Copying Problems - Xerox WorkCentre 3315DN User Manual

Condition
Curl If the printed paper is curled or paper does not feed into the machine:
• Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.
• Change the printer option and try again. Go to Printing Preferences, click Paper tab,
An unknown image • Your machine is probably being used at an altitude of 1,500 m (4,921 ft) or above.
repetitively
• The high altitude may affect the print quality, such as loose toner or light imaging.
appears on a few
sheets or loose
toner, light print, or
contamination
occurs.

Copying Problems

Condition
Copies are too light
or too dark.
Smears, lines, marks,
or spots appear on
copies.
Copy image is
skewed.
Blank copies.
Image rubs off the
copy easily.
and set type to Thin. (See
Change the correct altitude setting to your machine. (See
page 170.)
• Use Darkness in Copy feature to lighten or darken the copies. (See
Features on page 33.)
• If the defects are on the original, use Darkness in Copy feature to lighten the
background of your copies. (See
• If there are no defects on the original, clean the scanner unit. (See
on page 186.)
• If the defect occurs when using the automatic document feeder, clean the CVT
glass using a lint-free cloth. (See
(CVT) Glass on page 185.)
• Ensure that the original is face down on the document glass and not skewed.
• Ensure that the original is face up in the automatic document feeder and just
touching the guides.
• Check that the copy paper is loaded correctly. (See
Tray 2 (optional) on page 144.)
• Check that the paper is within specification. (See
page 225.)
• Ensure that the original is face down on the document glass or face up in the
automatic document feeder.
• Replace the paper in the tray with paper from a new package.
• In high humidity areas, do not leave paper in the machine for extended periods of
time.
• Check that the paper is within specification. (See
page 225.)
Suggested Solutions
Print Procedure on page 102.)
Suggested Solutions
Select the Features
Document Glass and Constant Velocity Transport
Xerox WorkCentre 3315DN/3325DN/3325DNI
Troubleshooting
Machine Settings
Select the
on page 33.)
Internal Areas
Loading Paper Tray 1 and Paper
Media Specifications on
Media Specifications on
User Guide
on
217