Xerox WorkCentre 3315DN User Manual page 200

Troubleshooting
Message
Jam in exit area
Jam inside Machine
Jam top of duplex
Junk Fax Error
Junk Fax Job Cancelled
Line Busy
The line is already engaged.
Try later
Line Error
The Fax Line has a problem.
Try again
Mail Size Error
Mail exceeds than server support
Mail Size Error
One Page is Too Large
Memory Full
Memory Full
Divide the Job
Memory Full
Fax memory is full. Print or remove
received Fax job
Network Error
There is a problem with the
network.
Network Problem
Network cable is not connected.
Check it
200 Xerox WorkCentre 3315DN/3325DN/3325DNI
User Guide
Meaning
Paper has jammed in exit area.
Paper has jammed inside the
machine.
Paper has jammed during duplex
printing.
The machine has received a fax
from a fax number registered as a
junk fax.
The receiving fax machine did not
answer or the line is already
engaged.
Your machine cannot connect with
the receiving fax machine or has
lost contact because of a problem
with the phone line.
The mail size is larger than the
supported size by SMTP server.
Single page data exceeds the
configured mail size.
The memory is full.
The memory is full.
The memory is full.
There is a problem with the
network.
The machine is not connected
with a network cable.
Suggested Solutions
• Clear the jam. (See Paper Jams
on page 192.)
• Clear the jam. (See Paper Jams
on page 192.)
• Clear the jam. (See Paper Jams
on page 192.)
• The received fax data will be
deleted. Reconfirm junk fax
setup. (See Fax Setup
page 166.)
• Try again after a few minutes.
• Try again. If the problem
persists, wait an hour or so for
the line to clear again. Or, turn
the ECM mode on (See
Setup on page 166.)
• Divide your mail or reduce the
resolution.
• Reduce the resolution and try
again.
• Press the left/right arrows to
highlight Cancel or Start, then
press OK. If you select Cancel,
the machine stops the Fax job.
If you select Start, the
machine only sends scanned
documents of the Fax job.
• Split the transmission into
more than one operation.
• Print or remove the received
fax data in the memory.
• Check your network
environment, or contact your
network administrator.
• Connect the machine to the
network with a network cable.
on
Fax