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IBM System x3800 Installation Manual

Type 8866
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System x3800
Type 8866

Installation Guide

Welcome.
Thank you for buying an
IBM server.
Your server
is based on the X-Architecture
technology, and it features
superior performance, availability,
and affordability.
Installation Guide
This server
contains information for setting
up and configuring your server.
For detailed information about
your server, view the publications
on the
Documentation CD.
You can also find the most
current information about
your server at http://www.ibm.com/
support/
servers/eserver/support/
xseries/index.html
.
Start the server.
Did the server
start correctly?
Yes
Turn off the server
and install options.
Install the server in the rack cabinet
and cable the server and options;
then, restart the server.
Did the server
start correctly?
Yes
Use the IBM
ServerGuide program
to set up and
configure hardware.
Was the
server setup
completed?
Yes
Use
ServerGuide to
install the operating
system?
Yes
Install applications,
such as IBM systems
management software
and IBM ServeRAID
programs
The server is ready to use.
Go to
http://www.ibm.com/support/mysupport/
to register the server.
No
Go to the Server Support
flow chart on the reverse
side of this page.
No
Go to the Server Support
flow chart on the reverse
side of this page.
No
Go to the Web for instructions:
No
http://www.ibm.com/support/
servers/eserver/support/
xseries/index.html

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Summary of Contents for IBM System x3800

  • Page 1: Installation Guide

    Was the server setup on the Documentation CD. completed? You can also find the most current information about Go to the Web for instructions: your server at http://www.ibm.com/ ServerGuide to http://www.ibm.com/support/ support/ servers/eserver/support/ install the operating servers/eserver/support/ system? xseries/index.html xseries/index.html...

  • Page 2: Server Support

    Check all cables for loose connections and verify that all optional devices you installed are on the ServerProven list at http://www.ibm.com/servers/eserver/ serverproven/compat/us/. View information about IBM Support Line at http://www.ibm.com/services/sl/products/ or view support telephone numbers at Is the problem http://www.ibm.com/planetwide/.
  • Page 3 IBM System x3800 Type 8866 Installation Guide...
  • Page 4 Note: Before using this information and the product it supports, read the general information in “Notices” on page 65, and the Warranty and Support Information document on the IBM System x Documentation CD. 4th Edition (November 2006) © Copyright International Business Machines Corporation 2006. All rights reserved.

  • Page 5: Table Of Contents

    Chapter 1. Introduction ..... . 1 The IBM System x Documentation CD ....2 Hardware and software requirements .
  • Page 6 Hardware service and support ....64 IBM Taiwan product service ....64 Notices .

  • Page 7: Safety

    Vor der Installation dieses Produkts die Sicherheitshinweise lesen. Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza. Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet. Antes de instalar este produto, leia as Informações sobre Segurança. © Copyright IBM Corp. 2006...
  • Page 8 All caution and danger statements in this documentation begin with a number. This number is used to cross reference an English caution or danger statement with translated versions of the caution or danger statement in the IBM Safety Information book.
  • Page 9 Statement 1: DANGER Electrical current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: v Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. v Connect all power cords to a properly wired and grounded electrical outlet.
  • Page 10 Statement 2: CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.
  • Page 11 Statement 4: ≥ 18 kg (39.7 lb) ≥ 32 kg (70.5 lb) ≥ 55 kg (121.2 lb) CAUTION: Use safe practices when lifting. Statement 5: CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device.
  • Page 12 There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician. Statement 26: CAUTION: Do not place any object on top of rack-mounted devices. IBM System x3800 Type 8866: Installation Guide...

  • Page 13: Chapter 1. Introduction

    Solving problems If firmware and documentation updates are available, you can download them from the IBM Web site. The server might have features that are not described in the documentation that comes with the server, and the documentation might be updated...

  • Page 14: The Ibm System X Documentation Cd

    Web site at http://www.ibm.com/servers/eserver/serverproven/compat/us/ . The IBM System x Documentation CD The IBM System x Documentation CD contains documentation for the server in Portable Document Format (PDF) and includes the IBM Documentation Browser to help you find information quickly. Hardware and software requirements...

  • Page 15: Notices And Statements In This Document

    Notices and statements in this document The caution and danger statements that appear in this document are also in the multilingual Safety Information document, which is on the IBM System x Documentation CD. Each statement is numbered for reference to the corresponding statement in the Safety Information document.

  • Page 16: Features And Specifications

    – Server on: 8% to 80% v Standard: Two 775 watt 110 V or 220 V – Server off: 8% to 80% ac input dual-rated power supplies v Upgradeable to three power supplies IBM System x3800 Type 8866: Installation Guide...

  • Page 17: Major Components Of The Server

    Major components of the server Blue on a component indicates touch points, where you can grip the component to remove it from or install it in the server, open or close a latch, and so on. Orange on a component or an orange label on or near a component indicates that the component can be hot-swapped, which means that if the server and operating system support hot-swap capability, you can remove or install the component while the server is running.
  • Page 18 IBM System x3800 Type 8866: Installation Guide...

  • Page 19: Chapter 2. Installing Options

    Chapter 2. Installing options This chapter provides basic instructions for installing hardware options in the server. These instructions are intended for users who are experienced with setting up IBM server hardware. If you need more detailed instructions, see the User’s Guide on the IBM System x Documentation CD.

  • Page 20: System Reliability Guidelines

    When you are finished working on the server, reinstall all safety shields, guards, labels, and ground wires. v For a list of supported optional devices for the server, see http://www.ibm.com/ servers/eserver/serverproven/compat/us/. System reliability guidelines...

  • Page 21: Handling Static-Sensitive Devices

    v Remove items from your shirt pocket, such as pens and pencils, that could fall into the server as you lean over it. v Avoid dropping any metallic objects, such as paper clips, hairpins, and screws, into the server. Handling static-sensitive devices Attention: Static electricity can damage the server and other electronic devices.

  • Page 22: Removing The Front Cover (Tower Model Only)

    Removing the top cover On a tower model, make sure that you unlock or remove the front cover before you remove the top cover. To remove the top cover, complete the following steps. IBM System x3800 Type 8866: Installation Guide...

  • Page 23: Removing The Bezel

    Top cover Cover release latch 1. Read the safety information that begins on page v and “Installation guidelines” on page 7. 2. If you are installing or replacing a non-hot-swap component, turn off the server and all peripheral devices. Disconnect all power cords; then, disconnect all external cables from the server.

  • Page 24: Installing A Hot-Swap Hard Disk Drive

    To avoid this potential problem, always use an electrostatic-discharge wrist strap or other grounding system when working inside the server with the power on. Complete the following steps to install a hot-swap hard disk drive: IBM System x3800 Type 8866: Installation Guide...

  • Page 25: Installing Additional Dimms

    You can configure your server to use memory mirroring and memory scrubbing. For detailed information about configuring your server and using these features, see the User’s Guide on the IBM System x Documentation CD. v To use the hot-add and hot-swap memory features, you must reconfigure your server using the Configuration/Setup Utility program.

  • Page 26: Installing A Dimm

    Install the DIMMs on each memory card in the order shown in the following table. Each memory card must have at least one pair of DIMMs. See the User’s Guide on the IBM System x Documentation CD for additional memory configuration installation sequences.
  • Page 27 1. Read the safety information that begins on page v and “Installation guidelines” on page 7. 2. Remove the front cover (tower model only), and the top cover (see “Removing the front cover, top cover, and bezel” on page 9). 3.

  • Page 28: Installing A Memory Card

    5. Close the small locking lever; then, close the large locking lever. If you have other options to install or remove, do so now; otherwise, go to “Completing the installation” on page 25. IBM System x3800 Type 8866: Installation Guide...

  • Page 29: Installing An Additional Microprocessor

    Installing an additional microprocessor The following notes describe information that you must consider when installing a microprocessor: v The voltage regulator modules (VRMs) for microprocessors 1 and 2 are integrated on the microprocessor board; the VRMs for microprocessors 3 and 4 come with the microprocessor options and must be installed on the microprocessor board.
  • Page 30 6. Remove the bezel (see “Removing the bezel” on page 11). 7. Remove the microprocessor tray: a. Open the microprocessor-tray release latch. Microprocessor-tray release latch Air baffle Microprocessor-tray lever Microprocessor-tray retention latch (both sides of tray) Microprocessor-tray lever b. Open the microprocessor-tray levers. IBM System x3800 Type 8866: Installation Guide...
  • Page 31 c. Pull out the microprocessor tray until it stops and then reposition your hands to grasp the body of the tray. d. Press in on the release latches on each side of the tray; then, pull the tray out the rest of the way. 8.
  • Page 32 Place the air baffle over the heat sinks and microprocessor baffles. Note: Make sure that the air baffle lies flat and within the grooves on top of the microprocessor heat sinks and microprocessor baffles and that the IBM System x3800 Type 8866: Installation Guide...

  • Page 33: Installing An Adapter

    The following sections describe how to install adapters in the server. Installing the Remote Supervisor Adapter II SlimLine An optional IBM Remote Supervisor Adapter II SlimLine can be installed only in its dedicated connector on the I/O board. The following illustration shows how to install a Remote Supervisor Adapter II SlimLine.

  • Page 34: Installing A Serveraid-8I Adapter

    SAS cables is required. The following illustration shows how to install a ServeRAID-8i adapter. ServeRAID-8i adapter ServeRAID-8i slot For more detailed instructions or information, see the User’s Guide on the IBM System x Documentation CD. IBM System x3800 Type 8866: Installation Guide...

  • Page 35: Installing A Hot-Plug Adapter

    1. For hot-pluggable adapters, make sure that the PCI hot-plug device driver is installed. For details, see the documentation that comes with the adapter. For more detailed instructions and information about installing PCI adapters, see the section about installing options in the User’s Guide on the IBM System x Documentation CD. ®...
  • Page 36 6. Connect any required cables to the adapter. If you have other options to install or remove, do so now; otherwise, go to “Completing the installation” on page 25. IBM System x3800 Type 8866: Installation Guide...

  • Page 37: Completing The Installation

    Completing the installation To complete the installation, complete the following steps: 1. Make sure all internal cables are properly routed through the server and that all cable retention devices are in place. If you have installed an optional SAS backplane, be sure that the SAS signal cables have been routed through the internal cable management arm.

  • Page 38: Installing The Bezel

    Installing the front cover To install the front cover (tower model), complete the following steps. Unlock Lock 1. Insert the two tabs on the bottom of the front cover into the matching holes on the bezel. IBM System x3800 Type 8866: Installation Guide...

  • Page 39: Connecting The Cables

    The Configuration/Setup Utility program starts automatically so that you can save the new configuration settings. For more information, see the section about configuring the server in the User’s Guide on the IBM System x Documentation CD. Chapter 2. Installing options...
  • Page 40 (SMP) server. You might have to upgrade the operating system to support SMP. For more information, see the section about using the ServerGuide Setup and Installation CD in the User’s Guide on the IBM System x Documentation CD and the operating-system documentation.

  • Page 41: Chapter 3. Server Controls, Connectors, Leds, And Power

    The following controls, connectors, and LEDs are on the operator information panel: v USB connector: Connect a USB device to this connector. v Power-control button: Press this button to turn the server on and off manually. A power-control-button shield comes with the server. © Copyright IBM Corp. 2006...
  • Page 42 CD drive activity LED: When this LED is lit, it indicates that the CD drive is in use. CD-eject button: Press this button to release a CD or DVD from the DVD drive. IBM System x3800 Type 8866: Installation Guide...

  • Page 43: Rear View

    Rear view The following illustration shows the connectors and LEDs on the rear of the server. SP Ethernet 10/100 activity LED SP Ethernet SP Ethernet 10/100 10/100 link LED USB 2 USB 1 System serial Power-supply Video SP serial AC power DC power Fan error Gigabit Ethernet 1...
  • Page 44 Remote Supervisor Adapter II SlimLine error LED: This LED is on the I/O board and is visible on the rear of the server. When this LED is lit, it indicates that there is a problem with the IBM Remote Supervisor Adapter II SlimLine. ™...

  • Page 45: Server Power Features

    Server power features When the server is connected to an ac power source but is not turned on, the operating system does not run, and all core logic except for the service processor is shut down; however, the server can respond to requests from the service processor, such as a remote request to turn on the server.
  • Page 46 If the Wake on LAN feature turned on the server, the Wake on LAN feature can turn off the server. v You can turn off the server through a request from the service processor. IBM System x3800 Type 8866: Installation Guide...

  • Page 47: Chapter 4. Configuring The Server

    Chapter 4. Configuring the server The ServerGuide Setup and Installation CD provides software setup tools and installation tools that are specifically designed for your IBM server. Use this CD during the initial installation of the server to configure basic hardware features and to simplify the operating-system installation.

  • Page 48: Installing And Using The Baseboard Management Controller Utility Programs

    Use the baseboard management controller configuration utility program to view or change the baseboard management controller configuration settings. You can also use the utility program to save the configuration to a file for use on multiple servers. IBM System x3800 Type 8866: Installation Guide...

  • Page 49: Using The Sas/Sata Configuration Utility Program

    ServeRAID controller. For information about these programs, see the documentation that comes with the ServeRAID controller and the User’s Guide on the IBM System x Documentation CD. If your server comes with an operating system installed, such as Microsoft Windows 2000 Datacenter Server, see the software documentation that comes with the server for configuration information.

  • Page 50: Using The Remote Supervisor Ii Web Interface

    – Crossover cable from the SP connector to a computer. – An Ethernet cable that is connected to an Ethernet network. See the User’s Guide on the IBM System x Documentation CD for instructions. IBM System x3800 Type 8866: Installation Guide...

  • Page 51: Chapter 5. Updating Ibm Director

    Chapter 5. Updating IBM Director If you plan to use IBM Director to manage the server, you must check for the latest applicable IBM Director updates and interim fixes. To install the IBM Director updates and any other applicable updates and interim fixes, complete the following steps: 1.
  • Page 52 IBM System x3800 Type 8866: Installation Guide...

  • Page 53: Chapter 6. Solving Problems

    If you cannot locate and correct the problem using the information in this chapter, see Appendix A, ″Getting help and technical assistance″ in the Problem Determination and Service Guide on the IBM System x Documentation CD, and the “Server Support” flowchart in the front of this document.

  • Page 54: Post Error Codes

    The following table provides an abbreviated list of the error codes and messages that might appear during POST. See the Problem Determination and Service Guide on the IBM System x Documentation CD for more information about the POST error codes and messages. See http://www.ibm.com/servers/eserver/support/xseries/ index.html to check for updated technical information.
  • Page 55 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),”...

  • Page 56: Troubleshooting Tables

    Troubleshooting tables The following tables list problem symptoms and suggested solutions. See the Problem Determination and Service Guide on the IBM System x Documentation CD for more detailed troubleshooting information. If you cannot find the problem in these charts, run the diagnostic programs. If you have run the diagnostic programs, or if running the tests does not diagnose the problem, call for service.
  • Page 57 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),”...
  • Page 58 4. Reseat the following components: a. Mouse or pointing device b. I/O board 5. Replace the components listed in step 4 one at a time, in the order shown, restarting the server each time. IBM System x3800 Type 8866: Installation Guide...
  • Page 59 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),”...
  • Page 60 Remote Supervisor Adapter II SlimLine (if one is present) b. I/O board 5. Replace the components listed in step 4 one at a time, in the order shown, restarting the server each time. IBM System x3800 Type 8866: Installation Guide...
  • Page 61 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),”...
  • Page 62 To prevent diskette drive read/write errors, make sure that the distance between the monitor and any external diskette drive is at least 76 mm (3 in.). b. Non-IBM monitor cables might cause unpredictable problems. 2. Reseat the following components: a. Monitor b.
  • Page 63 If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trained service technician. An IBM optional device that 1. Make sure that all of the hardware and cable connections for the device are used to work does not work secure.
  • Page 64 6. If you just installed an optional device, remove it, and restart the server. If the server now turns on, you might have installed more devices than the power supply supports. IBM System x3800 Type 8866: Installation Guide...
  • Page 65 The serial-port adapter (if one is present) is seated correctly. 2. Reseat the serial port adapter. 3. Replace the serial port adapter. For more information about the serial port, see the User’s Guide on the IBM System x Documentation CD. A serial device does not work.

  • Page 66: Light Path Diagnostics

    Light path diagnostics is a system of LEDs on various external and internal components of the server. When an error occurs, LEDs are lit throughout the server. By viewing the LEDs in a particular order, you can often identify the source of the error. IBM System x3800 Type 8866: Installation Guide...
  • Page 67 The server is designed so that LEDs remain lit when the server is connected to an ac power source but is not turned on, provided that the power supply is operating correctly. This feature helps you to isolate the problem when the operating system is shut down.
  • Page 68 3. To view the light path diagnostics panel, press the release latch on the front of the operator information panel to the left; then, slide it forward. This reveals the light path diagnostics panel. Lit LEDs on this panel indicate the type of error that has occurred. IBM System x3800 Type 8866: Installation Guide...

  • Page 69: Remind Button

    Light Path Diagnostics OVER SPEC LINK REMIND DASD RAID NONRED TEMP Look at the system service label on the top of the server, which gives an overview of internal components that correspond to the LEDs on the light path diagnostics panel. This information and the information in “Light path diagnostics panel”...
  • Page 70 Failing power supply or power supply filler b. (Trained service technician only) Microprocessor tray 5. If a 12 V fault has occurred, remove ac power before restoring dc power. LINK Reserved for future use IBM System x3800 Type 8866: Installation Guide...
  • Page 71 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),”...
  • Page 72 There is a fault in the Remote 1. Reseat the Remote Supervisor Adapter II SlimLine. Supervisor Adapter II SlimLine. 2. Update the firmware for the Remote Supervisor Adapter II SlimLine. 3. Replace the Remote Supervisor Adapter II SlimLine. IBM System x3800 Type 8866: Installation Guide...
  • Page 73 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),”...
  • Page 74 1. (Trained service technician only) Reseat the microprocessor tray. 2. Run diagnostic program 3. (Trained service technician only) Replace the microprocessor tray. I/O BRD The I/O board has failed. 1. Reseat the I/O board. 2. Replace the I/O board. IBM System x3800 Type 8866: Installation Guide...

  • Page 75: Appendix. Getting Help And Technical Assistance

    If you need help, service, or technical assistance or just want more information about IBM products, you will find a wide variety of sources available from IBM to assist you. This appendix contains information about where to go for additional information about IBM and IBM products, what to do if you experience a problem with your system or optional device, and whom to call for service, if it is necessary.

  • Page 76: Getting Help And Information From The World Wide Web

    Getting help and information from the World Wide Web On the World Wide Web, the IBM Web site has up-to-date information about IBM systems, optional devices, services, and support. The address for IBM System x and xSeries information is http://www.ibm.com/systems/x/. The address for IBM IntelliStation information is http://www.ibm.com/intellistation/.

  • Page 77: Notices

    Web sites. The materials at those Web sites are not part of the materials for this IBM product, and use of those Web sites is at your own risk. IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.

  • Page 78: Important Notes

    IBM. Maximum memory may require replacement of the standard memory with an optional memory module. IBM System x3800 Type 8866: Installation Guide...

  • Page 79: Product Recycling And Disposal

    IBM makes no representations or warranties with respect to non-IBM products. Support (if any) for the non-IBM products is provided by the third party, not IBM. Some software may differ from its retail version (if available), and may not include user manuals or all program functionality.

  • Page 80: Battery Return Program

    United States, go to http://www.ibm.com/ibm/environment/ products/batteryrecycle.shtml or contact your local waste disposal facility. In the United States, IBM has established a return process for reuse, recycling, or proper disposal of used IBM sealed lead acid, nickel cadmium, nickel metal hydride, and battery packs from IBM equipment.

  • Page 81: Electronic Emission Notices

    Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment.

  • Page 82: European Union Emc Directive Conformance Statement

    IBM cannot accept responsibility for any failure to satisfy the protection requirements resulting from a nonrecommended modification of the product, including the fitting of non-IBM option cards. This product has been tested and found to comply with the limits for Class A Information Technology Equipment according to CISPR 22/European Standard EN 55022.

  • Page 83: Index

    LED 30 DC power LED 32 heat output 4 dimensions 4 hot-plug adapter. documentation CD 2 See adapter drive hot-swap drive hot-swap installing 12 installing 12 humidity 4 drives 4 DVD drive problems 44 © Copyright IBM Corp. 2006...
  • Page 84 54 notices ServerGuide CD 1 electronic emission 69 size 4 FCC, Class A 69 slots 4 notices and statements 3 software problems 54 solving problems 41 specifications 4 Standby mode 33 IBM System x3800 Type 8866: Installation Guide...
  • Page 85 statements and notices 3 system-error LED 30 temperature 4 top cover installing 25 removing 10, 11 trademarks 65 troubleshooting chart 44 turning off the server 33 turning on the server 33 UI 38 United States electronic emission Class A notice 69 United States FCC Class A notice 69 Universal Serial Bus (USB) problems 54 updating the firmware code 36...
  • Page 86 IBM System x3800 Type 8866: Installation Guide...
  • Page 88 Part Number: 31R1875 Printed in USA (1P) P/N: 31R1875...

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