GE Security CONCORD User Manual

GE Security CONCORD User Manual

Security system
Table of Contents

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C O N C O R D
Stay
Away
Test System Weekly
Off
A
1
2
3
press both
No Delay
Silent
Pager
B
4
5
6
press both
Features
System
Menu
C
7
8
9
press both
Status
Lights
Bypass
D
0
#
*
2
3
1
STAY
AWAY
Bypass
Trouble
6
7
5
ALARM -
Check
Both Flashing
Status
Enter Code
Power
NO DELAY
Stay
Away
Test System Weekly
Off
A
1
2
3
press both
No Delay
Silent
Pager
B
4
5
6
press both
Features
System
Menu
C
7
8
9
press both
Status
Lights
Bypass
D
0
#
*
i

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Summary of Contents for GE Security CONCORD

  • Page 1 C O N C O R D STAY AWAY Bypass Trouble ALARM - Check Both Flashing Status Enter Code Power NO DELAY Stay Away Stay Away Test System Weekly Test System Weekly press both press both No Delay Silent Pager No Delay Silent Pager...
  • Page 2: Commands At A Glance

    Commands at a Glance Disarm the system. CODE Cancel an accidental alarm. Arm to Level 2—STAY. CODE Arm to Level 3—AWAY. CODE Send a police alarm. Press and hold both POLICE buttons for 2 seconds. Send an auxiliary alarm. Press and hold both AUXILIARY buttons for 2 seconds.
  • Page 3 STAY AWAY Bypass Trouble ALARM - Check Both Flashing Status Enter Code Power NO DELAY Stay Away Stay Away Test System Weekly Test System Weekly press both press both No Delay Silent Pager No Delay Silent Pager press both press both Features System Menu...
  • Page 5: Table Of Contents

    Table of Contents Getting to Know Your Security System Checking the Status of Your System Short System Status Overview Full System Status Communicating with the Panel Panic Alarms Instructing the Panel Fire Panic Touchpads—Your System Interface Lighting During a Fire Panic Alarm Alphanumeric Touchpads Resetting Smoke Detectors LED Touchpads...
  • Page 6 Using the Energy Assigning a Time Schedule to Exception Opening and Closing Saver Feature Energy Saver Example Setting the Energy Saver High and The No Activity Feature Low Temperature Settings Turning Energy Saver On and Off Using the Panel Download Feature Notification by Pager System Information Pager Messages...
  • Page 7: Getting To Know Your Security System

    ECTION ETTING TO ECURITY YSTEM This security system is designed to protect your Touchpads allow you to family and property, whether you are on the communicate with your panel. premises or away. Stay Away You’ll use a touchpad to arm, Test System Weekly press both No Delay...
  • Page 8: Communicating With The Panel

    Touchpads—Your System Interface ECTION OMMUNICATING There is a broad range of touchpads that can be WITH THE ANEL used with your panel—from a single-button panic Touchpads allow you to communicate with the sensor which sends only panic alarms, to an alpha- panel.
  • Page 9: Touchtone Phones

    Touchtone Phones There is more than one type of Status beep: Your system can be set up to allow • Exit Delay beeps indicate that an arming com- mand has been entered and the countdown to system operation from a Touchtone arming has begun.
  • Page 10: Preventing Accidental Alarms

    ECTION REVENTING CCIDENTAL LARMS Your security system is engineered with advanced technology that reduces the chance of an acciden- tal alarm caused by a technical problem. In wireless systems, this technology prevents other devices, such as garage door openers, ham radios, television remote controls, and cellular phones, from interfer- ing with your security system.
  • Page 11: Basic System Operations

    Arming Level 1—OFF ECTION ASIC YSTEM PERATIONS Use arming Level 1 when the system is not being used for intrusion detection. For example, on an This section describes: active Saturday morning—kids playing inside and • Arming your system. out, someone working in the garage, various house •...
  • Page 12: Arming Level 2-Stay

    Arming Level 2—STAY There are times when you want intrusion protec- Your installer can set up your key- tion, but still want the freedom to move around chain touchpad to either: within your house without setting off an alarm. For •...
  • Page 13: Exit And Entry Delay Times

    Exit Delay Example You’re about to go on an errand. You are inside your house and have just armed the system to 3—AWAY. The interior sirens and speakers sound three status beeps, telling you that the system accepted the command and has started the Exit Delay time. Stay During the Exit Delay time, the system sounds one short beep every 4 seconds.
  • Page 14: Extended Delay

    Extended Delay Arming While a Door or Window is Open In some situations, additional time is It is possible to arm your system needed to arm or disarm the system. while leaving a door or window In these instances, the installer can pro- open.
  • Page 15: Bypassing A Sensor Indirectly

    4. If the touchpad displays “INVALID” or the Was the Bypass Successful? Bypass LED does not light, make sure that To confirm that a sensor was bypassed successfully you entered a valid sensor number. Heat and press the STATUS button on the touchpad: smoke sensors cannot be bypassed.
  • Page 16: Checking The Status Of Your System

    Checking the Status of Your System If an alarm or system trouble condition has recently occurred, it will be displayed on an alphanumeric Checking the system status means finding out about touchpad the first time you perform a Short or Full the current condition of your system.
  • Page 17: Panic Alarms

    Resetting Smoke Detectors ECTION ANIC LARMS Hardwired and wireless smoke detectors used with this system automatically reset themselves. Panic alarms are easily activated from any touchpad to quickly alert the central monitoring station to a To reset a smoke alarm: Fire, Police, or Auxiliary emergency.
  • Page 18: Auxiliary Panic Alarm

    ECTION Auxiliary Panic Alarm SSIGNING ODES The Auxiliary panic alarm sounds from interior The system requires a valid access code before it sirens only. It is typically set up by your security will process most commands. dealer, based on your specific needs. On moni- There is one System Master code which serves as tored systems, the central station responds by call- the primary User Programming code for your sys-...
  • Page 19: System Master Code Privileges

    System Master Code Privileges Changing a User Code To change or assign a user access code: Using the System Master code to enter User Pro- gramming allows you to: 1. Enter User Programming by pressing CODE + System or Partition Master •...
  • Page 20: Setting The Time And Date

    ECTION ECTION ETTING THE IME AND DJUSTING YSTEM OUNDS AND OUCHPAD RIGHTNESS Although the installer usually sets the time and date at the time of installation, the user can change it Arming Your System Silently when necessary. To set the system’s time and date using an alpha- Use the Silent Arming feature to arm your system numeric touchpad: without disturbing people throughout the house...
  • Page 21: Using The Chime Feature

    Adjusting the Volume of the Wireless Siren 3. Enter to turn the feature on, preventing system status beeps (Not investigated by UL) Your system while arming; or, enter may include a wireless siren that may be turn the feature off, allowing system arming beeps from touchpads and speakers.
  • Page 22: Using The Energy Saver Feature

    The brightness setting affects the background of an ECTION alphanumeric touchpad or the brightness of the SING THE NERGY lights on an LED touchpad. AVER EATURE To change touchpad display brightness: Use the Energy Saver feature to keep your house 1.
  • Page 23: Turning Energy Saver On And Off

    To set the Energy Saver temperature range from an LED touchpad: 1. Enter User Programming by pressing CODE + System or Partition Master ‚ 2. Press 3. Enter the lowest allowable temperature ƒ before the furnace turns on, then press secure your choice.
  • Page 24: Notification By

    Table 1. Pager Messages ECTION OTIFICATION BY AGER Event Code System Event Your system can notify up to five different pager 1 1 1 System has been disarmed phone numbers to report system events. The System has been armed to installer can program any pager to receive pages for Level 2–STAY one or more of the following groups:...
  • Page 25: Creating Time Schedules

    Scheduling Consecutive Days ECTION REATING CHEDULES There may be instances when you’d like to schedule Time schedules are windows of time defined by a a feature event to start one day and stop the next start time, a stop time, and the days of the week day or a number of days later.
  • Page 26: Attaching Time Schedules

    Example of Multiple Day Rollover. ECTION At your business you’d like specific lights to remain DVANCED IGHT ONTROL lit from Friday afternoon through the weekend, until You can control system lights from Monday morning. any touchpad, as discussed in “Basic In this situation, the lights need to be scheduled to Light Control”...
  • Page 27: Installer Programmable Lighting

    Installer Programmable Lighting ECTION PENING AND LOSING EPORTS If you would like specific lights to turn on during The Opening and Closing Reports feature allows Entry and Exit Delay times, or if you would like a pagerholders and/or the central station to be noti- light to flash to indicate successful arming and dis- fied whenever the system is armed and/or dis- arming, contact your installer.
  • Page 28: Latchkey Paging

    Latchkey Opening ECTION ATCHKEY AGING The installer can set up Latchkey Opening for one The Latchkey Paging feature allows programmed of two types of use: Basic and Advanced. pagerholders to be notified when the system is armed and/or disarmed during specific hours or Basic Latchkey Opening under certain conditions.
  • Page 29: Advanced Latchkey Opening

    Advanced Latchkey Opening Assigning a Time Schedule to Latchkey Paging If your system is set up for Advanced Latchkey use, there is one way to send a Latchkey Opening page: Follow these steps to attach a time schedule to 1. Assign the Latchkey Latchkey Opening or Latchkey Closing.
  • Page 30: Notify By Exception

    Exception Closing Reports report the arming level ECTION as 222 (2—STAY) or 333 (3—AWAY), and the user OTIFY BY XCEPTION code that armed to that level. The Notify by Exception feature allows pro- See Table 1 in Section 10 for more information on grammed pagerholders and/or the central station to paging reports.
  • Page 31 Scheduling Exception Opening and/or Closing: 4. The touchpad displays the first available time schedule. 1. At an alphanumeric touchpad, enter 5. Enter to assign the time schedule User Programming by pressing CODE + System or Partition Master to make the time schedule inactive for this event.
  • Page 32: The No Activity Feature

    To enable/disable the Panel Download setting: ECTION 1. Enter User Programming by pressing CTIVITY EATURE CODE + System or Partition Master The system can monitor the activity in your home 2. On alphanumeric touchpads: and automatically call for help if normal activities •...
  • Page 33: Using A Partitioned System

    An alternative to jumping partitions is to arm, dis- ECTION arm, or program from a hardwire touchpad belong- SING A ARTITIONED YSTEM ing to the other partition. The panel can be set up by your installer to operate The ability to jump to another partition is an as a two-partitioned system.
  • Page 34: System

    How the Panel Answers the Phone ECTION SING A OUCHTONE HONE TO When you call the panel, it needs to recognize that PERATE YSTEM it should answer the incoming call. This is accom- plished by one of two methods: Your system may be equipped with a phone module that allows system •...
  • Page 35: Touchtone Phone System Operation

    Touchtone Phone System Operation Sending a Police Panic Alarm Phone operation of your system involves 2 steps: Your system can be set up so that you can send a 1. Use a Touchtone phone to access the system. Police panic alarm from a Touchtone phone. If your system is set up to send a Police panic alarm: Pick up the phone.
  • Page 36: Testing The System

    ECTION ESTING THE YSTEM What if someone calls The system contains a test mode that allows you to while I’m operating the panel? test sensors and panic signals without creating false If the phone rings while you’re using it to operate alarms in monitored systems.
  • Page 37 Table 3. Sensor Test Procedure Enter Test Mode by • Alphanumeric touchpads pressing display, “ SENSOR TEST.” STAY AWAY Bypass Trouble CODE ALARM - Check • LED touchpads display a Status Both Flashing sensor test flash pattern: Enter Code Power NO DELAY No Delay, enrolled sensor LEDs (1–8), Bypass, Trouble.
  • Page 38: Phone Communication Test

    Device Test procedure Touchpad Result Supervised 1. Unplug the siren and check the Alphanumeric: “SENSOR nn OK” wireless siren alphanumeric touchpad display. LED: 1 beep; sensor LED goes out 2. Plug the siren in. Freeze sen- Apply ice to the sensor. Alphanumeric: “SENSOR nn OK”...
  • Page 39: Troubleshooting

    Trouble beeps are a series of five short beeps once ECTION a minute. ROUBLESHOOTING Table 4 lists the causes of trouble beeps, the visual Your security system uses a variety of different display you can expect to see, and possible solu- alarm sirens, status beeps, voice messages and trou- tions for the trouble condition.
  • Page 40 Table 4. Causes of Trouble Beeps Touchpad Feedback After Trouble Condition ‚ Pressing Alphanumeric touchpads display, A sensor may have an internal problem or a fire/smoke sensor “SENSOR TROUBLE” may not have properly reset after activation, or the sensing chamber may be dirty or partially obstructed. On LED touchpads: 1.
  • Page 41 Arming Issues Siren Issues Q. I can’t arm my system. Q. When testing my wireless siren, unplugging it does not cause any test results. A. Try the following: A. The test procedure described in “Testing the • If arming to Level 2 or Level 3, make sure all mon- System”...
  • Page 43: Appendix A: User Sheets

    PPENDIX HEETS It contains specific information about the setup of your system. The User Sheets should be completed System Sensors by the installer and the user. Record the sensor number and name in the table below. Indicate whether it is a hardwired (HW) or wireless sensor (WL).
  • Page 44 User Codes The tables below provide space for you to record Defaults are indicated by user codes and the attributes of each. If you would like any of the attributes changed for any code, con- Code tact your dealer.     System User can send Latchkey pages.
  • Page 45 Touchpad Information There are _____ keychain touchpads in use in the system. Status Beeps and Key Beeps are programmable by Keychain Touchpad 1—Active for Partition: the installer. Silent Arming is user–programmable. ¨ ¨ Location of Parti- Status tion Beeps Beeps ¨...
  • Page 46 Arming Information Time Schedules Is Quick Arm on? Start/Stop Yes. Simply press the arming level desired. W Th Time Active for partition: No. Enter arming level, then access code. The Delay door(s) is located: ________________________________________ ________________________________________ ________________________________________ Partition 1 Entry Delay is set for _________ seconds.
  • Page 47 Paging Wireless Interior Sirens For what events will the central station or pagers be The housecode for the notified? wireless interior sirens is: _____. Siren Location Super- Pagers Sensor No. of Siren vised Reporting Yes/No Features Yes/No High Yes/No Level Reports Yes/No Low Level...
  • Page 48 No Activity Time My system uses the No Activity feature. Yes. If there is no activity in my system for ____ hours (12-99, default 24), the system will send a No Activity report to the Central Station. No. My system setup does not include this feature.
  • Page 49: Appendix B: Planning For Emergencies

    PPENDIX LANNING FOR MERGENCIES • Meet at a designated outdoor location. Develop plans for a variety of emergency situations. Periodically discuss and rehearse emergency plans • Emphasize that no one should return to the pre- mises if there is a fire. that include the following: •...
  • Page 50 Your Floor Plan Use the following guidelines when drawing your floor plan: Show the location of all security system compo- Show all building levels. nents. Show exits from each room Show the locations of any fire extinguishers. (two exits per room are recommended).
  • Page 51 Alarm System Limitations If Your System Needs Service Not even the most advanced alarm system can If you have any questions about your security sys- guarantee protection against burglary, fire, or envi- tem or if it ever needs servicing, please contact your ronmental emergencies.
  • Page 53: Shortcuts To User Programming

    PPENDIX HORTCUTS TO ROGRAMMING This section describes how to program your system using numbered shortcuts. These shortcuts are nec- essary if you’re entering User Programming from a Touchtone phone or an LED touchpad. The short- cuts will work with alphanumeric touchpads as well, if you do not wish to use to scroll through the programming menus.
  • Page 54 1. Enter User Programming. ƒ CODE Local Phone Dial the phone number + Remote Phone Access ƒ CODE ƒ CODE CODE Alphanumeric or LED Touchpad 2. Enter a programming command sequence. Regular User Codes ‚ 0000 NNNN ƒ User 00: ‚...
  • Page 55 2. Enter a programming command sequence. ‚ 2040 TTTT ƒ Time Schedule 4 Start Time: ‚ 2041 TTTT ƒ Stop Time: ‚ 2042 ƒ Mon: through ‚ 2048 ƒ Sun: Time Schedule 5 ‚ 2050 TTTT ƒ Start Time: ‚ 2051 TTTT ƒ...
  • Page 56 2. Enter a programming command sequence. ‚ 2140 TTTT ƒ Time Schedule 14 Start Time: ‚ 2141 TTTT ƒ Stop Time: ‚ 2142 ƒ Mon: through ‚ 2148 ƒ Sun: Time Schedule 15 ‚ 2150 TTTT ƒ Start Time: ‚ 2151 TTTT ƒ...
  • Page 57 2. Enter a programming command sequence. Light 5 Attaching schedules for Light 5 operation: ‚ 30800 ƒ Sched 1: (Continues through Schedule 15) ‚ 30815 ƒ Sched 15: Light 6 Attaching schedules for Light 6 operation: ‚ 30900 ƒ Sched 1: (Continues through Schedule 15) ‚...
  • Page 58 The figure below illustrates the User Programming menu, which you might find useful as you navigat- ing through the menu. Shortcut numbers appear for each item. To enter the Programming Menu, press + System Master or Partition Master Code Time & User Codes Set Up Schedules Attach Schedules to Events...
  • Page 59 System Energy Exit Program- Attach Schedules to Events Options Version Saver ming Press B to return to Down- Factory Exception Exception Exception Light Light start of loading Code Setpoint Closing Opening Opening Programming Menu. Lights 2 – 8 Silent System High Schedule 00 Schedule 00...
  • Page 61 communication test 34 Index consecutive days, scheduling 21 garage door openers 6 CPU Back in Service Reports 20 glass guard sensor 33 CPU Low Battery Reports 20 global settings 29 Numerics 24-hour time 16 date, setting system 16 ham radios 6 Dialer Abort 6, 42 High Level Reports 20 AC Power Fail Reports 20...
  • Page 62 time, setting system 16 time-out for sirens 14 No Activity Alarm Reports 20 Rate-of-Rise Heat Detector 33 ToolBox downloading software 14 No Activity feature 28 Receiver Failure Reports 20 Touchpad Low Battery Reports 20 No Delay feature Receiver Jam Reports 20 Touchpad Tamper feature 15 description 10 Regular User codes 15...
  • Page 63 Notices FCC Notices This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruc- tions, may cause harmful interference to radio communications.
  • Page 64 L ´ Indice de charge de cet produit est ____________. Trademarks ITI is a registered trademark of Interactive Technologies, Inc. Concord, SuperBus, SnapCard, and ToolBox are trademarks of Interactive Technologies, Inc. X-10 is a registered trademark of X-10 (USA), Inc.
  • Page 66 © 1998 Interactive Technologies, Inc. ITI is a registered trademark of Interactive Technologies, Inc. Concord is a trademark of Interactive Technologies, Inc. Specifications are subject to change. Some features are optional. For reprints, order manual 466–1513.

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