Contacting Technical Support; Online Publication Library - GE Security Concord 4 Installation Manual

Contacting technical support

For assistance installing, operating, maintaining, and troubleshooting this product, refer to this document and
any other documentation provided. If you still have questions, you may contact technical support during
normal business hours (Monday through Friday, excluding holidays, between 5 a.m. and 5 p.m. Pacific Time).
Table 18. Service and support contact information
Customer service
Phone
Toll-free: 888.GESECURity (888.437.3287) in the US, including Alaska and Hawaii; Puerto Rico; Canada.
Outside the toll-free area: 503.885.5700.
E-mail
gesecurity.customerservice@ge.com
Note: Be ready at the equipment before calling for technical support.

Online publication library

Another great resource for assistance with your GE product is our online publication library. To access the
library, go to our website at the following location:
http://www.gesecurity.com
In the Customer Support menu, select the
search through our online library for the documentation you need.
1. Many GE documents are provided as PDFs (portable document format). To read these documents, you will need Adobe
Reader, which can be downloaded free from Adobe's website at www.adobe.com.
Technical support
nstechsrv@ge.com
Resource Library link. After you register and log on, you may
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Troubleshooting, maintenance, support
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