IBM System x3850 X6 Installation And Service Manual page 659

806f002b-2101ffff A hardware change occurred on system [ComputerSystemElementName].
Explanation: The Scale Config sensor reports a Hardware Changed occurred.
May also be shown as 806f002b2101ffff or 0x806f002b2101ffff
Severity: Info
Alert Category: System - Other
Serviceable: No
CIM Information: Prefix: PLAT and ID: 0436
SNMP Trap ID:
Automatically notify Support: No
User response: Information only; no action is required.
806f0107-0301ffff An Over-Temperature Condition has been detected on [ProcessorElementName].
Explanation: The microprocessor 1 temperature has risen above the critical level, causing a hard shutdown of the
node.
May also be shown as 806f01070301ffff or 0x806f01070301ffff
Severity: Error
Alert Category: Critical - Temperature
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0036
SNMP Trap ID: 0
Automatically notify Support: No
User response: Complete the following steps:
1. Check the IMM event log for any fan or cooling related issues.
2. Make sure that the airflow at the front and rear of the server is not obstructed and that fillers are in place and
correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the microprocessor 1 heat sink is securely installed.
5. (Trained service technician only) Make sure that the microprocessor 1 heat sink is installed correctly and the
thermal material is correctly applied.
6. (Trained service technician only) Replace microprocessor 1.
Related Links:
"Server features and specifications" on page 7
v
"Removing a DDR3 compute book" on page 283
v
"Replacing a DDR3 compute book" on page 284
v
"Removing the DDR3 compute book cover" on page 218
v
v "Replacing the DDR3 compute book cover" on page 220
"Removing a microprocessor and heat sink" on page 275
v
"Replacing a microprocessor and heat sink" on page 278
v
"Thermal grease" on page 282
v
806f002b-2101ffff • 806f0107-0301ffff
Appendix B. Integrated management module II (IMM2) error messages
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