130
Concord 4
Installation Manual
Check for correct output partition assignment.
Check that your wires are connected to the appropriate terminals:
1. Output 1 (exterior) uses terminals 9 (positive) and 13 (ground).
2. Output 2 (interior, follows status beeps) uses terminals 11 (positive) and 10 (ground).
Hardwired zone issues
• System doesn't go into alarm when zone is tripped.
System is disarmed. Arm system and then trip the zone.
Zone is not learned into panel memory. Enter installer/dealer program mode—LEARN SENSORS, and
learn zone into memory.
Zone is learned into wrong partition. Delete zone and learn into correct partition or change the partition in
the EDIT SENSORS menu.
For Hardwire Input Module (HIM) zones, check that the HIM LED is blinking to verify communication
with the panel. If LED is off, check wiring between HIM and panel.
• Zone reports trouble condition.
Check that onboard, HIM, and SnapCard zone inputs have a 2 kohm EOL resistor installed at the last
device on the loop in series for NC loops, in parallel for NO loops.
Check for zone wire fault—short circuit on NC loops, open circuit on NO loops.
Wireless sensor zone issues
• System doesn't respond (in sensor test or when armed) when sensor is tripped.
Verify that receiver antennas are routed through holes on top of enclosure and antenna shrouds are
installed.
Check that the wireless sensor batteries are installed.
Check the sensor batteries for low voltage. Replace batteries if necessary.
Use an RF Sniffer (60-401) to verify that sensor is transmitting.
Sensor is not learned into panel memory. Enter installer/dealer program mode—LEARN SENSORS, and
learn sensor into memory.
Zone is learned into wrong partition. Delete zone and learn into correct partition or change the partition in
the EDIT SENSORS menu.
• Sensor reports trouble condition.
Sensor tamper switch is tripped—sensor cover is off, not latched securely, or sensor is not mounted
securely. Secure sensor mounting and/or cover, then trip sensor to clear the condition.
Check the sensor battery for low voltage. Replace batteries, if necessary.
• Touchpad indicates [sensor #] supervisory.
Use an RF Sniffer (60-401) to verify that sensor is transmitting. If sensor is not transmitting, check battery
for low or no voltage and replace.
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