Common Macintosh Problems - Xerox WorkCentre 3315DN User Manual

Troubleshooting

Common Macintosh Problems

Condition
The machine does not print
PDF files correctly. Some parts
of graphics, text, or illustrations
are missing.
The document has printed, but
the print job has not
disappeared from the spooler in
Mac OS X10.3.2.
Some letters are not displayed
normally during the cover page
printing.
When printing a document in
Macintosh with Acrobat
Reader 6.0 or higher, colors
print incorrectly.
Note: Refer to the Macintosh User Guide supplied with your computer for further information on
Macintosh error messages.
212 Xerox WorkCentre 3315DN/3325DN/3325DNI
User Guide
• Printing the PDF file as an image may enable the file to print. Turn on
Print As Image from the Acrobat printing options.
• It will take longer to print when you print a PDF file as an image.
• Update your MAC OS to OS X 10.3.3 or higher.
• Mac OS cannot create the font during the cover page printing. The
English alphabet and numbers are displayed normally on the cover
page.
• Make sure that the resolution setting in your machine driver matches
the one in Acrobat Reader.
Suggested Solutions