IBM System x3850 X6 Installation And Service Manual page 614

80070301-0302ffff • 80070301-0303ffff
Related Links:
"Server features and specifications" on page 7
v
"Removing a microprocessor and heat sink" on page 275
v
"Replacing a microprocessor and heat sink" on page 278
v
"Thermal grease" on page 282
v
80070301-0302ffff Sensor [SensorElementName] has transitioned to non-recoverable from a less severe state.
Explanation: IMM has detected that the temperature for microprocessor 2 has transitioned to a non recoverable
state.
May also be shown as 800703010302ffff or 0x800703010302ffff
Severity: Error
Alert Category: Critical - Temperature
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0524
SNMP Trap ID: 0
Automatically notify Support: No
User response: Complete the following steps until the problem is solved:
1. Check the IMM event log for any fan or cooling related issues.
2. Make sure that the airflow at the front and rear of the server is not obstructed and that fillers are in place and
correctly installed.
3. Make sure that the room temperature is within operating specifications.
4. Make sure that the microprocessor 2 heat sink is securely installed.
5. (Trained service technician only) Make sure that the microprocessor 2 heat sink is installed correctly and the
thermal material is correctly applied.
6. (Trained service technician only) Replace microprocessor 2.
Related Links:
"Server features and specifications" on page 7
v
"Removing a microprocessor and heat sink" on page 275
v
"Replacing a microprocessor and heat sink" on page 278
v
"Thermal grease" on page 282
v
80070301-0303ffff Sensor [SensorElementName] has transitioned to non-recoverable from a less severe state.
Explanation: IMM has detected that the temperature for microprocessor 3 has transitioned to a non recoverable
state.
May also be shown as 800703010303ffff or 0x800703010303ffff
Severity: Error
Alert Category: Critical - Temperature
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0524
SNMP Trap ID: 0
Automatically notify Support: No
User response: Complete the following steps until the problem is solved:
1. Check the IMM event log for any fan or cooling related issues.
2. Make sure that the airflow at the front and rear of the server is not obstructed and that fillers are in place and
correctly installed.
596
System x3850 X6 and x3950 X6 Types 3837 and 3839: Installation and Service Guide