IBM System x3850 X6 Installation And Service Manual page 722

806f010d-040fffff • 806f010d-2b810001
806f010d-040fffff The [NumericSensorElementName] has been disabled due to a detected fault.
Explanation: The drive 15 has been disabled (defunct) due to a fault detected by the controller.
May also be shown as 806f010d040fffff or 0x806f010d040fffff
Severity: Error
Alert Category: Critical - Hard Disk drive
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0164
SNMP Trap ID: 5
Automatically notify Support: Yes
User response:
1. Check IBM Support site for Service Bulletins/RETAIN tips related to your particular drive.
2. Check IBM Support site for firmware updates related to your particular drive.
3. Check for any other RAID related errors.
4. Replace the drive.
Related Links:
"Removing 2.5-inch and 1.8-inch hot-swap drives" on page 231
v
"Replacing 2.5-inch and 1.8-inch hot-swap drives" on page 232
v
806f010d-2b810001 The [NumericSensorElementName] has been disabled due to a detected fault.
Explanation: The eXFlash Proxy Service detected a fault on the eXFlash DIMM 1 in Compute Book 1.
May also be shown as 806f010d2b810001 or 0x806f010d2b810001
Severity: Error
Alert Category: Critical - Hard Disk drive
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0164
SNMP Trap ID: 5
Automatically notify Support: Yes
User response:
1. Verify that the most recent eXFlash DIMM firmware and eXFlash IPMI Proxy Service are installed.
2. Reinstall your eXFlash IPMI Proxy Service.
3. Perform a full AC power cycle on the system.
4. If the node has recently been installed, moved, serviced, or upgraded, verify that the eXFlash DIMM is properly
seated and visually verify that there is no foreign material in any DIMM connector on that memory channel. If
either of these conditions is found, correct and retry with the same eXFlash DIMM. (Note: Event Log may contain
a recent 00580A4 event denoting detected change in DIMM population that could be related to this problem.)
5. Check IBM support site for an applicable service bulletin or firmware update that applies to this eXFlash error.
6. If problem persists and there are no other eXFLash DIMMs with the same indication, confirm that the eXFlash
DIMM is under warranty before replacement.
7. Replace compute book.
8. (Trained Service technician only) Replace affected Processor.
Related Links:
"Server features and specifications" on page 7
v
"Removing a DDR3 compute book" on page 283
v
"Replacing a DDR3 compute book" on page 284
v
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System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide