Xerox WorkCentre 3315DN User Manual page 216

Troubleshooting
Condition
Solid Black pages • The print cartridge may not be installed properly. Remove the cartridge and reinsert
• The print cartridge may be defective. Remove the print cartridge and install a new
A
• The machine may require repair. Contact a service representative.
Loose toner • Clean the inside of the machine. (See
• Check the paper type and quality. (See
• Remove the print cartridge and then, install a new one. (See
• The machine may require repair. Contact a service representative.
Character Voids Character voids are white areas within parts of characters that should be solid black:
• If you are using transparencies, try another type of transparency. Because of the
A
• You may be printing on the wrong surface of the paper. Remove the paper and turn
• The paper may not meet paper specifications. (See
Horizontal stripes If horizontally aligned black lines, stripes, streaks or smears appear:
• The print cartridge may be installed improperly. Remove the cartridge and reinsert it.
A a B b C
• The print cartridge may be defective. Remove the print cartridge and install a new
A a B b C
A a B b C
• If the problem persists, the machine may require repair. Contact a service
A a B b C
A a B b C
216 Xerox WorkCentre 3315DN/3325DN/3325DNI
User Guide
it.
one. (See Replacing the Print Cartridge
Cartridge on page 183.)
composition of transparencies, some character voids are normal.
it around.
page 225.)
one. (See Replacing the Print Cartridge
representative.
Suggested Solutions
on page 183.)
Internal Areas on page 186.)
Media Guidelines
Media Specifications
on page 183.)
on page 150.)
Replacing the Print
on