for your server To extend the life of your server: Be careful not to bump or drop your server. ■ When transporting your server, we recommend that you put it in the original ■ packaging materials.
  • Page 22 Cleaning tips Always turn off your server and other peripheral devices before cleaning any ■ components. When you shut down your server, the power turns off, but some Warning electrical current still flows through your server. To avoid possible injury from electrical shock, unplug the power cords and all other cables connected to the server.
  • Page 23: Preparing For System Recovery

    Chapter 3: Maintaining Your Server Preparing for system recovery If your system files are corrupted, you may not be able to start the server from the hard drive. Startup diskettes are diskettes that let you start the server and attempt to fix the problem.
  • Page 24: System Administration

    System administration Gateway Server Manager Gateway Server Manager lets you manage multiple computers on a Windows network from a single window, then implement commands and policies across the network with a single action. With Gateway Server Manager, you can run system management tasks which are triggered by certain events or conditions.
  • Page 25 Chapter 3: Maintaining Your Server Select the password to set according to the following table. Option Supervisor password User password Type the password and press E Save your changes and exit the BIOS Setup utility. Description To control access to system configuration, set a supervisor password. Using a supervisor password lets you make changes to any setting in the BIOS.
  • Page 26: Creating A Dos-Bootable System Update Package (Sup) Cd

    Click , then Downloads Select for Step 1. Servers Select for Step 2. E-9220T Select your operating system for Step 3. Select BIOS downloads Click Display results Select the System Update Package file from the list of available files. Click Download now After the file downloads, find the .ISO file on your hard drive and double-click.
  • Page 27 Chapter 3: Maintaining Your Server Booting from the SUP CD: Restart your server, then press F2 when the Gateway logo screen appears during startup. The BIOS Setup utility opens. Select the menu, then press E Boot Select the CD drive on the Boot menu, then press E to the CD drive.
  • Page 28: Using Active Management Technology (Amt)

    Using Active Management Technology (AMT) Active Management Technology (AMT) provides the following: OOB System Management—Allows remote management of platforms, regardless ■ of power on/off or OS state. Remote Troubleshooting and Recovery—Significantly reduces desk-side visits, ■ increasing the efficiency of IT technical staff. Proactive Alerting—Decreases downtime and minimizes time-to-repair.
  • Page 29 Chapter 3: Maintaining Your Server When you are asked if you want the “DHCP Enabled – Y/N,” enter the response that is appropriate to your situation. If you enter , then enter: A Static IP Address for the AMT interface (Example: 10.225.200.101) ■...
  • Page 30 From this initial screen you have access to the following information for the computer you are currently using: System Information ■ Processor Information ■ Memory Information ■ Disk Information ■ Event Log ■ Remote ■ Network Configuration ■ You can also change Network Settings and manage User Accounts. To exit the AMT Interface, press E Using Active Management Technology (AMT) , then press Y to confirm.
  • Page 31: Using Your System Companion Cd

    Chapter 3: Maintaining Your Server Using your System Companion CD You can use your System Companion CD to: Install hardware drivers ■ Install programs ■ View server documentation ■ Instructions for using the CD are provided in Using Your System Companion CD, a booklet which is included with the CD.
  • Page 32: Installing Components

    Chapter 4 Installing Components • Opening and closing the server case • Installing and replacing major components You must open your server case to install components. If you are not comfortable with these procedures, get help from a more experienced computer user or computer service technician, or contact Gateway Customer Care.
  • Page 33: Preparing To Install Components

    Chapter 4: Installing Components Preparing to install components Selecting a place to work Work on your server in an area that: Is clean (avoid dusty areas) ■ Is a low-static environment (avoid carpeted areas) ■ Has a stable surface on which to set your server ■...
  • Page 34: Preventing Static Electricity Discharge

    Preventing static electricity discharge The components inside your server are extremely sensitive to static electricity, also known as electrostatic discharge (ESD). To avoid exposure to dangerous electrical voltages and moving parts, Warning turn off your server and unplug the power cords and modem cable before opening the server case.
  • Page 35: Accessing The Internal Components

    Chapter 4: Installing Components Accessing the internal components Opening the server case Because the components inside your server are extremely sensitive to static electricity, make sure that you follow the instructions at the beginning of this chapter to avoid static electricity damage.
  • Page 36 Swing the side panel away from the computer. Lift the panel away from the server and place it out of the way. Accessing the internal components www.gateway.com...
  • Page 37: Removing The Bezel Assembly

    Chapter 4: Installing Components Removing the bezel assembly To remove the bezel assembly: Follow the instructions in After removing the side panel, press the three black plastic tabs (positions indicated by the arrows) to release the right side of the bezel. Swing the right side of the bezel out until the left side of the bezel can be disengaged from the left side of the computer, then remove the bezel.
  • Page 38: Removing The Processor Air Duct

    Removing the processor air duct To remove the processor air duct: Follow the instructions in Follow the instructions in Remove the cables from the air duct cable clip. Grasp the air duct handle and remove the processor air duct from the chassis. Air duct handle Accessing the internal components...
  • Page 39: Installing The Processor Air Duct

    Chapter 4: Installing Components Installing the processor air duct To install the processor air duct: Align the left side of the processor air duct with the front fan and engage the installation tabs on the bottom of the air duct with the installation holes in the side of the chassis.
  • Page 40 Press the processor air duct into place. Place the diskette cable and hard drive power cable behind the cable clip on the processor air duct. Accessing the internal components www.gateway.com...
  • Page 41: Installing The Bezel Assembly

    Chapter 4: Installing Components Installing the bezel assembly To install the bezel assembly: If you have installed any new drives in the external drive bays, make Important sure to remove the corresponding filler panels in the bezel before installing it. Engage the tabs on the left side of the bezel with the slots in the left side of the computer.
  • Page 42: Closing The Server Case

    Closing the server case To close the server case: Make sure that all of the internal cables are arranged inside the case so they will not be pinched when you close the case. Align the panel tabs into the bottom case notches, then swing the side panel toward the top of the computer to secure it into place.
  • Page 43: Installing Drives

    Chapter 4: Installing Components Installing drives Your server’s basic configuration includes one CD or DVD drive and one 3.5-inch diskette drive. Your server also has an additional 5.25-inch drive bay and an additional 3.5-inch drive bay. Your server can have as many as four SATA (standard) or SCSI (optional) drives in three internal drive bays and one external fixed drive bay (the bottom 3.5-inch bay).
  • Page 44: Installing Or Replacing A Fixed Or Removable-Media Drive

    IDE drives can be configured as master, slave, or cable-select. ■ If cable-select is available (drive assignments will be marked on the cable), the ■ IDE cable assigns the master/slave positions to the drives it connects. You can override these assignments using the jumpers on the drives. If cable-select is not available and only one drive is attached to an IDE controller ■...
  • Page 45 Chapter 4: Installing Components Slide the green drive retainer lever toward the back of the drive bay, then go to Disconnect the old drive’s cables from the back of the drive. Slide the green drive retainer lever toward the back of the drive bay, then pull the drive out of the bay.
  • Page 46: Installing Or Replacing A Hard Drive

    Installing or replacing a hard drive Use these instructions to install or replace a hard drive. To install a hard drive in the bottom external 3.5-inch drive bay, follow Important the instructions in page To install a hard drive in an internal drive bay: Follow the instructions in Follow the instructions in If you are replacing a drive, go to...
  • Page 47: Configuring Your Onboard Raid Solution

    Chapter 4: Installing Components Slide the new drive into the drive bay as far as it will go, then slide the green drive retainer lever toward the back of the drive bay to lock the drive into the bay. If the green drive retainer lever will not slide back all the way to lock Tips &...
  • Page 48 Level Description and use Stripes data at a block level across several drives and distributes parity among the drives. No single disk is devoted to parity. A combination of RAID 1 and RAID 0. Raid 0 is used for performance, and RAID 1 is used for fault tolerance.
  • Page 49 Chapter 4: Installing Components To configure the SATA RAID solution: Open the BIOS Setup utility as described in the previous procedure. Select Create RAID Volume Enter the name of the volume, or press E Use the up and down arrow keys to select a RAID level. Set the RAID stripe size (unless your RAID level uses mirroring).
  • Page 50: Installing Memory

    Installing memory When you upgrade your server memory, make sure that you install the correct type of memory in your server. Your server supports from 256 MB to 8 GB total memory. Supported DIMM sizes include 256 MB, 512 MB, 1 GB, and 2 GB. Memory modules must be identical in each bank.
  • Page 51: Memory Online Sparing

    Chapter 4: Installing Components To install or replace memory: Follow the instructions in Follow the instructions in Pull the plastic tabs away from the sides of the memory module slot. If you are replacing a memory module, remove the old module. Align the notch on the new module with the notch in the memory module slot and press the module firmly into the slot.
  • Page 52: Installing Pci Expansion Cards

    Installing PCI expansion cards Use the following chart to determine the PCI slot into which you should install your expansion card. This server does not have PCI hot-plug capability. Do not attempt to Caution install or remove a PCI card without turning off your server and disconnecting it from the AC power source.
  • Page 53 Chapter 4: Installing Components Loosen the captive thumbscrew on the card retention bar and swing the bar out from the back of the chassis. Card retention bar Captive thumbscrew If you are replacing a card, remove the old expansion card. To loosen the card you can slightly rock the card end-to-end, but do not bend the card sideways.
  • Page 54 Press the new card into the expansion slot. To help insert the card you can slightly rock the card end-to-end, but do not bend the card sideways. Swing the card retention bar back into place and tighten the captive thumbscrew. Card retention bar.
  • Page 55 Chapter 4: Installing Components Connect any cables to the card. For more information, see the instructions in the card’s documentation. Follow the instructions in See the card’s documentation for software installation instructions. “Closing the server case” on page www.gateway.com...
  • Page 56: Replacing The Processor

    Replacing the processor The server is compatible with Intel and Pentium D (800 MHz FSB) processors with 256 KB (Celeron), 1 or 2 MB (Pentium 4), or 2×1 MB (Pentium D), L2 caches. The server automatically detects the processors each time you turn it on.
  • Page 57 Chapter 4: Installing Components Remove the heat sink. The heat sink has Thermal Interface Material (TIM) on the bottom. Caution Be careful not to damage this material when you remove the heat sink from the processor. If removing the heat sink also pulls the processor out of the processor socket, the processor could be damaged.
  • Page 58 Place the heat sink on the processor, making sure the Thermal Interface Material (TIM) is aligned between the heat sink and the processor. Line up the four captive screws with the four posts surrounding the processor, then gradually and evenly tighten the four captive screws to secure the heat sink to the system board.
  • Page 59: Replacing A Power Supply Module

    Chapter 4: Installing Components Replacing a power supply module If your server uses the optional hot-swappable, redundant power supplies and one of the two power supplies fails, the other power supply module supports the server while you replace the failed module. You do not need to turn off the server or disconnect peripheral devices to replace a failed power supply module.
  • Page 60 While pressing the green latch on the power supply module, grasp the handle and pull the module straight out from the server. Slide the new power supply module into the empty power supply bay until the green latch snaps into place. Plug the power cord into the new power supply module.
  • Page 61: Replacing A Fan

    Chapter 4: Installing Components Replacing a fan Make sure that you replace a fan with an identical replacement fan. Important To replace a front fan: Follow the instructions in Follow the instructions in Remove the processor air duct by following the instructions in processor air duct”...
  • Page 62 Insert the new fan into the opening left by the old fan, then engage the fan retention tabs and fan release tab with the chassis until it snaps into place. Plug the fan cable into the fan connector on the system board. Replace the processor air duct by following the instructions in air duct”...
  • Page 63 Chapter 4: Installing Components Unscrew the four fan retention screws holding the fan to the back of the chassis. Pull the fan from the chassis, noting the orientation. Insert the new fan into the chassis, then replace the fan retention screws. Make sure that the new fan is oriented the same way (air flow) as Important the old fan.
  • Page 64: Replacing The Cmos Battery

    Replacing the CMOS battery If the server clock does not keep time or the settings in the BIOS Setup utility are not saved when you turn off the server, replace the CMOS battery with an equivalent battery. There is a danger of explosion if battery is incorrectly replaced. Warning Replace only with the same or equivalent type of battery recommended by the manufacturer.
  • Page 65 Chapter 4: Installing Components Make sure that the positive (+) side of the new battery is facing correctly, then press the new battery into the socket until it snaps into place. Follow the instructions in Turn on the server. Press F2 when the Gateway logo screen appears during startup. The BIOS Setup utility opens.
  • Page 66: Replacing The System Board

    Replacing the system board To replace the system board: Follow the instructions in Follow the instructions in Remove the processor air duct by following the instructions in processor air duct” on page Remove the memory modules by following the instructions in on page Remove all of the expansion cards by following the instructions in expansion cards”...
  • Page 67 Chapter 4: Installing Components Remove the seven (7) screws securing the system board to the case. Screw Screw Screw Screw Screw Screw Screw www.gateway.com...
  • Page 68 Pull the system board away from the case and carefully remove it, then place it in a static-free bag on a stable work surface. Insert the new system board into the case, aligning the holes in the board with the threaded standoffs on the side of the case.
  • Page 69 Chapter 4: Installing Components Turn on your server. Press F2 when the Gateway logo screen appears during startup. The BIOS Setup utility opens. Check BIOS settings to make sure that they detect the server’s new hardware, then save your changes (if any) and close the BIOS Setup utility. www.gateway.com...
  • Page 70: Using The Bios Setup Utility

    Chapter 5 Using the BIOS Setup Utility • Opening the BIOS Setup utility • Updating the BIOS • Resetting the BIOS settings to their factory defaults • Resetting the BIOS passwords...
  • Page 71: Opening The Bios Setup Utility

    Chapter 5: Using the BIOS Setup Utility Opening the BIOS Setup utility The BIOS Setup utility stores basic settings for your server. These settings include basic hardware configuration, resource settings, and password security. These settings are stored and saved even when the power is off. The options in the BIOS Setup utility have been set at the factory for Caution optimal performance.
  • Page 72: Updating The Bios

    Updating the BIOS If you need a new version of the BIOS, you can download the BIOS update from support.gateway.com, then install the new version from Windows. To update the BIOS: Download the new version of the BIOS from support.gateway.com, then unzip the file. Make sure you write down the location of the unzipped files, so you Important can locate them later.
  • Page 73: Resetting The Bios

    Chapter 5: Using the BIOS Setup Utility Resetting the BIOS After a successful BIOS update, if one or more applications do not subsequently run you may want to clear the settings and return to the old BIOS. The Clear BIOS jumper on the system board lets you return all BIOS settings to the factory defaults.
  • Page 74: Resetting Bios Passwords

    Follow the instructions in Reconnect the power cords and turn on the server. The BIOS memory is cleared. Turn off the server, then disconnect the power cords and all other cables connected to the server. Follow the instructions in Place the jumper back onto pins 1-2. Follow the instructions in Turn on the server.
  • Page 75 Chapter 5: Using the BIOS Setup Utility Remove the jumper across pins 1-2 of header J3F3, then place the jumper across pins 2-3. Jumper J3F3 Follow the instructions in Reconnect the power cords and turn on the server. The BIOS password(s) is cleared. Turn off the server, then disconnect the power cords and all other cables connected to the server.
  • Page 76: Troubleshooting

    Chapter 6 Troubleshooting • Interpreting error messages and codes • Troubleshooting • Getting telephone support and training If the suggestions in this chapter do not correct the problem, see “Telephone support” on page 86 more information about how to get help.
  • Page 77: Safety Guidelines

    Chapter 6: Troubleshooting Safety guidelines While troubleshooting your server, follow these safety guidelines: Never remove the side panel while your server is turned on and while the modem ■ cable and the power cords are connected. Do not attempt to open the monitor. To do so is extremely dangerous. Even if the ■...
  • Page 78: Error Messages

    Error messages These messages often indicate procedural errors such as typing an incorrect keystroke or trying to save a file to a write-protected diskette. Some messages, however, may indicate a problem that requires further troubleshooting. These are general messages and do not represent all possible error messages you might receive.
  • Page 79 Chapter 6: Troubleshooting Invalid password Enter your password again. Some passwords are case sensitive. ■ If you do not know the password, you may need to reinstall the software you are ■ trying to access. ■ System startup passwords are stored in BIOS. If this password has been set and you do not know it, you may be able to reset the password through system board jumper settings.
  • Page 80: Troubleshooting

    Troubleshooting First steps Try these steps first before going to the following sections: Make sure that the power cords are connected to your server and an AC outlet and ■ that the AC outlet is supplying power. If you use a UPS, make sure that it is turned on and is rated to handle the power ■...
  • Page 81: Beep Codes

    Chapter 6: Troubleshooting ■ If you have the correct test equipment, make sure that the new battery has power. Although unlikely, your new battery may be defective. Beep codes Whenever a recoverable error occurs during the power-on self-test (POST), the BIOS displays an error message that describes the problem.
  • Page 82 Beeps Description General exception error (processor exception error). Display memory error (system video adapter). The ROM checksum value does not match the value encoded in the BIOS. The shutdown register for CMOS RAM failed. The cache memory test failed. Troubleshooting steps Same as for 4 beeps.
  • Page 83 Chapter 6: Troubleshooting DIM code checkpoints The Device Initialization Manager (DIM) gets control at various times during BIOS POST to initialize different system buses. The following table describes the main checkpoints where the DIM module is accessed. Checkpoint ACPI runtime checkpoints ACPI checkpoints are displayed when an ACPI-capable operating system either enters or leaves a sleep state.
  • Page 84: Bios

    BIOS The settings in the BIOS Setup utility are not retained ■ Replace the CMOS battery. For more information, see battery” on page CD or DVD drive Your server does not recognize a CD, DVD, or the CD or DVD drive Restart your server, then open the BIOS Setup utility by pressing and holding F2 ■...
  • Page 85: Expansion Cards

    Chapter 6: Troubleshooting The diskette drive LED is lit continuously Remove the diskette from the drive. If the light stays on, try restarting your server. ■ ■ Open your server and make sure that the cables are connected correctly to the diskette drive and the system board.
  • Page 86 Your server does not recognize a SCSI drive Make sure that the SCSI controller is enabled in the BIOS Setup utility. ■ Reinstall the device driver. For more information, see Using Your System Companion ■ Change the drive’s SCSI address to one that is not being used by your server. For ■...
  • Page 87: Internet

    Chapter 6: Troubleshooting Internet See also Modem. You cannot connect to the Internet Make sure that your account with your Internet Service Provider (ISP) is set up ■ correctly. Contact your ISP technical support for help. ■ Make sure that you do not have a problem with your modem. For more information, see Keyboard Liquid has been spilled into the keyboard...
  • Page 88 Remove any line splitters or surge protectors from your telephone line, then check ■ for a dial tone by plugging a working telephone into the telephone jack. ■ If you have additional telephone services such as call waiting, call messaging, or voice mail, make sure that all messages are cleared and call waiting is disabled before using the modem.
  • Page 89: Monitor

    Chapter 6: Troubleshooting If your system has a v.90 modem, the speed at which you can upload (send) data is limited to 33.6K. If your system has a v.92 modem, the speed at which you can upload data is limited to 48K. Your ISP may not support 48K uploads. The modem is not recognized by your server If the modem shares the telephone line with another device, make sure that the ■...
  • Page 90: Power

    A horizontal line or wire is visible across the monitor screen The monitor may use thin damper wires, located approximately 1/3 of the way from the upper and lower screen edges, to stabilize the internal aperture grille. These wires are most obvious when the monitor displays a white background.
  • Page 91: Telephone Support

    Chapter 6: Troubleshooting Telephone support Before calling Gateway Customer Care If you have a technical problem with your server, follow these recommendations before contacting Gateway Customer Care: Make sure that your server is connected correctly to a grounded AC outlet that is ■...
  • Page 92: Telephone Support

    Telephone support Gateway offers a wide range of customer service, technical support, and information services. Telephone numbers You can access the following services through your telephone to get answers to your questions: Resource Service description NEW Gateway’s Get tutorial assistance for software issues. fee-based software tutorial service...
  • Page 93 Chapter 6: Troubleshooting www.gateway.com...
  • Page 94: A Server Specifications

    Appendix A Server Specifications The following specifications are for the standard configuration. Your server may contain optional equipment. All specifications are subject to change.
  • Page 95: System Specifications

    Appendix A: System specifications Case size Tower (with standard power supply): 8 × 16.5 × 19.8 inches (203.2 × 419.2 × 502.7 cm) Tower (with redundant power supplies) 8 × 16.5 × 22.2 inches (203.2 × 419.2 × 563 cm) Weight Approximately 32 lbs (14.5 kg) (varies by configuration) Fans...
  • Page 96: System Board Specifications

    System board specifications Processor 604-pin socket (FC-mPGA4 package, 90 nM technology) 533 MHz or 800 MHz Front Side Bus (FSB) Dual-core support (Pentium D only) Supports Intel Celeron, Pentium 4, or Pentium D CPUs with 1024 KB cache Chipset Intel E7230 chipset Supports 533 MHz or 800 MHz Front Side Bus (FSB) ■...
  • Page 97: Environmental Specifications

    Appendix A: Environmental specifications The following specifications identify maximum environmental conditions. At no time should the server run under conditions which violate these specifications. Variable Requirements Temperature Maximum rate of change: 18°F (10°C) per hour Nonoperating: -4° to 140°F (-20° to 60°C) Operating: 41°...
  • Page 98: Electronic Specifications

    Electronic specifications Memory map Address Range (hex) 0 to 07FFFFh 0A0000h to 0BFFFFh 0C0000h and 0DFFFFh 0E0000h to 0FFFFFh 0E0000h to 0EFFFFh FC000000h to FFFFFFFFh Interrupts The following table reflects a typical configuration, but you can change these interrupts. Use this information to determine how to program each interrupt. The actual interrupt map is defined using configuration registers in the ICH5-R (I/O controller).
  • Page 99: Additional Specifications

    Appendix A: Interrupt IRQ6 IRQ8 IRQ9 IRQ10 IRQ11 IRQ12 IRQ13 IRQ14 PIRQA PIRQB PIRQC PIRQD PIRQE PIRQF PIRQG PIRQH Ser IRQ Additional specifications For more information about your server, such as memory size, hard drive size, and processor type, visit Gateway’s Support page at support.gateway.com. The Support page also has links to additional Gateway documentation and detailed specifications for your own server.
  • Page 100: B Bios Settings

    Appendix B BIOS Settings You can print this appendix, then record your custom BIOS settings on the printout.
  • Page 101 Appendix B: To view all BIOS settings: Restart your server. Press F2 when the Gateway logo screen appears during startup. The BIOS Setup utility opens. Select menus and submenus to display setting information. BIOS menu BIOS submenu Maintenance Main Setting Value Clear All Passwords Fixed Boot Sector...
  • Page 102 BIOS menu BIOS submenu Advanced Boot Configuration Setting System Memory (Total) Memory Mode Memory Channel A Slot 0 Memory Channel A Slot 1 Memory Channel B Slot 0 Memory Channel B Slot 1 System Time System Date Language Additional system information: Manufacturer: Product Name:...
  • Page 103 Appendix B: BIOS menu BIOS submenu Peripheral Configuration Drive Configuration Setting Value Max CPUID Value Limit Disable Enable Display Setup Prompt Serial Port Disable Enable On-board LAN Disable Enable ASF 2.0 Disable Enable TPM 1.2 Disable Enable Use Automatic Mode Disabled Enabled ATA/IDE Mode...
  • Page 104 BIOS menu BIOS submenu Floppy Configurationi Event Log Configuration Video Configuration Chipset Configuration Setting Diskette Controller Diskette Write Protect Floppy Type View Event Log Clear Event Log Event Logging Mark Events as Read Primary Video Adapter PCI Express Configuration www.gateway.com Value Automatic Disable...
  • Page 105 Appendix B: BIOS menu BIOS submenu Management Configuration USB Configuration Security Setting Value PCI Latency Timer ASF Support Enable Disable Enter AMT BX Setup Disable Enable USB 2.0 Enable Disable USB ZIP Emulation Type Floppy Hard Disk Set Supervisor Password Installed Not Installed Set User Password...
  • Page 106 BIOS menu BIOS submenu Power Boot Setting XD Technology After Power Failure Wake on LAN from S5 ACPI Suspend State Boot Menu Type Boot Device Priority Hard Drive Order CD/DVD-ROM Drive Order Removable Drive Order Boot to Optical Devices Boot to Removable Devices Boot to Network USB Boot www.gateway.com...
  • Page 107 Appendix B: The following second level submenu is accessed from the submenu indicated in the first column. BIOS submenu BIOS 2nd level submenu PCI Express Configuration Setting Value PEG Negotiated Width (Value) Compliance Test Pattern Enable Disable www.gateway.com...
  • Page 108: C Safety, Regulatory, And Legal Information

    Appendix C Safety, Regulatory, and Legal Information • Safety information • Legal and Regulatory Information...
  • Page 109: Important Safety Information

    Appendix C: Important safety information Your Gateway system is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that the safety instructions marked on the product and in the documentation are followed.
  • Page 110 Do not use Gateway products in areas classified as hazardous Important locations. Such areas include patient care areas of medical and dental facilities, oxygen-laden environments, or industrial facilities. To reduce the risk of fire, use only No. 26 AWG or larger Warning telecommunications line cord.
  • Page 111: Regulatory Compliance Statements

    Appendix C: Regulatory compliance statements United States of America Federal Communications Commission (FCC) Unintentional emitter per FCC Part 15 FCC Part 15 Class A Statement The server is designated as complying with Class A requirements if it bares the following text on the rating label: This device complies with Part 15 of the FCC Rules.
  • Page 112 (605) 232-2000 Fax: (605) 232-2023 Product: ■ Gateway E-9220T Server For unique identification of the product configuration, please submit the 10-digit serial number found on the product to the responsible party. This device complies with Part 15 of the FCC Rules. Operation of this product is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 113 Appendix C: Users should make sure, for their own protection, that the electrical ground connections of the power utility, telephone lines, and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas. To avoid electrical shock or equipment malfunction do not attempt to Warning make electrical ground connections by yourself.
  • Page 114 Laser safety statement All Gateway systems equipped with CD and DVD drives comply with the appropriate safety standards, including IEC 825. The laser devices in these components are classified as “Class 1 Laser Products” under a US Department of Health and Human Services (DHHS) Radiation Performance Standard. Should the unit ever need servicing, contact an authorized service location.
  • Page 115: Environmental Information

    Appendix C: Environmental information The product you have purchased contains extracted natural resources that have been used in the manufacturing process. This product may contain substances known to be hazardous to the environment or to human health. To prevent releases of harmful substances into the environment and to maximize the use of our natural resources, Gateway provides the following information on how you can responsibly recycle or reuse most of the materials in your “end of life”...
  • Page 116 Notices Copyright © 2005 Gateway, Inc. All Rights Reserved 7565 Irvine Center Drive Irvine, CA 92618-2930 USA All Rights Reserved This publication is protected by copyright and all rights are reserved. No part of it may be reproduced or transmitted by any means or in any form, without prior consent in writing from Gateway.
  • Page 117 Appendix C: www.gateway.com...
  • Page 118: Index

    Index Numerics 5.25-inch drive installing location accessories safety precautions ACPI runtime checkpoints Active Management Technology add-in card see card administrator password see supervisor password Advanced menu BIOS Setup utility battery replacing troubleshooting beep codes bezel assembly installing removing BIOS resetting resetting passwords settings troubleshooting...
  • Page 119 power RJ-45 serial control panel location cover panel removing replacing cover release latch location creating DOS-bootable CD creating SUP CD DDR SDRAM see memory device drivers installing diagnostic LEDs ACPI runtime checkpoints DIM code checkpoints DIM code checkpoints DIMM see memory diskette drive installing location...
  • Page 120 hot-swap drives location cables drive configuration indicators installing 5.25-inch drive add-in card bezel assembly card CD or DVD drive CMOS battery diskette drive expansion cards fans heat sink media drive memory PCI card power supply module processor system board interior case Internet connection troubleshooting...
  • Page 121 opening case operating system setting up parallel port password resetting BIOS supervisor user ports see connections POST (power-on self-test) power button cord connector indicator line conditioners protecting from surges reset button source problems static electricity troubleshooting uninterruptible power supply (UPS) power supply uninterruptible power supply module...
  • Page 122 supervisor password Support system administration control management security specifications startup system board components installing replacing specifications thumbscrew location System Companion CD system configuration protecting with passwords system interrupts system recovery recording BIOS configuration tape drive cleaning technical support Customer Care resources tips before contacting telephone support...
  • Page 123 www.gateway.com...
  • Page 124 MAN E-9220T PATTON SRV GDE R0 08/05...

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