Copying Problems - Xerox Phaser 3200MFP User Manual

10 Troubleshooting

Copying Problems

Condition
Copies are too light or
too dark.
Smears, lines, marks, or
spots appears on copies.
Copy image is skewed.
Blank copies print out.
Image rubs off the copy
easily.
Frequent copy paper
jams occur.
Print cartridge produces
fewer copies than
expected before running
out of toner.
10-22
Suggested solutions
Use the Lighten/Darken button to darken or lighten
the background of the copies.
If defects are on the original, press the Lighten/
Darken button to lighten the background of your
copies.
If no defects are on the original, clean the scan unit.
Cleaning the Scan Unit on page 9-5
See
Ensure that the original is face down on the document
glass or face up in the ADF (Automatic Document
Feeder).
Check that the copy paper is loaded correctly.
Ensure that the original is face down on the document
glass or face up in the ADF.
Replace the paper in the tray with paper from a new
package.
In high humidity areas, do not leave paper in the
machine for extended periods of time.
Fan the stack of paper, then turn it over in the tray.
Replace the paper in the tray with a fresh supply.
Check/adjust the paper guides, if necessary.
Ensure that the paper is the proper paper weight. 20 lb
(75 g/m 2 ) paper is recommended.
Check for copy paper or pieces of copy paper
remaining in the machine after a paper jam has been
cleared.
Your originals may contain pictures, solids, or heavy
lines. For example, your originals may be forms,
newsletters, books, or other documents that use more
toner.
The machine may be turned on and off frequently.
The document cover may be left open while copies
are being made.
.
Xerox Phaser 3200MFP