IBM System x3850 X6 Installation And Service Manual page 6

Installing your operating system without
using ServerGuide.
Using the Setup utility .
Starting the Setup utility
Setup utility menu choices .
Passwords . . .
Using the Boot Manager.
Starting the backup server firmware .
The UpdateXpress System Pack Installer
Configuring a multinode system .
Using the integrated management module.
Using the remote presence and blue-screen
capture features .
Obtaining the IMM host name.
Obtaining the IP address for the IMM .
Logging on to the IMM web interface .
Logging on to the IMM CLI interface using
telnet . . . . .
Logging on to the IMM CLI interface using
SSH . . . . .
Setting power supply power policy and system
power configurations .
Using the embedded hypervisor software .
Configuring the Ethernet controller .
Enabling Features on Demand Ethernet software 146
Enabling Features on Demand RAID software
Configuring RAID arrays .
IBM Advanced Settings Utility program
Updating IBM Systems Director .
Updating the Universal Unique Identifier and
DMI/SMBIOS data .
Locally: Keyboard Controller Style (KCS) .
Locally: LAN over USB .
Remotely over a LAN
Chapter 4. Troubleshooting . . . . . 153
Start here. . . . . .
Diagnosing a problem
Undocumented problems .
Service bulletins . . .
Checkout procedure . .
About the checkout procedure.
Performing the checkout procedure .
Diagnostic tools . . .
Light path diagnostics
Storage book LEDs
Compute book LEDs .
DIMMs and microprocessor LEDs
Fan LEDs. . . .
Half-length I/O book LEDs
Full-length I/O book LEDs .
Standard I/O book LEDs .
Power-supply LEDs .
Light path diagnostics LEDs description .
Event logs . . . .
Viewing event logs through the Setup utility 169
Viewing event logs without restarting the
server . . . . .
Clearing the error logs .
POST . . . . . .
IBM Dynamic System Analysis
iv
System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide
. . . . . . . . . 126
. . . . . . . . 126
. . . . . . . 126
. . . . . . 127
. . . . . . . . . 131
. . . . . . . . 133
. . . . 134
. . . 135
. . . . . 135
. . 137
. . . . . . . . . 139
. . . . . 139
. . 140
. . 141
. . . . . . . . . 142
. . . . . . . . . 142
. . . . . . . . . 143
. . 145
. . . . 146
146
. . . . . . . 147
. . . 147
. . . . . 148
. . . . . . . . . 149
. 149
. . . . . . . 150
. . . . . . . . 151
. . . . . . . . . 153
. . . . . . . . . 153
. . . . . . . 155
. . . . . . . . . 156
. . . . . . . . . 156
. . . . . . 156
. . . . 157
. . . . . . . . . 158
. . . . . . . . . 160
. . . . . . . . . 161
. . . . . . . . 162
. . . . 163
. . . . . . . . . 163
. . . . . . 164
. . . . . . 164
. . . . . . 165
. . . . . . . . 165
. 167
. . . . . . . . . 168
. . . . . . . . . 170
. . . . . . . 172
. . . . . . . . . 172
. . . . . . 173
DSA editions . .
Running the DSA Preboot diagnostic
programs . . . .
Diagnostic text messages
Viewing the test log results and transferring
the DSA collection .
Automated service request (call home) .
Service Advisor feature .
IBM Electronic Service Agent .
IMM first failure data capture (FFDC) feature
Capturing the FFDC log data using the IMM
web interface . .
Capturing the FFDC log data using IMM CLI
commands . . .
Capturing the FFDC log using IPMI
commands . . .
Error messages . . . .
Troubleshooting by symptom .
Connectivity problems .
General problems . .
Hard disk drive problems .
Hypervisor problems .
Intermittent problems
Keyboard, mouse, or pointing-device problems
Memory problems . .
Microprocessor problems
Monitor and video problems .
Netwok connectivity problems
Observation problems
Optional-device problems .
Power problems . .
Serial-device problems .
ServerGuide problems .
Server startup problems .
Software problems. .
Universal Serial Bus (USB) port problems .
Video problems. . .
Solving power problems.
Solving Ethernet controller problems
Solving undetermined problems .
Problem determination tips.
Recovering from a UEFI update failure or UEFI
image corruption . . .
Automated boot recovery (ABR) .
Nx boot failure . . . .
Chapter 5. Parts listing, System x3850
X6 and x3950 X6 Types 3837 and 3839 205
Replaceable server components .
Consumable parts . .
Power cords . . . . .
Chapter 6. Removing and replacing
components . . . . . . . . . . . . 217
Returning a device or component
Removing and replacing server components .
Removing and replacing consumable parts
Removing and replacing Tier 1 CRUs .
Removing the DDR3 compute book cover
Replacing the DDR3 compute book cover
. . . . . . . . . 174
. . . . . . . . . 175
. . . . . . . 175
. . . . . . . . . 176
. . . . 176
. . . . . . . . 176
. . . . . . 177
177
. . . . . . . . . 177
. . . . . . . . . 177
. . . . . . . . . 178
. . . . . . . . . 178
. . . . . . . 178
. . . . . . . . 179
. . . . . . . . . 180
. . . . . . . 181
. . . . . . . . . 184
. . . . . . . . . 184
185
. . . . . . . . . 186
. . . . . . . . 187
. . . . . . 187
. . . . . . 188
. . . . . . . . . 188
. . . . . . . 190
. . . . . . . . . 191
. . . . . . . . 192
. . . . . . . . 193
. . . . . . . . 194
. . . . . . . . . 196
. . 197
. . . . . . . . . 197
. . . . . . . . . 197
. . . . . 198
. . . . . . 199
. . . . . . . . 200
. . . . . . . . . 201
. . . . . . 203
. . . . . . . . . 203
. . . . . . 205
. . . . . . . . . 214
. . . . . . . . . 214
. . . . . . 217
. . 218
. . 218
. . . 218
218
220